Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10310188February 13, 2010
SEATS
2000 JEEP GRAND CHEROKEE LAREDO - DRIVER'S SIDE SEAT HAS BROKEN IN 4 PLACES...2 BOLTS IN FRONT HAVE WORN THROUGH THE TRACK AND 2 REAR BRACKETS HAVE SIMPLY SNAPPED. THE SEAT IS NOW COMPLETELY LOOSE. THE INCIDENT APPEARS TO HAVE HAPPENED OVER TIME WITHOUT MY KNOWLEDGE, BUT I RECENTLY FELT A SNAP AND MY ENTIRE SEAT WAS DISPLACED...WHILE DRIVING IN TRAFFIC ON A STATE HIGHWAY. THIS IS POOR ENGINEERING, POOR CRAFTSMANSHIP, AND ENTIRELY UNSAFE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308588February 10, 2010
SEATS
OWNED THIS JEEP SINCE I PURCHASED IT NEW BACK IN 2000. A FEW MONTHS AGO WHILE I WAS DRIVING, I LEANED MY BODY TOWARDS THE DRIVES SIDE MIRROR TO LOOK AT IT CLOSELY AND SUDDENLY THE RAIL ON MY SEAT SNAPPED! MY INITIAL REACTION WAS TO CATCH MY FALL BUT UNFORTUNATELY THE ONLY THING I WAS HANGING ONTO WAS MY STEERING WHEEL. BAD MISTAKE, BUT IT WAS MORE OF A SUDDEN REACTION THAN AN EDUCATED DECISION. I SWERVED WITH MY FOOT ON THE BRAKE NOT KNOWING WHAT HAD HAPPENED. THANKFULLY, IT OCCURRED AT NIGHT AND NOBODY WAS USING ANY OF THE LANES NEXT TO ME ON THE 4 LANE HIGHWAY. AFTER I PULLED OVER TO INSPECT WHAT HAD OCCURRED, I WAS SHOCKED TO SEE I HAD SNAPPED THE SEAT RAIL COMPLETELY! WEIGHING IN AT 170LBS, I DON'T CONSIDER MYSELF TO BE OVERWEIGHT EITHER. AFTER LOOKING AROUND FOR A NEW SEAT RAIL, I DISCOVERED THAT THERE ARE MANY COMPLAINTS WITH THE SAME YEAR VEHICLE. DEFIANTLY SHOULD BE A RECALL WITH THE AMOUNT OF THE SAME, DANGEROUS PROBLEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305254February 4, 2010
SEATS
FRONT DRIVERSIDE SEAT FRAME HAS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303673February 1, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2000 JEEP GRAND CHEROKEE. MY WIFE WAS PICKING UP MY KIDS, WHEN THE CAR BEGAN TO SHAKE AND THEN OVERHEATED. I TOOK MY CAR THE MECHANIC, WHO TOLD ME THAT THE RADIATOR FAN WAS DEFECTIVE AND HAD TO BE REPLACED. HE TOLD ME THAT THIS WAS A COMMON PROBLEM WITH THE GRAND CHEROKEE. I LOOKED AT YOUR WEBSITE, AND DISCOVERED THAT THERE WAS A RECALL ON THIS PART, BUT ONLY FOR CERTAIN VIN NUMBERS. I PAID $735 DOLLARS TO REPLACE THE DEFECTIVE PART, AND CHRYSLER/JEEP SAID THEY WILL NOT REIMBURSE ME BECAUSE OF MY VIN NUMBER. THEY TOLD ME TO CONTACT THE NHTSA TO FIND OUT WHY MY JEEP WASN'T COVERED, SINCE THEY HAD NO OTHER INFORMATION FOR ME. I KNOW THAT THE GRAND CHEROKEE FROM 1999 TO 2004 HAS THE SAME EXACT PARTS AND BODY AND I DON'T UNDERSTAND WHY MY JEEP ISN'T COVERED UNDER THE RECALL WHEN THIS IS A KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302285January 26, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 35 MPH THE VEHICLE STALLED AND SHUT OFF. WHEN THE VEHICLE SHUTS OFF, IT BECOMES DIFFICULT TO RESTART IT. THE VEHICLE HAS NOT BEEN DIAGNOSE BY THE DEALER OR A LOCAL MECHANIC. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE HER LIFE IS IN JEOPARDY WHILE DRIVING IF A CRASH OCCURRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301671January 21, 2010
EQUIPMENT:ELECTRICAL, ENGINE AND ENGINE COOLING
MY JEEP ONLY HAVE 68,000 MILE, NOW ALL MY LIGHT ARE ON BECAUSE OF THIS FAN RECALL. I BELIVE IT OVER HEATED AND HAS CAUSED THIS TO HAPPIN, I LIVE 5-MIN FROM MY JOB. I ONLY GO FROM HOME AND BACK TO WORK ,I NEED IT FIXED. JUST REPAIRING FAN DOES NOT RESOLVED OTHER PROBLEMS. THANK YOU YEAR 2000 YC319900 ELECTRIC RADIATOR FAN CAUSE CAR TO STOP RUNING. BUT WILL START BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301746January 21, 2010
SEATS
WHILE DRIVING DOWN I-94 IN DETROIT AREA, THE DRIVER SEAT ON MY 2000 JEEP GRAND CHEROKEE BROKE OFF FROM THE SEAT TRACK IN 3 PLACES (BOTH REAR BRACKETS AND THE FRONT LEFT BRACKET. THIS INCIDENT CAUSED A SLIGHT SURPRISE AND JOLT DURING DRIVING AT 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299504January 12, 2010
SEATS
DRIVERS SIDE SEAT BROKEN IT IS BROKEN IN THE BACK FRAME (POORLY WELDED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298748January 8, 2010
SEATS
2000 JEEP GRAND CHEROKEE; DRIVER SEAT FRAME HAS MULTIPLE CRACKS DEVELOPED OVER THE YEARS. I WEIGH 245LB. INTERNET SEARCH SHOWS THIS TO BE A COMMON PROBLEM WITH JEEP CHEROKEE. SEEMS LIKE A DEFECT TO ME. MAY BE IT WILL COMPLETELY FAR APART WHILE I'M DRIVING, WHO KNOWS.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298184January 4, 2010
SEATS
BRACKETS HOLDING DRIVERS SEAT TO CAR FLOOR CRACKED AND EVENTUALLY BROKE COMPLETELY SENDING DRIVER BACKWARDS INTO REAR SEAT WHILE MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297402December 29, 2009
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297098December 28, 2009
SEATS, STRUCTURE
MY 2000 JEEP GRAND CHEROKEE FRONT DRIVER SEAT TRACK HAS BROKE AND BEEN REPAIRED AND BROKE 3 TIMES NOW IN A YEAR. IT STARTED OUT AS LITTLE WOBBLE LIKE BOLT LOOSE, WHICH IS WHAT I THOUGHT IT WAS. MY MECHANIC PULLED THE SEAT OUT AND FOUND THE CRACK AND BROKEN METAL. TOOK IT TO AND CERTIFIED WELDER AND HAD IT WELDED. HE TOLD MY THE METAL WAS CHEAP AND THAT HE HAS WELDED 3 OTHERS WITH THE SAME ISSUE. THE LAST TIME HE WELDED IT FOR ME HE ADDED SOME METAL WHICH LASTED 6 MONTHS BEFORE BREAKING IN ANOTHER SPOT. NOW I JUST HAVE THE BACK WEDGED UP WITH BLOCK OF WOOD AND HAVE NO ADJUSTMENT IN MY SEAT ANYMORE. TALKED TO DEALER AFTER FIRST BREAK AND WAS TOLD THEY NEW OF SOME PROBLEM BUT WASN'T COVERED UNDER WARRANTIES OR NO RECALLS. NEW REPLACEMENT TRACK ARE EXPENSIVE AND MADE THE SAME AS ORIGINAL, WHICH HAS BEEN KNOWN TO BREAK TOO. SOUNDS LIKE ALOT OF PEOPLE ARE HAVING THESE ISSUES FROM WHAT I HAVE FOUND ON-LINE. PLEASE RECALL THIS ISSUE FOR EVERYONE SAFETY, AND BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296979December 26, 2009
SEATS
DRIVERS SEAT BREAKDOWN IN 2000 GRAND CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296771December 23, 2009
VISIBILITY, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THERE IS NO HEAT BLOWING ON DRIVER SIDE BUT HEAT ON PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296858December 23, 2009
SEATS, STRUCTURE
SEATS BUSTING OFF IN JEEP GRAND CHEROKEE BOTH SIDES WAS RIDING IN A 2000 GRAND CHEROKEE THE DRIVERS SEAT BUSTED TIPPED BACK DURING ACCELERATION FROM STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296489December 20, 2009
SEATS
FRONT DRIVER SEAT SNAPPED ALL OF A SUDDEN AND MADE SQUEAKING NOISES AND IS LIKE SITTING IN A ROCKING CHAIR. WENT TO SEE IF JUST A SCREW WAS LOOSE OR HAD FALLEN OUT BUT THE ENTIRE METAL FRAME HAD SNAPPED. IT COULD BE VERY DANGEROUS AND IM LUCKY I WAS NOT DRIVING IN TRAFFIC WHEN THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295678December 14, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER JEEP GRAND CHEROKEE LMT. HEATER PROBLEM. I HAVE A DUAL CONTROL SYSTEM, THAT IS ONLY HEATING ON THE PASSENGER'S SIDE. THERE ARE SEVERAL COMPLAINTS AND THE COST OF REPAIR IS OUTRAGEOUS, THE PART IS SEMI REASONABLE, BUT THE LABOR AND LOCATION MAKES IT EXTREMELY COSTLY. THIS IS A DANGER IN TERMS OF VISIBILITY AND I BELIEVE CHRYSLER SHOULD FIX THE PROBLEM. SEVERAL JEEP OWNERS ARE HAVING THE SAME PROBLEMS, SO IT APPEARS TO BE A MANUFACTURES DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295424December 12, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2000 JEEP GRAND CHEROKEE.. I HAVE THE SAME AS ALL OTHER 2000 JGC OWNERS ARE HAVING. BEEN USING COOLANT EVERY FEW WEEKS NEEDS TO BE TOPPED OFF.. FAN WAS REPLACE DUE TO RECALL. HAD TO REPLACE FAN CONTROL UNDER HEADLIGHT. LAST YEAR WAS OVERHEATING. REPLACED WATER PUMP/ THERMOSTAT. OVERHEATING AGAIN. JUST REPLACED THERMOSTAT TODAY. DID NOT FIX THE PROBLEM. TRANSMISSION HAS BEEN SHIFTING HARD FOR THE PAST YEAR AND A HALF. I REPLACED PARTS IN TRANSMISSION AS SUGGESTED BY DEALER. BUT IT DID NOT FIX PROBLEM..REPLACED RADIATOR AROUND MAY OF 09 STILL HAVING COOLING PROBLEMS. I REPLACED SO MANY SENSORS THAT HAVE FAILED THAT I CANT REMEMBER THEM ALL. I STILL HAVE 1 MORE YEAR OF PAYMENTS ON THIS VEHICLE.. ITS HARD TO MAKE PAYMENTS WHEN I HAVE BEEN BUYING SO MANY PARTS TO TRY TO KEEP THIS CAR RUNNING. BAD DOOR SEALS, THEY ARE TOO SMALL (SHORT OR SHRINKING) IT LETS WATER COME IN BACK PASSENGER AREA. ALWAYS SMELLS MUSTY INSIDE.. BLACK MOLD IN THE RAINY SEASON. TAILLIGHT BRAKE LIGHT ON ONE ONLY WORKS PART TIME. REPLACED 3 DOOR LATCHES. INCLUDING ONE ON REAR HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295426December 12, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DUAL CLIMATE CONTROL HAS BEEN NOT FUNCTIONAL DUE TO THE FACT THAT MY BLEND DOOR ACTUATOR IS STOCK ON VENT. THIS HAS CAUSED ME GREAT DISCOMFORT AND SEVERE SAFETY ISSUES BECAUSE I CAN NOT CIRCULATE ANY WARM AIR IN MY CAR OR DEFROST. I SINCERELY HOPE JEEP DOES A RECALL, NOT ONLY TO KEEP VALUED CUSTOMERS, BUT TO PREVENT ANY SERIOUS ACCIDENTS DUE TO THE FACT THAT THE DEFROST IS COMPLETELY DISFUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295301December 10, 2009
SEATS
THE DRIVERS SIDE SEAT ON MY 2000 GRAND CHEROKEE BROKE. THE METAL OR DESIGN IS FAULTY. AT FIRST I THOUGHT THIS WAS A UNIQUE PROBLEM, BUT THE MORE I RESEARCHED ONLINE, I FOUND DISCUSSION FORUMS WITH THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I AM NOW SCARED TO DRIVE THIS VEHICLE BECAUSE OTHER OWNERS OF 2000 GRAND CHEROKEES HAVE SAID THAT THEIR SEATS HAVE FULLY BROKEN OFF WHILE DRIVING AND HAVE ENDED UP IN THE BACK SEAT ALMOST CAUSING A FATAL ACCIDENT. MY SEAT IS ONLY PARTIALLY BROKEN RIGHT NOW, IT WAS ALREADY WELDED ONCE. PLEASE LOOK INTO THIS MATTER BEFORE SOMEONE SERIOUSLY GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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