Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10872364June 3, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FIRST ATTEMPT. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872391June 3, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THREE OF THE FOUR INTERIOR DOOR HANDLES FRACTURED. THE DOORS COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE FOURTH INSIDE DOOR HANDLE WAS CRACKED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872044June 2, 2016
UNKNOWN OR OTHER
I HAVE A 2005 GRAND CHEROKEE I BOUGHT IT NEW AND IT HAVE 48575 MILE THIS VEHICLE HAS PROBLEM SINCE I BOUGHT IT WHEN IT RAIN THE WATER COME IN THE DRIVER SIDE I MAKE MANY COMPLAIN TO JEEP ABOUT IT AN THEY ARE NOT FIXING THE PROBLEM NOW ALL MY DOOR PANEL WERE THE HANDLE IS ARE BROKEN AND JEEP DON'T WANT TO FIX IT .THE COST ON ME TO REPLACE THE PANEL FOR EACH DOOR ARE ABOUT SEVEN HUNDRED DOLLARS EACH PANEL AND THAT IS SOME [XXX] . NEVER BUY A JEEP THE SERVICE SUCK AND THE ARE MADE OF CHEAP MATERIAL. SOMEONE NEED TO DO AN INVESTIGATION ON THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869986May 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY FAILED TO TURN TO THE OFF POSITION. AS A RESULT, THE KEY FRACTURED IN THE IGNITION. IN ADDITION, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY WOULD NEED TO BE REPLACED WITH A NEW ONE PRIOR TO THE RECALL REMEDY BEING PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869921May 19, 2016
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, POWER TRAIN
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO CHECK ENGINE AND BRAKE SYSTEM WARNING LIGHT STAYS ON, VEHICLE STARTS THEN LOCKS UP, REPLACEMENT OF THE RIGHT REAR SPEED SENSOR AND FOUR WHEEL DRIVE MOTOR. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865211May 16, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE TECHNICIAN DIAGNOSED THAT WATER LEAKED INTO THE TRANSMISSION; HOWEVER, A DIAGNOSIS COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865147May 16, 2016
SERVICE BRAKES, ENGINE, STEERING
WHILE I WAS DRIVING ON A MAIN ROAD, MY CAR COMPLETELY SHUT DOWN. MY STEERING WHEEL WAS LOCKED, GAS AND BRAKE PETAL WERE NOT WORKING, BASICALLY MY CAR WAS GOING ON ITS OWN. WORST PART WAS THAT IT WAS GOING ON A SLANT WHILE OTHER CARS DRIVING 45/50 MILES PER HOUR HEADING TOWARDS ME. I COULD NOT STOP MY CAR, NOR DRIVE MY CAR, NOR TRY AND STEER MYSELF TO A SAFE LOCATION. MY CAR JUST KEPT GOING. SOMETHING NEEDS TO BE DONE. I HAVE ALMOST LOST MY LIFE 2 TIMES ALREADY. I DO NOT FEEL SAFE DRIVING MY VEHICLE. EVERYTIME I GO TO CHRYSLER... THEY DO NOT KNOW WHAT TO DO OR WHAT IS GOING ON. WHEN WILL THIS BE FIXED AND HOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864420May 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WELL THEY SAY THIRD TIMES A CHARM...OR WILL IT BE DEATH? THE FIRST INCIDENT HAPPENED WHEN I WAS ALONE IN THE VEHICLE AS I WAS MAKING A LEFT HAND TURN ACROSS TRAFFIC MY JEEP JUST SHUT DOWN LEAVING ME POWERLESS..BY THAT I MEAN NOTHING NO STEERING NO BREAKS NO NOTHING! THANK THE GODS THERE WAS NO ONCOMING TRAFFIC AT THE TIME. THE SECOND TIME WAS A BIT MORE NERVING AS MY 6 YEAR OLD SON AND MYSELF WERE ON THE HIGHWAY KEEPING UP WITH THE 65-70 MPH FLOW OF CARS,SUV'S & TRACTOR TRAILERS WHEN ALL OF THE SUDDEN MY ENGINE POWER JUST SLUMBERED OFF TO A CRAWL. IF I HAD BEEN IN ONE LANE OVER AND 3 SECONDS BEHIND WE WOULD NOT BE HERE TODAY TO TELL THIS UNSIGHTLY STORY! AGAIN THANK THE GODS FOR LOOKING OVER US OR IT WOULD BE ANOTHER STATISTIC ON THE ROAD AND ANOTHER YOUNG CHILD LEFT WITHOUT A MOTHER (MY DAUGHTER THAT WASN'T WITH ME AT THE TIME)SO I ASK HOW MANY MUST DIE OR GET INJURED BEFORE MANUFACTURES MAN UP TO THEIR MISTAKES? THE LOSS OF MONEY IS NOTHING IT CAN BE REPLACED BUT LIVES CAN NOT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863908May 9, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILBLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL WARNING LIGHT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE OIL WAS CHECKED AND NO FAILURES WERE FOUND; HOWEVER, THE FUEL WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863656May 6, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862992May 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862488May 2, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE COMPLETELY FRACTURED WITH NUMEROUS CRACKS. THE CONTACT LOWERED THE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE FRONT PASSENGER'S SIDE INTERIOR DOOR HANDLE AND BOTH REAR INTERIOR DOOR HANDLES EXHIBITED EXCESSIVE CRACKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862643May 2, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861886April 27, 2016
STRUCTURE:BODY
DRIVER AND PASSENGER INTERIOR DOOR HANDLE BROKE OFF IN OUR HAND WILL TRYING TO OPEN THE DOOR, THESE HAPPEND 4 MONTHS APART, THIS IS A HIGH PRIORTY SAFTEY ISSUE HAVE TO ROLL DOWN THE WINDOW TO OPEN THE DOOR, GOD FORBID WE GET IN AN ACCIDENT AND CANT ROLL DOWN THE WINDOWS TO GET OUT, HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860670April 21, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO THIRD GEAR. AS A RESULT, THE RPM GAUGE AND SPEEDOMETER INCREASED ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS RETURNED TO DEALER AND THEY ATTEMPTED TO REFLASH THE FINAL DRIVE CONTROLLER AGAIN; HOWEVER, THE FAILURE RECURRED MORE SEVERELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 06/14/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854409April 8, 2016
UNKNOWN OR OTHER, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE FAILURE WAS NOT DUE TO A FAILURE OF THE IGNITION RECALL THAT WAS PERFORMED BY THE DEALER. AFTER EXTENSIVE DIAGNOSTICS, IT WAS DETERMINED THE POWER FAILURE WAS DUE TO NON-RELATED MAINTENANCE ISSUES. THE CONSUMER REQUESTED TO HAVE HIS COMPLAINT WITHDRAWN. UPDATED 07/07/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853525April 5, 2016
STEERING
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853247April 4, 2016
UNKNOWN OR OTHER
ALL 4 OF MY INTERIOR DOOR HANDLES HAVE CRACKED AROUND THE DOOR HANDLE ITSELF. THE PLASTIC SUPPORTING THE DOOR HANDLES HAS BROKEN LEAVING THE DOOR HANDLE USELESS. THERE HAVE BEEN NUMEROUS COMPLAINTS WITH THE SAME ISSUE AROUND THE 2005 JEEP GRAND CHEROKEE AND A RECALL SHOULD HAVE BEEN ISSUED. GOD FORBID A FIRE OCCURS THE PASSENGERS IN THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE FROM THE INSIDE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853367April 4, 2016
ELECTRICAL SYSTEM
THE GAUGES INTERMITTENTLY WORK, THE RADIO WORKS INTERMITTENTLY, THE POWER WINDOWS DON'T WORK, THE POWER DOOR LOCKS DON'T WORK, THE POWER SEAT DOESN'T WORK, THE POWER MIRRORS DON'T WORK AND I'VE HAD THE VEHICLE INTO MY LOCAL JEEP DEALERSHIP (WILLY RACINE'S JEEP) REPEATEDLY FOR ELECTRICAL ISSUES. THEY HAVE REPLACED A VARIETY OF COMPONENTS INCLUDING THE IGNITION CYLINDER AND SWITCH. I CONTINUE TO HAVE PROBLEMS. THE BATTERY AND STARTER HAVE ALSO BEEN REPLACED AS THE CAR WAS EITHER HAVING A HARD TIME TURNING OVER, WOULDN'T TURN OVER OR EVEN STALLED WHILE DRIVING. THOSE ISSUES STILL CONTINUE BUT VERY INFREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853355April 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BROUGHT VEHICLE IN FOR OIL CHANGE (ONLY OIL CHANGE). JEEP DEALER GAVE BACK VEHICLE BACK WITH A NEW IGNITION STATING THERE WAS A RECALL ON IT WITHOUT ME ASKING OR AUTHORIZING THEM TO DO SO. NOW I HAVE A NEW IGNITION THAT IS NOT FLUSH WITH THE DASH (STICKS OUT ABOUT HALF AN INCH) AND DOES NOT WORK PROPERLY WITH MY ORIGINAL KEYS. MY KEYS ARE EXTREMELY DIFFICULT TO GO IN AND OUT OF THE IGNITION AND ON 2 SEPARATE OCCASIONS THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION RESULTING IN THE ACC BEING LEFT ON OVERNIGHT AND BEING FORCED TO TAKE VEHICLE TO DEALER IN THE MORNING WITH A DEAD BATTERY. DEALER STATES I NEED TO PURCHASE A NEW KEY BECAUSE MY KEYS ARE ORIGINAL AND THE IGNITION THEY REPLACED IS BRAND NEW AND ARE NOT SYNCED UP. THE SERVICE MANAGER TOLD ME IT IS MY PROBLEM TO PURCHASE NEW KEYS FOR THE JEEP THAT HAD NO ISSUES PRIOR TO THEM REPLACING THE IGNITION. CALLED JEEP CUSTOMER SERVICE AND THEY TOLD ME I WOULD BE GIVEN A NEW KEY BUT THAN PUT ME ON HOLD FOR 20 MINUTES AND TOLD ME IT IS ACTUALLY MY RESPONSIBILITY TO PURCHASE A NEW KEY AFTER THEY CHANGED OUT MY IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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