Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10134160August 25, 2005
ELECTRICAL SYSTEM
I LEASED A 2005 GRAND CHEROKEE LARDO (V8) ON JUNE 30, 2005. DURING THE FIRST 1.5 MONTHS THE VEHICLE HAS STALLED OUT LOOSING COMPLETE POWER ON 5 SEPERATE OCCASIONS. JUNE 24TH - PULLING OUT OF MY DRIVEWAY JUNE 26TH - BACKING OUT OF MY DRIVEWAY AUGUST 20TH - PULLING OUT OF MY DRIVEWAY AUGUST 21ST - WHILE TRAVELING 70MPH ON THE EXPRESSWAY (US-23) WHILE TRAVELING 50MPH ON US-24 WHEN THE VEHICLE STALLS IT WOULD LOOSE COMPLETE POWER (DASH BOARD LIGHTS, RADIO, AND YES POWER STEERING). AFTER THE TWO EXPRESSWAY INCIDENTS I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP WHERE AFTER LOOKING AT IT THEY TOLD ME THEY WERE AWARE OF THIS PROBLEM, BUT DID NOT KNOW WHAT WAS CAUSING IT OR HOW TO FIX IT SO I COULD PICK UP THE VEHICLE THAT AFTERNOON. THEY ALSO TOLD ME THEY HAD A FEW OF THEIR OWN MECHANICS EXPERIENCE THIS SAME PROBLEM, BUT IT JUST WENT AWAY. I ENDED UP GOING THROUGH SEVERAL DIFFERENT MANAGERS BEFORE SPEAKIGN WITH THE DEALERSHIP GENERAL MANAGER. THE FOLLOWING DAY (THE SECOND DAY THEY HAD THE VEHICLE IN THE GARAGE THEY TOLD ME THEY GAVE ME WRONG INFORMATION AND THIS HAS HEVER HAPPENED BEFORE....THEY WERE AWARE OF 2004 GRAND CHEROKEES HAVING A STARTING PROBLEM NOT A STALLING OUT WHILE DRIVING PROBLEM. THEY SAID THEY WOULD NOT GIVE ME A NEW VEHICLE OR TERMINATE MY LEASE WHEN I REQUESTED IT SINCE I FEEL THIS CAR IS UNSAFE FOR MY WIFE TO DRIVE WITH MY CHILD. THEY HAVE NOW SENT IT HOME WITH A MECHANIC SO HE CAN DRIVE IT BACK AND FORTH TO WORK TO SEE IF IT HAPPENS AGAIN. THEY HAVE NOT REPAIRED OR REPLACED ANY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134257August 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
OUR 2005 JEEP GRAND CHEROKEE LIMITED GETS STUCK IN 3RD GEA AND WILL NOT SHIFT. IT HAS 12,000 MILES AND HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM. IT IS VERY DANGEROUS BECAUSE THE CAR WILL NOT ACCELERATE IN AN INTERSETION AND CANNOT MOVE OUT OF THE WAY OF TRAFFIC ON THE HIGHWAY. THE LOCAL CHRYSLER SERVICE MANGER IN SAN RAFAEL HAS TOLD US THAT HE CANNOT SOLVE THE PROBLEM AND THAT THE CHRYSLER REGIONAL MANAGER HAS NOT RESPONED TO HIM OR TO US. THE FOLKS AT CHRYSLER'S 800 NUMER HAS TOLD US THAT THEY CANNOT HELP US AND REFERRED US TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10132813August 15, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, STRUCTURE
I ATTEMPTED TO INSTALL A CAR SEAT FOR A 3 YEAR OLD CHILD IN THE BACK SEAT OF MY 2005 GRAND CHEROKEE. HOWEVER, THE HEAD REST INTERFERED WITH PROPER INSTALLATION OF THE CAR SEAT. THE HEAD REST WOULD NOT ALLOW THE SEAT TO BE TIGHTLY MOUNTED TO THE BACK SEAT OF THE CAR, BUT RATHER HELD THE CHILD SEAT OUT BY ABOUT 2-3 INCHES. THIS PREVENTED THE SEAT FROM BEING SAFELY INSTALLED. IT IS VERY DIFFICULT TO REMOVE THE HEAD REST FROM THIS VEHICLE. I HAD TO TAKE IT TO THE DEALER TO GET THIS DONE. BUT WHEN THE HEAD REST IS REMOVED, THERE ARE TWO "PRONGS" THAT PROTRUDE OUT, MAKING THE SITUATION EVEN MORE DANGEROUS. I CALLED CHRYSLER TO GET ADVICE ON WHAT TO DO. THEY SAID GO TO THE DEALER, BUT THE DEALER COULD NOT SOLVE THE PROBLEM EITHER. I THEN CALLED CHRYSLER AGAIN, AND THEY INSISTED THIS IS NOT A PROBLEM. BUT IT IS! DAIMLER- CHRYLSER NEEDS TO ADDRESS THIS PROBLEM. IT IS A DESIGN FLOW. AT THE VERY LEAST THEY SHOULD PROVIDE A LIST OF INFANT CAR SEATS THAT CAN BE PROPERLY INSTALLED -- IF ANY SUCH SEATS EXIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132921August 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT PURCHASED A 2005, JEEP CHRYSLER CHEROKEE ,AND BEFORE IT HAD 5,000 MILES ON IT THEY HAD TO PUT IN A NEW TRANSMISSION . IT WAS NOT CHANGING GEARS PROPERLY, AND THERE WAS A SMELL COMING FROM THE CAR LIKE PLASTIC BURNING. SHE NOTICED THIS FROM THE TIME SHE BOUGHT THE VEHICLE. ON 8-2-05 SHE TOOK VEHICLE TO DEALER FOR AN OIL CHANGE. WHEN SHE DROVE IT HOME IT STARTED TO SHAKE VERY BADLY. SHE TOOK IT BACK TO THE DEALER, AND THEY TOLD HER THEY HAD TO FLUSH HER TRANSMISSION 4 TIMES BECAUSE IT HAD WATER IN IT. ALSO, THE AIR CONDITIONER (AC) HOSE WAS LEAKING INTO THE TRANSMISSION. THEY WERE WAITING ON THE PARTS TO COME IN TO FIX IT. CHRYSLER TOLD HER THEY COULD NOT AUTHORIZE A RENTAL/LOANER CAR TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129363August 12, 2005
WHEELS, SUSPENSION:FRONT
DT: WHILE DRIVING DOWN THE STREET AT 15 MPH AND THE FRONT RIGHT TIRE CAME OFF, INCLUDING THE WHEEL AND PART OF THE AXLE. THERE WAS NO WARNING BEFORE THE ACCIDENT. THE TIRE HIT A CAR THAT WAS EMPTY. THE POLICE DID NOT FILE A REPORT. THE OWNER WENT TO THE DEALERSHIP, AND TOLD THEM ABOUT THE PROBLEM. THE DEALER HAD THE VEHICLE TOWED, AND CHRYSLER WAS CONTACTED. THE CHRYSLER REPRESENTATIVE DID AN INSPECTION. CHRYSLER SENT A LETTER NOTIFYING THE OWNER THAT THERE WAS NOTHING THEY COULD DO. DEALERSHIP WILL NOT EVEN GIVE THE OWNER A LOANER VEHICLE. THE PROBLEM WAS NOT REPORTED TO THE INSURANCE COMPANY. OWNER DID NOT FEEL THAT INSURANCE COMPANY SHOULD BE CONTACTED SINCE IT WILL CAUSE HIS INSURANCE TO GO UP. DEALER STATED THAT THERE WAS NOTHING THEY COULD DO, AND THEY HAD NO IDEA WHAT COULD HAVE HAPPENED. THERE WERE NO INJURIES.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132423August 11, 2005
VEHICLE SPEED CONTROL
DT: THE CALLER STATED TWICE WHEN HE STARTE DVEHICLE AND PUT IT INTO GEAR VEHICLE ACCELERATED. THE FIRST TIMEWA SON JULY 14, 2005 WHILE SITTING ON THE SIDE OF ROAD WITH A FRIEND, AND THE SECOND TIME HE W ON JULY 16, 2005 ON A DRIVEWAY. VEHICLE DID NOT RESPOND TO GAS PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132060August 9, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HIGH SIDE AC VALVE SHOWING SIGNS OF OIL LEAKING AROUND THE CAPPED VALVE. UPON REPAIR IT WAS DISCOVERED THAT THE VALVE AND THE REPLACED TUBE ARE TWO ASSEMBLIES AND STILL LEAKED FREON. SERVICE DEALER IN TRYING TO STOP THE LEAK TURNED OFF AND DISCHARGED THE FREON WITH THE CUSTOMER STANDING IN FRONT OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10131652August 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS PARTICULAR 2005 JEEP GRAND CHEROKEE 5.7L LIMITED CONSISTENTLY STALLS AND BECAME A SAFETY HAZARD WHEN IT STALLED ON THE DRIVE-WAY OF THE HOUSE AND ROLLED BACK INTO THE STREET. IN THE PROCESS THE CAR'S PASSENGER SIDE DOOR HIT MY WIFE CAUSING BRUISES AND PAIN ON HER RIGHT ARM. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10130910August 1, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT FRONT PASSENGER WINDOW FELL OFF TRACK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130780August 1, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CAR WAS A RENTAL CAR. THE DRIVER RENTED IT LAST WEEK. THE CONTACT WAS DRIVING ON INTERSTATE IN THE RIGHT LANE AND DRIVER'S KNEE HIT THE KEY AND THE CAR SHUT OFF. THE DRIVER LOST POWER STEERING, AND HAD TO COME TO A STOP IN THE MIDDLE OF THE HIGHWAY. THE DRIVER HAD THE SAME PROBLEM AGAIN ON AN OFF RAMP. THE CAR SHUT OFF AND HE LOST POWER STEERING, HAD TO COAST TO A STOP AGAIN. THE LOCAL CHYRSLER DEALERSHIP ADVISED THAT THERE WAS A GOVERNMENT MANDATE THAT REQUIRES THAT THE KEY BE LOCATED ON THE DASHBOARD. THE OWNER CONTACTED RENTAL COMPANY UPON RETURN, AND MADE A COMPLAINT. THE DRIVER WANTED OTHERS TO KNOW. THE VIN NUMBER NOT LISTED BECAUSE THE CONTACT WAS NOT THE OWNER, THIS WAS A RENTAL CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129597July 21, 2005
ELECTRICAL SYSTEM
'05 GC LTD 5.7 L INFORMATION LIGHT (SERVICE FOUR WHEED DRIVE SYSTEM) FLASHES ON CONTIUNALLY IN THE INFORMATION MENU. DEALER KEPT 2 DAYS AND SAYS THEY HAVE TO GET A SENSOR, DEALER SAYS CHRYSLER DOES NOT KNOW HOW TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129500July 20, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM:WIRING
DT: CONSUMER OWNED A 2005, JEEP , GRAND CHEROKEE LAREDO. THE AIR CONDITION HAD A PART THAT NEEDED TO BE REPLACED ON 7-18-05. AND LATER ON 7-20-05 THE BLOWER FAN AND HEATER WOULD ONLY WORK ON THE HIGHEST SETTING. A PART MELTED, AND THERE WERE TOO MANY AMPS BEING DRIVEN TO THE RESISTER. THEY HAD TO THE REPLACE BLOWER MOTOR, RELAY, RESISTER, AND A WIRE HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129288July 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: TWO MONTHS AGO THERE WAS AN ACCIDENT AFTER DRIVING ABOUT 60 MPHON THE INTERSTATE. THE VEHICLE BEGAN TO REV U BY ITSELF. THE BRAKES WERE PUSHED, BUT THE VEHICLE WAS STILL GOING TOO FAST TO STOP. THE VEHICLE HAS BOTH AUTOMATIC AND STANDARD, AND THE VEHICLE CHANGED ITSELF TO STANDARD. WHEN CAR WAS TAKEN TO THE DEALERSHIP, THEY SAID THEY COULDN'T DO ANYTHING. OWNER WAS AFRAID TO DRIVE IT BUT IT WAS ABLE TO RUN. THE OWNER HASN'T DRIVEN IT SINCE THE INCIDENT. THE CAR WAS 2005 JEEP CHEROKEE. OWNER HAS NOT CALLED DAIMLER CHRYSLER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131310July 15, 2005
ELECTRICAL SYSTEM:IGNITION
CONSUMER'S KNEE HITS THE IGNITION RESULTING IN THE ENGINE TURNING OFF IN THE 2005 JEEP GRAND CHEROKEE.*MR THE CONSUMER BELIEVES THE IGNITION WAS DESIGN TO LOW WHICH MAKES IT PRONE TO BEING HIT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128622July 13, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DT: CONSUMER STATED HIS VEHICLE WAS DESIGNED SO THAT THE DRIVER AND PASSENGER REAR SEATS HAVE HEAD RESTS THAT MAKE IT IMPOSSIBLE TO PROPERLY INSTALL A FORWARD FACING CAR SEAT IN THE REAR SEAT. THE HEAD RESTS STRIKE THE TOP OF THE CAR SEAT SO THAT THE CONSUMER CAN NOT PUT THE CAR SEAT FLUSH AGAINST THE BACK SEAT. THE ONLY PLACE THE CAR SEAT WILL PROPERLY FIT IS IN THE MIDDLE OF THE REAR SEAT. THE CONSUMER STATED THAT TWO CAR SEATS CAN'T BE IN THE BACK SEAT. CONSUMER CONTACTED THE MANUFACTURER AND THEY REFERRED HIM TO A DEALER THAT IS LICENSED TO INSTALL CAR SEATS. THE DEALER TOLD THE CONSUMER THAT THIS WAS A PROBLEM, THE DEALER HAD ALREADY INFORMED THE MANUFACTURER OF THE PROBLEM. MANUFACTURER SAYS THAT THEY HAVE FIXED PROBLEM FOR 2006 YEAR MODEL BY REPLACING THE HEADRESTS, BUT THEY CAN NOT DO ANYTHING TO RETROFIT 2005 YEAR MODELS. THE CONSUMER SAYS THAT THE ONLY SOLUTION IS TO BUY A MUCH SMALLER AND NOT AS SAFE CAR SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128610July 13, 2005
STRUCTURE:BODY:HOOD
CAR PURCHASED 6/20/05 WITH 0 MILES. CAR TAKEN TO REPAIR 7/11/05 WITH 450 MILES. SOME WHERE ON THE RESIDENTIAL STREETS A PEBBLE WENT INTO THE CAR AND DAMAGED THE AIR COMPRESSOR. FREON HAS BEEN LEAKING SINCE THE IMPACT. THE SERVICE DEPT CAN NOT PIN POINT JUST HOW LONG THE FREON HAS BEEN LEAKING BUT ALL I KNOW IS THAT I AM 6 MONTHS PREGNANT AND HAVE 2 OTHER LITTLE GIRLS THAT HAVE BEEN INHAILING THIS FREON. THE CAR DAMAGE IS NOT COVERED UNDER WARANTY SINCE THIS IS A ROAD HAZARD. HOWEVER, THE CAR IS DESIGNED TO DRIVE THROUGH MOUNTAINS AND ROCKY ROADS. THERE IS A DESIGNER FAULT SINCE THE NEW CARS DO NOT HAVE A PROTECTION GRID /NET TO PREVENT DEBRIS FROM DOING SUCH DAMAGE. THE OLDER MODELS DO HAVE THIS. WHEN I ASKED THE SERVICE DEPT OF PREVENTION DEVISE THEY ONLY STATED THAT THE CAR WAS DESIGNED THIS WAY AND THAT I AM NOT THE ONLY PERSON WITH THIS SIMULAR PROBLEM WITH THIS NEW JEEP LAREDO 2005.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10126986June 29, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
I HAVE A 2005 JEEP GRAND CHEROKEE. SEVERAL TIMES SINCE I BOUGHT IT IN MARCH THE ENGINE HAS SUDDENLY STOPPED WHILE I WAS DRIVING. WHEN I STOP THE CAR AND PUT IT IN NEUTRAL, THE ENGINE WILL IMMEDIATELY RESTART. THE DEALER HAS NOT BEEN ABLE TO FIND WHY THIS IS HAPPENING. THIS IS FAR MORE THAN A NUISANCE. SHOULD IT HAPPEN, FOR EXAMPLE, WHILE I'M PASSING ANOTHER CAR, IT COULD RESULT IN A CRASH. I HAVE TALKED TO JEEP ABOUT THIS AND THEY CLAIM THIS CONDITION IS IMPOSSIBLE. HOWEVER, THE DEALER TOLD ME THAT HIS REGIONAL MANAGER HAS EXPERIENCE THE SAME PROBLEM WITH HIS 2005 JEEP. HOWEVER I HAVE DISCOVERED THE SOURCE OF THE PROBLEM. THE KEY AND IGNITION SWITCH HAVE BEEN MOUNTED ON THE STEERING COLUMN. SHOULD THE DRIVER INADVERTENTLY BUMP THE KEY WITH HIS/HER LEG, YOU CAN STOP THE CAR. I HAVE CONFIRMED THIS CONDITION AND REPORTED IT TO THE DEALER. HE MENTIONED THAT THE REGIONAL MANAGER ALSO SUSPECTED THIS WAS THE CASE. I AM A NORMAL SIZED MALE, 165 POUNDS, 5' 11". IT SHOULD NOT BE POSSIBLE TO STOP THE CAR IN THE MANNER I AM DESCRIBING. IT HAS HAPPENED TO ME SEVERAL TIMES SINCE I TOOK DELIVERY OF THE VEHICLE. I BELIEVE THIS IS A CONDITION THAT IS DANGEROUS AND NEEDS TO BE PURSUED BY DAIMLER CHRYSLER ASAP. REGISTERED PROFESSIONAL ENGINEER,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126775June 27, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
BRAKE SYSTEM - VEHICLE KEEPS DISPLAYING WARINING MESSAGE "SERVICE ELECTRONIC BRAKING SYSTEM". DEALERSHIP HAS TRIED TO FIX THIS MESSAGE ON FOUR ATTEMPTS. PARTS HAVE BEEN REPLACED ALONG WTH UPDATES TO THE CALIBRATION BY CHRYSLER ALL TO NO SOLUTION. PROBLEM USUALLY RETURNS LESS THAN A DAY OR TWO AFTER RECEIVING VEHICLE FROM DEALERSHIP. DEALER NOTED ONE OTHER CUSTOMER IS HAVING THE SAME PROBLEM, CHRYSLER IS TRYING DIFFERENT METHODS ON EACH VEHICLE TOP CORRECT THE PROBLEM....IE. THEY ARE NOT SURE WHY IT IS HAPPENING AND ARE BASICALLY THROWING DARTS HOPING TO CURE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125613June 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION TORQURE CONVERTER FAILED CAUSING ADDITIONAL DAMAGE TO TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125457June 16, 2005
AIR BAGS
AIR BAG WARNING LIGHT GOES ON INTERMITTENTLY. JEEP TOLD ME IT HAS TO DO WITH THE SWITCH IN THE PASSENGER SEAT. JEEP SAID THAT AFTER SOMEONE SITS IN THE PASSENGER SEAT A FEW TIMES THAT SWITCH WILL WORK PROPERLY AND THE LIGHT WILL NOT GO ON ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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