Hyundai Tucson Complaints

1,008 consumer complaints on file.

#11475249July 22, 2022
ELECTRICAL SYSTEM:SOFTWARE
2022 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO SOFTWARE UPDATE. THE CONSUMER STATED THE 'FAVORITES' OPTION FOR CONTACTS WAS REMOVED AS WELL AS RADIO PRESETS. THE CONSUMER STATES THIS REQUIRES THE DRIVER TO BE DISTRACTED FOR AN EXTENDED PERIOD OF TIME. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475222July 22, 2022
ENGINE, UNKNOWN OR OTHER
When the car is warm, after driving. While the car is turned off and parked, for a time frame of 10 minutes or more re-entering the vehicle and pressing the push to start creates a false start. The vehicle turns over and the dash activates but the motor stalls. While the motor is stalled, it still displays that the engine is running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475126July 21, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
When turning left or accelerating from 20 mph there is a really bad hesitation. The car has a hard time accelerating. It didn’t have this problem when we bought it. This poses a safety issue because you really have to give your self a lot of space or you will get hit for not accelerating. Every other time the car is quick and responsive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474039July 15, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
2022 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO DEFECTIVE POWERLIFT GATE. THE CONSUMER STATED THE IT WOULD BE TOO DIFFICULT TO OPEN THE LIFT GATE IF TRAPPED INSIDE DURING AN EMERGENCY. THE CONSUMER STATED THE OCCUPANT SHOULD NOT NEED A "TOOL" TO RELEASE THE LIFT GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473454July 11, 2022
UNKNOWN OR OTHER
Safety Issue 2022 Hyundai Tucson: All cars I have previously owned had a safety feature that alerted me through a continuous dinging or beeping sound immediately if a door was left open and the car was put into gear. I unknowingly became reliant on this feature because I have young children that sit in the back seat. If I did not see that a door was open, the car would alert me through sound before I could drive off with a door open. The Hyundai Tucson only has this safety feature for the driver’s door, but not for the passenger door, rear doors or lift gate. While the small screen in front of the steering wheel shows a visual that a door is open, an alert beeping sound does not happen. The incident: My two children got into the back seat and I was already in the car. I thought I heard both doors shut but I did not turn around to check. I put the car into reverse and immediately looked at the backup monitor and did not look at the screen behind the steering wheel. There were no indications on the back up monitor or any audio alerts to indicate anything was wrong. I slowly backed up at 1 to 2 mph just taking my foot off the brake to exit my garage. Then the car was jolted to a stop and I put on the brake. When I looked behind me, I saw the driver’s side rear door was jammed into the side of the garage because my son had not closed the car door all the way. The door frame was slightly bent and about 6 inches of metal bent inward almost an inch by the latch so it could not shut. Luckily my son had his seatbelt on when this happened and was not injured. I think an auditory alert is a necessary safety feature on ALL doors (not just the driver door) to prevent this or something worse from happening. I assumed this was a standard safety feature on all cars to prevent people from falling out of cars and losing car doors while driving. I did take the car to the dealership to see if it was a setting issue, but they determined this is how the car was designed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472817July 7, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the contact was unable to move the gear shifter. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed as a failure with the shifter cable. The dealer indicated that the vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472375July 5, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 35 MPH, the vehicle was not shifting properly causing the vehicle to overheat. The vehicle was towed to the dealer and the transmission fluid tank was replaced; however, the failure reoccurred. The dealer was contacted but was unable to schedule an appointment. The manufacturer was contacted; however, the contact was not able to reach a representative. The failure mileage was 9,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471037June 26, 2022
UNKNOWN OR OTHER
The sunroof exploded outward, after being driven earlier in the day then parked in our garage. We went to pull it out of the garage again and didn’t even leave our driveway and the sunroof exploded. Researching the issue seems to have uncovered an existing problem with Hyundais that the manufacturer has not taken responsibility for yet. Seems like the government should get involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470193June 21, 2022
UNKNOWN OR OTHER
Significant windshield cracked with no impact causing visibility issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467890June 6, 2022
UNKNOWN OR OTHER
On May 27, 2022 I started my car in the parking garage at work. The engine stuttered slightly but recovered. After I left the garage and accelerated I found that the car would not rev past 3000 rpm. At 3000 rpm the car began to lose power. It would recover when you backed off of the accelerator. This issue continue for the 27 mile trip from work to home. I restarted the car once I reached home and it was okay. I have tried to recreate the issue and it has not happened again. I took the car in for service and Hyundai dealership could not find any issue or recreate the problem. I am attaching the service invoice. I did find other 2022 Hyundai Tucson owners reporting the same issue in online forums so thought it best to provide info to both the NHTSA and Hyundai USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467157June 2, 2022
AIR BAGS
The contact owned a 2022 Hyundai Tucson. The contact stated that while driving approximately 40 mph when a semi-truck failed to slow down with traffic and crashed into the rear passenger side of the vehicle. The side air bags failed to deploy. The contact had bruising on their body and the passenger had injuries to their head and bruising to the body. Medical attention was needed. A police report was filed. The vehicle had been towed and deemed totaled. The semi-truck was damaged as well. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,670.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11467052June 1, 2022
ENGINE
I have owned the car for 5 months. But have had the ability to drive it for four and a half of them. This vehicle has put me and my family at serious risk multiple time. The first incident my car would not accelerate when I drove onto the highway and it would constantly stutter when I would attempt to accelerate again causing a truck to almost rear end us. The following day my vehicle had a hot engine temp. I pulled over on the highway to an empty antifreeze tank. Refilled it multiple times to only have it empty out and completely shut off while we were driving! Took it to the dealership where it took them 2 weeks to return it. When I asked what the problem was they said they don't know they just replaced it. 3 weeks later ( 5/28/22) while driving back from an event the car starts making a clunking sound and shuts off on me 3 times on my way home with my 9 and 7 year old in the back. Thank goodness it wasn't on the highway! It's now 6/1/22 and I still haven't heard anything about my vehicle! This death box has put my family at risk 5 times. I would strongly advise against buying it! The manufacturer could care less. Luckily the lemon law protects them against people who's lives are constantly put at risk while driving there vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465971May 24, 2022
ENGINE
Recall Code 966 22-01-028H-1 Think and investigation is needed on these recalls. Apparently the engine can catch fire while the motorist is driving. I'm scheduled to drop my car off on the 9th and was told they may need to keep for 3-5 days. Thes vehicles should not be on the road at all and rental cars should be provided free of charge until the manufacturer works out all the problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458728March 28, 2022
POWER TRAIN
The contact owns a 2021 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently failed to respond while the accelerator pedal was depressed. The contact stated that the vehicle only responded while turning. The contact stated that the failure almost caused a rear end collision several times while driving through intersections. The contact had to slam on the brake pedal. The contact stated that there were no warning lights illuminated. The contact then drove the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The contact stated that he was notified of a possible transmission failure. The manufacturer was not notified of the failure. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455850March 9, 2022
EXTERIOR LIGHTING
On 3/8/22 between 5:10 pm ET and 5:45 PM ET, I was traveling to a destination with a friend following behind me in her vehicle. Later, when it was dark, we traveled back to our homes. She followed me again until the location that we parted to head in different directions. After arriving home, she messaged me to state that my "tail lights kept going on and off the whole way" to our destination. She also stated "They were fine on the way home though in the dark". I'm unsure if my vehicle was part of the 12 vehicles recalled for lighting issues/reflashing, but if it is, it didn't work, or if it wasn't, the recall may not have covered everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454849March 2, 2022
SERVICE BRAKES, ENGINE
I was in a turning lane & a driver swerved in front of me. My car is equipped with auto start stop and it was on. I slammed on my brakes and the engine turned off. When I tried to start restart the car there was a fluttering/grinding noise. Turned off the key and restarted the car. Dangerous in the intersection with a stalled car. At the dealer now but not optimistic. Annoying to have to turn off feature each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453967February 25, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The car will accelerate, but not beyond a speed of 20 - 30 MPH. The issue is intermittent, one happens in January 2022 and another one happens in Feb 2022. The issue happens after parking overnight, and the issue will go away after restarting the car. No-fault light shows up. The problem has not been reproduced by a dealer since it is intermittent. The issue is reported to the manufacturer, but no actions from the manufacturer have been taken. The issue does pose a safety risk to me and other road traffics since the problem may happen anytime on driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452185February 16, 2022
SERVICE BRAKES
Purchase new Tucson from Hyundai of Saint Augustine FL in April 2021, the vehicle worked fine. Then in July 2021 the vacuum assist brakes would not hold a vacuum after the engine was shut down, so when you went to start the vehicle it required excessive pressure on the brake peddle to clear the interlock before the vehicle would start. Took vehicle to dealer and told service writer that I thought it was the Check Valve leaking. After 2 hours service writer told me Tucson was ready and their technician did not find anything wrong and that there is no Check Valve. Drove vehicle home and the vacuum assist brake was still not correct so I filed a case with Hyundai USA (#18769467) about the problem and waited for them to contact me. When they contacted me they told me to take it back to dealer and they would fix the problem. I know enough about vehicles that use engine vacuum for power assist brakes have a check valve, so before I went back to dealer I looked up the part number (59139-2W000) vacuum intensifier, and the Hyundai patent (US7752841B2) which clearly shows a check valve. Went back to dealer in October as instructed by Hyundai and told the service writer the same thing I told him the first time. Waited 2 hours again and was told the technician did not find anything wrong and there is no check valve. I then showed him the part number and said that is the check valve. He said he would check with the service manager to see if Hyundai would cover the cost to replace the part and would call me later. Got the call and was informed that Hyundai would NOT pay to replace the part because the dealership technician did not find any thing wrong. How could the technician find anything wrong with a check valve when he said there is no check valve in the brake system. If the engine quit while I was driving I would not have power assist brakes which could cause an accident. I bought the part from different dealer & installed it, brakes work fine now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450529February 5, 2022
ENGINE
At highway speed engine began stumbling and shaking car and stalled the car within 5 seconds bring car to halt. Engine would not restart properly, would not settle at idle rpm with rapidly inconsistent rpm shaking the car and then stall within 5 seconds. Any attempt to place car in drive immediately stalls car. After attempting 50-60 bump starts to get car off road the check engine light and error message about engine control system error eventually showed. Hyundai towing refused to take inoperable car to dealership for warranty repair of 1000mi car, instead left it at our apt parking lot. The engine failure left the driver and other motorists in danger as unable to move stranded car off 50mph busy main road on cold dark snowy evening. Dealer reports they are “swamped” with repairs and cannot see an inoperable car for at least 2-3 weeks and no loaners or rental could be provided. There were no warning lights or warning during initial stall or subsequent restarts. Error message and check engine light did not light until attempting 50-60 bump starts trying to get car off road and a hazard to occupants and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450274February 3, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
The headlights on the 2022 Hyundai Tucson are a road safety hazard and should be outlawed from US roadways. Turning on the headlights creates a dark shadow covering over half of the windshield from top to bottom with a triangle at the bottom of shadow at each end. The triangles can be seen on each headlight lens. Driving the Tucson at night is like wearing a pair of dark sunglasses. The bottom of the shadow moves with every movement of the vehicle which is distracting hazardous, hypnotizing and not safe. If I would have driven this vehicle at night, I would not have purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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