Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10555482December 10, 2013
ENGINE, ELECTRICAL SYSTEM
THE CAR WOULD NOT START WHEN I WENT TO START IT UP. IT WAS PARKED OUTSIDE OVERNIGHT IN 20 DEGREE WEATHER AND JUST CLICKED WHEN I WENT TO START IT. I HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE TO COME AND JUMP THE CAR. THEY DID AND IT TOOK THEM A COUPLE OF TRIES AND THEY HAD TO USE THEIR VEHICLE, NOT THE PORTABLE STARTER. THEY SAID THAT THE BATTERY WAS DRAINED. THERE WAS NO REASON FOR THAT BECAUSE THERE WERE NO LIGHTS LEFT ON. I TOOK IT IN FOR SERVICE AND THEY CHECKED THE BATTERY AND SAID IT WAS IT HAPPENED AGAIN ON FEBRUARY 3, 2013 AND I HAD TO DO THE SAME THING. I HAD THE DEALERSHIP CHECK THE BATTERY AND IT WAS FINE. ON MARCH 15, 2013, THE DEALERSHIP CHECKED THE BATTERY AND IT REGISTERED A STRONG CHARGE. THE DEALERSHIP WANTED ME TO LEAVE THE CAR THERE OVERNIGHT TO DUPLICATE THE CONDITIONS OF THE CAR NOT STARTING UP, BUT WERE NOT WILLING TO LET ME USE A FREE LOANER. AS THE TEMPERATURE WARMED UP, IT WAS NOT AN ISSUE. HOWEVER, TODAY I WENT TO START MY CAR AND LEAVE FOR WORK, THE VEHICLE DID NOT START UP. IT JUST CLICKED, THE RADIO WORKED, LIGHTS WORKED, BUT THE ENGINE WOULD NOT TURN OVER. I AM TAKING THE VEHICLE TO THE DEALERSHIP LATER TODAY AND THEY WILL LET ME USE A LOANER FOR FREE. I HOPE THAT THEY ARE ABLE TO DIAGNOSE AND FIX THE PROBLEM AS I NEED MY VEHICLE FOR TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555350December 9, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I WAS AT A GAS STATION AND POSITIONING MY VEHICLE FOR FUELING. THE TRANSMISSION SHIFT LEVER GOT STUCK AND I COULDN'T MOVE IT TO ANYWHERE BUT NEUTRAL. DURING THIS TIME THE ESC AND DOWNHILL BRAKE CONTROL LIGHTS WERE ON. THEN I SWITCHED OFF THE ENGINE AND RESTARTED IT, THE PROBLEM SEEM TO GO OFF. NOW IT RECURS VERY OFTEN AT LEAST 5 TIMES A DAY EVEN AT LOW SPEEDS ~25 MPH ON A DRY ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554204November 30, 2013
VEHICLE SPEED CONTROL
I OWN A HYUNDAI TUCSON 2012. ON DECEMBER 31, 2012, WE TOOK THE VEHICLE TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND REPORTED THAT WE HAVE EXPERIENCED SEVERAL INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA) (I.E., THE RPM RACED UP TO 4,000 RPMS WHEN AT IDLE AND ACCELERATOR WAS NOT PRESSED). THE DEALERSHIP COULD NOT DUPLICATE/VERIFY CONCERN. ON NOVEMBER 10, 2013, AGAIN WE EXPRESSED THE DEALERSHIP THE SAME CONCERN; HOWEVER, WE RECEIVED THE SAME RESPONSE AS ON DECEMBER 31, 2012. THROUGHOUT THIS YEAR WE HAVE EXPERIENCED SUA SEVERAL TIMES, THE MOST RECENT ONE LAST NIGHT, WHEN WHILE IN MOTION THE CAR UNEXPECTEDLY ACCELERATED ITS RPM. I BELIEVE THIS IS A SERIOUSLY SAFETY CONCERN WHICH HYUNDAI SHOULD ADDRESS IMMEDIATELY BY INVESTIGATING THE PROBLEM AND ISSUING A SAFETY RECALL TO ITS CUSTOMERS. PLEASE ADVICE THE ACTION WE SHOULD TAKE TO HAVE THIS PROBLEM SOLVED AND AVOID ANY INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552460November 15, 2013
AIR BAGS, WHEELS, STRUCTURE:BODY
WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10551444November 7, 2013
POWER TRAIN
WHILE DRIVING MY 2011 HYUNDAI TUCSON MANUAL STICK SHIFT ON THE FREEWAY IN 5TH GEAR, THE CLUTCH CAME APART. ACCORDING TO THE SERVICE TECH, THE CLUTCH HAD NO SIGNIFICANT OWNER WEAR AND TEAR. HE INFORMED ME THAT THE CLUTCH WAS DEFECTIVE AND THAT IT FELL APART WHILE DRIVING BECAUSE A PIECE FELL OUT, WHICH, ACCORDING TO HIM, SHOULD NEVER HAVE HAPPENED. PICTURES OF DEFECTIVE CLUTCH AVAILABLE. *FOUR MONTHS PRIOR, THE CLUTCH SENSOR WENT OUT AND THE VEHICLE WOULD NOT START. I WAS INFORMED THAT THE VEHICLE HAD A FAULTY SENSOR, AGAIN DUE TO PRODUCT DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549648October 26, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
SOMETIMES WHEN MY CAR IS PARKED IN MY GARAGE ALL OF THE DOORS LOCK WITHOUT ME USING THE FOB.I DID HAVE THE DEALER LOOK AT THIS ISSUE,BUT THEY WERE NOT ABLE TO RECREATE MY ISSUE.SO WHEN I GET MY OIL CHANGE I MAKE SURE THE DRIVER'S SIDE WINDOW IS DOWN,SO THE CAR DOESN'T LOCK ON THE MECHANIC WITH THE KEYS INSIDE.I ALSO FEEL THAT MY CAR DOESN'T GET ENOUGH MILES TO THE GALLON AND IT SHOULD OF BEEN INCLUDED IN THE LAST RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545406September 25, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS
TOOK VEHICLE IN FOR OIL CHANGE AND NOTICED THAT THEY RECOMMENDED CHANGING ALL 3 BRAKE LIGHTS. VERIFIED THAT ALL BRAKES LIGHTS WERE OUT AND ESC LIGHT ON. WENT ON NHTSA WEBSITE AND FOUND OUT THERE WAS A RECALL ON BRAKE LAMP SWITCH FOR THAT VEHICLE. TOOK CAR TO DEALERSHIP AND WAS INFORMED THAT RECALL DID NOT PERTAIN TO MY VIN. SAID THAT IT HAD BEEN REPLACED IN 12/10/09 FOR A RECALL AT THAT TIME OF THE SAME PART. BELIEVE PART THAT WAS REPLACED WAS DEFECTIVE. DEALERSHIP REPLACED BRAKE LAMP SWITCH AGAIN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544765September 21, 2013
EXTERIOR LIGHTING
MY BRAKE LIGHTS FAIL TO ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR THE BRAKE LIGHTS REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT STAYS ILLUMINATED.THIS ISSUE IS RELATED TO RECALLS NO. 09V280000, AND 09V122000. MY VEHICLE WAS MANUFACTURED 03/2006, AND WHEN I REPORTED IT TO HYUNDAI CUSTOMER SERVICE, THEY SAID IT WAS IN FACT CAMPAIGN 092, BUT THAT THEY DID NOT "RECEIVE ENOUGH COMPLAINTS ABOUT THIS YEAR OF VEHICLE FOR THIS ISSUE SO THERE ARE NO OPEN RECALLS FOR THIS VIN." IN OTHER WORDS...THEY DECIDED NOT TO HONOR THE RECALL BECAUSE IT IS "VOLUNTARY," AND ANY COSTS ASSOCIATED WITH FIXING IT WILL BE OUT OF MY POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544079September 17, 2013
TIRES
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 225/60/R17. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE REAR PASSENGER'S SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE SPARE TIRE WITH A NEW TIRE. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE FAILURE THE INNER FENDER LINER, UNDER BUMPER PLATE, SHOCK BOOT, AND THE MUD GUARD WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542988September 10, 2013
POWER TRAIN
CAR WOULD NOT GO INTO GEAR - DASHBOARD ABS LIGHT, TRACTION CONTROL LIGHT ETC ILLUMINATED. DEALER COULD NOT DIAGNOSIS ISSUE..........IT HAS HAPPEN SEVERAL TIMES SINCE BUT RESET ITSELF. TODAY 9/10/13 AGAIN IT HAPPENED AND I HAD TO POP THE SHIFT LOCK TO OVERRIDE AND PUT IT INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542682September 9, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE BRAKING FOR A TRAFFIC STOP AT 30 MPH, THE BRAKE LIGHT LAMP FAILED TO ILLUMINATE UPON ENGAGING THE BRAKES. THE CONTACT WAS ALERTED BY ANOTHER DRIVER REGARDING THE BRAKE LIGHT DEFECT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V280000 (EXTERIOR LIGHTING) AND CONTACTED THE MANUFACTURER, WHO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE STOP LAMP SWITCH WAS REPLACED. THE THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538388September 2, 2013
STRUCTURE:BODY
STEERING WHEEL MATERIAL IS DISINTEGRATING. THE MATERIAL IS A RUBBERY COATING AND FIRST BEGAN CRACKING AND PROCEEDED TO COME OFF IN LARGER CHUNKS EXPOSING THE INNER STEEL FRAME. DEALER AND HYUNDAI REFUSED TO OFFER RESOLUTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538390September 2, 2013
EXTERIOR LIGHTING
THE HEADLIGHT LENSES HAVE NOT JUST OXIDIZED AS IS COMMON WITH VEHICLES THAT HAVE PLASTIC LENSES. THE MATERIAL ACTUALLY HAS HAIRLINE CRACKS RUNNING THROUGHOUT. THAT DEFECT, COUPLED WITH THE OXIDATION THAT NO AMOUNT OF POLISHING HAS BEEN ABLE TO REMEDY MAKES THE BRIGHTNESS OF EVEN THE BEST REPLACEMENT BULBS LESS SAFE FOR NIGHTTIME OPERATION. THE DEALER AND HYUNDAI USA BOTH REFUSED TO OFFER A REMEDY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536100August 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
THE DOWNHILL BRAKE CONTROL (DBC) INDICATOR AND THE ELECTRONIC STABILITY CONTROL (ESC) LIGHTS COME ON WHILE CAR IS IN OPERATION FOR NO APPARENT REASON - DRIVING NORMAL SPEED - ABOUT 45 MPH, IN NORMAL DRY ROAD CONDITIONS. WHEN I GO TO STOP THE CAR, THE SHIFT LEVER GETS STUCK AND CANNOT PUT IN PARK. IT TAKES A FEW TRIES AT JIGGLING THE SHIFT LEVER AND JIGGLING KEY IN IGNITION TO GET IT TO GO INTO PARK. AFTER SHUTTING OFF ENGINE, RESTART IS NORMAL WITH THE DBC AND ESC LIGHTS NO LONGER ON. THIS HAS HAPPENED AT LEAST 10 TIMES SINCE ORIGINAL TIME I NOTICED IT A FEW MONTHS AGO. DUE TO DEATH IN THE FAMILY AND OTHER ISSUES, HAVE NOT BEEN ABLE TO TAKE IT INTO TO DEALER SINCE THE FIRST OCCURRENCE I NOTICED IN MARCH. I'M TAKING IT IN TOMORROW AND WILL ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535757August 16, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING AT APPROX. 45 MPH, I NOTICED THAT THE ELECTRONIC STABILITY CONTROL LIGHT WAS ON AND THE DOWNHILL BRAKE CONTROL INDICATOR (RED) WAS ON. I RETURNED HOME, SHUT DOWN THE ENGINE, RESTARTED IT, AND THE PROBLEM SEEMED TO GO AWAY. UPON RETURNING HOME THE NEXT DAY FROM A TRIP, WHILE PARKING THE CAR, BOTH INDICATORS CAME ON, AND THE VEHICLE WOULD NOT ALLOW ME TO PUT THE TRANSMISSION INTO PARK. I LEFT THE TRANSMISSION IN NEUTRAL, AND SHUT THE ENGINE DOWN. I THEN TURNED THE KEY ON, PUT MY FOOT ON THE ACCELERATOR PEDAL (TO THE FLOOR) FOR 3 SECONDS, TURNED THE KEY ON, AND THE PROBLEM WAS GONE....FOR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535451August 15, 2013
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
AFTER TAKING LEFT TURN THE REAR END STARTED TO SHAKE HAD CAR TOWED TO GARAGE WHERE IT WAS FOUND THE REAR SUB FRAME HAD COMPLETE BROKEN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535287August 14, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
INCLINE AND TRACTION CONTROL LIGHTS ILLUMINATED ON DASH, SIGNALING AN ELECTRICAL PROBLEM. DISCOVERED THAT EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE UPON DEPRESSION OF BRAKE PEDDLE, OR WOULD WORK INTERMITTENTLY. ALSO DISCOVERED THAT WHILE THE VEHICLE WAS IN THIS CONDITION, THE CAR WOULD NOT ALLOW THE GEAR SHIFT TO GO INTO PARK. THIS WAS A VERY DANGEROUS CONDITION FOR THIS VEHICLE AND COULD HAVE RESULTED IN THE VEHICLE BEING REAR ENDED DUE TO THE INOPERABLE BRAKE LIGHT INDICATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535384August 14, 2013
STEERING, POWER TRAIN, WHEELS
CAR HAS BEEN IN SHOP ABOUT 8 TIME FOR PULLING TO RIGHT 1ST THEY SAID IT WAS BAD TIRES SWITCHED OUT BUT STILL CONTINUED TO PULL WENT IT SHOP AGAIN SAID IT WAS THE TIRES SO SWITCHED OUT AGAIN TOOK ANOTHER DEALER SAID THAT IT WAS THE CROWNING IN ROAD I DROVE OTHER TUCSON'S AND THEY DID NOT PULL THEN THEY SAID IT WAS BECAUSE OF ALL THE MILEAGE THAT WAS ON MY CAR NEXT THEY SAID IT WAS PULLING BC OF ELECTRONIC STEERING ID REALLY LIKE TO KNOW WHAT IS WRONG WITH THE CAR. I HAVE A REGIONAL PERSON COMING DOWN ON THE 28TH OF AUG TO LOOK INTO CAR PULLING TO RIGHT. ALSO HAVE TOOK MY CAR TO FIRESTONES AND THEY SAY THAT THERE IS SOMETHING DEFINITELY WRONG WITH THE TOW AND ALIGNMENT YET THE DEALER INSISTS THAT IS NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535405August 14, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, SHE APPROACHED A TRAFFIC STOP SIGNAL AND THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC WHO BOTH WERE UNABLE TO LOCATE OR DUPLICATE THE PROBLEM. THE CONTACT WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534937August 12, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI TUCSON. THE CONTACT STATED WAS DRIVING 35 MPH AND CRASHED INTO THE REAR BUMPER OF A PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE MOUTH AND KNEE. THE FRONT PASSENGER WAS THROWN FROM THE VEHICLE AND THROUGH THE FRONT WINDSHIELD, SUSTAINING INJURIES TO THE EYES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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