Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10419585August 15, 2011
ELECTRICAL SYSTEM
I RECENTLY BOUGHT A 2000 JEEP GRAND CHEROKEE LAREDO AND HAVING DONE HOURS OF RESEARCH I AM HAVING THE SAME PROBLEM AS MANY OTHER JEEP OWNERS. MY ALARM IS FAULTY AND OFTEN DOES NOT START, I HAVE NOT BEEN ABLE TO USE VEHICLE IN OVER A WEEK. I HAVE TRIED EVERYTHING JEEP TOLD ME TO DO TO OVERRIDE ALARM, IT DOES NOT WORK. I ALSO HAVE A "QUACK" IN MY DOOR LOCKS. I SUSPECT I WILL NEED A NEW ACTUATOR. I DON'T UNDERSTAND HOW THEIR IS NOT A RECALL ON ANY OF THESE THINGS, I HAVE READ LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE ANTI-THEFT SYSTEMS IN THESE CARS AND IT COSTS ALOT OF TIME, MONEY AND FRUSTRATION TO FIX. I WILL NEVER BUY ANOTHER JEEP NOR WILL I EVER RECOMMEND A JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418711August 6, 2011
UNKNOWN OR OTHER
ELECTRICAL SYSTEM FAILURE, SOME TIMES TAIL LIGHTS, SOME TIMES BRAKE LIGHTS , SOMETIMES ALL REAR LIGHTS GO AND STAY OUT. HOOD AND TAIL GATE DO NOT STAY UP, RADIO AND SEAT POSITION DO NOT ALWAYS WORK. NOW REAR BLINKERS DO NOT WORK. CAN NOT DRIVE AT NIGHT DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417095August 4, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WOULD STALL AT DIFFERENT SPEEDS INTERMITTENTLY. AFTER THE VEHICLE STALLED IT MAY OR MAY NOT RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416721August 2, 2011
AIR BAGS:FRONTAL
AIRBAG EXHIBITS INTERMITTENT BEHAVIOR. KNOWN CLOCKSPRING DEFECT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415323July 27, 2011
SEATS
DRIVER SEAT BROKEN RAIL. SEAT STARTED SQEAKING THEN FELL APART COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408922June 26, 2011
SEATS
OWN A 2000 JEEP GRAND CHEROKEE LAREDO AND FRONT DRIVERS SEAT CARRIAGE HAS BROKEN DUE TO A POOR DESIGN. STARTED SQUEAKING AND POORLY BUILT METAL FRAME WILL CRACK AND COME LOOSE FROM FOUNDATION LEAVING YOU LOOKING AT THE OVERHEAD WHILE TAKING OFF FROM A GREEN LIGHT. VERY DANGEROUS! DOES SOMEONE NEED TO DIE BEFORE JEEP NOTICES THIS IS A FACTORY PROBLEM AND ISSUE A RECALL FOR THIS POTENTIALLY LIFE AND DEATH ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408937June 26, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, SEATS
2000 JEEP GRAND CHEROKEE, BLEND DOORS, AND DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408815June 24, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN TO OVERHEAT AND SHAKE. THE VEHICLE WAS STOPPED AND TOWED TO AN AUTHORIZED DEALER. THE CONTATC WAS INFORMED THAT THE ELECTRIC COOLING FAN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407589June 20, 2011
SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WOULD CONTINUOUSLY FAIL AND WOULD MOVE INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE BRACKETS FOR THE SEAT WERE REPLACED FOUR TIMES BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FAILURE CONTINUOUSLY RECURRED DUE TO THE WEAKNESS OF THE METAL. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406691June 13, 2011
SEATS
DRIVER'S SEAT MOUNTING BRACKET BROKE ON FRONT LEFT SIDE CAUSING SEAT TO WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398251April 29, 2011
FUEL SYSTEM, GASOLINE
I HAVE BEEN GETTING THE RUN AROUND FORM CUSTOMER SERVICE AT CHRYSLER. I HAVE A JEEP GRAND CHEROKEE,AND WAS PLANNING ON BUYING ANOTHER. BUT>>> COMMENTS: --------- MY 2000 JEEP GRAND CHEROKEE WITH A 4L ENGINE STALLS WHEN TURNING LEFT IF THE FUEL LEVEL IN THE TANK IS BELOW 1/4. THE VIN NUMBER IS; [XXX] THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT IF I AM NOT ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. LAST WEEK I HAD THE LOCAL DEALER CHECK THE VEHICLE. THEY SAID IF IT WERE THE SENSING UNIT IN THE GAS TANK, IT WOULD BE COVERED UNDER A RECALL. THEY SAID IT WAS THE FUEL PUMP ITSELF, NOT THE SENSOR, AND THEREFORE, I WOULD HAVE TO PAY AROUND $1000.00 TO HAVE THE FUEL PUMP REPLACED. THERE IS NOTHING WRONG WITH THE PUMP, THERE IS SOMETHING WRONG WITH THE PICKUP DEVICE WHENTHE TANK LEVEL DROPS BELOW 1/4, AND THIS HAPPENS OVER A PERIOD OF TIME. I HAVE CHECKED SEVERAL WEB SITES AND FOUND QUITE A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME SITUATION. I CALLED CHRYSLER TODAY AT 1-800-992-1997 AND WAS TOLD I WOULD HAVE TO SPEAK WITH CUSTOMER SERVICE AT 1-800-853-1403. WHEN I CALLED THIS NUMBER I SPOKE TO A REPRESENTATIVE AND I EXPLAINED WHAT THE PROBLEM WAS AND I WAS TOLD THE VEHICLE WAS TOO OLD FOR THEM TO DO ANYTHING ABOUT IT. I ASKED TO SPEAK TO HIS SUPERIOR, AND WAS DENIED A NAME. WHEN I ASKED FOR A NAME, SHE ASKED "IS ANYTHING ELSE I CAN HELP YOU WITH AND TOLD ME THANKS FOR CALLING. THIS IS NOT AN ANOMALY WITH MY 2000 JEEP GRAND CHEROKEE, ACCORDING TO THE SITES I VISITED, THIS OCCURS FROM 95 AND ON INTO THE 2000 (S) JEEP. THE JEEP DIED ON MY ON A BUSY HIGHWAY AT 1/4 TANK AND I COULD NOT GET OUT OF THE WAS OF TRAFFIC IN SPEEDS OF 70+MPH. I THOUGHT I WAS GOING TO DIE GETTING MY VEHICLE TO THE SHOULDER OF THE ROAD. THIS DEFECT CAN CAUSE DEATH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397958April 26, 2011
SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FRONT DRIVER SEAT BRACKET FRACTURED. THE CONTACT REFERENCED NUMEROUS COMPLAINTS FOUND ONLINE REGARDING THE DRIVER SIDE SEAT BRACKET FOR HIS YEAR, MAKE AND MODEL. THE MANUFACTURER WAS NOT CONTACTED NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394011April 2, 2011
EXTERIOR LIGHTING
REAR TAILLIGHTS STOP WORKING, CONTACTS DETERIORATE AND BURN. THIS IS A SERIOUS PROBLEM BECAUSE TAILLIGHTS WILL GO OUT WITHOUT WARNING TO DRIVER AND CAN CAUSE AN ACCIDENT OR THE DRIVER TO BE TICKETED BY LAW ENFORCEMENT FOR FAULTY EQUIPMENT RELEASED BY JEEP. TAILLIGHTS HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392974March 26, 2011
SEATS
FRONT DRIVER SEAT BRACKET (LEFT SIDE) HAS BROKEN, AND THE BACK OF THE SEAT, RIGHT SIDE IS BROKEN WHICH MAKES THE SEAT LEAN TO THE RIGHT. TRIED TO WELD AND NOW THE FRONT PART OF THE BRACKET HAS COMPLETELY BROKEN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392201March 19, 2011
SEATS
FRONT DRIVER'S SIDE SEAT FRAME HAS CRACKED AND IS NOW COMPLETELY SEPARATED FROM THE FLOORBOARD. I HAVE HAD IT REPAIRED ONCE ALREADY BY WELDING THE SEAT BACK TOGETHER. CLEARLY, WITH THE NUMBER OF COMPLAINTS ABOUT THIS EXACT PROBLEM ON THE INTERNET, THERE IS IN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384597February 26, 2011
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383404February 20, 2011
SEATS
I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND MY SEAT STARTED TO WOBBLE. I STOPPED THE VEHICLE AND LOOKED AT THE SEAT. THE SEAT BRACKET HAD BROKEN. THERE WAS NO KNOWN STRAIN ON THE SEAT AND NO ACCIDENT. I'M STILL AT WORK SO I HAVEN'T BEEN ABLE TO TRY AND FIND REPLACEMENT PARTS YET. A FEW MONTHS AGO A COWORKER WITH THE SAME VEHICLE HAD HIS SEAT BREAK COMPLETELY AND HE ENDED UP LAYING DOWN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381078February 8, 2011
SEATS
2000 JEEP GRAND CHEROKEE .. DRIVER AND PASSENGER SEATS BROKE FROM BOTTOM BRACKETS ... VERY DANGEROUS. MY DRIVER AND PASSENGER SEATS ARE UNATTACHED TO THE FLOOR AND ARE LOOSE ...THERE ARE ALOT OF COMPLAINTS ON THIS MODELS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380085February 3, 2011
SEATS
DRIVER SEAT FRAME BROKEN. REGULAR DRIVING JUST SNAPPED TEMPORARY FIX WITH A C CLAMP. NOT SAFE, WHAT GOOD IS HAVING A SEAT BELT ON IF YOUR SEAT IS NOT SECURE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380670February 2, 2011
SEATS
DRIVERS SEAT FRAME AND SEAT BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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