Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10693030March 9, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2013 HYUNDAI TUSCAN. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692696March 7, 2015
ENGINE, VEHICLE SPEED CONTROL
I PUSHED ON THE GAS TO ACCELERATE AND NOTHING HAPPENED EXCEPT THE RPMS SPIKED TO AROUND 5-6K AND THE ENGINE SOUNDED AS IF I WERE IN NEUTRAL AND REVVING IT UP AGGRESSIVELY. THIS HAS SUBSEQUENTLY HAPPENED DOZENS OF TIMES WHEN TRAVELING BETWEEN 30 AND 65 MPH. IT IS SCARY, ESPECIALLY WHEN I NEED TO ACCELERATE, SAY IN A PASSING SITUATION OR WHEN TRAVELING TO GET OUT OF THE WAY. I'VE TAKEN THE VEHICLE TO HYUNDAI (SHEPPARD IN EUGENE/SPRINGFIELD, OR) TWICE FOR THIS ISSUE. BOTH TIMES, THEY KEPT IT OVERNIGHT AND RETURNED IT TO ME WITHOUT FIXING ANYTHING SAYING: 1) I WAS THE ONLY ONE IN THE WORLD WHO REPORTED THIS PROBLEM, 2) THEY COULDN'T REPLICATE THE PROBLEM, AND 3) THERE IS NOTHING WRONG WITH MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681760February 6, 2015
SUSPENSION, WHEELS
I PURCHASED THE VEHICLE IN JANUARY 2014. WITHIN 500 MILE I NOTICED A STRONG VIBRATION IN THE FRONT SUSPENSION. MORE ACCURATELY IT WAS A BOUNCING (UP AND DOWN) OF THE FRONT OF THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER MULTIPLE TIMES AND THE DEALER SERVICE DEPARTMENT VERIFIED THAT THE CONDITION EXISTED. THEY ROTATED AND BALANCE THE TIRES SEVERAL TIMES. THIS DID NOT SOLVE THE PROBLEM. THEY CHANGED A DRIVE SHAFT. THIS DID NOT SOLVE THE PROBLEM. THEY REPLACED MY WHEELS AND TIRES WITH A SET FROM ANOTHER 2014 TUCSON. AGAIN, NO CHANGE. THE VEHICLE CONTINUED TO EXHIBIT A VERY PRONOUNCED BOUNCE IN THE FRONT SUSPENSION. I FILED A COMPLAINT WITH HYUNDAI AND RECEIVED A CASE NUMBER. I RETURNED TO MY DEALER AND REQUESTED TO TAKE ANOTHER 2014 HYUNDAI TUCSON FOR A TEST DRIVE. THIS VEHICLE HAD THE SAME BOUNCE IN THE FRONT SUSPENSION. I CONTACTED HYUNDAI AND INFORMED THEM THAT MULTIPLE TUCSONS HAD THE SAME PROBLEM. HYUNDAI'S ANSWER WAS THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE. THAT CLOSED THE CASE AS FAR AS HYUNDAI WAS CONCERNED. I BELIEVE THIS IS AN UNSAFE "CHARACTERISTIC" AND DO NOT BELIEVE THAT HYUNDAI OR ANY OTHER MANUFACTURER WOULD DESIGN A VEHICLE WITH A BOUNCE IN THE FRONT SUSPENSION. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED AND CORRECTED BEFORE SOME SORT OF ACCIDENT TAKES PLACE. THIS FRONT SUSPENSION BOUNCE MAKES THE VEHICLE FEEL VERY UNSAFE IN INCLEMENT WEATHER SUCH AS RAIN, SNOW AND ICY ROAD CONDITIONS. HYUNDAI HAS CLOSED THE CASE AND REFUSES TO RE-OPEN IT OR PERFORM ANY FURTHER INVESTIGATION. THEIR DETERMINATION THAT THIS IS A VEHICLE "CHARACTERISTIC" IS BASED ON THE DRIVING OF 2 VEHICLES. I BELIEVE AN UNSAFE CONDITION LIKE THIS SHOULD BE INVESTIGATED. HYUNDAI IS DOING ABSOLUTELY NOTHING TO SOLVE THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681541February 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REGAINED POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678895January 26, 2015
ELECTRICAL SYSTEM
DEAD BATTERY AFTER SITTING FOR 3 DAYS. REPLACED BATTERY. DEAD BATTERY AGAIN A FEW WEEKS LATER, AGAIN AFTER SITTING FOR A FEW DAYS. USED THE CAR A LOT OVER NEXT TWO MONTHS, SO CAR DIDN'T SIT IDLE MORE THAN TWO DAYS AT A TIME. THEN THE PROBLEM RECURRED WHEN NOT DRIVING THE CAR FOR A FEW DAYS. TOOK IT TO A HYUNDAI DEALER, WHO COULDN'T FIND ANY PROBLEM. CAR OK WHEN USING IT ON A REGULAR BASIS. THEN PARKED IT FOR A FEW DAYS, AND BATTERY DIED. TOOK IT BACK TO THE DEALER WHO STILL CAN'T FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM. ONLY SOLUTION TO THE PROBLEM SEEMS TO BE TO DRIVE THE CAR EVERY DAY OR KEEP A TRICKLE CHARGER ON THE BATTERY WHEN THE CAR SITS FOR MORE THAN 2 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678967January 26, 2015
FUEL/PROPULSION SYSTEM, ENGINE
I WAS SLOWING TO A STOP AND COULD FEEL THAT THE CAR WAS GOING TO DIE AND IT DID. I TOOK IT TO THE DEALER AND THEY DID A FUEL INDUCTION SERVICE AND IT SEEMED TO FIX THE PROBLEM.THE DEALER SHOULD HAVE NOT CHARGED ME FOR A CAR SO NEW, BUT THEY PUT UNDER THE SERVICE "MAINTENANCE" WHICH I DIDN'T FIND OUT TILL A COUPLE YEARS LATER WHEN IT HAPPENED AGAIN AND I CALLED THE DEALERSHIP. I HAVE SINCE HAD THE SAME INCIDENT HAPPEN 5 TIMES AND AFTER READING SEVERAL PEOPLE HAVE HAD THE SAME THING WITH NO EXPLANATION I DECIDED TO PUT MY INCIDENTS IN SO THAT MORE PEOPLE WOULD KNOW IT ISN'T JUST A SINGLE HAPPENING OF THE SAME THING. AFTER THIS HAPPENS I TAKE THE CAR ON THE FREEWAY AND FLOOR IT MEANING TO BLOW OUT WHAT I THINK MAY BE STUCK IN THE FUEL LINE???? IT ALWAYS WORKS FOR A WHILE. THIS THING DOESN'T OCCUR FOR ANY PARTICULAR REASON AND I HAVE THE CAR WELL MAINTAINED. I NOW HAVE OVER 120,000 MILES AND THE LAST TIME IT DID THIS WAS ABOUT 6 MONTHS AGO. THANK GOODNESS NOTHING BAD HAS HAPPENED BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671092January 8, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
EXPLODING SUNROOF. I HAD JUST GOTTEN ONTO THE EXPRESSWAY DRIVING MY BRAND NEW 2015 HYUNDAI TUSCON. I HAD ONLY HAD THE CAR FOR ABOUT A WEEK. I WAS TRAVELING AT APPROXIMATELY 65 MPH WHEN I HEARD A VERY LOUD "POP" SOUND. I THOUGHT IT WAS A GUNSHOT. THEN THE MESH SUNROOF VISOR BEGAN TO SAG AND I COULD HEAR AND FEEL WIND COMING INTO THE VEHICLE FROM THAT AREA. I GOT OFF THE EXPRESSWAY, PULLED OVER AND GOT OUT TO LOOK AT THE ROOF. THE ENTIRE SUNROOF WAS SHATTERED. THERE WERE LARGE AND SMALL SHARDS OF SHARP GLASS SITTING ON TOP OF THE MESH INTERIOR SUNROOF COVER. I TRIED TO MOVE THEM BECAUSE THEY WERE CAUSING THE MESH TO SAG SO MUCH, BUT I CUT MY FINGERS WHILE DOING THIS SO I STOPPED. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP WHERE I HAD PURCHASED IT (ABOUT 20 MILES AWAY). WHILE DRIVING, I WAS FRIGHTENED THAT THE WEIGHT OF THE GLASS ON THE MESH WOULD CAUSE IT TO RIP OR COLLAPSE. AT THE DEALERSHIP, THEY DID NOT TELL ME ABOUT HYUNDAI SUNROOF RECALLS THAT I HAVE SINCE READ ABOUT. NOW THEY WANT ME TO COME AND PICK UP THE "REPAIRED" VEHICLE BUT I AM VERY CONCERNED THAT THIS IS A RECURRING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670591January 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669369December 31, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
NOTE: THERE ARE TWO SUNROOFS ON THIS VEHICLE; ONE FORWARD, OVER THE TWO FRONT SEATS, AND THE OTHER OVER THE BACK SEAT. WHILE DRIVING ON THE FREEWAY, THE FORWARD SUNROOF EXPLODED - GLASS FLYING EVERYWHERE - THERE WAS NOTHING LEFT. I CAN'T BELIEVE MY HEAD AND FACE WERE NOT CUT AND BLEEDING. THE POSSIBILITY OF ROCKS BEING THROWN FROM SOMEONE ON THE SIDE OF THE ROAD IS NIL: NO ONE WAS THERE. NEARBY VEHICLES WERE NOT FAR ENOUGH AWAY TO ALLOW THE NECESSARY TRAJECTORY FOR A ROCK SENT AIRBORNE FROM THEIR VEHICLES' TIRES TO LAND ON THE ROOF OF MY VEHICLE. I HAVE NO EXPLANATION OR REASON AS TO HOW OR WHY THIS HAPPENED. NOW I'M OUT $500.00 FOR MY DEDUCTIBLE, FOR SOMETHING THAT I CAN'T EXPLAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668152December 24, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. WHILE PARKED IN A DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND A FIRE REPORT WERE FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10667747December 22, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE TRUNK AND THE REAR PASSENGER SIDE SEAT. IN ADDITION, THE ROOF LINING WAS DETACHING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ......UPDATED 01/12/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664132December 14, 2014
ELECTRICAL SYSTEM
WENT TO CHRISTMAS PARADE, GOING TO CAR PRESSED REMOTE TO UNLOCK CAR AND WOULD NOT WORK. GOT IN CAR BY KEY AND FOUND THE HEADLIGHTS & WINDOWS & FLASHERS DON'T WORK. HAD TO GET RIDE HOME AND PICKED UP CAR IN MORNING. ALL ELSE IS FINE DRIVES OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664148December 14, 2014
ENGINE
AT 7500 I REPORTED ENGINE WAS UNUSUALLY THEY TOLD ME IT WAS CHARACTERISTIC OF THE CAR AT 18000 MILES THEY REPLACED THE SHORT BLOCK. AT 26000 MILES THEY REPLACED IT A 2ND TIME. THE CAR ALSO HESITATES ON OCCASION WHEN FROM A STOP I STEP ON THE GAS THEN TAKES OFF. THEY SAYS IT'S CHARACTERISTIC OF THE CAR AND WE COULD NOT DUPLICATE IN THE 3 MILE RIDE WE TOOK THEY SENT ME HOME WITH IT I FEEL THIS IS VERY DANGEROUS. AT 28500 MILES THE LEFT SIDE OF THE CAR DIRECTIONAL LIGHTS WONT GO OFF EVEN IT'S STUCK ON 24/7. IN SHOP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664051December 13, 2014
SUSPENSION, ENGINE
I PURCHASE THIS VEHICLE ON OCTOBER 3,2014, TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE HYUNDAI DEALER THREE TIMES WITHIN THAT MONTH FOR THE SAME PROBLEM IN WHICH EACH TIME THEY WERE ABLE TO SOLVE THIS ISSUE (SO WE THOUGHT). ON DECEMBER 11,2014 A LIL OVER TWO MONTHS LATER, THE CHECK ENGINE LIGHT IS NOW ON AGAIN? TAKING THE VEHICLE BACK TO DEALER TODAY FOR CHECK ENGINE LIGHT AND ALSO TO CHECK FRONT SUSPENSION, THE DRIVE ON THIS VEHICLE HAS ALWAYS FELT VERY UNSTABLE AND UNSAFE TO ME AND WITH IT BEING THE WINTER MONTHS MY SAFETY AS WELL AS OTHERS IS A MUST! VERY UNSATISFIED OWNER OF THE 2010 HYUNDAI TUCSON, HAVE NOT AS OF YET GOTTEN A SECURE OR COMFORTABLE DRIVE OUT OF THIS VEHICLE SINCE PURCHASE, FAR MORE THE WORST VEHICLE I HAVE EVER OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663804December 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658674November 17, 2014
TIRES, WHEELS, SUSPENSION
I NOTICED MY TIRES HAD BEEN EXTREMELY WORN, VIRTUALLY NO TREAD LEFT FOR ONLY HAVING THE CAR FOR 6 MONTHS. I BEGAN NOTICING THAT DRIVING WAS MUCH MORE DIFFICULT THAN EXPECTED IN RAIN AND SNOW, UNTIL I REALIZED MY TIRES WEREN'T IN LINE LIKE THEY WERE SUPPOSED TO. ONCE I BROUGHT IT TO THE DEALERSHIP THEY HAD REALIZED THAT MY CAMBER BOLTS WEREN'T PROPERLY TIGHTEN WHICH CAUSED MY TIRES TO BECOME OUT OF LINE AND BEGIN TO TILT CAUSING THE INSIDES TO BECOME VERY WORN DOWN. I WANT TO BRING THIS TO SOMEONES ATTENTION IN HOPES THEY CAN FIGURE OUT WHAT MANUFACTURER MY VEHICLE CAME FROM TO HELP PREVENT THE SAME ISSUES FOR OTHER VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654662November 13, 2014
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ESC AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH ASSEMBLY STOP LAMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V280000 (EXTERIOR LIGHTING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 58,197.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654447November 12, 2014
SEAT BELTS, AIR BAGS
I PD A HYUNDAI TUCSON DEALER A $100.00 TO PUT A COMPUTER ON MY 2006 CAR TO FIND OUT WHY MY AIR BAG LIGHT WAS ON TOOK THEM JUST A FEW MINUTES TO TELL ME IT WAS THE SEAT BELTS WAS THE REASON THE LIGHT WAS ON AND IT WOULD ONLY COST $600.00 TO CHANGE THEM. I AM IN MY 70 TS ON FIXED INCOME AFTER MY MEDICARE I ONLY HAVE $400.00 SS TO LIVE ON. THAT MEANS I WON'T EAT FOR 3 MOUTHS OR HAVE HEAT OR PAY ANY OTHER BILLS IF I WONT TO DRIVE MY CAR AND I LIVE A LONG FROM TOWN AND AM HANDICAPPED. THE DEALER TOLD ME THAT THE SEATBELT PROBLEM IS THE MOST REASON THE AIR BAG LIGHT COMES IN THIS CAR THEY CHANGE A DOZEN OR MORE A MONTH, HYUNDAI AND NTSB SHOULD BE ASHAMED TO LET THIS HAPPEN PLEASE HELP [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652533November 4, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE OPENING THE HATCH DOOR, THE REAR GLASS WINDOW SEPARATED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650771October 28, 2014
AIR BAGS
I WAS JUST DRIVING NORMAL SPEED AND MY AIRBAG LIGHT CAME ON AND STAYED ON. I WENT TO THE DEALERSHIP AND INFORMED ME MY DRIVER SIDE AIRBAG CLOCK SPRING IS FAULTY. THEY ARE SAYING IT ISN'T UNDER MY WARRANTY, WHEN I BOUGHT THE VEHICLE BRAND NEW IN 2010 I WAS TOLD I HAD A BUMPER TO BUMPER WARRANTY FOR THE FIRST 10 YEARS OR 100,000 MILES WHICHEVER CAME FIRST. WHY SHOULD I HAVE TO PAY FOR THE DX TESTING AND THE CLOCK SPRING AND INSTALLATION FOR A PART THAT IS OUT OF MY CONTROL OF BEING FAULTY, THAT ISN'T FAIR AND THE WARRANTY YOU ARE SAYING IS VERY MISLEADING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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