Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#751204August 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
HAD VEHICLE IN "PARK" STANDING IN FRONT OF VEHICLE BY GARAGE FOR AT LEAST 5 MINUTES WHEN NOTICED JEEP GOING DOWN THE DRIVEWAY AND CHASED AFTER BUT GOT ACROSS STREET TO TREE ALONG CURB AND CRASHED INTO. JEEP WAS IN "REVERSE" WHEN GOT INTO AND THEN DROVE INTO DRIVEWAY AND WAS ABLE TO RECREATE AFTER CALLING INSURACE CO AND POLICE DEPT. SAT INSIDE PUT IN DRIVE, THEN PARK WITHOUT IT LOCKING COMPLETELY, SAW ORANGE INDICATOR IN WINDOW IN "PARK" AND HAD AIR CONDITIONING RUNNING ALONG WITH RADIO ON. WAITED AWHILE AND SAW IT SLOWLY MOVE DOWN INTO "REVERSE" AND START ROLLING UNTIL I HIT THE BRAKES. THE JEEP DEALERSHIP IN TOWN IS UNABLE TO RECREATE OR SEE A PROBLEM WHEN I TOOK IN TO HAVE THEM LOOK AT OF COURSE BUT I FEEL AFTER SEEING ARTICLES THAT THIS IS A SERIOUS ISSUE THAT SHOULD BE HANDLED BEFORE MORE SERIOUS INJURIES OCCUR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751090August 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE UNOCCUPIED AND IDLING IN PARK, THE CAR SHIFTED INTO REVERSE AND DROVE INTO A TREE, DAMAGING DRIVER SIDE DOOR--I ASSUMED I IMPROPERLY PUT IT INTO PARK--BUT RECENT PUBLICITY ABOUT A SIMILAR PROBLEM WITH THE SAME CAR CAUSED ME TO CONTACT YOU SO MY SITUATION CAN BE COUNTED AMONG THE STATISTICS YOU ARE COMPILING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562646August 23, 2001
SUSPENSION:FRONT
WHILE DRIVING, THE VEHICLE BEGINES TO TUG/SLIP ON THE RIGHT SIDE, IT BEGINS TO TUG/SLIP/LURCH AND PROGRESSES INTO A MATALLIC CLUNK THAT CAN BE FELT ON THE FLOOR AND IN THE DRIVETRAIN AREA ON THE INTERIOR OF THE VEHICLE, DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. POSSIBLY SUSPENSION RELATED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895037August 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK POSITION, TURNED COMPLETELY OFF ON AN INCLINE AND VEHICLE JUMPED OUT OF GEAR INTO REVERSE. VEHICLE HIT A TREE THAT DID NOT PREVENT VEHICLE FROM STOPPING AND CONTINUED TO HIT ANOTHER TREE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#9003663August 21, 2001
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:WHEEL BEARING
ROTATED AND BALANCED TIRE, ALIGNED FRONT WHEELS, REPACKE WHEEL BEARING. ALSO, TRANSMISSION NEEDED AN OVERHAUL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750839August 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP CHEROKEE IN QUESTION WAS PARKED IN THE OWNER'S GARAGE. WHEN A VISITOR STARTED IT, IT IMMEDIATELY JUMPED INTO REVERSE AND FLEW ATA HIGH SPEED OUT OF THE GARGAGE. THIS CAUSED IT TO CROSS A STREET, HIT A RETAINING WALL AND A MAIN WATERLINE. THE COLLAPSE OF THE WALL MADE THE NEIGHBOR'S GARAGE DOOR FALL OFF THE HINGES. HER CAR WAS STUCK INSIDE FOR OVER A WEEK AND SHE WAS WITHOUT WATER UNTIL THE NEXT DAY. THE 1995 JEEP GRAND CHEROKEE LIMITED WAS TOTALED. THE DRIVER SUSTAINED NECK AND BACK INJURIES AND HAS BEEN TREATED BY A DOCTOR.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562596August 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE ROLLED OUT OF THE DRIVEWAY ON ITS OWN AND HIT A TELEPHONE POLE DAMAGING THE REAR END, THE VEHICLE WAS PARKED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750712August 18, 2001
VEHICLE SPEED CONTROL
I WAS BACKING OUT OF MY GARAGE ON 04/21/97 WHEN MY JEEP SUDDENLY ACCELERATED AND CRASHED INTO THE RETAINIG WALL ON THE OTHER SIDE OF THE DRIVEWAY. I REPORTED THIS TO THE DEALER. YHEY CLAIMED TO HAVE INSPECTED MY VEHICLE AND DETERMINED THAT THERE WAS NO MALFUNCTION OR DEFECT. THEY OFFERED TO INSTALL A "BRAKE-PARK" SHIFT INTERLOCK RETROFIT PACKAGE, BUT TOOK NO RESPONSIBILITY FOR THE PROBLEM CLAIMING THAT DRIVER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750602August 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE ENGINE WAS RUNNING I PUT THE TRANSMISSION IN PARK AND LET THE AUTOMOBILE. IT THEN STARTED TO ROLL BACKWARDS FOR SEVERAL YARDS AND CRASHED INTO A PARKED CAR WITH NO PASSENGERS IN IT. THERE WAS NO ONE ELSE IN MY CAR. I BELIEVE THAT IT KICKED OUT OF PARK INTO REVERSE. I HAVE LEARNED THAT THERE HAVE BEEN SEVERAL INCIDENTS REGARDING THE TRANSMISSION IN JEEP CHEROKEE'S DOING THIS KIND OF THING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750244August 11, 2001
VEHICLE SPEED CONTROL
I COME TO A COMPLETE STOP, SHIFT THE VEHICLE INTO PARK, SHUT OF THE IGNITION, TAKE MY FOOT OFF THE BRAKE, AND THE VEHICLE CONTINUES TO ROLL AHEAD. THIS DOESN'T HAPPEN EVERY TIME, BUT QUITE OFTEN. TODAY, I NEARLY ROLLED INTO THE VEHICLE PARKED IN FRONT OF ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894061August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER WAS PARKED ON AN INCLINE WITH EMERGENCY BRAKE ENGAGED WHEN GEAR SHIFTED FROM PARK TO REVERSE. VEHICLE WAS UNRESPONSIVE WHEN BRAKES WERE APPLIED. NO ACCIDENT WAS REPORTED. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893999August 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE IN CAR WASH WHEN IT STARTED TO SUDDENLY CAME OUT BACKWARDS , AND WAS PICKING UP SPEED. WAS NOT ABLE TO GET IN VEHICLE TO STOP IT. HAD A LOT OF TORQUE BEHIND IT. VEHICLE HIT A WALL NEXT TO CAR WASH. APPARENTLY VEHICLE JUMPED OUT OF PARK INTO REVERSE.*AK YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750053August 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PUT JEEP INTO PARK AND GOT OUT TO GET THE MAIL-NOTICED IT HAD STARTED ROLLING BACKWARDS. LUCKILY, I WAS ABLE TO GET BACK IN AND STOP IT FROM ROLLING FURTHER DOWN THE STREET, HOWEVER THE DOOR CAUGHT ON THE MAILBOX AND THERE WAS $2268.00 IN DAMAGE TO THE BODY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750090August 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
WHILE MY 1995 JEEP GRAND CHEROKEE WAS PARKED WITH THE AUTOMATIC TRANSMISSION IN PARK POSITION AND ENGINE RUNNING, SUDDENTLY THE CAR TOOK OFF ON ITS OWN IN REVERSE AND CRASHED INTO A TREE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562418August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS PLACED IN PARK WITH THE EMERGENCY BRAKE ENGAGED AND THE ENGINE STILL RUNNING, AS THE DRIVER OPENED THE DOOR TO EXIT THE VEHICLE IT SUDDENLY ACCELERATED FORWARD THEN BACKWARDS HITTING A PARKED CAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750000August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD BE RELUCTANT TO SHIFT OUT OF 4 WHEEL DRIVE. GRINDING NOISES WOULD BE HEARD WHEN TRYING TO STEER THE JEEP. FINALLY, A 2 X 3 INCH CHUNK BLEW OUT OF THE HOUSING OF THE TRANSFER CASE ASSEMBLY. AFTER RESEARCHING THE NHTSA SITE, IT LOOKS LIKE MANY HAVE HAD PROBLEMS WITH THIS ASSEMBLY. MOST DESCRIBED THE SAME PROBLEM I HAD. IT COST ME $1500 TO REPLACE THIS DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750010August 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
BACKED JEEP INTO GARAGE AT 2:30 P.M.. POWER FAILURE AT 4:30 P.M.. AT 6:00 P.M. OPENED ELECTRIC GARAGE DOOR BY PULLING RELEASE CORD. PULLED JEEP OUT OF GARAGE FRONT FIRST. TO CLOSE GARAGE DOOR, PUT JEEP IN PARK, LEFT DRIVER SIDE DOOR OPEN AND WENT BACK INTO GARAGE TO PULL RELEASE CORD. LOOKED UP, FOR SOME REASON, AND JEEP WAS BACKING INTO GARAGE ON ITS OWN. JUMPED OUT OF THE WAY, HITTING MY FACE ON CAR AND TWISTING MY BACK. JEEP'S DOOR CAUGHT ON GARAGE FRAME AND FINALLY STOPPED VEHICLE. JEEP DOOR NEARLY TORN OFF. CALLED JEEP AND INVESTIGATOR CAME OUT TO DO TESTS ON CAR THE NEXT DAY. SAID THE COMPUTER INSIDE CAR WOULD SHOW IF THE CAR HAD ACTED ON ITS OWN. INVESTIGATOR SAID TESTS SHOWED EVERYTHING TO BE OK. EVERYTHING MAY SHOW OK NOW, BUT THAT DOESN'T CHANGE THE FACT THAT IT CHANGED GEARS ON ITS OWN. I DIDN'T GIVE MYSELF A BLACK EYE! HOW DO I PROCEED?*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#893694August 7, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WAS TOLD BY MECHANIC THAT FUEL PUMP KEEPS FAILING DUE TO A FAULTY DESIGN WITH INNER LINER OF GAS TANK, AND IT IS CLOGGING FUEL PUMP UP*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749950August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE TRANSMISSION SLIPS OUT OF GEAR WHILE SITTING IN DRIVE. THOUGH IT HAS NOT CAUSED ANY ACCIDENTS BECAUSE MY FOOT IS ON THE BRAKE. THE TRANSMISSION ALSO DOES NOT WANT TO CHANGE GEARS WHILE DRIVING. THE DRIVER HAS TO PUNCH THE GAS AND LET THE ENGINE REACH ABOUT 4 RPMS BEFORE IT WILL GO TO THE NEXT GEAR. TAKEN TO SEVERAL TRANSMISSION PLACES AND NO ONE CAN FIGURE OUT WHY THIS IS HAPPENING. THIS PROBLEM HAS OCCURRED SINCE I BOUGHT THE VEHICLE WITH ABOUT 60000 MILES. I SPOKE WITH PREVIOUS OWNER AND IT DID THE SAME THING. IT HAS CONTINUOUSLY GOTTEN WORSE. I SAW THE SPECIAL ON TV AND THAT IS WHEN I DECIDED TO PROCEED WITH MY COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893557August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ON HIGHWAY VEHICLE WOULD NOT CHANGE GEARS. VEHICLE WOULD NOT GO INTO GEAR. ALSO, IT HAS A LONG DELAY BEFORE IT GOES INTO GEAR.*AK THE TRANSMISSION HAS BEEN REPLACED TWICE SINCE THE VEHICLE WAS NEW. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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