Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10746308August 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT DISCOVERED THAT AN UNKNOWN WIRE RELATED TO THE IGNITION SWITCH WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746433August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD TO BE TOWED TWICE AND TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746515August 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746079August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744878July 30, 2015
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY, WENT INTO A DITCH, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SHOULDER, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744942July 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,450. MA 10/23/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744656July 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744107July 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V467000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744492July 28, 2015
STEERING, SERVICE BRAKES
MY 2008 JEEP GRAND CHEROKEE STALLED OUT ON THE FREEWAY WHEN I WAS STOPPING FOR TRAFFIC. SINCE THEN IT HAS STALLED MULTIPLE TIMES. PULLING AWAY FROM A STOP SIGN; PULLING INTO MY DRIVEWAY; DRIVING ON THE FREEWAY WITH OR WITHOUT CRUISE ON. EVEN WHILE I WAS TRAILERING MY BOAT. I CAN RE-START THE JEEP BY QUICKLY PUTTING TRANS INTO NEUTRAL:TURNING THE IGNITION OFF THAN ENGAGING THE STARTER. IT WON'T RE-START UNLESS YOU TURN THE IGNITION OFF FIRST. I DON'T BELIEVE IT TO BE A KEY/IGNITION SWITCH PROBLEM. I BELIEVE IT TO BE A COMPUTER CONTROL PROBLEM. WHEN MY JEEP STALLS; THE KEY IS IN ITS PROPER POSITION EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743791July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743654July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743558July 26, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I GET ROUTINE MAINTENANCE ON MY VEHICLE AND IT IS IN EXCELLENT CONDITION. I WAS HEADING OFF TO WORK AND IT WOULD NOT START WHATSOEVER. NO CLICKING, NO NOISE; NOTHING HAPPENED. I TOOK IT TO A DEALERSHIP WHERE IT WAS THERE FOR A WEEK, AND I WAS TOLD IT WAS DUE TO THE IGNITION RECALL FROM CHRYSLER. I HAVE BEEN GOING BACK AND FORTH WITH CHRYSLER AS TO WHEN I CAN GET INFO ON THE PART. I GET NO RESPONSE FROM THEM. I HAVE WASTED SO MUCH TIME AND VACATION DAYS TO GET THIS TAKEN CARE OF. I GET NOTHING. I HAVE TO PAY UPFRONT FOR MY RENTAL CAR WHICH CHRYSLER TELLS ME I CAN THEN APPLY FOR A REIMBURSEMENT THAT TAKES 60 DAYS TO GET BACK IF APPROVED. I AM MAKING PAYMENTS ON A DEAD CAR THAT HAS NO SOLUTION TO IT. IN THE MEANTIME, THE DEALERSHIP IS TELLING ME THAT IT IS NOT THEIR PROBLEM AND I HAVE TO DEAL WITH CHRYSLER DIRECTLY. I AM STUCK AND OUT OF OPTIONS I JUST DON'T KNOW WHAT TO DO. IT IS VERY FRUSTRATING AND CHRYSLER DOESN'T EVEN CARE ABOUT THE FACT THAT I FULLY TRUSTED THEM IN THE FIRST PLACE BY MAKING THIS PURCHASE FOR MY FAMILY'S MAIN TRANSPORTATION. PLEASE IF THERE IS ANYTHING I CAN DO TO FURTHER DISCUSS MY SITUATION TO GET A BETTER RESPONSE FROM CHRYSLER PLEASE LET ME KNOW. I WILL NEVER BUY ANOTHER CHRYLER JEEP VEHICLE IN MY LIFETIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743328July 24, 2015
ELECTRICAL SYSTEM
IMPORTANT SAFETY RECALL LETTER RECEIVED BACK NOVEMBER 2014. CHRYSLER ADMITS TO A SERIOUS PROBLEM WITH IGNITION SWITCH WITH THE FOBIK AND THEY ADMIT IN THEIR RECALL LETTER THAT AS RESULT OF THE PARTICULAR FOBIK FAILURE COULD "INCREASE THE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS." ALSO, THE LETTER STATES "FOBIK" SPRING BACK MAY ALSO CAUSE THE DISABLING OF ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. THIS COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH." MY COMPLAINT IS THERE IS STILL NO PART AVAILABLE FOR THIS PROBLEM AND IT HAS BEEN OVER 6 MONTHS. I AM VERY CONCERNED AND WONDERING WHAT I CAN DO? WHAT WOULD YOU DO? LOVE AND COMPASSION AND GRATITUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735996July 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED OVER TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING OVER A BUMP. THE VEHICLE WAS DIAGNOSED AND REPAIRED. HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/6 UPDATED 12/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735891July 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT NOTIFIED BOTH THE MANUFACTURER AND DEALER OF THE FAILURE. THE MANUFACTURER HAD NOT YET IMPLEMENTED A PLAN TO DETER THE FAILURE. THE RECALL WAS ASSOCIATED WITH THE VIN SINCE NOVEMBER 10, 2014. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. MA 9/22 UPDATED 12/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735063July 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735096July 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735011July 19, 2015
VISIBILITY/WIPER
FRONT DRIVER SIDE WIND SHIELD WIPER FAILED TO WORK IN TORRENTIAL RAIN FALL, AS THE SINGLE NUT CONNECTING THE WIPER ARM AND THE WPER MOTOR ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735013July 19, 2015
VISIBILITY/WIPER
WINDSHIELD WIPER FLUID DOES NOT WORK IN COLD WEATHER AS IT FREEZES IN THE WINDSHIELD WIPER FLUID RESEVOIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734811July 17, 2015
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THIS APPEARS TO BE HAZARDOUS AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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