Infiniti G35 Complaints

1,352 consumer complaints on file.

#10436067November 16, 2011
ENGINE AND ENGINE COOLING
WAS DRIVING DOWN STREET AT APPROX.30 MPH THE CAR STOPPED LIKE IT HAS A MASSIVE HEART ATTACK THE PANEL LIT UP AND IT DIED (NOT STALLED )NO MOVEMENT NOT EVEN TO THE SIDE OF THE STREET...NO WARNING...NO CHECK ENGINE LIGHT..JUST COMPLETE FAILURE ...FOUND OUT BY THE INTERNET THERE WAS A RECALL IN 2003 ...DEALER CONTACTED AND FIXED FOR $268.00...CHECKED WITH CUSTOMER SERVICE WOULD NOT REPLACE THE SECOND CAM SENSOR..LET THEM KNOW THEY WERE RESPONSIBLE IF THERE WAS ANY FURTHER PROBLEM WHICH MAY RESULT IN A VERY SERIOUS ACCIDENT OR INJURY...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435071November 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 INFINITY G35 SEDAN. THE CONTACT STATED THE FUEL VALVE FAILED AND THE FUEL TANK COULD NOT BE FILLED OVER TWO GALLONS BECAUSE THE VALVE WOULD CLOSE WHILE REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL SENSOR BRACKET WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 55,200 AND THE CURRENT MILEAGE WAS 55,400. UPDATED 1/20/12 *CN UPDATED 02/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434449November 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 INFINITI G35X. THE CONTACT WAS DRIVING 35 MPH WHEN A NOISE WAS HEARD FROM THE FRONT DRIVER SIDE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED HIM THAT THE BACKING PLATES WERE RUBBING TOGETHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433121October 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE RADIO FAILED AND THE AIR CONDITIONING COULD NOT BE TURNED OFF. THE FAILURE WOULD NOT ALLOW THE CONTACT TO TURN THE HEAT ON EITHER. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE RADIO FAILING BECAUSE THE RADIO CONTROLLER WAS CONNECTED TO THE HEATER AND AIR CONDITIONING. THE FAILURE AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432855October 26, 2011
SEATS, FUEL SYSTEM, GASOLINE
THE MEDAL BRACKET WAS CRACKED AND MAKES THE SEAT LOOSE AND MOVE DURING DRIVING. THIS MAKES THE CAR EXTREAMLY DANGEROUS. I HAVE HAD 3 MECHANICS LOOK AT THE SEAT AND THEY HAVE NOTIFIED ME THAT IT WAS A FAILURE IN THE STEAL BRACKET USED TO SECURE THE SEAT TO THE FRAME OF THE CAR. I HAVE ALSO TAKEN IT TO A INFINITI DEALERSHIP AND THEY SAID IT WAS WEAR AND TEAR FROM THE WEIGHT OF THE DRIVER. I AM THE ONLY DRIVER OF THIS VEHICLE AND I AM 6'0 & 176LBS. IF THIS SEAT WAS THE EFFECT FROM WEAR AND TEAR, THEN THIS WOULD VIOLATE THE LEMON LAW ACT. NEXT, THIS SAME VEHICLE ALSO HAS A FAULTY GAS GAUGE. THIS GAUGE DOES NOT ACCURATELY READ THE GAS AFTER A FILL UP NOR DOES IT EVER GO ALL THE WAY TO FULL TANK. THIS WAS A RECALL ON OTHER MODEL YEARS FROM THIS MANUFACTURAR AND WAS RESOLVED. I BELEIVE THAT MY MODEL, MAKE AND YEAR WAS OVER LOOKED FOR THE FUEL GUAGE RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432851October 26, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I HAD THE EXACT SAME SYMPTOMS, AND THE DEALER RECOMMENDED THE SAME PARTS TO BE REPLACED AS AFFECTED BY AN EARLIER RECALL: RECALL ID# 03V455000 - ENGINE AND ENGINE COOLING RECALL DATE: NOV 17, 2003 MODEL AFFECTED: INFINITI G35 SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS. CONSEQUENCE: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. REMEDY: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200. POTENTIAL UNITS AFFECTED: 630000 *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432902October 26, 2011
ELECTRICAL SYSTEM
THE A/C BECAME STUCK ON AUTOMATIC - BLOWING AIR, CENTER CONSOLE BUTTONS STOPPED WORKING INCLUDING ALL HEATING/AIR CONDITIONING/DEFROST BUTTONS, AS WELL AS CONTROLS FOR THE RADIO AND CD PLAYER; THE RADIO CONTROLS ONLY WORKED THRU STEERING CONTROLS. THIS WAS AN INTERMITTENT PROBLEM FOR ABOUT A YEAR, THEN THE CONTROLS FROZE PERMANENTLY, WITH NO ACCESS TO CENTER CONSOLE BUTTONS TO CONTROL HEATING, COOLING, DEFROST, ETC, WITH NO ACCESS THROUGH THE STEERING CONTROLS TO RADIO. EVENTUALLY, THE RADIO STOPPED WORKING AS WELL. STILL NO ACCESS TO CENTER CONSOLE HEATING, COOLING, AND DEFROST CONTROLS. NO WAY TO DEFROST OR DEFOG WINDSHIELDS! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430617October 18, 2011
ELECTRICAL SYSTEM
IM HAVING THE SAME PROBLEM THAT THOUSANDS OF OTHERS HAVE WITH THIS SAME CAR, FIRST THE RADIO GOS OUT THEN ALL CONTROLS FOR HEATING AND COOLING CONTROLS START TO GO OUT, NOW I HAVE NO CONTROL OVER MY HEATING AND COOLING SYSTEM. WHICH IS SCARY CUZ NOW THAT ITS WINTER I CANT DEFROST MY WINDOWS AND INFINITI REFUSES TO TAKE RESPONSIBILITY FOR THEY'RE FAULTY SYSTEM, WARRANTY OR NOT ITS A SAFETY HAZARD!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430637October 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS ENTERING ONTO THE HIGHWAY AND MY ENTIRE DEFROST / AC / RADIO CLUSTER FAILED. THE AC CAME ON FULL BLAST, REPLACING THE DEFROST!!! I HAD TO PULL OVER AND PARK THE CAR DUE TO THE SAFETY FACTOR OF NOT BEING ABLE TO RUN MY DEFROST. THE ISSUE IS THE AC, DEFROST, AND RADIO STACK CONTROLS STOP WORKING. THERE IS NO WAY TO GET THEM TO WORK ONCE THE PROBLEM OCCURS. THERE HAS BEEN A RECALL ON THIS FOR G35''S BUILT IN 2002 FOR THE 2003 MODEL YEAR. MY G35 WAS BUILT IN 2002 BUT WHEN I CALLED INFINITI THEY SAID MY ''ENGINE IS THE WRONG MODEL'' INFINITI NEEDS TO FIX THIS THRU RECALL AS THIS IS A MAJOR SAFETY ISSUE CONCERNING THE DEFROST. I CAN ONLY IMAGINE IF MY 17 YEAR OLD DAUGHTER HAD BEEN DRIVING AND THE DEFROST WENT OUT. I COULD HAVE BEEN A VERY RICH MAN AT THE EXPENSE OF MY DAUGHTERS LIFE. I HAVE READ WHERE THOUSANDS OF G35 OWNERS ARE HAVING THE SAME ISSUE. I DON''T THINK ANY DAUGHTERS LIFE IS WORTH THE PRICE TO FIX THIS ALREADY WELL DOCUMENTED ISSUE. INFINITI NEEDS TO STEP TO THE PLATE. THEY ALREADY KNOW OF THE ISSUE BUT HAVE TURNED A BLIND EYE. I ENVISION INFINITI GETTING BLASTED BY LAW SUITS BECAUSE THIS WILL KILL SOMEONE. WHEN THAT HAPPENS, INFINITI WILL NOT HAVE A LEG TO STAND ON. THE ISSUE IS TOO WELL DOCUMENTED FOR INFINITI TO SAY THEY DIDN'T KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430185October 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2007 INFINITI G35X. THE CONTACT STATED THE VEHICLE MILEAGE, SPEEDOMETER, ODOMETER WOULD READ INACCURATELY ON THE INSTRUMENT PANEL. THE MANUFACTURER POSTED A SILENT RECALL, BUT THE VIN WAS NOT ASSOCIATED. THE DEALER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 49,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430264October 14, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE DEFROGER SYSTEM WAS INOPERABLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 153,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429502October 11, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THE DEFROSTER WAS NOT FUNCTIONING AND THERE WAS NO AIR EMITTING FROM THE VENTS WHEN THE CLIMATE CONTROL KNOBS WERE ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429121October 7, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
THE INFINITI G35 2004 MODEL WILL COMPLETELY SHUT OFF WHEN DRIVING THE CAR. I FOUND OUT THAT THE CAM SHAFT SENSOR WAS THE ISSUE AND THE 2003 MODEL HAD A RECALL HOWEVER THE 2004 DOES NOT. THIS ISSUE IS VERY CONCERNING SINCE THE CAR WILL SHUT OFF WHILE ONE IS DRIVING. THIS IS A DANGER TO OTHER INDIVIDUALS ON THE ROAD AS WELL AS THE INDIVIDUALS DRIVING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428432October 4, 2011
ENGINE AND ENGINE COOLING
ENGINE BECAME INOPERABLE WHILE DRIVING CAUSING A MAJOR SAFETY ISSUE. SEVERAL WARNING LIGHTS CAME ON SIMULTANEOUSLY (CHECK ENGINE LIGHT, SLIP LIGHT, VDC LIGHT) AT THE TIME. CAR WAS ABLE TO BE RESTARTED WITH SOME TROUBLE. PROBLEM REPEATED ITSELF (STALLING, LOSS OF POWER, STARTING DIFFICULTY) OVER NEXT COUPLE DAYS, ALTHOUGH WARNING LIGHTS NEVER WENT OFF. INDEPENDENT MECHANIC IDENTIFIED PROBLEM AS CAM POSITION SENSOR FAILURES & ADVISED THERE WAS A NHTSA SAFETY RECALL (NHTSA CAMPAIGN ID 03V455000) FOR THE PROBLEM WITH 2003 G35S, BUT THAT MY VIN WAS OUTSIDE THE CAMPAIGN RECALL VINS. HE SUGGESTED I CONTACTED INFINITI. I CONTACTED BOTH DEALER AND INFINITI NATIONAL CUSTOMER SERVICE WHO ACKNOWLEDGED THERE WAS A CAM POSITION SENSOR PROBLEM WITH 2003 G35S, BUT BECAUSE MY VIN WAS NOT IN THE CAMPAIGN THEY REFUSED TO DO ANYTHING TO ADDRESS THE SAFETY ISSUE. I HAD MY MECHANIC REPLACE THE CAM POSITION SENSORS AT MY EXPENSE (ABOUT $700). THERE ARE A NUMBER OF SIMILAR COMPLAINTS FILED WITH THE NHTSA ABOUT THIS PROBLEM WITH NO APPARENT RESOLUTION WITH INFINITI. THE RECALL CAMPAIGN 03V455000 NEEDS TO BE EXTENDED TO COVER ALL PROBLEM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428466October 4, 2011
ELECTRICAL SYSTEM
UNBELIEVABLE FOR A SO CALLED LUXURY VEHICLE. MY CAR IS ONLY 4 YEARS OLD WITH LESS THAN 75,000 MILES ON IT AND THE CONTROL BOARD HAS ALREADY GONE OUT. THE AIR CONDITION WILL NOT SHUT OFF (AND IT'S FREAKING 60 DEGREES OUTSIDE). I CANNOT TURN ON THE RADIO, DEFROST (WHICH IS A MAJOR VISIBILITY CONCERN-ESPECIALLY NOW THAT IS GETTING COLDER). NOTHING IS WORKING EXCEPT FOR STARTING THE CAR. I CALLED INFINITI'S CONSUMER GROUP AND WAS TOLD THAT THERE ARE NO RECALLS FOR THIS MAKE AND MODEL DESPITE THE NUMEROUS COMPLAINTS ONLINE. WHILE RESEARCHING SERVICE BULLETINS AND RECALLS I FOUND THAT THIS HAS BEEN AN ISSUE ON PAST INFINITI MODELS AS MINE. HOWEVER, IT'S CONTINUING INTO THE NEWER MODELS, WITH NO TYPE OF RECOGNITION OF THESE MECHANICAL/ELECTRICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428298October 3, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2005 INFINITI G35 SEDAN. THE CONTACT NOTICED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS FRACTURED AND COULD AFFECT THE DEPLOYMENT OF THE AIR BAG IN THE EVENT OF A CRASH. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 61,500 AND THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428341October 3, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE DEFROSTER STOPPED FUNCTIONING. THE CONTACT HAD THE VEHICLE INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE RADIO AND THE AUDIO CONTROL UNIT, WHICH CONTROLED THE HVAC UNIT, HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427835September 29, 2011
UNKNOWN OR OTHER
BLUETOOTH MICROPHONE DOES NOT PROVIDE CLEAR SOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427792September 28, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI G35 COUPE. THE CONTACT STATED THAT THE AIR WOULD WORK CONSISTENTLY AND WOULD NOT TURN OFF. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427515September 26, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY
IM CURRENTLY HAVING TROUBLE WITH MY CENTER CONSOLE LOSING POWER TO MY AC AND RADIO. THE PROBLEMS RANGE FROM CENTER CONSOLE DISPLAY SHORTAGES, AC BLASTING AT FULL STRENGTH AND BEING UNABLE TO CHANGE THE SETTING, TO THE RADIO INTERMITTENTLY PUTTING OUT SOUND. THIS PROBLEM HAS LED TO SAFETY ISSUES WITH THE CAR IN THAT THE INABILITY TO CONTROL THE AC RESULTS IN FOGGED OVER WINDSHIELDS LEADING TO POOR VISIBILITY. I'VE READ ONLINE THAT THIS PROBLEM AFFECTS MANY OWNERS OF THE SAME CAR. IT WAS SUCH A PROBLEM THAT INFINITI RECALLED THE '03 G35 SEDAN FOR THE EXACT SAME PROBLEMS. IT IS EMBARRASSING THAT INIFINITI DOES NOT STAND BY THEIR PRODUCT ACROSS THE BOARD. IF THEY ACKNOWLEDGED THAT IT WAS A PROBLEM IN THE SEDAN WHY ARE THEY NOT RESPONSIBLE FOR FIXING THE SAME PROBLEM IN THE TWO DOOR MODEL. WOULD LIKE TO KNOW HOW THIS PROBLEM MAY BE REMEDIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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