Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#761423May 1, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY FUEL PUMP FAILED, COSTING ME $600 FOR A NEW PUMP + $300 TO "FLUSH" THE GAS TANK. I WAS TOLD BY THE REPAIR SHOP (HOSELTON JEEP, FAIRPORT, NY) THAT THESE FAILURES ARE AN "EPIDEMIC" IN 95/96 JEEPS. EVIDENTLY FAULTY MANUFACTURER OF THE FUEL SYSTEM CAUSES FUEL TANK PROBLEMS THAT RESULT IN FUEL PUMP FAILURE. MY SMALL DEALER SAYS HE HAS TO FIX 200-300 OF THESE EACH YEAR. IF YOU MULTIPLY THAT BY THE NUMBER OF JEEP DEALERS/SHOPS THAT REPAIR JEEPS, THE NUMBER NATIONWIDE MUST BE IN THE TENS OF THOUSANDS OR MORE. DAIMLER/CHRYSLER/JEEP REFUSES TO ADMIT THERE IS A PROBLEM, BUT THIS SEEMS TO BE A CLEAR MANUFACTURING DEFECT IF THERE EVER WAS ONE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760943April 20, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I UNDERSTAND THIS PROBLEM HAS BEEN GOING ON FOR YEARS..PLEASE SEE WHAT YOU CAN DO..THIS IS A SAFETY CONCERN...CARBON MINOXIDE ENTERING THE VEHICLE DUE TO A LEAK...THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565271April 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES WHEN BRAKING THERE IS VIBRATION IN THE PEDAL. HOWEVER, DEALERSHIP WOULD NOT HONOR RECALL 99V340000 NOTIFICATION EVEN THOUGH DEALERSHIPS IN SURROUNDING AREAS WERE HONORING RECALL. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS. MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007794April 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHEN BRAKING VEHICLE WOULD SHIMMY. TOOK TO MECHANIC AND THEY STATED THAT THE ROTORS ARE CORRODED. CONSUMER FEELS THAT RECALL # 99 V 340 000 MAY BE THE CAUSE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007492April 12, 2002
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE CAUSES REAR AXLE TO OVERHEAT AND START A FIRE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK THE FRONT AXLE OVERHEATED WHEN A SPARE TIRE WAS USED CAUSING AFIRE. THE FRONT AXLE AND REAR AXLE WERE REPLACED. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8007189April 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE DISFUNCTIONAL, CAUSING VEHICLE TO SHAKE WHEN BRAKES ARE APPLIED, VEHICLE WILL SHAKE UNTIL CAR COMES TO A COMPLETE STOP. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006400March 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE VEHICLE WAS IN PARK AND IDELING THE VEHICLE WENT INTO REVERSE AND RAN INTO ANOTHER VEHICLE. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564549March 4, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EXTERIOR LIGHTING, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
PRIOR TO RECEIVING RECALL NOTICE 99V-340 THE VEHICLE'S ROTORS HAD TO BE REPLACED, THE CONSUMER IS REQUESTING REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004878March 4, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING AT 35 MPH IN ICY CONDITIONS, CONSUMER SUDDENLY LOST CONTROL OF VEHICLE AND COLLIDED WITH AN ONCOMING VEHICLE. OTHER VEHICLE WAS TOTALLED. UPON IMPACT, AIRBAGS DID NOT DEPLOY. *AK THERE WERE TWO INJURIES IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#564444February 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CONSUMER STARTED THE VEHICLE WHILE IT WAS ON PARK; AFTER HE STARTED IT, HE STEPPED OUT FROM THE VEHICLE. SUDDENLY THE VEHICLE JUMPED FROM PARK TO REVERSE AND HIT THE CONSUMER AND THE GARAGE, CONSUMER WAS INJURED IN ACCIDENT. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#758257February 14, 2002
VEHICLE SPEED CONTROL
ON STATRING VEHICLE FROM A PARKED POSITION VEHICLE LURCHED BACKWARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758045February 10, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN MY JEEP WOULDN'T START, I HAD IT TOWED TO MY LOCAL DEALER (NORCO JEEP,POTTSTOWN,PA). THE FUEL PUMP HAD DRAWN SEDIMENT FROM THE TANK, AND BOTH HAD TO BE REPLACED, THE TANK WAS ON BACKORDER TILL 1/15. I RENTED A CAR TO GET TO WORK. I CALLED 1/14 TO CHECK, AND THE BACKORDER WAS NOW TILL 1/31. I CONTACTED OTHER DEALERS. ONE TOLD ME HE REPLACES DOZENS OF TANKS PER WINTER, AND ANOTHER SAID THE TANK HAD BEEN ON BACKORDER SINCE 9/2001. I CONTACTED JEEP BY E-MAIL (REF# 9538888). THEY ASKED TO CONTACT ME BY PHONE. I AGREED. ROBERT WEAVER HAD HIS PARTS DEPT LOCATE A SUITABLE TANK AND CONTACTED MY SVC MANAGER. HE WAS UNABLE TO LOCATE A TANK IN THIS AREA, SO I PUT HIM IN TOUCH WITH JEEP IN MICHIGAN, WHO PUT HIM IN TOUCH WITH A PARTS OUTLET THERE, WHICH SHIPPED A TANK THAT PROVED TO BE UNSUITABLE. THE SVC MANAGER CONTACTED THE TANK SUPPLIER, AND THE NEW DELIVERY DATE HAD BEEN PUSHED BACK TO 2/8, AND THERE WERE OVER 135 FUEL TANKS ON ORDER FOR THIS MODEL!! THERE IS APPARENTLY A DESIGN FLAW THAT DOES NOT ALLOW FOR A FILTER TO BE PLACED BETWEEN THE TANK AND THE PUMP, THEREBY ALLOWING SEDIMENT TO FOUL THE PUMP. EVENTUALLY, THE DEALER DISCOVERED A SUITABLE WAY TO CLEAN MY TANK (WHICH COULD HAVE BEEN DONE THE DAY MY JEEP WAS TOWED). SINCE THE FUEL PUMP HAS A 12-MO 12,000 MI WARRANTY, I DECIDED TO CUT MY LOSSES AND HAVE THEM PERFORM THE PROCEDURE. TO THE BEST OF MY KNOWLEDGE, THE FUEL TANK HAS NEVER BEEN DELIVERED. THERE WERE 3 OTHER JEEPS AT MY DEALER AWAITING TANKS WHEN MINE WAS TOWED IN. I HAVE DRIVEN OVER 3 MILLION MILES IN MY LIFE, MOSTLY IN CHRYSLER PRODUCTS, AND I HAVE NEVER HAD TO REPLACE A FUEL TANK THAT DIDN'T HAVE A HOLE IN IT. I STILL OWN A 1968 PLYMOUTH GTX WITH OVER 300,000 MILES THAT HAS NEVER HAD THE TANK REPLACED. THERE IS OBVIOUSLY A FLAW IN THE DESIGN, AND I SHOULD NOT HAVE TO PAY $1530.00 AND MISS TIME FROM WORK (1.5 DAYS) DUE TO A POOR DESIGN. I FINALLY GOT MY CAR BACK 1/24-20 DAYS AFTER IT WAS TOWED. THIS FLAW SHOULD BE A RECALL, AND I SHOULD BE REIMBURSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003817February 8, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP KEPT GOING OUT. CONSUMER WAS TOLD THAT IT WAS GAS TANK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003607February 5, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE SHUT OFF WHILE TRAVELING ON HIGHWAY. THERE WAS NO INDICATION ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757661February 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CAR WAS PARKED, AT A CLOSE RANGE, FACING THE THE WALL NEXT TO MY GARAGE DOORS. WHEN IT WAS PUT TO REVERSE IN ORDER TO BACK UP FOR MANEUVERING, THE CAR DROVE FORWARD INSTEAD, HITTING THE WALL. I TRIED A NUMBER OF TIMES TO SET IT ON REVERSE BUT EACH TIME IT WOULD ONLY GO FORWARD. EVEN ON NEUTRAL, IT WOULD GO FORWARD. NO SERIOUS DAMAGE RESULTED BECAUSE THE CAR WAS VERY CLOSE TO THE WALL WHEN IT FIRST WENT FORWARD INSTEAD OF BACKWARDS AND AFTER THAT IT WAS PRESSED AGAINST THE WALL. I TRIED TO CONTACT THE MANUFACTURER BUT IT WAS CLOSED BECAUSE IT IS A SATURDAY. I DID CONTACT THE DEALER BUT I WAS TOLD THAT "SOMETHING MUST HAVE BROKEN". SINCE I READ SO MANY REPORTS ON INCIDENTS WITH JEEP 1995'S AUTOMATIC TRANSMISSION I THOUGHT I SHOULD REPORT THIS INCIDENT IMMEDIATELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005579January 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS STILL SLIPPING AND DOESN'T SHIFT PROPERLY, ALSO TRANSMISSION IS LEAKING ON GARAGE FLOOR, SERVICE TRANSMISSION AND REPLACE DETENT CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757241January 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE , ON ITS OWN WITH THE ENGINE RUNNING, WENT INTO REVERSE WHILE THE DRIVER WAS AT THE REAR HATCH GETTING SOME PERSONAL ITEMS. THE VEHICLE WAS IN THE GARAGE AT THE TIME OF THE MISHAP. THE DRIVER WAS NEARLY RUN OVER BUT ESCAPED INJURY AS THE DRIVERS DOOR WAS OPEN AND THE DOOR HIT SIDE OF THE GARAGE DOOR OPENING WHICH STOP THE CAR. SEVERE DAMAGE WAS DONE TO THE DOOR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002289January 16, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES TO STOP THEY GET VERY HARD AND HESITANT. WOULD HAVE TO PUMP BRAKE PEDAL FOR VEHICLE TO STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756730January 11, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE PLASTIC FUEL TANK OF THE 1995 JEEP GRAND CHEROKEE WAS DISCRIBED TO ME AS "DETERIORATING"BY THE DEALERSHIP SERVICE DEPARTMENT TODAY. THIS DETERIORATION HAS CAUSED THE FUEL PUMP TO FAIL A NUMBER OF TIMES, WITH SOME OCCURING IN TRAFFIC. THREE FUEL PUMPS HAVE BEEN REPLACED IN THE LAST 12 MONTHS BEFORE THE UNDERLYING DETERIORATION OF GAS TANK WAS DISCOVERED. THE TANK DETERIORATION IS CAUSING THE FUEL PUMP FAILURES. I HAVE FOUND NUMEROUS INSTANCES ON THE WORLD WIDE WEB OF OTHER JEEP OWNERS COMPLAINING OF THE SAME PROBLEM. MANY HAVE YET TO DISCOVER THAT THE FUEL TANK AND NOT THE PUMP IS THE ROOT OF THE PROBLEM. IF THIS TANK IS DETERIORATING, IS IT STILL SAFE IN A REAR END COLLISION. HAVE THERE BEEN INSTANCES OF STALLED JEEPS INVOLVED IN ACCIDENTS? HAS CHRYSLER ACKNOWLEDGED THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002025January 11, 2002
PARKING BRAKE:CONVENTIONAL, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PARKING GEAR DOES NOT ENGAGE. DRIVERS SAYS THAT VEHICLE WILL ROLL BACK WHILE IN PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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