Jeep Grand Cherokee Complaints (1994)

588 consumer complaints on file.

#721478April 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR JUST QUITS RUNNING AT ANY SPEED WITH NO WARNING JUST SHUTS DOWN THEN CRANKS BACK UP 2 TO 3 MINUTES LATER CAUSED A WOMEN TO HIT ME IN THE REAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#711151April 7, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAVE ALREADY REPLACED HIGH AND LOW HOSES AND HAVE BEEN ADVISED THAT THE EVAPORATOR CORE LEAKS. I WAS ALSO ADVISED THAT CHRYSLER JEEP HAS HAD RECALLS ON THE EVAPORATOR CORE THAT MAY STILL BE IN EFFECT FOR THIS YEAR MODEL AND MAKE VEHICLE. IF THIS PART WAS RECALLED I WANT TO HAVE IT REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551742April 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TRANSMISSION FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859734April 5, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
NOTICED EXHAUST WAS LEAKING. CHECKED & FOUND THE EXHAUST PIPE WAS WELDED AROUND THE JOINT WITH ANOTHER PIPE. THIS CREATED ONE BIG PIPE. THE EXHAUST MANIFOLD WAS CRACKED, CAUSING A LEAK. TOOK TO VEHICLE TO A MECHANIC. MECHANIC COULD NOT REPAIR LEAKAGE PROBLEM. MANUFACTURER HAD NO RECALLS.*AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720799March 30, 2000
VEHICLE SPEED CONTROL
CAR WAS IN PARK IDLING . HAD FOOT ON BRAKETO SHIFT TO DRIVE. CAR JUMPED INTO REVERSE AND ACCELERATED TRY TO APPLY PRESSURE TO BRAKE COULD NOT STOP HIT VECHILE TO THE BACK OF ME AT A HIGH RATE OF SPEED. COULD NOT STOP TILL I HIT THE CAR BEHIND ME. I TOTALLED MY VEHICLE AND THE VAN I HIT. THIS ACCIDENT COULD OF BEEN DEADLY IF A CHILD HAD WALKED IN BETWEEN THE TWO VEHICLES. THE CAR WAS OUT OF CONTROL. I FOUND AN ARTICLE IN CONSUMER REPORTS THAT HAD MY 94 JEEP AS A SAFEY PROBLEM . WHERE THE CAR IS MISSING A BRAKE/TRANSMISSION INTERLOCK WHICH WOULD OF PREVENTED MY ACCIDENT IF THEY HAD A SAFETY RECALL. THERE HAVE BEEN 151 INJURIES AND 5 FATALITIES AND JEEP DOESN'T FEEL IT IS A SAFTEY ISSUE. WHAT WOULD IT TAKE BEFORE THEY ARE FORCED TO NOTIFY THE CONSUMER THAT THESE CAR HAVE A REAL SAFTEY ISSUE. I COULD OF KILLED A GROUP OF KIDS IN THAT PARKING LOT. I HOPE THEY DON'T WAIT FOR THIS KIND OF ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#859466March 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION GEAR STARTED SLIPPING, CAUSING VEHICLE TO DIE. OWNER WAS ABLE TO DRIVE TO DEALERSHIP WITH MULTIPLE STALLS. THE TRANSMISSION HAS BEEN REBUILT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551509March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 99V-340. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720507March 23, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551466March 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTOR CORRODED AND FAILED PRIOR TO RECALL NOTICE (99V-340)CAUSING THE VEHICLE TO PULL WHILE BRAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551235March 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAD FAILURE OF THE RECALL COMPONENT PRIOR TO NOTIFICATION. (99V-340) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719472February 29, 2000
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SUSPENSION:FRONT
ON 10-11-99 THE ABOVE AUTO HAD A FLAT TIRE, WHICH WAS REPLACED ON THE VECH. BY THE FACTORY ORIGINAL SPARE, A T155/90D16. THE TIRES ON THE BALANCE OF THE AUTO WERE P235/75R15. THE SPARE WAS PLACED ON THE RIGHT REAR. WHILE DRIVING A FEW SHORT MILES, THE CAR SEEMED UNRESPONSIVE IN HANDLING, AND SMOKE/FLUID STARTED COMING OUT OF THE TRANSFER CASES. THE AUTO WAS THEN TRAILERED TO THE JEEP DEALER LISTED. THE NEXT DAY THE FRONT AND REAR TRANSFER CASES WERE INSPECTED, NO DAMAGE WAS VISIBLE, SEALS AND FLUID REPLACED. SINCE THAT TIME, THE REAR OF THE AUTO HAS BEEN "GROWLING"(AS THE SERVICE TECH CALLED IT). NOW THE DIAGNOSIS IS AXLE PROBLEMS POSSIBLE, WITH THE REPAIR BILL AT APPROX $1500.00. MY CONTENTION IS THAT ALL OF THIS WAS DUE TO AN INCORRECT SIZE SPARE BEING PLACED IN THE VECHILE WHEN MANUFACTURED. I HAVE SPOKEN TO THREE ENGINEERS IN THE AUTO INDUSTRY THAT SAY THE PROBLEM BEGAN WITH THE SMALL SPARE. HAS THERE BEEN ANY OTHER ACTION WITH DAIMLER CHRYSLER/JEEP ON THIS ISSUE? I AM SENDING A LETTER TODAY TO JEEP SEEKINGRESOLUTION ON THE MATTER. ANY SUGGESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719277February 25, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THIS IS MORE A POTENTIAL SAFETY PROBLEM WITH THE BRAKE ROTOR RECALL BEING INCOMPLETE. AFTER CONTACTING THE DEALER, AND CHRYSLER IT SEEMS THAT WITHIN THE RECALL WORDING THERE IS A POTENTIAL FOR THE SAME PROBLEM THAT ALREADY EXIST TO BE CAUSED BY IMPROPER PRACTICES. WHENEVER A BRAKE ROTOR IS EITHER REPLACED OR RESURFACED THE BRAKE PADS SHOULD BE REPLACED. THIS IS DONE TO INSURE THAT YOU DON'T GET FOREIGN DEBRIS IN THE BRAKE CONTACT AREA. THE RECALL LEAVES AN OPEN IN, DEALERS HAVING AN OPTION NOT TO REPLACE THE PADS. WHEN IN FACT MECHANICS ARE TAUGHT TO DO THE REPLACEMENT ANYTIME ROTORS ARE RESURFACED OR REPLACED. WHEN CHRYSLER WAS CONTACTED THEY PUT THE BALL IN THE DEALERS COURT WHEN ISSUES CONCERNING PAD REPLACEMENT ARISE THEN THE DEALER IN TURN DOES THE SAME. CONSUMERS ARE FORCED TO BUY THE PADS WHICH SHOULD BE PART OF THIS RECALL TO BEGIN WITH. THEY ALSO GET HIT WITH A LABOR CHARGE THAT IS NOT RIGHT BECAUSE THE WORK IS TO BE DONE WHENEVER THE CALIPERS ARE TAKEN OFF THE VEHICLE FOR ANYREASON. JEEPS OWN SERVICE MANUAL STATES SPECIFIC PROCEDURES ON THE SERVICING OF THE BRAKE COMPONENTS. THEY ALSO TELL HOW THE BRAKES WORK . JUST IN THE DESCRIPTION ITSELF ON HOW THE PADS AND ROTORS WORK IS EXPLANATION ENOUGH ON WHY YOU WOULDN'T USE USED PADS WITH NEW/RESURFACED ROTORS AND VICE-VERSA. PEOPLE ARE PUT AT RISK BECOUSE IF THEY MAKE THE WRONG CHOICE AT THE DEALERSHIP ON DECIDING TO REPLACE THE PADS OR NOT THEY ARE THEN THE ONES AT RISK OF FACING THE SAME TYPE OF PROBLEM THAT JEEP IS SUPPOSIDLY TRYING TO RENDER. I HAVE COPIES OF COMPLAINTS, LETTERS, PAGES FROM THE SERVICE MANUAL, RECIEPTS AND OTHER AGENCIES I HAVE CONTACTED. SO FAR IT SEEMS THAT NOONE IS INTERESTED IN TRYING TO PREVENT A POTENTIAL PROBLEM DUE TO THE SEEMED OVERSIGHT OR NEGLIGENCE OF CHRYSLER. THEY ARE POSSIBLY TRYING TO DEFRAY SOME OF THE COST BY IGNORING WHAT EVERY MECHANIC, COLLEGE, AND OTHER MANUFACTURERS DEALERS ALL AGREE THAT THIS IS IMPROPER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719176February 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
4- WHEEL DRIVE SWITCH" INTERMITTENTLY APPEARS AT NO SPECIFIED DRIVING TIME OR SPEEDS. DEALER SAYS THERE ISN'T ONE TO SERVICE AND IT COULD BE AN ELECTRICAL MALFUNCTION WHICH COULD TAKE HOURS TO FIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551016February 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION, REQUESTING REIMBURSEMENT (99V-340). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718923February 18, 2000
SEAT BELTS:FRONT:RETRACTOR
I HAVE CONTACTED A DEALER FOR REPAIRS. THE DEALER INFORMED ME IT WILL COST 400.00 TO REPLACE THE SEAT BELT AND RETURNING MECHANISM. I FEEL THAT SEAT BELTS SHOULD NOT FAIL UNDER NORMAL USAGE. DO I HAVE ANY RECOURSE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854820February 9, 2000
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING VEHICLE BEGAN TO PULL TO THE RIGHT, EVENTUALLY THE DRIVER LOST CONTROL OF THE VEHICLE, RESULTING IN A COLLISION. RECALL NOTICE ON FRONT BRAKE ROTORS WAS ON 22-DEC-1999 PRIOR TO THE COLLISION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550672February 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL COMPONENT FAILED PRIOR TO RECALL NOTIFICATION, CORROSION OF THE ROTORS. (99V-340) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550662February 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL COMPONENT FAILED PRIOR TO RECALL NOTIFICATION (99V-340) BRAKE ROTORS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855894February 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER RECEIVED RECALL 98V340000 CONCERNING FRONT BRAKE ROTORS. CONTACTED THE DEALER NO PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855810January 31, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING THE BRAKES, REAR BRAKES ACTIVATED BUT THE FRONT BRAKES DID NOT. APPLIED BRAKES AND VEHICLE SLID, AND WAS HIT BY ANOTHER VEHICLE. VEHICLE WAS UNDER RECALL, AND WAS NOT SERVICED. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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