Infiniti Q45 Complaints

228 consumer complaints on file.

#10610755July 15, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2003 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE FAILURE OCCURRED ON THREE OCCASIONS. THE DEALER REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588094May 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1997 INFINITI Q45. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE IMMEDIATELY BECAME FULL OF SMOKE AS THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578569April 9, 2014
SUSPENSION, STEERING
LEFT FRONT STRUT SPRING BROKE WHILE IN TRAFFIC, SENDING BROKEN SPRING END INTO TIRE RIPPING THE ENTIRE SIDEWALL OF THE TIRE OUT. BLOWOUT CAUSED LOSS OF STEERING WHILE IN THE PROCESS SENT VEHICLE INTO ONCOMING TRAFFIC. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574227March 23, 2014
ELECTRICAL SYSTEM
I HAVE A 2003 Q45 AND THE CAR HAS SHUT OFF WHILE DRIVING SEVERAL TIMES. THERE IS HAS IN THE CAR. I GET IT MAINTENANCE REGULARLY. ITS SHUT OFF WHILE DRIVING ON THE HIGHWAY PUTTING MY FAMILY AT RISK. ITS NOT SAFE TO DRIVE. AFTER DOING ONLINE SEARCHES I DETERMINED THAT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WITH THIS MAKE AND MODEL. PLEASE RESEARCH THIS ISSUE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR. IF THERE IS AN ISSUE WITH ELECTRONIC CHIP, INFINITI SHOULD HAVE TO REPLACE IT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548011October 15, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
I AM NOT ABLE TO FILL MY GAS TANK VIA A STANDARD FUEL STATION PUMP. I HAVE TO MANUALLY INSERT A FUNNEL TO FILL MY GAS TANK WHICH TAKES ABOUT 30 MINUTES TO PERFORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519942June 15, 2013
STEERING, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT 2003 Q 45 IN SPRING 2007, STILL UNDER WARRANTY. JUNE 2009 AT 79,000 MILES THE ENGINE WAS REPLACED (UNDER WARRANTY). 6/30/09, 80,081 MILES CAR PROBLEM WITH NO ACCELERATION AND SERVICE ENGINE AND CRUISE CONTROL LIGHT COMING ON. PROBLEM DIDN'T REOCCUR UNTIL JUNE 2012 WHEN ENGINE SUDDENLY CUT OFF WHILE DRIVING. WOULD RESTART IN NEUTRAL BUT IN A WEEK OR SO IT DID IT AGAIN ON THE INTERSTATE AT ABOUT 55. FORTUNATELY WAS IN RIGHT LANE AND COULD GET TO EMERGENCY LANE BEFORE SOMEONE RAN INTO ME. CAR RESTARTED. CONTINUED LIKE THIS UNTIL 6/29/12 WHEN REPAIRED, ONLY IT CONTINUED TO STOP AND THE CRUISE CONTROL/TRACTION LIGHTS WOULD COME ON AND CAR WOULD SUDDENLY STOP AND THEN SURGE FORWARD. 8/11/12 SERVICED FOR SAME PROBLEM. 8/14/12 SAME THING, CAR STOPPED THEN SURGED, THEN THE ENGINE CUT OFF AND LOST STEERING/BRAKES. INFINITI SERVICE AGAIN, THIS TIME INSTALLING NEW ELECTRONIC CONTROL MODULE ($ 1600). THE DEALER KEPT THIS CAR FOR SEVERAL DAYS AND A MECHANIC DROVE IT UNTIL IT HAPPENED SEVERAL TIMES. THE MECHANIC OR SOMEONE AT INFINITI DEALER TOLD ME IT WAS A "DEATH TRAP" AND IT IS. A FEW WEEKS LATER GOING AROUND A ROUNDABOUT, THE ENGINE TURNED OFF AND LOST STEERING. PUT IN NEUTRAL AND RESTARTED. COUPLE OF MONTHS LATER, ENGINE TURNED OFF WHILE DRIVING. FRIDAY JUNE 7, 2013 I PULLED ONTO BUSY HIGHWAY, DROVE A MILE AND ENGINE SUDDENLY STOPPED. BEFORE I COULD GET IN NEUTRAL TO RESTART, A DUMP TRUCK NEARLY REAR-ENDED ME. GOT IT RESTARTED, THEN THE CRUISE CONTROL LIGHT CAME ON, CAR STOPPED AGAIN AND THEN SURGED FORWARD. I HAVE CONTACTED INFINITI AND INTERNET SEARCHED. THERE WERE MANY INFINITIS WITH THIS PROBLEM IN THE YEARS 2002-2003, THOUGH ROSWELL INFINITI SAID THERE WERE NO RECALLS FOR THIS PROBLEM ON ANY INFINITI YESTERDAY. THIS IS A VERY DANGEROUS SITUATION, AND INFINITI ACTS LIKE THEY KNOW NOTHING ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462372June 20, 2012
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2005 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO HER PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT TWISTED TOWARD THE DRIVER'S DOOR DURING THE CRASH. THE CONTACT SUFFERED INJURIES AND WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10443498January 11, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LOW BEAM HEADLAMP SYSTEM HAS NOW FAILED AT TWO SEPARATE TIMES, BOTH DURING NIGHTTIME DRIVING. THE FIRST WAS ON NOVEMBER 2, 2009, AT 37,600 MILES, THE LEFT HID BALLAST FAILED; NISSAN REPAIRED THE FAILURE UNDER WARRANTY ALTHOUGH ITS TIME-PORTION HAD EXPIRED. THE SECOND FAILURE WAS AT 47,600 MILES ON DECEMBER 1, 2011. NISSAN/INFINITI CONSUMER AFFAIRS WERE TOLD AND ACKNOWLEDGED THAT MILEAGE WARRANTY WAS NO-WHERE-NEAR EXPIRED - BUT TIME HAD - YET, TALKED AS THOUGH THEY WOULD HELP WITH THE REPAIR. THE QUID-PRO-QUO WAS THAT I GET AN INFINITI DEALER TO VERIFY PROBLEM AND COST TO REPAIR. AT MY COST OF $125.88 THE INFINITI DEALER AGREED THE RIGHT BALLAST WAS NOW BAD; COST TO REPAIR APPROXIMATELY $1100. NISSAN CONSUMER AFFAIRS WERE INSTRUCTED (ACCORDING TO CA) BY A HIGHER ECHELON OF NISSAN NOT TO REPAIR. CA DID AGREE TO REFUND MY DEALER COST OF $125.88. CONCLUSION: IN 2004 THIS WAS NISSAN/INFINITI'S PREMIUM PRODUCT. THIS CAR WAS EARLIER REPORTED TO NHTSA BECAUSE THE FORE-AFT POWER FUNCTION OF THE DRIVER'S SEAT FAILED AT 42,170 MILES AND NISSAN WOULD ACCEPT NO RESPONSIBILITY. SURELY THE NHTSA MUST REASONABLY THINK THAT FAILURE OF A DRIVER'S SEAT IN ITS REARMOST POSITION AND TWO FAILURES OF THE LOW-BEAM HEADLAMP SYSTEM COULD EASILY PLACE ANY DRIVER AND HIS/HER PASSENGERS IN A LIFE THREATENING SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435271November 11, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
SOMETIME AFTER I PURCHASING THE ABOVE VEHICLE IN NOVEMBER, 2001, THE ENGINE WOULD FAIL TO START WITHOUT RECHARGING THE BATTERY. AFTER RECHARGING, THE VEHICLE WOULD EXHIBIT NO MALFUNCTION AND OPERATE NORMALLY FOR EXTENDED PERIODS OF TIME. THIS CONDITION WOULD REOCCUR INFREQUENTLY, AND HAS SINCE MANIFESTED ITSELF BY SHOWING NO CHARGING FROM THE ALTERNATOR. INFINITI IDENTIFIED THIS PROBLEM WITH A RECALL BEGUN ON 03/15/2002, AS A DEFECTIVE DIODE DAMAGED IN MANUFACTURE. THIS ACTION IS IDENTIFIED AS NHTSA ACTION # PE02034. AT NO TIME WAS I NOTIFIED BY INFINITI OF THIS RECALL, AND THE SYMPTOMS OF MALFUNCTION I HAVE EXPERIENCED ARE CLEARLY A RESULT OF A DEFECTIVE ALTERNATOR/DIODE. I CONTACTED INFINITI ON 11/08/2011 AND THEY DENIED ME ANY ASSISTANCE. I REQUEST YOUR ASSISTANCE IN REQUIRING INFINITI TO CORRECT THIS MALFUNCTION WHICH WOULD HAVE BEEN AVOIDED HAD INFINITI NOTIFIED ME DURING THE RECALL PERIOD. MY OWNERSHIP OF THE VEHICLE WAS A MATTER OF PUBLIC RECORD AND COULD HAVE EASILY BEEN OBTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399487May 8, 2011
ELECTRICAL SYSTEM
THE CAR CAN REFUSE TO START RIGHT AFTER IT HAS BEEN DRIVEN AND SHUT OFF OR AFTER IT HAS BEEN PARKED FOR A WHILE. IT HAS BEEN HAPPENING ALOT IN THE LAST THREE MONTHS. WE HAVE HAD TO REPLACE THE ALTERNATOR AND BATTERY,THAT WERE ALL REPLACED EARLY THIS YEAR BY PREVIOUS OWNER. SOMETIMES JUMPING THE CAR WORKS AND OTHER TIMES IT DOES NOT. THE PROBLEM STARTED ONE DAY WHILE DRIVING AT LOW SPEEDS. THE BRAKE LIGHT AND BATTERY SIGNS APPEARED ON THE DASH AND DISAPPEARING AFTER THAT,THE CAR STARTED TO REFUSE STARTING AND NEEDED A JUMP. WE INSTALLED A NEW BATTERY DAYS AGO AND THE CAR STARTED RIGHT UP. BUT IT REFUSED TO START THE NEXT DAY AGAIN AND TOOK 4 ATTEMPTS TO GET IT GOING. IT ALSO SEEMS THAT WHILE AT A STOP SIGN/LIGHT TRYING TO TAKE OFF,THE CAR REFUSES TO MOVE EVEN WHEN THE GAS PEDAL IS DEPRESSED. IT TAKES QUITE AN EFFORT TO MAKE THE GAS PEDAL RESPOND,MAKING THE CAR JERK/LURCH FORWARD WITH GREAT FORCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397468April 26, 2011
STEERING
TL* THE CONTACT OWNS A 1998 INFINITI Q45. THE CONTACT STATED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SHOP WHO ADVISED THAT THE STEERING COLUMN WAS FRACTURED AND THE REPAIRS WOULD COST $2400. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE CONTACTED WHO ADVISED THAT HER VIN WAS NOT INCLUDED IN ANY RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392538March 22, 2011
EXTERIOR LIGHTING
HAVE HAD 3 HID HEADLIGHT ACTUATOR/BALLAST FAILURES, LEADING TO INOPERATIVE LAMPS (TWO LEFT SIDE, ONE RIGHT SIDE). THE BALLAST IS A HIGH-VOLTAGE TRANSFORMER THAT DRIVES THE DISCHARGE LAMPS. OCCURRENCES AT 24K, 95K, AND 105K MILES. CAR ONLY HAS 110K. FIRST FAILURE REPLACED UNDER WARRANTY. LAST TWO REPAIRS ALMOST $1,000 EA FOR PARTS AND LABOR (MUST REMOVE ENTIRE FRONT FASCIA OF CAR TO REACH BALLAST UNITS). THE PART APPEARS TO BE SERIALLY DEFECTIVE, WITH THE OBVIOUS SAFETY HAZARD OF HAVING ONLY ONE WORKING LIGHT UNTIL TIME AND MONEY FOR REPAIR ARE FOUND. CALCULATED MEAN TIME BETWEEN FAILURE SEEMS TO BE ONE THOUSAND OPERATING HOURS OR LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376662January 14, 2011
TIRES, TIRES:SIDEWALL
I PURCHASED 4 NEW TIRES FOR MY VEHICLE ON 7/24/2010 THE TIRES IN QUESTION ARE MICHELIN P245/45R18 PRIMACY MXV4 96V. AFTER ONLY 3500 MILES THE REAR RIGHT TIRE BLEW ON THE HIGHWAY, FORTUNATELY FOR ME THERE WAS HEAVY TRAFFIC AND I WAS NOT DOING OVER 30MPH. THE TIRE WAS REPLACED WITH THE SPARE TIRE AND THEN IT WAS DISCOVERED A 3" GASH FROM THE SIDE WALL TO THE FIRST THREAD. NO FOREIGN OBJECTS WERE FOUND IN THE TIRE TO SUGGEST THAT I PICKED SOMETHING ON THE ROAD,HOWEVER I DID NOTICE THAT THE REINFORCEMENTS WERE RIPPED I AM CONCERNED ABOUT THE SAFETY OF THESE TIRES AND HAVE KEPT THE DAMAGED TIRE FOR INSPECTION FOR ANYONE WHO MAY WANT TO INVESTIGATE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364192November 5, 2010
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2003 INFINITI Q45 REPEATEDLY STALLS [SO FAR, 15+ TIMES] AND OFTEN WILL NOT RESTART [10+ TIMES]. WITH MY FAMILY AND ME IN THE CAR, THE STALLING OF THE CAR PUTS US REPEATEDLY IN JEOPARDY OF A REAR-END COLLISION OR VANDALISM OR BODILY INJURY IN DANGEROUS AREAS. THE CAR IS PROPERLY MAINTAINED ON ITS SERVICE SCHEDULE. IT TOOK MY MECHANIC A WEEK AT A COST OF $90 TO CONFIRM THAT THE PROBLEM IS THE ENGINE CONTROL MODULE [ECM], THE 'BRAIN' OF THE CAR WHICH CONTROLS OTHER VEHICLE SENSORS, AND THIS WAS CONFIRMED BY THE INFINITI DEALER AT A COST OF $150. THE ECM WAS SENT TO TEXAS FOR RECONDITIONING AND REPROGRAMMING, BUT IS BEING RETURNED BECAUSE THE ECM IS IRREPARABLE. THE COST TO BUY AND REPROGRAM A NEW ECM FROM INFINITI, THE ONLY SOURCE, IS $2000 FOR A VEHICLE WITH 100,000+ MILES. BUT A NEW ECM WILL LIKELY HAVE THE SAME PROBLEMS AS THE ECM BEING REPLACED. I DO NOT WANT TO PUT MY FAMILY IN REPEATED JEOPARDY. THERE IS NO ASSURANCE THAT THE NEW ECM WILL WORK PROPERLY. I AM SUSPICIOUS THAT THE INFINITI ECMS CONTAIN NUMEROUS DESIGN FLAWS. I HAVE HAD NUMEROUS PROBLEMS, ASIDE FROM STALLING, WITH THE EXISTING ECM, INCLUDING DOOR LOCKS AUTOMATICALLY LOCKING WITH THE KEY IN THE IGNITION SO THAT I AM LOCKED OUT, THE LOCKS NOT UNLOCKING, ETC BOTH MY MECHANIC AND INFINITY WERE UNABLE TO DIAGNOSE THESE PROBLEMS UNTIL IT BECAME CLEAR THAT I HAD A MALFUNCTIONING ECM. THERE WAS A RECENT MASSIVE RECALL OF NISSAN AND INFINITI ECMS, BUT THE INFINITI Q45 WAS EXCLUDED, EVEN THOUGH THE SYMPTOM OF REPEATED STALLING IS IDENTICAL TO MY CAR, EXCEPT THAT, WORSE, I ALSO OFTEN CANNOT RESTART THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359119October 4, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING, SEATS
2004 INFINITI Q45 LEMON THIS AUTOMOBILE HAS AN IN-SERVICE DATE OF 12-17-04, PURCHASED BY ME ON 02-08-08 AT 26,670 MILES WITH 10 MONTHS REMAINING ON THE TIME WARRANTY THAT'S EXPIRED. IT WAS RETURNED TO MAJOR INFINITI ON 09-29-10 WITH 42,171 MILES ^0,000 WARRANTY) AND AN INOPERATIVE DRIVER'S SEAT (NO REAR/FORWARD FUNCTION) FIXED IN AN UNSAFE POSITION FOR ME AND IMPOSSIBLE FOR MY WIFE - (7) INCHES SHORTER. AFTER DIAGNOSIS, MAJOR INFORMED ME THE REPAIR COST WOULD BE $1300 AND THAT INFINITI REFUSED ANY WARRANTY RESPONSIBILITY. I CALLED NISSAN CONSUMER AFFAIRS AND SPOKE TO EMILY WHO GAVE ME A FILE # [XXX] AND TOLD ME A REGIONAL SPECIALIST WOULD CALL WITHIN TWO DAYS, NEXT DAY, SEPTEMBER 30, I CALLED NCA AGAIN AND TALKED TO [XXX], REGIONAL SPECIALIST. SHE TOLD ME I COULDN'T HAVE AN ANSWER ON NCA COVERING THE SEAT PROBLEM UNTIL MONDAY 10-4-10. OCTOBER 1, I AUTHORIZED ORDERING OF THE SEAT ADJUSTER ASSEMBLY AS I HAD NO OPTION SINCE OUR OTHER CAR WOULD BE UNAVAILABLE AFTER MONDAY. [XXX] CALLED OCTOBER 4 AND SAID NISSAN WOULD DO NOTHING TOWARD A WARRANTY REPAIR. MY COMPLAINT: FIRST, AN INOPERATIVE DRIVER'S SEAT SHOULD QUALIFY AS A SAFETY-RELATED DEFECT. MY WIFE AND I DRIVE WITH A 9 INCH HEIGHT DIFFERENTIAL AND WITH AN INOPERATIVE SEAT - AS IT WAS - SHE COULDN'T DRIVE WITHOUT PERCHING ON THE VERY FRONT EDGE. WITHOUT A SEAT BELT. I HAD NO OPTION BUT TO REPAIR THIS SEAT OR ABANDON ANY NOTION OF DRIVING OUT OF TOWN. IF WE DROVE OUT OF CELL PHONE COVERAGE AND I BECAME UNABLE TO DRIVE, AS IN AN EMERGENCY, MY WIFE WOULD BE COMPELLED TO DRIVE US WITHOUT THE SECURITY OF ADEQUATE SEATING AND SEAT RESTRAINTS. SECOND, AND ANOTHER REASON MY COMPLAINT, THIS CAR HAS A HISTORY OF ELECTRICAL PROBLEMS: CD @ 28395; CRUISE CONTROL @ 32442; BATTERY@35193; HEADLIGHT BALLAST AND LAMP @ 37694. UNRELATED BRAKE REPLACEMENT @ 36396. A DRIVER'S SEAT SHOULD QUALIFY AS SAFETY-RELATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255514January 18, 2009
SERVICE BRAKES, ELECTRIC
THE BRAKES IN THIS VEHICLE MALFUNCTIONED AND BY SUCH CAUSED A VERY SERIOUS ACCIDENT. THE DEALER, NISSAN OF THE EASTSIDE IN BELLEVUE WA WAS SUPPOSED TO FIX SAID BRAKES AS I NOTED THAT THEY WERE NOT OPERATING CORRECTLY IN MY TEST DRIVE OF THE VEHICLE AND I WROTE THE CONTRACT SUBJECT TO THE BRAKES BEING FIXED. WHEN THEY DIDN'T FIX THE BRAKES THEY WERE COMMITTING FRAUD AND ALSO IN BREECH OF CONTRACT.. THEY DID NOT FIX THE BRAKES AS AGREED. INFINITI OF FIFE THEN SUPPOSEDLY DID SAID BRAKE WORK. A FEW DAYS LATER THE CAR IS IN AN ACCIDENT DUE TO BRAKE FAILURE. COME TO FIND OUT, BOTH DEALERSHIPS ARE OWNED BY THE SAME PEOPLE THUS MAKING COLLUSION TO HIDE THIS SAFETY ISSUE A VERY EASY ROAD TO TRAVEL. THE CAR IS NOW CURRENTLY OFFERED FOR SALE AGAIN AT INFINITI OF FIFE THIS TIME AND THE ACCIDENT ISN'T DISCLOSED, IN FACT THE CAR IS SAID TO HAVE A CLEAN CARFAX HISTORY. THIS CONSTITUTES FRAUD. I HAVE NOT AS YET BEEN COMPENSATED FOR MY LOSS. MY INSURANCE PAID TO FIX THIS VEHICLE WHICH THE NISSAN DEALER PROMPTLY REPO-ED (5 MINUTES AFTER I PAID TO GET IT OUT OF THE SHOP) WHEN I REFUSED TO PAY FULL RETAIL DUE TO THE AFOREMENTIONED ISSUES. THE DEALERSHIP OWNERS AND ALL INVOLVED SHOULD BE BROUGHT UP ON FELONY RECKLESS ENDANGERMENT CHARGES AS WELL AS FRAUD CHARGES. I DO EXPECT TO BE COMPENSATED FOR THIS AS WELL AS DOES MY INSURANCE COMPANY, WHICH PAID OVER $10,000 TO FIX THIS DEATH TRAP OF A CAR. I HOPE YOU CAN HELP AS I AM IN DIRE NEED OF ASSISTANCE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10246499October 23, 2008
AIR BAGS
PASSENGER SIDE AIRBAG WARNING INDICATOR. TROUBLE ORIGINALLY REPAIRED UNDER WARRANTY, HAS RESURFACED. DEALER STATES ELECTRICAL PROBLEM NOT COVERED BY WARRANTY AS WARRANTY PERIOD HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239493August 23, 2008
ENGINE AND ENGINE COOLING
IN MARCH 2008 MY 2002 INFINITI Q45 WOULD NOT START, HAD IT TOWED FROM FAYETTEVILLE, NC TO INFINITI DEALER IN RALEIGH, NC. THEY R/R STARTER ASSY TO RESOLVE ISSUE AT NO CHARGE, OLD PART NOT AVAILABLE. ON 5/15/08 MY CAR WOULD NOT START, HAD IT TOWED FROM FAYETTEVILLE TO INFINITI DEALER IN RALEIGH. THEY R/R STARTER ASSY TO RESOLVE ISSUE AT NO CHARGE, OLD PART NOT AVAILABLE. ON 7/26/08 CAR WOULD NOT START AGAIN. HAD IT TOWED FROM FAYETTEVILLE TO INFINITI DEALER IN RALEIGH. THEY SAID MOTOR BURNED OUT DUE TO IGNITION SWITCH MALFUNCTION & R/R STARTER ASSY & IGNITION SWITCH TO RESOLVE & CHARGED $1,205.54. I ASKED ABOUT RECALL I FOUND ON NHTSA WEBSITE REGARDING ENGINE & ENGINE COOLING BECAUSE IT STATED THIS COULD CAUSE A NO START CONDITION. THEY DID NOT ACKNOWLEDGE THIS RECALL AND THAT'S WHY THEY CHARGED ME. I WOULD LIKE SOME ASSISTANCE IN DETERMINING IF THIS RECALL IS CAUSING MY CAR TO PERIODICALLY NOT START. THIS SEEMS TO OCCUR EVERY 2 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237344August 7, 2008
SEATS
TL*THE CONTACT OWNS A 2002 INFINITI Q45. THE CONTACT STATED THAT THE POWER SEAT BUTTON USED TO MOVE THE SEAT BACKWARDS AND FORWARDS STOPPED WORKING. THE SEAT WAS REPAIRED. APPROXIMATELY THREE YEARS LATER, THE FRAME ON THE DRIVER'S SEAT LEANED TO THE LEFT AND RIGHT WHILE DRIVING VARIOUS SPEEDS. THE DEALER REPLACED THE FRAME. THE CURRENT MILEAGE WAS 103,000 AND FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236370July 30, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 INFINITI Q45. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT BOTH THE BRAKE LIGHT AND BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER AND THEY STATED THAT THE ALTERNATOR FAILED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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