Jeep Gladiator Complaints (2023)

55 consumer complaints on file.

#11673540July 14, 2025
ENGINE, POWER TRAIN
The vehicle was being driven on a 4 mile stretch of interstate 26 averaging between 65 and 70 MPH. On the steepest section of the grade the vehicle downshifted into 7th gear and began to lose power. It showed a check engine light and other codes which are attached. I was able to safely pull over to the shoulder but the vehicle lacked power and pulling over and maneuvering on a steep grade was precarious. I received an alert from the Jeep mobile app on my phone shortly after instructing me to take my car to schedule an appointment now. I was able to use a scanner application JScan to clear the code and was able to return home without further incident. I investigated the code that was provided by JScan “P00AF” and discovered that numerous owners had experienced the same situation across all lines of vehicles that use the Gen 3 Ecodiesel. I counted 37 separate reports while using Google in 15 minutes of searching. This is a serious safety issue as I was traveling at interstate speeds uphill and went from 65-70 mph down to a slow rate of travel in a matter of seconds and to my knowledge no brake lights illuminated as cars were changing lanes behind me rapidly due to my sudden decrease in speed. It appears likely to be a programming or electrical malfunction with the turbo wastegate actuator and corresponding sensors that is not indicative of an actual turbo or wastegate actuator failure. If the computer algorithm is using barometric pressure for pairing boost set point and actual boost based on residual data that is not updated in real time, when ascending steep grades and gaining hundreds of feet in elevation over a short duration, air pressure values could potentially be skewed resulting in a mismatch in actual versus expected turbo boost output. My vehicle had only been running for 12-14 minutes as I live at the base of a large mountain and left home and began my ascent within 10 minutes. Therefore my oil and engine temperature were not elevated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670503July 1, 2025
AIR BAGS, UNKNOWN OR OTHER
On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664283June 2, 2025
ELECTRICAL SYSTEM, ENGINE
This version of the jeep has two batteries, a main and auxiliary. The auxiliary battery is used to power the cpus and such. Tens of thousands of Jeep owners have to disable this aux battery. This is due to both batteries not being charged and charged in a way that destroys both batteries. The cause of this is an engineering fault. Two batteries in parallel as in this case MUST be that same voltage and chemistry. Jeep has engineered the process to allow the aux battery to run down independent of the main. This unbalanced electrical situation destroys both batteries. Jeep will do nothing about it, the mechanics are in denial about it and can only return the vehicle back to it's defective state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654433April 14, 2025
SUSPENSION, STEERING
The contact owns a 2023 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the front of the vehicle started wobbling abnormally. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The vehicle was taken to a local independent mechanic for a second opinion, and the contact was informed that the steering stabilizer needed to be repaired. The vehicle was repaired with an aftermarket part; however, the failure reoccurred. There was an appointment scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653226April 7, 2025
ELECTRICAL SYSTEM, STEERING
Check engine light illuminated...Service Shifter displayed, auto start/stop illuminated followed by loss of power steering ans vehicle would not shift automacially into to passing gear/ lower gears. Stopped shut off truck cleared code ..resumed Driving. This happened 4 times in last 3 weeks. Made appt at local dealer to correct issue. We ll see how it goes. This is a known issue with Jeep and tgey have faile to address issue. Very dangerous, not buying snother Jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646951March 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640891February 5, 2025
UNKNOWN OR OTHER
This is in regards to the current NHTSA investigation PE24024. I work at an automotive repair shop in Fort McMurray, Alberta, Canada. We have a customer with a number of Jeep Gladiators that they use for their business (surveying on a local mine site). We have had six of them come in and we have noted that it seems like the relays in the under hood fuse panel appear to have been hot/overheating. See attached pictures. I have no idea if this is related, of course, but I did want to submit the pictures for your review. We have been unable to determine why the relays are doing this. Note that I am not the owner of the VIN provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633047December 30, 2024
ELECTRICAL SYSTEM
Merging on to the Interstate when noticed all the gauges were not working. No speedometer, tach, information center completely black. Checked all fuses and nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631985December 21, 2024
FUEL/PROPULSION SYSTEM
My check engine light came on and I was told it set a code for a flash update . Dealership did the update and told me if the light came back on it was the fuel pump . Light came back on and I took it back immediately to dealership . They said perfectly safe to drive , it’s the fuel pump . My jeep truck only has 22,000 miles on it . Three days later I was driving home and the vehicle engine light was turned off by the dealership a second time and the fuel pump went out while I was driving with no light warning or nothing and my truck came to a sudden stop in the midst of me driving . Traffic was behind me and beside me . I was nearly missed . Jeep evidently has known of this same massively reported issues with previous models from 2020-2022 models. This is a huge issue driving and the vehicle just came to a sudden stop Locked down the shifter . Could not move the shifter without assistance to even put the truck in neutral to move it out out of the middle of traffic. Luckily the towing company knew how take the key and strap it into neural to move it . I pray Jeep Manufacturers are held accountable for not having this already become a safety recall . I seen many reports of this exact issue for their models since 2020 on Jeep Group Facebook community complaints for the Jeep Gladiator trucks after I experienced this possible death threat . Woe to the consumer whose lives could be at stake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627950November 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle was taken to the dealer, but the vehicle was not yet diagnosed; however, the contact was informed that there was an electrical failure observed in several electrical components, that was possibly caused by excessive moisture. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626396November 20, 2024
STEERING, SUSPENSION
On November 3rd, while driving on the interstate, we drove over some uneven pavement. The steering wheel and vehicle started shaking. After slowing down, the shaking disappeared. It then reappeared again after another rough patch of highway. This is the 3rd time it's happened while we've owned the vehicle. Dealer always downplays our concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622841October 30, 2024
SUSPENSION
At 8100 miles whenever driving on interstate and hit an uneven patch of road, such as a bridge entry, exit, the wheels start vibrating heavily and requires decreasing speed to get under control. This vibration gets out of hand and creates an out of control feeling that requires sudden deceleration and this gets dangerous with traffic behind traveling at interstate speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622691October 30, 2024
SUSPENSION
The contact rented a 2023 Jeep Gladiator from Budget Rental Car Company located at 28 Ibm Rd, Poughkeepsie, NY 12601. The contact stated while driving 65 MPH and driving over a pothole in the roadway, the front end of the vehicle and the steering wheel started shuddering violently. The contact stated that upon releasing the accelerator pedal and decelerating to 55 MPH, the vehicle operated as needed. The contact stated that the failure recurred while driving at various speeds. The contact notified the rental car company of the failure and requested a replacement vehicle due to significant safety concerns; however, the request was denied. The rental car company informed the contact that the vehicle would be towed from the contact's residence to their location. Budget Rental also informed the contact that he would be charged for the towing expenses in the event no failures were found. The dealer and the manufacturer were not notified of the failure. The vehicle remained parked at the residence. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613951September 11, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Gladiator. The contact stated that after parking the vehicle and turning the engine off, approximately two hours later the contact discovered smoke and flames coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the fire, the garage was destroyed and the exterior of the home was partially damaged. A fire report was taken at the scene and the vehicle was later towed away. The fire department and insurance investigator concluded that the fire had originated in the engine compartment of the vehicle. The exact cause of the fire was not determined. The manufacturer was notified of the fire. The local dealer was not contacted. The failure mileage was 1000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11610518August 23, 2024
UNKNOWN OR OTHER
The gladiator doors do not seal right. When I take this brand new truck through the car wash, every time I get water spraying through the bottom of the door onto my leg. It is not safe to have water spray getting into a vehicle. I am scared for what happens when I drive it in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610516August 23, 2024
SUSPENSION, STEERING
Several times while driving on the interstate highway, my gladiator starts shaking violently! It is just at normal highway speeds. It is not like going too fast or anything. It seems like if it hits some rough spot in the road that it begins shaking and won't stop. If I change lanes, it keeps going with the shaking. Not until I slow way down will it stop shaking. This vehicle has less than 5000 miles on it. It is scary and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608632August 15, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I was turning a corner and as soon as I made the turn, the truck completely stalled. Lights were on and the screen was prompting me to step on the brake and press start even though the gear was on Drive. The gear wouldn't shift to neutral to at least remove the car from the busy street. The dash lights were flashing and as I tried to restart the car, it just made a grinding sound. Almost got hit by two other vehicles. No other symptoms observed other than when on a freeway a few months ago, the vehicle was having difficulty switching to a higher gear in a stop and go traffic. It was stuck at 30mph even when gas pedal was engaged and everyone behind and around were picking up higher speed than 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603396July 19, 2024
ELECTRICAL SYSTEM, ENGINE
This Jeep gladiator has not started on several occasions. And is now stuck in our driveway not turning over the engine. This apparently is a known problem and has stranded my family. Has Also stopped all the electrical with the engine driving down the road when my husband was returning from work, this is a safety issue please respond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594674June 16, 2024
SUSPENSION
This truck shakes (trembles) usually at highway speeds triggered only when there is an irregularity on the pavement, it continues doing that even after I pass the irregularity, until I reduce the speed. My truck has only 2103 miles on it, I have not driven it off roads or any extreme driving. I first noticed the problem at 610 miles. I took the truck to the dealership so they can fix the problem. They did not do anything. I worry about loosing control of the truck and have an accident. I check this and found a name :" death wobble". What can you do? Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592749June 5, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
2023 Jeep Gladiator with 8000 miles shut off while driving down the highway at approximately 40 Mph. Service Electronic Throttle Control light illuminated. Coasted to a stop and put the vehicle in park. Vehicle wouldn’t restart. Vehicle is currently at the dealership awaiting service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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