Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10692975March 9, 2015
STEERING, ELECTRICAL SYSTEM
POWER STEERING LEAK. ....LEFT TURN SIGNAL FAILURE IT WORKS OCCASIONALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692298March 5, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION SEVERAL TIMES. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS) AND STATED THAT THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691262February 28, 2015
ELECTRICAL SYSTEM, ENGINE
I WAS TRAVELING ON A SIDE STREET IN HUNTINGTON, WV ABOUT 30 MPH WHEN ALL OF A SUDDEN THE MOTOR SHUTDOWN EVERYTHING SHUTDOWN AND I TRIED TO MOVE THE JEEP OUT OF THE LINE OF TRAFFIC. THIS IS VERY DIFFICULT SINCE THERE WAS NO POWER TO THE VEHICLE. I WAS HEADED TOWARD I-64 ON THE ON RAMP WHEN ALL OF A SUDDEN IT HAPPEN AGAIN. CAR WERE COMING TOWARD ME AND WITH MUCH DIFFICULTY I MANAGE TO GET IT PARTIALLY OUT OF THE ROAD. I FINALLY GOT IT STARTED BACK UP AND IT HAPPENED ON TWO OTHER OCCASIONS. I AM AFRAID TO DRIVE MY JEEP. I NEED HELP IN KNOWING WHAT TO DO. AUTOZONE PUT THE INSTRUMENT TO HELP DIAGNOSE THE PROBLEM AND CHECK INDICATED THE BATTERY IS GOOD. WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680688February 2, 2015
VISIBILITY/WIPER
I HAVE BEEN TOLD THAT BLEND DOORS IN THE HVAC SYSTEM ARE MADE WITH A THIN PLASTIC WHICH EASILY BREAKS. WHEN THIS HAPPENS IT DOES NOT ALLOW THE HEATED AIR TO TRAVEL TO THE DUCTS GOING TO THE DEFROSTERS AND OTHER AREAS.SINCE THIS HAPPENED TO MY CAR I HAVE RESEARCHED AND FOUND THAT THIS HAS BEEN A PROBLEM FOR MANY YEARS ON THE RUN OF THIS PARTICULAR VEHICLE. SOMETHING AS IMPORTANT AS THIS SHOULD LAST THE LIFE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679614January 28, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT FAILURE OF RIGHT STOP LIGHT AND TAILLIGHT EVEN AFTER BULB REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678542January 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT MONTHS LATER, THE AIR BAG WARNING LAMP REMAINED ILLUMINATED INDICATING A MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,036.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672953January 16, 2015
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT STOPS WORKING - ISSUE WITH DOORS INSIDE ENGINE - SPOKE WITH MECHANIC SAID VERY COMMON ON THESE VEHICLES AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672272January 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669302December 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG LIGHT ILLUMINATED AND THE FRONTAL AIR BAGS DEPLOYED ON BOTH THE DRIVER AND PASSENGER SIDES. THE CONTACT WAS INJURED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THEY WERE AWARE OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) PRIOR TO THE FAILURE, BUT DID NOT HAVE THE VEHICLE INSPECTED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10668078December 23, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
VEHICLE STOPS RUNNING WHILE DRIVING, POWER STEERING STOPS WORKING AS WELL AS THE POWER BRAKES. DANGEROUS ON HIGHWAY. HAD THE CRANK SENSOR REPLACED DUE TO THIS PROBLEM. THOUGHT THE PROBLEM WAS RESOLVED BUT THE SAME PROBLEM HAPPENED AGAIN ON 12/22/14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664526December 16, 2014
STEERING, SUSPENSION
WHILE DRIVING THERE IS A SHUTTER AT ALL SPEEDS. ON THIS DAY AFTER HITTING A SMALL BUMP THE WHEEL STARTED SHAKING AS SLOWING DOWN IT VIOLENTLY SHOOK WHERE YOU COULDN'T HOLD THE WHEEL. I HAD BLISTERS TRYING TO CONTROL IT. I WAS TOLD BRAKES BEARING ETC. REPLACED BRAKES CALIBER ROTORS TIRES WHEEL BEARING STILL DID IT REPLACED STEERING DAMPER AND THE VIOLENT SHAKE WAS GONE YET STILL HAD SHUTTER AT ALL SPEEDS. I'VE BEEN ALL OVER THE FRONT END AND HAD SEVERAL MECHANIC LOOK TO WE CANT FIND ANYTHING ABOUT THE SHUTTER. WHILE DRIVING 12/14/2014 MAKING A CURVE HIT A BUMP IN ROAD AND THE VIOLENT SHAKE STARTED AGAIN ALMOST PUT ME IN A 4 FOOT CALVERT. I BEEN REVIEWING THE SAME COMPLAINT ALL OVER THE INTERNET AFFECT ALL TYPES AND YEARS OF JEEP. WHAT IS THE TRUE PROBLEM SO I CAN FIX THIS BEFORE IT KILLS ME OR SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654345November 12, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT SHIFTED INTO THE PARK POSITION IN ORDER TO STOP THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654449November 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT RESET THE SENSOR AS A TEMPORARY REMEDY. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS).THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 02/10/15*LJ UPDATED 9/5/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639081September 25, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637807September 21, 2014
POWER TRAIN
JEEP WILL NOT STAY IN PARK SHIFTS GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629075August 28, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628717August 27, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626321August 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621964August 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621498August 11, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER FOR DIAGNOSTIC TESTING. THE ENGINE COOLING FAN RELAY SWITCH WAS REPLACED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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