Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10823258January 30, 2016
SEATS
#1 MARCH 204 FRONT ANGLE ON ELECTRIC SEAT TRACK CLEAN BREAK ON TRACK, SEAT UNSTABLE AND UNSAFE VEHICLE UNDERIVABLE.REPLACED WITH SALVAGE UNIT DID NOT REPLACE SEAT FRAME IN LOWER CUSHION RE USED ORIGINAL SEAT. #2 1/24/16 FRONT ANGLE ON ELECTRIC TRACK BROKE AGAIN, SEAT FRAME ALSO DAMAGED. TOOK APART SEAT FRAME CAME A PART IN MULTIPLE PIECES WITH BROKE WIELDS AND BROKEN METAL POINTS. HAD TO AGAIN BUY SALVAGE SEAT, COULD NOT FIND EXACT MATCH, HAD TO SWAP SEAT TRACK FRAME, CUSHIONS AND TRACK WIRING HARNESS. HAVE HAD TO WORK ON THIS SEAT TWICE USING ALL OE PARTS NO AFTERMARKET PARTS, BOTH INCIDENTS HAVE LEFT THE VEHICLE UNDRIVEABLE AND UNSAFE TILL THE PART WAS REPLACED, SECOND TIME SEAT SNAPPED UPON BRAKING AND FLUNG ME REARWARD TO WHERE I LOST CONTROL OF THE VEHICLE, FORTUNATELY I WAS ON A COUNTRY ROAD AND WAS ABLE TO GET OF THE ROAD SAFELY BUT ANY OTHER INCIDENT MYSELF OR OTHERS COULD HAVE BEEN HURT I WOULD LIKE TO GIVE A MORE THROUGH DESCRIPTION BUT I'M LIMITED ON CHARACTERS, I ALSO STILL HAVE ALL THE BROKEN PARTS AS PROOF.PLEASE EMAIL ME FOR MORE DETAILS. CHRYSLER AND JEEP SHOULD BE HELD ACCOUNTABLE FOR THIS PART THAT IS POORLY MANUFACTURED IT COULD KILL SOMEONE. PLEASE EMAIL SO (I CAN GIVE YOU FULL DETAILS, THIS HAS HAPPENED TO THIS PART TWICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823266January 30, 2016
ELECTRICAL SYSTEM
3 TIMES NOW I HAVE HAD THE WIRES THAT RUN THROUGH THE RUBBER BOOT IN THE PASSENGER DOOR BREAK CAUSING LOSS OF POWER TO PASSENGER SIDE WINDOWS, DOOR LOCKS, SIDE MIRRORS AND INTERIOR LIGHTS NOT TURNING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823139January 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822733January 28, 2016
VISIBILITY/WIPER
THIS IS THE 2ND TIME I HAVE HAD THIS PROBLEM. THE HEATER/BLOWER/VENT SYSTEM FAILED AND NO HOT AIR COMES OUT THE RIGHT SIDE OF THE CAR INCLUDING THE DEFROSTER WHICH IS DANGEROUS. IT TURNS OUT THAT THERE ARE CHEAP PLASTIC TEMPERATURE DOORS ON THE HEATING SYSTEM UNDER THE DASH THAT BREAK. THIS IS A VERY COMMON PROBLEM ON 1999-2004 JEEPS WITH DUAL HEATING SYSTEMS. I HAD THIS REPAIR DONE AT 72,500 MILES AND NOW AGAIN AT 141,900 MILES. BOTH TIMES THE REPAIR WAS ABOUT $1500. THE REPAIRS WERE DONE ON NOV 9, 2009 AND DEC 2, 2015. I AM TAKING THE CAR BACK TO THE DEALER TODAY BECAUSE THE AIR IS STILL NOT COMING OUT OF THE VENTS PROPERLY. I WAS CHECKING ABOUT RECALLS BEFORE I GO TO THE DEALER, AND I JUST FOUND THIS WEBSITE THAT DESCRIBES THE COMMON PROBLEM AND A LOW COST WAY TO FIX IT YOURSELF. HTTP://WWW.JGCPARTS.COM/JEEPHEATER.HTML . I HOPE YOU CAN HELP ME AND ALL THE OTHERS WHO HAVE HAD THIS PROBLEM!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822681January 27, 2016
AIR BAGS, SEAT BELTS
VECHILE HAS 167,000 MILES ON IT. JUST THIS PAST MONTH AFTER PUTTING ON A NEW TENSION PULLEY THE AIRBAG AND SEATBELT LIGHTS CAME ON. WAS NOT AWARE OF ANY RECALL UNTIL WATCHING THE NEWS TONIGHT AND FOUND THIS WEBSITE. DID NOT RECEIVE ANY TYPE OF NOTIFICATIONS THAT I WAS READING ABOUT. HAVING ALOT OF OTHER ISSUES WITH VECHILE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822128January 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821312January 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821079January 19, 2016
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 06V197000 (SEATS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821088January 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 268,029. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819921January 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND THERE WAS NO ESTIMATED TIME PROVIDED FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/16*LJ UPDATED 04/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820043January 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819737January 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/04/16*LJ UPDATED 03/07/16.*JB UPDATED 03/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819820January 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818193January 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817146December 31, 2015
ELECTRICAL SYSTEM
TAKATA THE BLOWER MOTER COMES ON THEN GOES OFF AND NOW IT DONT WORK DID RESEACH AND IT SAID THERE R PROBLEMS THE THE CONNECTOR IT GETS OVER HEATED AND MELTS I DONT KNOW IF THAT IS HAPPINING TO MINE BUT I DONT THING THE BOWER MOTOR IS BAD I THINK ITS THE CONNECTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811157December 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810444December 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810019December 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810048December 14, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG AND THE SEAT BELT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810055December 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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