Infiniti QX56 Service Bulletins

291 manufacturer communications on file.

• March 22, 2013•Document ID: 10192149

  Service Bulletin/Repair Instructions
  WHEELS; EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION

  Mfr Comm. #:

  ITB13008

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for 2007-2011 Versa torque specifications on page 5. See this bulletin for further detail.

  Associated Products (8)

  2013 Infiniti G372013 Infiniti QX562012 Infiniti G372012 Infiniti QX562011 Infiniti G372011 Infiniti QX562010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192149-0001.pdf↗
• March 19, 2013•Document ID: 10192146

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB99001A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

  Associated Products (70)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 50 more
  Associated Documents

  • DownloadMC-10192146-0001.pdf↗
• February 26, 2013•Document ID: 10192132

  Service Bulletin/Repair Instructions
  VISIBILITY; STEERING; VEHICLE SPEED CONTROL; POWER TRAIN; WHEELS

  Mfr Comm. #:

  ITB12016B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: The following incidents with The Auto Drive Position System: * Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive. * Return position of mirrors drifts farther and farther from original memory preset as mirror is cycled from the drive to reverse positions (cumulative). * With vehicle in park and engine turned off, the Seat and Steering Wheel do not move when exiting vehicle. ACTION: Replace Left Power Seat Control Unit with new part listed in PARTS INFORMATION in this bulletin. See this bulletin for further details.

  Associated Products (2)

  2012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192132-0001.pdf↗
• February 21, 2013•Document ID: 10192128

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB13003

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION When the fluid of an applied vehicle's transfer assembly is being "topped off" or refilled for any reason, use only Genuine NISSAN Transfer Fluid (P/N 999MP-TF0870P). Using transfer fluid other than Genuine NISSAN Transfer Fluid or its equivalent will damage the transfer, which is not covered by the INFINITI new vehicle limited warranty. Order this item through the Infiniti Maintenance Advantage program: Phone: 877-INF-IMA1 (877-463-4621), order online via the link on www.NNAnet.com>Workspace tab>Parts and Service Section>Click on "Maintenance Advantage", or order direct at www.nissantire.com. See this bulletin for further detail.

  Associated Products (3)

  2013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192128-0001.pdf↗
• February 15, 2013•Document ID: 10192126

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  ITB11014B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

  Associated Products (25)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 5 more
  Associated Documents

  • DownloadMC-10192126-0001.pdf↗
• January 28, 2013•Document ID: 10192118

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  ITB11046A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  On the Applied Vehicles listed in this bulletin, the navigation, mobile phone, iPod®, and voice recognition functions may not be working as intended. To remedy this potential condition, Infiniti is conducting this voluntary service campaign to update the navigation software at no charge for parts or labor. In addition, as part of this navigation software update, a call waiting function will be added to the hands-free phone system. See this bulletin for further detail. Campaign ID # P1235

  Associated Products (4)

  2011 Infiniti EX352011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10192118-0001.pdf↗
• January 28, 2013•Document ID: 10041565

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-11-046

  Date Added:

  October 5, 2011

  Manufacturer:

  INFINITI

  Summary

  INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE

  Associated Products (4)

  2011 Infiniti EX352011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10041565-0001.pdf↗
• January 17, 2013•Document ID: 10192111

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

  Mfr Comm. #:

  ITB10066E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: - Audio streaming via Bluetooth is "choppy" or "clipped." - Calculating Route" takes an extended period of time (2-5 minutes) to complete. - Could not find a route" displays when attempting to calculate a route. - Voice Recognition sequence takes too many steps. - Voice Recognition has difficulty recognizing voicetags. - The Navigation system reboots. - XM NavTraffic is slow to report. - "Handset Phonebook" access is slow. - Caller ID is not available when a hands-free call via Bluetooth is in progress and another call comes in. ACTION 1. Perform steps 1-7 of Check Navigation Program Version in the Service Procedure to verify whether or not this bulletin applies. 2. If this bulletin applies, Follow the Service Procedure to load the Reprogramming Software DVD referenced in the Parts Information section. See this bulletin for further detail.

  Associated Products (4)

  2012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192111-0001.pdf↗
• January 2, 2013•Document ID: 10192103

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  ITB11054A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: Any of the following DTCs are stored in the ECM: - P0031 / P0051, P0032 / P0052, P0130 / P0150, P0133 / P0153, P2A00 / P2A03, P1148 / P1168 OR Any of the following DTCs are stored in the ECM as a result of one of the A/F sensors: - P0300 - P0308, P0171 / P0174, P0172 / P0175 ACTION: 1. Replace the A/F sensor that relates to the stored DTC(s) (B1 and/or B2). 2. Refer to step 7 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 3. If it applies, reprogram the ECM. See this bulletin for further detail.

  Associated Products (3)

  2013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192103-0001.pdf↗
• December 21, 2012•Document ID: 10192102

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  ITB12077

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: An APPLIED VEHICLE has the MIL 'ON' with DTC P008B (Low Fuel Pressure Too High) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.

  Associated Products (1)

  2012 Infiniti QX56
  Associated Documents

  • DownloadMC-10192102-0001.pdf↗
• December 21, 2012•Document ID: 10192101

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB11005B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.

  Associated Products (9)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192101-0001.pdf↗
• December 21, 2012•Document ID: 10050499

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-12-077

  Date Added:

  February 1, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: STORED IN ECM IS CODE DTC P008B (LOW FUEL PRESSURE TOO HIGH) WITH MIL ON, AND NEEDS REPROGRAMMING. MODEL 2012 QX56. *PE

  Associated Products (1)

  2012 Infiniti QX56
  Associated Documents

  • DownloadMC-10050499-0001.pdf↗
• December 13, 2012•Document ID: 10192090

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; SERVICE BRAKES

  Mfr Comm. #:

  P2563

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  Infiniti is conducting a retailer service action to reprogram the ECM on certain specific 2012 and 2013 Infiniti QX56 vehicles to prevent the fuel pump pressure from becoming higher than design specifications and illuminating the MIL light.

  Associated Products (2)

  2013 Infiniti QX562012 Infiniti QX56
  Associated Documents

  • DownloadMC-10192090-0001.pdf↗
• October 25, 2012•Document ID: 10192058

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL; VISIBILITY

  Mfr Comm. #:

  ITB12071

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Part of the procedure to remove the glass mirror in either door mirror of an applied vehicle has been changed. Until the related Electronic Service Manuals (ESM) are amended, use the information in this bulletin. - Other than noted, all other procedural steps in the ESM remain the same. See this bulletin for further detail.

  Associated Products (3)

  2013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192058-0001.pdf↗
• October 24, 2012•Document ID: 10192056

  Service Bulletin/Repair Instructions
  VISIBILITY; ENGINE AND ENGINE COOLING; VEHICLE SPEED CONTROL; BACK OVER PREVENTION

  Mfr Comm. #:

  ITB12070

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The "Reverse Tilt-Down" feature will move the glass on the outside mirrors downward when the gear selector is placed in the Reverse (R) position. As the mirror glass moves downward, it may reach the end of its travel. If the mirror glass reaches the end of its travel it will make a clicking noise. The clicking noise may occur once or multiple times. IMPORTANT: - The clicking noise described above is a normal function of the mirror glass movement. - Do not replace the door mirror assembly in an attempt to repair this normal function.

  Associated Products (3)

  2013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192056-0001.pdf↗
• October 12, 2012•Document ID: 10192052

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

  Mfr Comm. #:

  ITB12068

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION Occasionally, after a rain or a car wash, customers may notice water drops in the overhanging part of the rear combination lamp lens. - This is a normal condition. - The water drops should disappear over time when the lamp is in a dry environment. - Refer to the images on page 2 of this bulletin for examples of a normal water drop condition. - Do not replace any parts for this condition. See this bulletin for further detail.

  Associated Products (3)

  2013 Infiniti QX562012 Infiniti QX562011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192052-0001.pdf↗
• October 11, 2012•Document ID: 10047579

  Service Bulletin/Repair Instructions
  AIR BAGS: ALLEGED COUNTERFEIT AIR BAG

  Mfr Comm. #:

  IPSB-12-051

  Date Added:

  December 5, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: INFORMATION IS BEING PROVIDED REGARDING CONSUMER ALERT ON DANGERS OF COUNTERFEIT AIR BAGS, NOT MADE TO STANDARDS OF DURABILITY, RELIABILITY AND QUALITY, BEING INSTALLED, OR USED, IN VEHICLES, THAT ARE A POTENTIAL SAFETY ISSUE IN A CRASH. NO MODELS OR YEARS LISTED. *PE

  Associated Products (8)

  2005 Infiniti FX352005 Infiniti FX452005 Infiniti G352005 Infiniti J302005 Infiniti M352005 Infiniti M452005 Infiniti Q452005 Infiniti QX56
  Associated Documents

  • DownloadMC-10047579-0001.pdf↗
• September 25, 2012•Document ID: 10046600

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

  Mfr Comm. #:

  ITB-10-056-A

  Date Added:

  October 17, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: INFORMATION PROVIDED REGARDING ACCURATE DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSORS ON CERTAIN VEHICLES. MODELS 2007-2013 INFINITI. *PE

  Associated Products (18)

  2013 Infiniti M372013 Infiniti M562012 Infiniti G372012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti G372010 Infiniti QX562009 Infiniti G372009 Infiniti QX562008 Infiniti G372008 Infiniti QX562007 Infiniti G372007 Infiniti QX56
  Associated Documents

  • DownloadMC-10046600-0001.pdf↗
• August 27, 2012•Document ID: 10047039

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB-09-011-A

  Date Added:

  November 5, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS OR MODEL YEARS LISTED. *PE

  Associated Products (37)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX56+ 17 more
  Associated Documents

  • DownloadMC-10047039-0001.pdf↗
• July 6, 2012•Document ID: 10044526

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-11-049-B

  Date Added:

  July 12, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE

  Associated Products (111)

  2013 Infiniti JX352012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX35+ 91 more
  Associated Documents

  • DownloadMC-10044526-0001.pdf↗