Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#10142273November 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MAJOR TRANSMISSION PROBLEMS AND SEVERE IDLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142275November 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MAJOR TRANSMISSION PROBLEMS AND SEVERE IDLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140674October 24, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VEHICLE SPEED CONTROL
WE HAVE THIS ROARING NOISE IN THE REAR END WHICH IS SO LOUD YOU CAN'T HEAR THE RADIO IF IT'S ON ALL THE WAY. ALSO HAVE TROUBLE WITH THE SURGING AT HIGH SPEEDS OR GOING UP A HILL. ALMOST DIDN'T MAKE IT HOME THE LAST TIME WE DROVE IT 40 MILES AWAY. SINCE MY HUSBAND HAS A HEART CONDITION WE HAVE NOT DRIVEN IT ANY MORE. AFTER READING THE LETTERS THAT HAVE HAD THIS REAR END NOISE FIXED AND IT COMES BACK NOT SURE WHAT TO DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138139September 29, 2005
VEHICLE SPEED CONTROL
DT: CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING ON THE HIGHWAY AND APPLYING THE BRAKES VEHICLE LURCHED OUT OF GEAR EVEN IF VEHICLE WAS RUNNING. THIS INCIDENT HAPPENED APPROXIMATELY 3 OR 4 MONTHS AGO. NO CRASHES REPORTED . NO POLICE REPORTS . TAKEN. NO FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126636June 27, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: IN AN AUTOMOBILE ACCIDENT AND THE SEAT BELTS ARE SUPPOSE TO LOCK TO KEEP CONSUMER FROM GOING FORWARD ,AND THEY DID NOT LOCK. *AK
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10122457May 30, 2005
ENGINE AND ENGINE COOLING
DEFECTIVE ENGINE; PISTON CRACKED AND ENGINE HAD TO REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121360May 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
I HAVE A 1998 GRAND CHEROKEE THAT WHENEVER THE TANK IS AT 1/4 TANK FULL OR BELOW, ON A HARD LEFT TURN, THE ENGINE WILL COMPLETELY STALL/DIE. I WAS IN AN EXTREMELY NEAR MISS YESTERDAY BECAUSE OF THIS AND HAVE RESEARCHED ON THE WEB - LOTS OF PEOPLE HAVING THIS PROBLEM AND NO RECALLS FOR THE PROBLEM. THIS IS EXTREMELY DANGEROUS AND I CAN'T SEE WHY CHRYSLER DOESN'T RECOGNIZE THE PROBLEM. IT'S HAPPENED TO ME BEFORE BUT NEVER BEEN LIFE THREATENING WHICH IS WHY I'M NOW WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121365May 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
THE VEHICLE IS A 1998 JEEP GRAND CHEROKEE. WHEN THE FUEL TANK IS 1/4 FULL OR LESS, WHILE MAKING A SWEEPING LEFT TURN, THE ENGINE WILL NEARLY STALL OUT. IT WILL DO THIS ON ANY LEFT TURN WHEN THE FUEL TANK IS AT THAT LEVEL. IT DID NOT DO THIS EVER FOR THE FIRST 100,000 MILES OR SO. WHAT PART COULD BE CAUSING THIS AND WHY ONLY ON LEFT TURNS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112699March 8, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT
FRONT DRIVESHAFT SEIZED CAUSING DAMAGE TO THE FRONT DIFFERENTIAL BEARINGS, ADVISED BY SULLIVAN TIRE THAT THIS IS AN UNCOMMON PROBLEM FOR A JEEP THAT HAS ONLY 65,432. THE COST OF THE PARTS WERE OVER $3,500. I HAVE WRITTEN A LETTER WITH A COPY OF THE INVOICE FROM SULLIVAN TIRE WITH A REQUEST FOR REPAYMENT OF THE COST OF THE PARTS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113805March 2, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE HEATED SEAT ON THE DRIVER'S SIDE OF THE CONSUMER'S 1998 JEEP GRAND CHEROKEE LTD MALFUNCTIONED. AS A RESULT THE SYSTEM BURNED THROUGH THE LEATHER SEAT IN THE LUMBAR REGION. *NM THE CONSUMER CONTACTED THE MANUFACTURER BUT THE REFUSED TO PROVIDED ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113145February 28, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING 55-60 MPH THE SUN ROOF GLASS BLEW OFF AND SHATTERED ON THE ROAD.MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111785February 18, 2005
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
RECALL CAMPAIGN 04V086000 CONCERNING LOW BEAM LIGHTING: CONSUMER HAS RECALL REPAIRS PERFORMED LESS THE 4 MONTH AGO, AND THE PROBLEM RECURRED WITH THE LOW BEAM LIGHTS FAILING AGAIN. DEALER HAD BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103723January 14, 2005
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE DRIVING VEHICLE HIT A TREE AT APPROXIMATELY 25 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. *AK THE CONSUMER ALMOST WENT THROUGH THE WINDSHIELD AS THE PASSENGER SEAT BELT CAME OFF OF ITS BASE. *TC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10106188January 12, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
I OWN A 1998 JEEP GRAND CHEROKEE LIMITED 5.9 LITER ENGINE. I DRIVE THE CAR 5000 MILES/YEAR AND THE CAR HAS 39000 TOTAL MILES. THE CATALYTIC CONVERTER FAILED AND BEGAN TO RATTLE. THE LOCAL JEEP DEALERSHIP REFUSED TO ADMIT IT WAS THE CATALYTIC CONVERTER , AND SAID IT WAS THE MUFFLER. I TOOK THE VEHICLE TO 4 DIFFERENT EXHAUST SHOPS, AND ALL 4 IMMEDIATELY SAID IT WAS DEFINITELY THE CATALYTIC CONVERTER. I FINALLY GOT THE JEEP DEALERSHIP TO REPLACE IT AND THEY TOO FINALLY ADMITTED IT WAS INDEED THE CATALYTIC CONVERTER. WHILE I HAVE BEEN DEALING WITH THIS ISSUE I DID MUCH RESEARCH ON THIS CARS CATALYTIC CONVERTER. I FOUND MANY WEBSITES WITH OWNERS OF MY SAME CAR AND OTHER SIMILAR CHRYSLER CARS THAT USE THE SAME CATALYTIC CONVERTER. EVERY OWNER THAT WROTE COMPLAINTS DESCRIBED EXACTLY WHAT MY PROBLEM HAS BEEN. THEY ALL SAID THAT THEIR CATALYTIC CONVERTER HAS BROKEN FROM BETWEEN 8000 MILES, THE AVERAGE SEEMED TO BE 44000 MILES, AND HAD TO BE REPLACED ON AVERAGE 3 TIMES BEFORE 100000 MILES. THERE IS OBVIOUSLY A PROBLEM WITH THIS EPA REQUIRED EXHAUST PART THAT THE MANUFACTURER HAS BEEN USING. PLEASE LOOK INTO THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102698December 11, 2004
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE PROBLEMS THAT ARE BEING RECALLED ON THE DODGE DURANGO ARE THE EXACT SAME PROBLEMS THAT I EXPERIENCED WITH MY 98 JEEP GRAND CHEROKEE WITH ONLY 55,770 MILES ON IT. THE STEERING WAS SO SLOPPY AND THE VEHICLE LEANED VERY HARD AND EASILY THAT ON A TURN, IT FELT VERY VERY DANGEROUS. I GOT QUOTES AT THE DEALERSHIP WHICH WERE ASTRONOMICAL, SO I DECIDED TO LOOK ELSEWHERE. FEARING ROLL OVER DANGERS ON THIS VEHICLE, I DECIDED TO GET SOME FRONT AND REAR ADDCO SWAY BARS, WHICH AT THE TIME WERE THE STRONGEST SWAY BARS. AFTER GETTING THE SWAY BARS VIA COURIER, I PRICED AROUND AND TOOK THEM TO FOUR WHEEL PARTS LOCATED AT 2500 MARINE AVE. #1, REDONDO BEACH, CA 90278. I EXPLAINED THE PROBLEMS TO THEM. I EXPLAINED THAT I WANTED SAFER SHOCKS AND I DIDN'T WANT THE VEHICLE TO ROLL-OVER, SO THEY TOOK THINGS APART AND FOUND THAT THE TIE RODS WERE JUNK. THEY REPAIRED EVERYTHING AND CHARGED ME $2536.44 ON 05/07/03, INVOICE # 42-045575, AND THAT DOESN'T INCLUDE THE PRICE OF THE SWAY BARS. AFTER THE WORK WAS DONE, I FOUND THAT THE VEHICLE HAS A LOT TIGHTER TURNING RADIUS AND IT DOESN'T DRIFT OR PUSH INTO THE NEXT LANE IN A TURN ANY MORE. BASICALLY, IT FELT LIKE A BRAND-NEW VEHICLE AND I PAID THE BILL TO PROVE IT. I HAVE THE ENTIRE WORK ORDER IN FRONT OF ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094921November 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE MAKING A LEFT TURN RIGHT FRONT BRAKE HUB CAME OFF THE ROTOR. THE RESULTED IN CONSUMER LOSING CONTROL OF THE VEHICLE. CONSUMER HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL UNTIL THE FRONT LEFT BRAKE STOPPED THE VEHICLE. DEALERSHIP REPLACED THE FRONT BRAKE ROTORS, AND HUB PLATE. THIS OCCURRED DUE TO THE DEFECT DESCRIBED IN THE FRONT BRAKE ROTOR RECALL 00V136000, BUT CONSUMER DIDN'T LIVE IN THE RECALL STATES LISTED.*AK SEPARATION DUE TO CORROSION. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093519October 3, 2004
POWER TRAIN:DRIVELINE
SOLE OWNER OF 1998 JEEP GRAND CHEROKEE 2WD WITH LESS THAN 39,000 TO DATE. VEHICLE HAS BEEN TREATED WITH CARE AND IT HAS RECEIVED REGULAR MAINTENANCE SERVICE FROM LOCAL JEEP DEALERSHIPS, EXCLUDING A FEW OIL CHANGES. REAR CARRIER, PINION AND AXLE BEARINGS REPLACED AT 32,339 MILES (07-08-03) DUE TO SIGNIFICANT WHINING NOISE IN REAR OF VEHICLE, WITHIN A MONTH AFTER DRIVING FROM CALIFORNIA TO NORTH CAROLINA. NOISE RETURNS IN SEPTEMBER 2004. AT 38,620 MILES ON 09-28-04, SAME LOCAL DEALERSHIP ADVISES THAT BEARINGS ARE BAD AGAIN AND HAS OFFERED GOODWILL WARRANTY REPAIR. ALTHOUGH DEALERSHIP IS PAYING FOR 2ND REPAIR, I AM CONCERNED BECAUSE THE VEHICLE NEEDED A BEARING JOB AFTER SO FEW MILES AND THEN NEEDS ANOTHER 6,000 MILES LATER. I'M CONCERNED THAT THERE IS SOMETHING MORE SERIOUS WRONG WITH THE DRIVELINE, WHICH IS CAUSING THE BEARING PROBLEM, AND COULD RESULT IN A SERIOUS FAILURE. THE VEHICLE RECEIVED A ROUTINE SERVICE OF THE REAR DIFFERENTIAL AT THE LOCAL DEALERSHIP IN CALIFORNIA ON 01-18-02 AT 24,643 MILES. COULD THIS HAVE STARTED THE PROBLEM? THE VEHICLE HAS HAD OTHER REPAIRS (A/C CONDENSER COIL, POWER SEAT ASSEMBLY, STARTER, FUEL PUMP, BRAKE MASTER CYLINDER, ), SOME WHICH SEEM SOMEWHAT UNREASONABLE, BUT THIS ONE SEEMS EXTREMELY UNREASONABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092559September 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING ABS LIGHT CAME ON. VEHICLE LOST BRAKE POWER. WHEN THE VEHICLE SHUT OFF AND CAME ON IT RESET ITSELF. THIS HAPPENED INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081799August 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
RECALL 02V053000 CONCERNING INADVERTENT VEHICLE MOVEMENT. AFTER PUTTING THE VEHICLE IN PARK CONSUMER LEFT THE VEHICLE FOR A MINUTE. UPON RETURNING TO THE VEHICLE IT PUT ITSELF IN REVERSE. VEHICLE ROLLED BACK ONE HUNDRED FIFTY FEET AND COLLIDED WITH A WALL. THERE WERE NO INJURIES, NOR DID THE POLICE ARRIVE ON THE SCENE. THIS VEHICLE HAD RECALL REPAIRS DONE IN 2002, PROBLEM RECURRED. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080335August 12, 2004
SERVICE BRAKES, HYDRAULIC
WHEN CONSUMER ATTEMPTED TO HAVE THE BRAKE PADS CHANGED HE FOUND THAT THE BOLTS ON EACH SIDE OF THE BRAKE ASSEMBLY WERE MISSING. *AK THE DEALER REPLACED THE MISSING BOLTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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