Jeep Grand Cherokee Complaints (1994)

588 consumer complaints on file.

#754324November 9, 2001
ELECTRICAL SYSTEM:IGNITION, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CAR STOPS WHILE FOOT IS ON GAS, THEN LURCHES FORWARD; CAR ROLLS BACKWARD WHEN IN PARK OR DRIVE; CAR DIES IN TRAFFIC WHILE IDLING; STEERING KNUCKLE BOLTS STRIPPED, HAD TO BE REPLACED, HAD TO REPLACE TIRES TWICE, HAD TO REPLACE BRAKES REPEATEDLY, WORN TO ROTORS, CONTINUAL PROBLEMS WITH TRANSMISSION, INTERMITTENT, HARD TO RECREATE AT MECHANIC, BUT OCCUR IN TRAFFIC, CREATING SAFETY HAZARD. BPRAVE HA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754327November 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD NOT START IN PARK, HAD TO ROCK CAR BACK AND FORTH TO GET TRANSMISSION INTO NEUTRAL TO START. THE SECOND TIME THE TRANSMISSION WAS PUT INTO PARK, THE CAR WAS FREE TO ROLL WITH NO RESISTANCE FROM THE TRANSMISSION. THIS PATTERN WAS REPEATABLE. SOMETIMES IT WOULD "PARK" AND OTHER TIMES IT WOULD ROLL AS IF IT WAS IN NEUTRAL. COST OF REPAIR WAS $620 FOR REPLACEMENT OF THE PARKING PAWL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898658November 1, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 20MPH SAW SMOKE COMING FROM UNDER DASHBOARD. DEALER DETERMINED THAT WIRING HARNESS SHORTED OUT, CAUGHT ON FIRE AND MELTED WIRES.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#753971November 1, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HAD COMPLETELY FAILED. I WAS UNABLE TO OPEN AND CLOSE THE DOOR SAFELY. THIS OCCURRED OVER TIME AND WITH TYPICAL USE, DRIVING ROUGHLY 1000-12000/YEAR. IT OCCURRED AT ROUGHLY 92000. I HAVE HAD THE CAR IT'S WHOLE LIFETIME AND THERE HAS BEEN NOTHING TO EXACERBATE THIS PROBLEM, OTHER THAN OPENING AND CLOSING THE DOOR. THE PASSENGER SIDE DOOR, AS IT WASN'T USED AS MUCH, WAS SLOWLY GETTING TO THE SAME STATE BUT WAS STILL FUNCTIONAL. REPAIR COST $600 TO REWELD THE DOOR HINGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752864October 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PULLED UP INTO MY DRIVEWAY AND PUT MY CAR INTO PARK. I PROCEEDED TO GET OUT OF MY CAR TO RUN INTO THE HOUSE FOR A MINUTE. I LEFT THE THE CAR IDLING, IN PARK. HOWEVER, AFTER I WAS OUT OF THE CAR, IT BEGAN ROLLING BACKWARDS, DOWN MY DRIVEWAY. I TRIED TO GET BACK IN TO REACH THE BRAKE BUT THE CAR DOOR BEGAN DRAGGING ME DOWN THE DRIVEWAY WITH IT. I COULDN'T STOP THE CAR FROM ROLLING AND IT ROLLED BACK INTO MY NEIGHBOR'S MAILBOX AND BROKE IT OFF. IT DENTED MY CAR BADLY AND THE INCIDENT TORE OFF MY TOE NAIL AND INJURED MY FOOT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9004025September 26, 2001
VEHICLE SPEED CONTROL
THE CAR WAS SHIFTED INTO PARK POSITION WITH ENGINE RUNNING. SUDDENLY WITHOUT WARNING CAR ACCELRATED FOWARD AND CRASHED INTO A BUILDING.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562865August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WITH GEAR SELECTOR IN PARK AND VEHICLE IDLING, THE GEAR SUDDENLY SHIFTED INTO REVERSE PROPELLING CONSUMER ACROSS A PARKING LOT AND THEN CRASHING INTO A TREE, THE FORCE WAS SO GREAT THAT IT WEDGED THE LEFT REAR WHEEL UP UNDER THE PASSENGER COMPARTMENT BETWEEN THE FRONT AND REAR SEATS, DECIMATED THE REAR TRUNK DOOR, BENT THE CHASSIS, BUCKLED THE ROOF, AND BROKE ALL THE GLASS FROM THE REAR PASSENGER SEAT BACK, DUE TO THE INJURIES CONSUMER SUSTAINED, HE HAD TO RESIGN FROM HIS EMPLOYMENT AND HAS HAD TO GIVE UP CERTAIN HOBBIES. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#895528August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE SITTING IN PARK ON A SLOPE VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED BACK ABOUT 10 FEET. CONTACTED CHRYSLER, AND CHRYSLER RECOMMENDED CONSUMER TO CALL NHTSA TO FILE COMPLAINT, AND CHECK ON RECALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751271August 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
JEEP WAS IN MY DRIVEWAY. MY WIFE WAS PUTTING THE CAR INTO REVERSE WHEN IT, ON ITS OWN, LUNGED BACKWARDS AT MAXIMUM ACCELERATION, KNICKED MY SON WHO JUMPED OUT OF THE WAY, KNICKED ANOTHER CAR IN MY DRIVEWAY, AND SMASHED ACCELERATING BACKWARDS INTO A TREE, TOTALING THE CAR IN THE PROCESS. I KNOW YOU ARE INVESTIGATING 1995-1999 GRAND CHEROKEES FOR THIS DEFECT, BUT YOU NEED TO INCLUDE 1994 MODEL YEAR AS WELL. THERE ARE AT LEAST 23 SIMILAR INCIDENTS FOR 94 JEEPS ON YOUR WEBSITE. I HAVE PRINTED THEM ALL OUT. WE HAD THE CAR INSPECTED BY CHRYSLER AT THE TIME AND THEY CLAIMED DRIVER ERROR. WHAT A TOTAL COVER-UP, AND WE THOUGHT IT WAS OUR FAULT!!*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#562595August 22, 2001
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS IN REVERSE, IT SUDDENLY ACCELERATED CAUSING CONSUMER TO HAVE NO CONTROL OF VEHICLE, THIS WAS THE SECOND TIME VEHICLE ACCCELERATED OUT OF CONTROL AND IT WAS DEEMED A TOTAL LOSS. (U.S. HOUSE OF REPRESENTATIVE ON BEHALF OF CONSUMER).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894898August 22, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IN PARK AND BABY WAS IN BACK SEAT, CONSUMER'S WIFE STARTED GOING TOWARDS HOUSE WHEN VEHICLE STARTED ROLLING BACKWARDS. MOTHER AND GRAND MOTHER SUSTAINED CUTS AND BRUISES WHILE ATTEMPTING TO STOP VEHICLE. THEY WERE ABLE TO PULL EMERGENCY BRAKE AND SHOVE GEAR INTO PARK. *NOTE: CONSUMER'S WIFE STATED THAT VEHICLE JUMPED FROM PARK INTO DRIVE TWICE DURING NORMAL OPERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#894375August 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKING VEHICLE WENT INTO REVERSE, AND CONSUMER OPENED DOOR BEFORE REALIZING WHAT HAPPENED, CONSUMER WAS HURT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750271August 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I PARKED CAR ON A HILL, PUT IN PARK AND LEFT ENGINE RUNNING. I GOT OUT OF CAR WALKED OVER TO A TRASH CAN TO PUT TRASH IN. WALKED TO GET BACK IN CAR, CAR STARTS TO TAKE OFF BACKWARDS KNOCKS ME DOWN AND ROLLS DOWN HILL INTO BUSY TRAFFIC, MAKES A U TURN BACKWARDS. CUTS BACK INTO PARKING LOT NEXT DOOR BUT DEMOLISHES DOCTOR'S SIGNS AND HITS TREE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750201August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE DATE IS AN ESTIMATE. IN HAPPENED IN NOVEMBERISH; I HAD THE CAR SERVICED ASAP BECAUSE IT TOTALLY FREAKED ME OUT... I QUESTIONED MY DRIVING SKILLS BECAUSE HOW COULD THIS HAPPEN OTHERWISE. I HIT A 1999 LINCOLN NAVIGATOR: BACKED RIGHT INTO IT. THE LADY WAS SOO MAD (IT HAPPENED AT A SCHOOL DROP-OFF) SO OF COURSE IT COULD HAVE BEEN A KID. WHEN THE VEHICLE WAS CHECKED OF COURSE NOTHING WAS WRONG... LEAVING MY HUSBAND AND I THINKING WE SHOULD GET A NEW CAR. WHICH WE DID; SO I DONT HAVE THE VIN # SUPER HANDY; IT WAS SOLD APPR 1-15-00 TO MY UNCLE THAT I DONT SEE VERY OFTER. BUT YES I COULD PROBABLY HUNT THE # DOWN SOMEWHERE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562445August 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PRIOR TO RECALL NOTIFICATION(747) CONSUMER WAS INFORMED THAT THE ROTORS WERE IN NEED OF REPLACEMENT, CONSUMER TOOK VEHICLE BACK TO DEALER DEALER TO HAVE ROTORS REPLACED UNDER RECALL AND IS NOW SEEKING REIMBURSEMENT FOR THE PREVIOUS ROTORS THAT WERE INSTALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893789August 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED IT SLIPPED OUT OF PARK AND ROLLED BACK INTO ANOTHER VEHICLE. VEHICLE WAS NOT TURNED ON EVEN KEYS WERE NOT IN IGNITION.*AK CONSUMER STATES VEHICLE HAS HAD TRANSMISSION PROBLEMS SINCE PURCHASE, AND CHRYSLER HAS ALWAYS SAID NOTHING WAS WRONG WITH VEHICLE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893435August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS IDLING IN PARK IT TOOK OFF IN REVERSE WITH CHILDREN ABOARD, AND RAN INTO THE STREET AND INTO A DITCH. CHRYSLER HAS VEHICLE CURRENTLY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893438August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE HAS SLIPPED OUT OF PARK INTO REVERSE 4 TIMES. CURRENTLY, WHILE DRIVING TRANSMISSION STARTED TO SMOKE. TRANSMISSION IS NO LONGER FUNCTIONING AND HAS TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893491August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S SON PUT VEHICLE IN PARK WHILE IDLING AND STEPPED OUT, AND VEHICLE LUNGED BACKWARDS, PINNING CONSUMER AND CAUSING DAMAGE TO DRIVER'S SIDE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#749807August 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WE WERE SITTING WITH THE VEHICLE IN PARK AT MCDONALDS DRIVE THROUGH, THE VEHICLE THEN STARTED MOVING IN REVERSE. THEN TWO DAYS LATER WE WERE SITTING AT THE BANK DRIVE THROUGH IN PARK, WHEN IT STARTED MOVING IN REVERSE AGAIN. BOTH TIMES I WAS ABLE TO STOP THE JEEP FROM ROLLING INTO THE CAR BEHIND US BY USING THE BRAKE. THEN LAST NIGHT I SAW ON THE NEWS THAT THIS IS AND ONGOING PROBLEM WITH THE GRAND CHEROKEE. I JUST THOUGHT IT WAS SOMETHING OUT OF ADJUSTMENT SINCE WE BOUGHT IT USED. BUT NOW IT MADE MADE SENSE. PLEASE RECALL THIS SO NO ONE ELSE GETS HURT OR KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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