Infiniti QX60 Service Bulletins
507 manufacturer communications on file.
- October 18, 2022•Document ID: 10226053Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB22-030A
- Date Added:
- November 7, 2022
- Manufacturer:
- INFINITI
SummaryMISFIRE DTCS STORED IN THE ECM DURING COLD START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (1)Associated Documents - October 10, 2022•Document ID: 10222862Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-036
- Date Added:
- October 14, 2022
- Manufacturer:
- INFINITI
SummaryDTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the INFINITI InTouch® Service remote commands, AND Any of the following DTCs are present in the Telematics Control Unit (TCU): ï· B2E4B-06 ï· B2E60-06 ï· B2E61-06 NOTE: These DTCs are caused by an issue with a cloud-server that is related to the TCU. The DTC diagnosis was mistakenly added to some ESMs and should be ignored. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to [email protected].
Associated Products (2)Associated Documents - October 10, 2022•Document ID: 10222860Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- ITB22-035
- Date Added:
- October 14, 2022
- Manufacturer:
- INFINITI
SummaryLANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault. If overheated, the Lane Camera should be cooled to outside ambient temperature, any stored DTCs erased, and then allowed to resume operation. Refer to the ESM for any DTCs that will not erase. This condition may cause the following system functions to be suspended: ï· Vehicle-to-vehicle distance control mode (ICC - Intelligent Cruise Control) ï· Conventional (fixed speed) cruise control mode ï· Steering wheel assistance function ï· AEB (Automatic Emergency Braking) ï· LDW (Lane Departure Warning) ï· I-LI (Intelligent Lane Intervention) ï· Blind Spot Intervention ï· TSR (Traffic Sign Recognition) AND Can store one or more of the following DTCs as PAST or CURRENT: ï· C2501-4B (Front camera unit) ï· C1F05-4B (Front camera unit) ï· C1F6B-4B (Front camera unit) For client information, see Talk Tip "Client" statement on page 3.
Associated Products (2)Associated Documents - October 8, 2022•Document ID: 10222873Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PC924 2023 QX60
- Date Added:
- October 14, 2022
- Manufacturer:
- INFINITI
SummaryFront Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our clients, meet our exacting standards and our clientsâ expectations. Effective immediately, INFINITI is placing a temporary Quality Assurance Hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm due to an investigation of a potential issue with the front sonar sensor. Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History â Open Campaigns I.D. PC924 ⢠New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to IPSB 15-286 for additional information ⢠Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, loan, rent, sell or trade the specific vehicles in retailer inventory subject to this quality hold. 3. INFINITI is currently investigating a potential issue with the front sonar sensor. Additional information on next steps will be provided as soon as possible. ***** Retailer Responsibility ***** It is the retailerâs responsibility to check Service Comm or DBS National Service History â Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.
Associated Products (2)Associated Documents - September 27, 2022•Document ID: 10222705Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB13-008C
- Date Added:
- October 7, 2022
- Manufacturer:
- INFINITI
SummaryCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (96)2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q50+ 76 moreAssociated Documents - September 26, 2022•Document ID: 10222712Service Bulletin/Repair InstructionsSTRUCTURE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-034
- Date Added:
- October 7, 2022
- Manufacturer:
- INFINITI
SummaryPOWER BACK DOOR INTERMITTENT OPERATION AND DTCS STORED IN AUTO BACK DOOR ECU SERVICE INFORMATION If you confirm the power back door does not operate or has intermittent operation, and any of the following DTCs are stored in the AUTO BACK DOOR ECU: ï· B2422-78 (Back Door Position Abnormal) ï· B2422-79 (Back Door Position Abnormal) ï· B2426-11 (Spindle Sensor LH) ï· B2426-13 (Spindle Sensor LH) ï· B2426-25 (Spindle Sensor LH) ï· B2427-11 (Spindle Sensor RH) ï· B2427-13 (Spindle Sensor RH) ï· B2427-25 (Spindle Sensor RH) ï· B242A-13 (Closure Motor) ï· B2436-11 (Spindle Motor LH) ï· B2436-13 (Spindle Motor LH) ï· B2436-19 (Spindle Motor LH) ï· B2437-11 (Spindle Motor RH) ï· B2437-13 (Spindle Motor RH) ï· B2437-19 (Spindle Motor RH) Refer to the information provided in this bulletin to determine if the back door staysâ (spindlesâ) wire harness connector (#4 and #10 in Figure 1) has a spread terminal.
Associated Products (1)Associated Documents - September 21, 2022•Document ID: 10222709Service Bulletin/Repair InstructionsSTRUCTURE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-011A
- Date Added:
- October 7, 2022
- Manufacturer:
- INFINITI
SummaryAUTOMATIC BACK DOOR INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (2)Associated Documents - August 30, 2022•Document ID: 10219014Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- REVISION 2 QX60
- Date Added:
- August 31, 2022
- Manufacturer:
- INFINITI
SummaryCVT Warranty Extension UPDATE August 30, 2022 Please discard earlier versions of this bulletin. The announcement from June 2, 2022 has been revised to include: ⢠The voucher program ID numbers provided in the FAQ section of this retailer announcement have been changed. The new voucher program ID numbers are: ï INFINITI program ID: 22I2299CVT ï Nissan program ID: 22N2299CVT
Associated Products (4)Associated Documents - August 15, 2022•Document ID: 10218940Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB22-030
- Date Added:
- August 30, 2022
- Manufacturer:
- INFINITI
SummaryMISFIRE DTCS STORED IN THE ECM DURING COLD START IF YOU CONFIRM Any single or combination of the following DTCs are present in the ECM during a cold start warm-up cycle on an APPLIED VEHICLE: ï· P0300 (MULTI CYL MISFIRE) ï· P0301 (CYL 1 MISFIRE) ï· P0302 (CYL 2 MISFIRE) ï· P0303 (CYL 3 MISFIRE) ï· P0304 (CYL 4 MISFIRE) ï· P0305 (CYL 5 MISFIRE) ï· P0306 (CYL 6 MISFIRE) AND There is no drivability concern present. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the ECM, if applicable.
Associated Products (1)Associated Documents - August 5, 2022•Document ID: 10219011Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- REVISION 1 PC900
- Date Added:
- August 31, 2022
- Manufacturer:
- INFINITI
SummaryAir Conditioner Condenser Pipe Voluntary Emission Service Campaign REVISED August 5, 2022 Please discard earlier versions of this bulletin. The announcement from July 22, 2022 has been revised to include the following: ⢠The parts restriction will be removed on the following parts and dealers will be able to order, as needed, via normal ordering process beginning August 12, 2022. ï 92471-N823A O-Ring ï 92472-N823A Seal O-Ring ï 92477-6RR1A O-Ring ï 92477-6RR2A Seal O-Ring ⢠The following part will remain on restriction and may be ordered via DBS. ï 92446-6SA0K Pipe Assembly
Associated Products (1)Associated Documents - July 25, 2022•Document ID: 10218639Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-029
- Date Added:
- August 24, 2022
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY DOOR LOCK BUTTONS INOPERATIVE AFTER REMOTE ENGINE START KIT INSTALLATION SERVICE INFORMATION When performing step 3.19 of the Remote Engine Start_QX60_T99K1 6SA00 on an APPLIED VEHICLE per the Accessory Installation Instructions on ASIST (Figure 1), there will be two (2) buttons labeled REMOTE ENGINE STARTER under Work support (Figure 2 on page 2). Choosing the incorrect button will result in the Intelligent Key door lock buttons to become inoperative. Follow the SERVICE PROCEDURE outlined in this bulletin to determine which REMOTE ENGINE STARTER button to select when performing step 3.19 of the Remote Engine Start_QX60_T99K1 6SA00 install.
Associated Products (1)Associated Documents - July 22, 2022•Document ID: 10218658Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- PC900 QX60 AC Co
- Date Added:
- August 24, 2022
- Manufacturer:
- INFINITI
SummaryAir Conditioner Condenser Pipe Voluntary Emission Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emission Service Campaign to correct a potential refrigerant leak on specific model year 2022 INFINIT QX60 vehicles identified in Service Comm and DBS National Service History. Affected vehicles may have reduced Air Conditioner (AC) cooling performance due to a refrigerant leak caused by a seal manufacturing issue that has since been corrected. The retailer will evacuate the Air Conditioner (AC) System, replace the AC Pipe and ancillary parts, and refill with refrigerant. Affected vehicles are not subject to stop sale. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or DBS National Service History â Open Campaigns I.D. PC900. 2. Retailers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure customer satisfaction. 3. Retailers should use ITB22-028 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle.
Associated Products (1)Associated Documents - July 22, 2022•Document ID: 10218638Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- ITB22-028
- Date Added:
- August 24, 2022
- Manufacturer:
- INFINITI
SummaryVOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE INTRODUCTION Infiniti is conducting this voluntary emission service campaign, on certain specific model year 2022 QX60 vehicles, to replace the A/C condenser pipe. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC900 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) clients, and vehicles in a retailerâs inventory.
Associated Products (1)Associated Documents - June 17, 2022•Document ID: 10218688Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB21-023A
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryTRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (12)Associated Documents - June 17, 2022•Document ID: 10218687Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB17-001D
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryFLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (12)Associated Documents - June 16, 2022•Document ID: 10218692Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB22-026
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryLOW SPEED TRANSMISSION UPSHIFT IMPROVEMENT IF YOU CONFIRM The customer notices a 1st to 2nd gear upshift while driving at slow speeds and when the transmissionâs fluid temperature is warming up, AND There are no TCM related DTCs present. ACTION Perform the steps in the SERVICE PROCEDURE to: 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable.
Associated Products (1)Associated Documents - June 1, 2022•Document ID: 10218702Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- QX60 CVT - WE -
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryCAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure client satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address client concerns including those expressed by clients in the class actions, INFINITI will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicle listed in this announcement. The warranty is being extended from its original duration of 72 months/70,000 miles to 96 months/94,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of INFINITIâs New Vehicle Limited Warranty continue to apply. ***** What Retailers Should Do ***** 1. If an owner contacts a retailer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the client of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the client concern and identify the correct repair to resolve the client concerns. NOTE: Retailers will need to follow the warranty process and obtain pre-approval from the Powertrain Call Center (800-973-9992, option 2) for any vehicles requiring CVT replacements when the replacement cost exceeds a Dealerâs Claims Administration/Authorization Limits (DCAL).
Associated Products (4)Associated Documents - May 31, 2022•Document ID: 10218704Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB12-072H
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryINFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - May 17, 2022•Document ID: 10218738Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB15-011C
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (3)Associated Documents - May 11, 2022•Document ID: 10218740Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- ITB22-023
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryKNOCK NOISE OVER BUMPS FROM SECOND ROW SEATS IF YOU CONFIRM A knocking and/or rattling noise is heard in one, or both, second row seat(s), when driving over uneven or rough road surfaces. ACTION Perform the SERVICE PROCEDURE, starting on page 2, to install two (2) plastic washers into each seat. NOTE: This procedure will be applied to both the incident seat, as well as the remaining second row seat.
Associated Products (1)Associated Documents