Jeep Gladiator Complaints (2023)

57 consumer complaints on file.

#11769322October 6, 2026
UNKNOWN OR OTHER
The interior driver's side door latch lever is experiencing extreme delamination. The "liquid chrome" silver coating has cracked and peeled away from the plastic lever. This has created a razor-sharp edge that poses an immediate safety hazard, acting like an open razor blade when trying to unlock and exit the vehicle. My wife cannot open her door without actively risking laceration to her fingers a second time. I have attached pictures. This vehicle currently has only 34,862 miles on the odometer—well under the 36,000-mile factory threshold. While I understand the 3-year calendar threshold technically lapsed on September 15, we are only 3 weeks past that date. This is an obvious material failure and a well-documented factory defect across the Gladiator/Wrangler platform, not normal wear and tear. Since the vehicle is safely under the mileage limit, missed the calendar date window by only three weeks, and the defect presents an active risk of injury, I request a Goodwill Warranty Exception to cover 100% of the replacement parts and labor at our local dealership in Mt. Orab Chrysler, Dodge, Jeep and Ram 110 Gabbard Way, Mt. Orab Ohio, OH 45154 Please review this case immediately, log it as an active cabin safety concern, and provide a corporate case number and a resolution to ensure this vehicle is safe for my wife to drive. Just to mention a few other things, you can pull the report for the VIN number for this vehicle. When we first got it, it had a fuel tank issue; next, it required replacing all the clutch plates. Now, the concern is that my wife was physically hurt. This is a well-documented manufacturing failure across the 2018–2026 Jeep Wrangler (JL) and Gladiator (JT) platform. The components regularly delaminate under normal use conditions. Despite this being a known widespread defect, no active safety recall has been issued by the manufacturer to correct the physical hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763568September 11, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I believe it is the blend door actuator, the heat when on defrost automatically switched between hot to ice cold which fogs up windows and causes other issues. Brought the vehicle in for for the current recall along with service on this, and this was not looked at. When the temp changes the A/C is turned off and temp is turned up to clear the window. It starts blowing ice cold air that fogs up the window almost instantly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746289June 24, 2026
POWER TRAIN
The vehicle does not have linerar acceperation. At times from a start, cold or warn engine, the vehicle will abruptly accelerate harder than the gas pedal was pressed. at light throttle, the vehicle will surge, shutter or chug. Erattic acceperation. after the engine replacement for a connecting rod bearing failure, the engine was running rough, poor mileage and stalled on a wet and cold morning (32degrees, raining). The stall happened on the deaccel lane of the interstate 25 (65 mph). THe dealership replaced one injector and said the problem was fixed. But it is not. Vehicle has not stalled, but we have not had the cold/wet weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746287June 24, 2026
FUEL/PROPULSION SYSTEM
while completly filling the vehicle with gasoline, fuel sprays out of teh filler neck onto the vehicle and ground. This has happened many times, at reputible gas stations (Costco, Sams, walmart, Loaf and Jug). Dealership replaced original filler tube. But problem still exists. Shared video with dealership and they indicated they had no problems Castle Rock Jeep, Castle rock, COlorado
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746285June 24, 2026
SERVICE BRAKES
Parking brake would not hold vehicle on hill. When the handle was released, a metalic clinking noise was heard. Castle rock jeep dealership said all was fine. Upon my inspection, I found the parking brake cable connection under teh center console was no longer connected. The cable was reconnected, and the cable was tightened to specifications indicated my Jeep. THe vehicle had 6200 miles on it. p.s. THis was after the warranty replacement of the engine. THe dealership indicated they tested several other jeeps and they all acted as mine. No concern for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746281June 24, 2026
ENGINE
5800 miles, the engine failed due to a connecting rod failure. Chrysler replaced the engine at no cost. Oil changes were done at the year mark as the mileage limit was not reached. Dealership indicates they replace several 3.6 engines a month for warranty failures Castle Rock Jeep, Castle rock Colorado.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746139June 24, 2026
STEERING
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744215June 15, 2026
ELECTRICAL SYSTEM, STEERING
The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742964June 9, 2026
POWER TRAIN, SUSPENSION
Vehicle has been in the shop at 17,000 miles and had a complete transfer case, front and rear output shafts and rear Danna 44 (Max Tow) replaced in November of 2025. In June of 2025 vehicle has been in another shop for the same issues that occurred before these driveline repairs for three weeks now. Shop can not diagnose issues after three weeks. A star report has been made and Jeep is sending a technician to diagnose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735257May 2, 2026
STEERING, SUSPENSION, WHEELS
Jeep Death Wobble. Going 60, hit a bump and then the entire front end of Jeep started jumping back and forth so badly, I thought the Jeep was coming completely apart and I was going to crash. Applying the brakes didn't help, the steering seemed out of control, I was terrified and felt like I was going to lose going to lose control of the vehicle or crash into an oncoming vehicle! Thank God I didn't! I just had to wait till the vehicle slowed down and it eventually it stopped. This is now the 3rd time it happened in the passed week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725875March 20, 2026
UNKNOWN OR OTHER
Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718954February 18, 2026
STEERING, SUSPENSION
My 2023 Gladiator currently has 36,000 miles and is experiencing severe front-end vibration commonly referred to as “death wobble.” The issue occurs at approximately 60 mph when hitting a bump on the highway, causing the steering wheel and front end to shake violently. I have scheduled an appointment with an authorized Jeep dealer for inspection. This condition has nearly caused an accident, as I was traveling on a busy highway and had to slow down abruptly and pull over to regain control. There are no warning lights, messages, or other noticeable symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718041February 14, 2026
ELECTRICAL SYSTEM
The battery keeps draining. It’s done it twice in 1 year, 2 different batteries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710724January 13, 2026
FUEL/PROPULSION SYSTEM
Cut off on me while driving. Loss power in middle of street almost cause me to hit another vehicle. Took it to repair under warranty they took almost 2 months to repair. Did some research and apparently this is a common issue on these trucks ans it is still not a recall about it. Dealership replaced same fuel injection pump it had. So basically it will happen again sometime soon. My vehicle only has 17k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709930January 9, 2026
FIRERELATED
The contact owned a 2023 Jeep Gladiator. The contact stated that while the vehicle was parked on a private road, but turned on, a fuel odor was detected inside the cabin. No warning light was illuminated. A few minutes later, the engine compartment on the passenger side caught fire. The contact's husband and their pets were able to safely exit the vehicle without injury. The vehicle burned to the ground. The fire department arrived and extinguished the fire. A fire department report was filed. The insurance company was notified of the failure, but had not yet declared the vehicle totaled. The contact related the failure to NHTSA Action Number: PE24024 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11703157December 5, 2025
VEHICLE SPEED CONTROL
media screen goes black wile driving and cluster has red lines comes on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694719October 21, 2025
AIR BAGS, SUSPENSION
I purchased this vehicle April 2025 from Hollywood Motors LLC in Columbus OH. I noticed recently the vehicle had some frame damage after getting alignment, Also the airbag warning lights were coming on. Took the vehicle to a very reputable frame shop and they thoroughly investigated and found there that the drivers side frame rail i pushed back significantly. Also recently noticed the steering wheel adjustment is does not work. I purchased AS IS but I got confirmation in writing from dealer that he guarantees there is no frame damage and the vehicle is safe. This is false information and I would like to return the vehicle or dealer pays for it to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693420October 14, 2025
FUEL/PROPULSION SYSTEM
Gas overflows when filling at gas station It has happened over 5 times. Nozzle is on the lowest setting Have been to the dealership twice to have it inspected I have video of it happening twice. The tank is usually 1/4 tank when filling. Safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688040September 18, 2025
UNKNOWN OR OTHER
My vehicle was off and parked in my driveway, my dogs were alerting to something outside and I looked out to see the front end of my vehicle in flames, by the time the fire department got here, there was nothing left but a shell.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11687986September 17, 2025
ENGINE
The contact owns a 2023 Jeep Gladiator. The contact stated that there were several electrical issues while driving the vehicle at various speeds; there were surges in the RPM accompanied by the vehicle wobbling abnormally. The contact stated that the instrument panel was completely blank. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the PCA harness was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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