Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10332306May 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN DOWNSHIFTING WITH LOUD CLUNK AND LURCHING OF VEHICLE AT 35 MPH. FELT AS IF I HAD BEEN HIT FROM BEHIND BY ANOTHER VEHICLE. INSTINCTIVELY HIT THE BRAKES AND PULLED OVER TO CHECK FOR EXTERIOR DAMAGE, AND FOUND NONE. CONTINUED DOWN THE ROAD AND EXPERIENCED UNUSUAL INCREASES IN RPMS. WHEN I ARRIVED AT MY DESTINATION, THE VEHICLE WOULD NOT GO IN REVERSE. OWNED VEHICLE ONLY 11 DAYS. INCIDENT OCCURRED AT 500 MILES. VEHICLE TOWED TO DEALERSHIP. SERVICE CENTER INFORMS ME THAT VEHICLE SEEMS TO BE "PERFORMING NORMALLY," BUT THEY ARE "CHECKING THE CODES." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332115May 25, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 HYUNDAI TUCSON. THE CONTACT STATED THAT SHE HAS BEEN EXPERIENCING RECURRING FAILURES IN WHICH THE VEHICLE WILL INTERMITTENTLY STALL WHILE DECELERATING. WHEN THE FAILURE WOULD OCCUR, THERE WAS A LOSS OF POWER STEERING AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331241May 19, 2010
STEERING
TL*THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE DRIVING AT 75 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD SWAY FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH IT. THE CURRENT IS2,633 AND FAILURE MILEAGE WAS 4,100 UPDATED 7/16/10 *CN UPDATED 07/22/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330419May 14, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 HYUNDAI TUSCON. WHILE DRIVING AT 15 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AND THE STABILITY CONTROL ACTIVATED. SHE ATTEMPTED TO DEACTIVATE THE ESC BUT TO NO AVAIL. SHE ATTEMPTED TO DEPRESS THE BRAKES BUT THE BRAKE PEDAL FELL INTO THE FLOORBOARD AND WOULD NOT ENGAGE. SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. THE VEHICLE HAD NOT YET BEEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 16,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328971May 5, 2010
ENGINE AND ENGINE COOLING
MY 2007 HYUNDAI TUCSON KEEPS STALLING AFTER BEING ON THE HIGHWAY. WHEN THE VEHICLE COMES TO A STOP THE ENGINE STALLS OUT. I HAVE HAD THE VEHICLE BACK TO THE DEALER IN WICH THE CHANGED THE CRANK SHAFT SENSOR, THAT WAS 5 DAYS AGO , TODAY THE VEHICLE STALLED AGAIN. AS I WAS TOLD BY THE DEALER, IF THEY CAN NOT GET THE VEHICLE TO STALL THEN THEY CAN NOT TELL ME WHATS GOING ON. READING ON LINE IT APPEARS THIS IS A HUGE ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328775May 4, 2010
SEAT BELTS
RECENTLY PURCHASED A NEW HYUNDAI TUCSON AND FOUND THERE IS NO ALERT BELL, BUZZER, OR LIGHT TO TELL THE FRONT SEAT PASSENGER THAT THEY DO NOT HAVE THEIR SEAT BELT BUCKLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327004April 22, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT ON APRIL 21, 2010 WHEN STARTING THE VEHICLE, SHE HEARD A NOISE AND NOTICED THAT THE CRANKSHAFT PULLEY HAD FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE PART NEEDED TO MAKE THE REPAIRS WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 27,508.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326596April 20, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED WHILE SITTING IDLE AT A TRAFFIC STOP, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARRANT. THE VEHICLE CRASHED INTO A PRECEDING VEHICLE. THE CONTACT CONFIRMED THIS WAS THE THIRD CRASH RESULTING FROM UNINTENDED ACCELERATION IN THE VEHICLE. THE CONTACT CONFIRMED THAT WHEN THE ACCELERATION WOULD OCCUR, THE VEHICLE COULD BE STOPPED BY SWITCHING THE GEAR TO NEUTRAL. THE VEHICLE WAS LEFT WITH THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 28000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10326261April 18, 2010
ENGINE AND ENGINE COOLING
THE LOWER ENGINE SPLASH COVER CAME OFF MY 2006 HYUNDAI TUCSON. I WAS LUCKY IT CAME OFF WHILE BACKING OUT OF MY DRIVEWAY. IF THIS LARGE PIECE OF PLASTIC CAME OFF ON THE HIGHWAY IT WOULD BE EASY TO LOSE CONTROL OF THE VEHICLE. IT COULD ALSO BE HAZARDOUS TO ANY VEHICLES BEHIND A CAR LOSING THIS PART. THE SPLASH PAN IS BOLTED ON WITH THE BOLTS GOING UP INTO A RECESS AND HAS A METAL WASHER GOING AGAINST THE PLASTIC. THE DEALER HAS TOLD ME THAT THIS PART IS TAKEN OFF EACH TIME THE OIL IS CHANGED. MY CAR HAS ABOUT 43,000 MILES ON IT THIS MEANS THE OIL HAS BEEN CHANGED ABOUT 15 TIMES. DUE TO THE FACT I WAS BACKING UP THE SPLASH PAN WAS NOT DAMAGED VERY MUCH. THE PLASTIC WHERE THE WASHER HITS IT IS COMPLETELY WORN AWAY AND THE HOLES HAVE BECOME LARGE ENOUGH THAT THE WASHER NO LONGER WILL HOLD IT. YOU CAN?T PUT A LARGER WASHER ON IT BECAUSE OF THE WAY IT IS RECESSED. THIS PROBABLY HAPPENS FREQUENTLY BECAUSE THE DEALER HAD ONE IN STOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324252April 14, 2010
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL
2007 HYUNDAI TUSCON. CONSUMER STATES AIRBAG SYSTEM FAILURE. *TGW THE CONSUMER STATED SHE SUFFERED A MEDICAL EMERGENCY. SHE REAR ENDED THE FIRST VEHICLE, CRASHED INTO THE SIDE OF ANOTHER WHICH THEN SET OFF A CHAIN REACTION. THE CONSUMER BELIEVED THE DRIVERS SIDE AIR BAG SHOULD HAVE DEPLOYED. FOUR MONTHS AFTER SHE PURCHASED THE VEHICLE, SHE RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE AIR BAG INFLATOR MODULE. THE RECALL WAS PERFORMED AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. SINCE THE ACCIDENT, THE CONSUMER QUESTIONED WHETHER THE AIR BAG INFLATOR MODULE WAS REPLACED WITH AN EQUALLY DEFECTIVE PART OR WAS IT REPLACED AT ALL. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10324549April 8, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2009 HYUNDAI TUCSON. WHILE DRIVING 41 MPH, ANOTHER VEHICLE TRAVELLING 52 MPH DROVE OVER THE CENTER LANE CRASHED HEAD-ON WITH THE CONTACT'S VEHICLE; HOWEVER, NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS INJURED AND TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10322789March 30, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE HORN, DOOR LOCKS AND SAFETY ALARMS WOULD MALFUNCTION PERIODICALLY. THE DEALER ADVISED REPAIRS COULD NOT BE MADE TO THE VEHICLE UNTIL THE SYSTEMS FAILED COMPLETELY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 91,252. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322931March 30, 2010
AIR BAGS:FRONTAL
OWN 2006 HYUNDAI TUSCON. BROUGHT IT INTO ENFIELD HYUDAI TO HAVE AIR BAG COVER SERVICED THEY DENIED ANY KNOWLEDGE OF A PROBLEM WITH THIS ITEM. ALSO DENIED ME SERVICE ON MY AIR BAG COVER. PLEASE FILE A COMPLAINT FOR ME.I WAS NEVER TOLD ABOUT RECALL NHTSA 10021298 WHAT OTHER ACTIONS SHOULD I TAKE? THANK YOU, REINHARDT KRESS 860-597-0799
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322340March 26, 2010
VISIBILITY
ON 3/23/2010 WHILE DRIVING MY 2008 HYUNDAI TUCSON (MILEAGE 17372 )ON A RAINY DAY, MY FRONT WIPERS STOPPED IN THE 1:00 POSITION (APPROX) RESTRICTING MY VISUAL SIGHT OF OTHER VEHICLES AND OBJECTS ON THE ROAD. I WAS DRIVING ON A HIGH TRAFFIC ROAD THRU TOWN. I WAS TERRIFIED SINCE I COULD NOT JUST STOP THE CAR AND HAD TO DRIVE APPROX 100' WITH POOR VISIBILITY. I CALLED THE DEALERSHIP TO REPORT THE INCIDENT & TO GET SERVICE. THE TECHNICIAN TOLD ME IT WAS A SAFETY HAZARD DRIVING WITH NO WIPERS AND TO GET IT IN. I EXPLAINED THAT I LIVED 50 MINUTES AWAY AND HAD TO WAIT FOR THE WEATHER TO CLEAR BEFORE ATTEMPTING THE DRIVE. ON 3/25/10 I DROVE MY TUCSON TO THE DEALERSHIP WHERE I WAS TOLD I WOULD BE CHARGED 47.50 FOR THE REPAIR IF IT ENDED UP BEING A NUT, DUE TO THE WARRANTY NOT COVERING IT. I STATED THAT THE VEHICLE WAS NEW, IT WAS A SAFETY HAZARD & THAT I REFUSED TO PAY SUCH A CHARGE. I TOLD THE TECH THAT IF I WAS CHARGED I WOULD FOLLOW THRU WITH THE PROPER CHANNELS TO COMPLAIN ABOUT SUCH CHARGE. AFTER SERVICING MY TUCSON I WAS TOLD THAT THEY FOUND THE WIPERS LOOSE AT THE MOTOR AND THEY FOUND THE NUT OFF LINKAGE. THEY REPLACED NUT, TESTED THE TUCSON AND SAID THE VEHICLE WAS DONE. THE GENTLEMEN TOLD ME THIS NUT BECOME LOOSE DUE TO SNOW/ICE BEING ON MY WINDSHIELD & TRYING TO USE THE WIPERS. HE STATED THAT THEY MANUFACTURE IT THIS WAY SO YOU DONT BLOW THE WIPER MOTOR. SO MUST BE YOU CANT DRIVE WHEN ITS SNOWING OR SLEETING OUT EITHER SINCE THIS COULD CAUSE THE NUT TO BECOME LOOSE ON THE WIPER TRANSMISSION?... THIS MAKES NO SENSE TO ME! IT WAS RAINING OUT. NEEDLESS TO SAY THE TECHNICIAN SAID HE GOT IT COVERED UNDER WARRANTY. SO NO CHARGE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321508March 23, 2010
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
ASSISTANT SERVICE MANAGER, I HAVE A 2008 HYUNDAI TUSCON, PURCHASED AT FITZGERALD'S, WHICH YOU HAVE SERVICED IN THE PAST. YESTERDAY (3/21/10) WHEN ON A SHORT ROAD TRIP I STOPPED FOR GAS. ON STARTING, THE ENGINE ACCELERATED ON ITS OWN (WITHOUT ACCELERATOR PRESSURE) TO AN IDLE RPM OF 5000 WHILE IN "PARK". IT DID THIS REPEATEDLY. I WAS ABLE TO PUT IT IN GEAR ONLY BY SHIFTING IT RAPIDLY INTO DRIVE IMMEDIATELY AFTER STARTING, BEFORE THE ENGINE RPM INCREASED DRAMATICALLY. THE CAR WOULD THEN MAINTAIN A ROAD SPEED OF AROUND 60 MPH ON ITS OWN WITHOUT ACCELERATOR PRESSURE IF THE BRAKES WERE NOT APPLIED. THANKFULLY, THE BRAKES WOULD SLOW THE CAR, BUT AT A STOP (WHILE IN DRIVE) THE ENGINE WOULD IDLE AT 2000 RPM REQUIRING MARKED BRAKE PRESSURE TO KEEP IT FROM ACCELERATING FORWARD. IF PLACED IN NEUTRAL THE ENGINE WOULD ACCELERATE TO AROUND 5000 RPM. IT DID THIS CONTINUOUSLY AND REPEATEDLY OVER A 6 HOUR PERIOD OF TIME. THIS AM (THE FOLLOWING MORNING) THE CAR FUNCTIONED NORMALLY! I AM IN SYRACUSE FOR THE NEXT 2 WEEKS AND WOULD PREFER TO HAVE THE CAR SERVICED IN THE DC AREA, IF IT CONTINUES TO FUNCTION SATISFACTORY IN THE INTERIM. OBVIOUSLY, THIS SITUATION IS DANGEROUS AND RINGS OF THE TOYOTA FIASCO. I CALLED HYUNDAI MOTOR CONSUMER ASSISTANCE (800-633-5151) TO REGISTER THE CONCERN, BUT WAS PLACED ON HOLD INTERMINABLY AND NEVER GOT THROUGH. I WILL FORWARD THIS E-MAIL TO THEM VIA LAND MAIL AS WELL AS TO THE NATIONAL SAFETY TRANSPORTATION BOARD. PLEASE REGISTER THIS CONCERN IN YOUR RECORDS. I PLAN TO BRING IT IN FOR SERVICE WHEN I RETURN TO MARYLAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321421March 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HYUNDAI TUCSON WILL STALL EACH TIME THE VEHICLE IS DRIVEN STEADILY AT HIGHWAY SPEED FOR 20 MILES OR SO. GETTING BACK ON SURFACE STREETS IT BEGINS TO SUDDENLY DOWNSHIFT INTO 2ND OR FIRST WHEN SLOWING OR BRAKING. FOLLOWING THIS, THE VEHICLE WILL STALL IF IT GETS SLOW ENOUGH OR YOU COME TO A STOP. I FEAR BEING REARENDED OR LEFT IN A LANE TO RESTART WITH TRAFFIC BEARING DOWN. THE INTERNET HAS SEVERAL INSTANCES OF THE SAME PROBLEM WITH NO RESOLUTION FROM HYUNDAI. I ADD MY INFORMATION, IN HOPE IT WILL SAVE SOMEONE AND SOLVE THE PROBLEM. I HAVE OWNED THE VEHICLE 4 MONTHS AND I'M THE 3RD OWNER, BOUGHT FROM HYUNDAI LOT.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320982March 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS PERSISTING. CAUSING VERY HARD DOWNSHIFTS, MAKING SEAT BELT TENSIONERS LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319039March 11, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HYUNDAI TUCSON. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH. WHILE DEPRESSING THE BRAKE AN UNINTENDED ACCELERATION OCCURRED WITHOUT WARNING. IMMEDIATELY, EXTREME BODILY FORCE WAS REQUIRED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE FAILURE OCCURRED AT ANY SPEED UNDER 15 MPH. THE IDENTICAL FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE CONTACT HAS BEEN UNSUCCESSFUL IN REACHING THE MANUFACTURER AND AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 1,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316871March 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
NO ACCIDENT YET, BUT WORRISOME. HAVE A 2010 HYUNDAI TUCSON LIMITED AWD. ON SEVERAL OCCASIONS NOW. WHEN SLOWING DOWN (SUCH AS A HIGHWAY ON OR OFF RAMP), WITHOUT FOOT ON THE GAS. CAR VIOLENTLY DOWNSHIFTS. TO THE POINT FEELS LIKE SOMEONE SLAMMED ON THE BRAKES. ACTUALLY SLOWED THE CAR DOWN ENOUGH THAT I PUSHED FORWARD IN THE DRIVERS SEATS, AND THE SEAT BELT TENSIONED UP TO KEEP ME GOING FORWARD. THIS HAS HAPPENED SEVERAL TIMES. I HAVE ASKED THE DEALER ABOUT THIS, AND THEY SAID THERE IS NO DEFECT, AND THAT IT IS 'NORMAL' BEHAVIOR. BUT I HAVE NEVER BEEN IN A CAR THAT SHIFTS THIS HARD AND THIS VIOLENTLY TO MAKE ME WORRY ABOUT CRASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311922February 18, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING IN HEAVY SNOW IN DECEMBER 2009 AND TWICE IN JANUARY 2010. I APPLIED THE BRAKES. THE ANTI LOCK BRAKE SYSTEM WILL NOT STOP THE CAR WITHIN 20 TO 30 FEET OF THE CAR AHEAD. I HAVE TO DIVERT OFF ROAD TO AVOID REAR ENDING THE CAR IN FRONT OF ME. REPORTED THE PROBLEM AND INCIDENTS TO THE DEALERSHIP. THE CAR WAS TEST DRIVEN ON DRY PAVEMENT. I WAS TOLD THERE WAS NO PROBLEM THE ANTI LOCK BRAKE SYSTEM IS PERFORMING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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