Jeep Grand Cherokee Complaints (1997)

991 consumer complaints on file.

#10036940August 31, 2003
SUSPENSION:FRONT
VEHICLE DRIVEN AT 60-65MPH ON FREEWAY, HIT SEVERAL BUMPS IN ROAD. VEHICLE FRONT RIGHT END BEGAN SHAKING LIKE HAD A BLOWN OUT TIRE. TOOK VEHICLE TO DEALERSHIP, CHECKED OUT, TOLD STEERING DAMPNER NEEDED REPLACED. REPLACED DAMPNER. DROVE 20 MILES, SAME PROBLEM OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033171August 20, 2003
AIR BAGS:FRONTAL
CROSSED INTO INTERSECTION AND HIT A VEHICLE BROADSIDE TRAVELING APROX 55MPH (I WAS ALMOST STOPPED). EXTENSIVE FRONT END IMPACT DAMAGE TO JEEP. WILL PROBABLY BE TOTALED. NEITHER DRIVER, OR PASSENGER AIRBAG DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10034050August 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 00V136000 REPAIRS CONCERNING FRONT BRAKE ROTORS IN 2001. DEALER REPLACED FRONT ROTORS. ALSO FOUND THAT REAR ROTORS WERE BAD AND REPLACED THEM. AT 18,000 MILES LATER, FRONT AND REAR ROTORS HAD TO BE REPLACED DUE TO VEHICLE PULSATING WHEN APPLYING THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024710August 1, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE. THE CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM. HOWEVER, THE VEHICLE WAS NOT RECALLED DUE TO THE VEHICLE IDENTIFICATION NUMBER. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030338July 29, 2003
STEERING:GEAR BOX:SHAFT SECTOR, SUSPENSION:FRONT
RATTLING IN FRONT END OVER MINOR BUMPS. SHOCKS ALREADY REPLACED, FRONT-END CHECKS OUT BY MECHANIC. ALSO, POPPING AND SLIPPING OF FRONT-END INTO TURNS AT SLOW SPEEDS AND RIGHT AFTER A TURN. IT SOUNDS DANGEROUSLY LIKE FRONT-END IS GOING TO FALL APART. I HEARD IT'S EXPENSIVE AND EVERYTHING CHECKS OUT SO I DESPERATELY NEED HELP BEFORE I DISCARD THE VEHICLE ALTOGETHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026307July 28, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN THE GAS TANK WAS FILLED TO IT'S CAPACITY, GAS LEAKED FROM THE TOP SIDE OF THE TANK AND FILLED THE NOZZLE CONNECTION TO THE TANK. DAIMLER CHRYSLER REFUSED RESPONSIBILITY. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025914July 11, 2003
AIR BAGS, SEAT BELTS
I WAS DRIVING 45MPH WHEN THIS VEHICLE ENTERED THE ROAD WITHOUT LOOKING THE TRAFFIC AND I HIT HER ON THE BACK WITH MY 1997 JEEP. THE PASSENGER SEAT BELT DIDN'T LOCK, CAUSING MY DAUGHTER GOING FORWARD AND INJURING HER NECK; PLUS BOTH AIR BAGS DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10025565July 7, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE. CAUSES LOSS OF POWER OR STALL OUT DURING ACCELERATION FOR PASSING, OR WHILE CLIMBING STEEP GRADES. OCCURS AFTER VEHICLE WARM-UP, WITH LOW FUEL TANK (LESS THAN HALF TANK), AND OFTEN WHILE MAKING A TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024929June 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
PER CONSUMER PART FOR THE INADVERTENT MOVEMENT, RECALL 02V 053000 WILL NOT BE AVAILABLE IN A REASONABLE TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023638June 24, 2003
FUEL SYSTEM, GASOLINE, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
WHEN THE GAS TANK WAS 1/4 FULL AND COMPUTED MILES READ MORE THEN 50 MILES LEFT, WE RAN OUT OF GAS. THE CAR STOPPED WORKING AND COMPLETELY SHUT OFF DUE TO RUNNING OUT OF GAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023222June 17, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC DRAIN HAS STOPPED UP 4 TIMES OVER THE LIFETIME OF THE CAR RESULTING IN LOTS OF WATER TO OVERFLOW ON THE CARPET OF THE CAR CAUSING DAMAGE TO THE CARPET. ACCORDING TO THE SERVICE DEALER, "THE DRAIN MAY CLOG UP AT ANY TIME." WHAT IS THE PROBLEM WITH THIS DRAIN? I'VE NEVER HAD A CAR DO THAT BEFORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024088June 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1997 JEEP GRAND CHEROKEE DEFECTIVE BRAKE ROTORS ARE DEFECTIVE. *MR THE CONSUMER HAD A PROBLEM WITH THE BRAKE ROTORS IN WHICH THEY WERE REPLACED, THEN SIX MONTHS LATER RECEIVED A LETTER OF THE POTENTIAL PROBLEM, SO THE CONSUMER FORWARDED THE BILL TO CHRYSLER AND HASN'T BEEN REIMBURSED. THE CONSUMER HAS REQUESTED COMPENSATION FOR REPAIR COST. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020877June 2, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES
ANTI-GLARE CHROMATIC FLUID IS LEAKING FROM DRIVER'S SIDE MIRROR DUE TO A DEFECTIVE SEAL IN THIS MIRROR CAUSING POOR VISION PROBLEMS. DEALER QUOTING $440.00 TO REPAIR THIS SAFETY ISSUE. BELIEVE THIS PROBLEM SHOULD BE CONSIDERED A SAFETY ISSUE SINCE IT IS EFFECTING DRIVER'S VISON OF ONCOMING TRAFFIC DURING LANE CHANGES DURING BACKING OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019574May 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT, AND THEN SMOKE EMITTED FROM UNDER THE HOOD AND THE VEHICLE HAD TO BE TOWED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017054May 5, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON MY 1997 JEEP GRAND CHEROKEE, THE DRIVER'S SIDE SEAT BELT HAS UNLATCHED WHILE I HAVE BEEN DRIVING OVER 25 TIMES. THIS IS ON SMOOTH, STRAIGHT ROADS. I BELIEVE THIS POSES A SERIOUS RISK TO LIFE AND WOULD LIKE JEEP TO RECALL AND REPAIR THE BELTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017814April 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PARKED BUT STILL ON WHEN SUDDENLY THE VEHICLE SLIPPED INTO THE REVERSE GEAR AND ACCELERATED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016192April 19, 2003
TIRES
TO WHOM EVER I AM SPEAKING TOO, I RECENTLY PURCHASED A VEHICLE AT A LOCAL PUBLIC AUCTION. IT HAS THE FIRESTONE WILDERNESS R15 TIRES THAT WERE ON THE RECALL. I WAS WONDERING IF I CAN STILL GET THE RECALL, AND GET NEW TIRES. THESE TIRES ARE NOT SAFE, AND I ENCOUNTER A BUMPY RIDE. THE VEHICLE I BOUGHT IS A JEEP GRAND CHEROKEE, AND THE CAR WAS A THEFT RECOVERY, SO THE FIRESTONE TIRES WERE ON THE CAR, SO NO RECALL COULD OF BEEN DONE. THE TIRES MAY STILL BE DANGEROUS, AND I WAS WONDERING WHAT TO DO TO GET NEW ONES. THANKS, I WOULD BE THANKFUL TO HEAR BACK FROM YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012208April 7, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE PLASTIC GAS TANK WAS DEFECTIVE WHICH CAUSED THE FUEL PUMP TO FAIL. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015166April 4, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS THE RECALL ON THE FUEL TANK, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015038April 2, 2003
TIRES:TREAD/BELT
THE LEFT FRONT TIRE EXPERIENCED TREAD SEPARATION, WHICH CAUSED EXTENSIVE DAMAGE TO THE LEFT FRONT END. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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