Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11738999May 20, 2026
UNKNOWN OR OTHER
While driving the vehicle information system (speedometer, tach, fuel, etc.) goes dark for several minutes. It comes back then it goes out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738709May 19, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
UNKNOWN -A catalytic converter clogged after being installed - only 14 months following installation, causing rough and unsafe acceleration, inability to shift gears properly, and need to drive with hazards on. It is clear that there is an issue with the engine/exhaust and system in this vehicle. Additionally, the car needs oil added regularly and seems to be burning it, as indicated by low level.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738834May 19, 2026
UNKNOWN OR OTHER, SERVICE BRAKES
Unintended acceleration, brakes unable to stop vehicle. Almost hit a car stopped at red light. I was able steer right avoiding hitting the stopped car and quickly put the car in neutral and then applied the brakes again. I was able to drive home another 10 miles. I had the car towed on 5/18/2026 to the car dealership for inspection. This put the car stopped and me and my wife at risk of injury. Car dealership has inspected the car and can not duplicate the problem. No warning lights before the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738744May 19, 2026
TRAILER HITCHES
The contact owns a 2022 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000(TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer was not contact made aware of the issue. The contact had not experienced the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738524May 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle had erroneously stopped in the middle of the road. The contact indicated that the failure had occurred at highway speeds and while driving in a residential neighborhood. The contact indicated that the failure had occurred on multiple occasion in which a Tractor Trail nearly collided into the rear of the vehicle. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet contacted. . The failure mileage was 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738618May 18, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, STEERING
In August/September 2025 my mother's Tucson would randomly shut down on her (completely stall while driving) and she would not be able to turn it back on. If she waited a little while, then she would be able to turn the car back on but it was unknown when the issue would happen again. We took it to the dealer several times after each shutdown and the dealer stated it was not throwing a code and they could not diagnose the problem. The last time we took it to the dealer, the vehicle shut down while they were test driving it and they discovered it was a rear wheel sensor which is part of the ABS system. When the car would stall, lights on the dashboard would start flashing and the car would shudder to a stall. Since repairing that rear wheel sensor, the car has not exhibited the issue until 3 days ago when it again shut down randomly while she was in traffic. This, of course was terribly frightening for her as cars were honking at her and whipping around her vehicle. She was not able to get the car started. A police officer came and parked behind her car, calmed her down, and got her to try the car one more time and it did start up and she was able to proceed to the closest parking lot. After that we followed her home and have an appt. set to go back to the dealership. We are expecting the same run around at the dealer who charges excessive fees to diagnose and then repair the car. My Mom is [XXX] so this is a dangerous vehicle for her to be driving (really for anyone) as I am reading on line others reporting this same condition. I am expecting that they will find that a different rear wheel sensor has failed for which they will want another $800.00 to repair or maybe more now. Obviously we must get rid of this vehicle. It has less than 25,000 miles on it because she only drives to the grocery store and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738659May 18, 2026
UNKNOWN OR OTHER
The reverse beeping is just too loud for an Hybrid and many people online agree. I fully agree with having mandates for electric vehicles for safety concerns however they should not be so loud that they are louder or near as loud as a commercial truck and disturb residents. In fact Hyundai responded to the complaints by re-designing it for 2025 and newer facelifts but won't give any services to upgrade it to newer versions. I fully believe that Hyundai should and must offer services to use the new updated VESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738371May 17, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On 5/14/2026, while driving southbound on I-95 with my pregnant wife and young daughter, my 2025 Hyundai Tucson (approx. 7,500 miles, purchased new 10/2025) experienced multiple critical safety failures. Two days prior, the heads-up display (HUD) intermittently failed to activate. On 5/14, traveling at 65-70 mph near [XXX] , the brakes auto-applied without driver input. Simultaneously, the instrument cluster and HUD went completely black, eliminating all speed and vehicle status information. This recurred intermittently. Near [XXX] , the brakes auto-applied with full force, locking all four tires and bringing the vehicle from approx. 70 mph to a complete stop on the active interstate. Two trailing vehicles spun out and left the travel lane to avoid rear-ending us. A multi-car pileup was narrowly avoided. The vehicle was taken to Pearson Hyundai in Midlothian, VA. They diagnosed and replaced a faulty wiring harness. Immediately after the repair, driving northbound on I-95 back to [XXX] (5/16), the lane keep assist/lane departure system began pulling the steering wheel into the adjacent lane without driver input, repeatedly and unpredictably at highway speed. The dealer repair did not resolve the all defects. Within a three days this vehicle exhibited: (1) total instrument cluster/HUD failure, (2) uncommanded emergency braking at 70 mph causing two other vehicles to take evasive action (3) uncommanded steering input into an adjacent lane. These failures created immediate risk of serious injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738088May 15, 2026
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2019 Hyundai Tucson. The contact stated while the contact's husband was driving, the contact noticed an abnormal loud sound. In addition, the contact noticed smoke coming from the front of the vehicle. No warning lights were illuminated. The contact noticed an unusual odor in the interior of the vehicle. The contact's husband drove the vehicle to the shoulder of the road. The contact stated that the engine seized. In addition, the contact stated that the smoke and the unusual odor subsided. The vehicle was towed to the contact's residence. In addition, the contact stated that when the failure occurred, the contact's minor children were occupants of the vehicle. The contact stated that the minor children were frightened. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed of an open recall associated with the contact's VIN, NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). In addition, the contact was informed that her contact information was not updated in the database. The failure mileage was approximately 49,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738126May 15, 2026
ENGINE
The contact owns a 2019 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal sound and the engine seized. The check engine warning light illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The failure reoccurred. The contact stated while attempting to start the vehicle, the vehicle started and the engine spuddered. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was later informed that the repair was not covered under the recall because of open recalls associated with the contact's VIN. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738046May 15, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There have been two instances now within about 4 months where my 2025 Hyundai Tucson's emergency braking/anti forward collision system has engaged completely unnecessarily, slamming on my brakes and almost causing the car behind me to hit me. In both cases there wasn't a car in front of me within at least 100 feet. In both cases I was going probably 30-40 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737752May 14, 2026
POWER TRAIN
delayed response when accelerating from a stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737757May 14, 2026
ENGINE
I purchased this vehicle from CarMax about 5 months ago. It had 74,XXX miles. CarMax showed no open recalls and a printed sheet from your site showing the same. Several weeks ago, while driving, the engine seized. I sent it to one of the local Hyundai dealers for repair. Hyundai said because recall Campaign #966 had not been performed, they would not replace the engine under the extended warranty. When I purchased the vehicle, I had the foresight to purchase an extended warranty from Assurant. Eventually I found they will cover the repair. I have to pay the $600 deductible, plus a $350 labor charge for diagnostic work. Here is my problem, CarMax told me there was no open recalls (based on your web site), and I counted on CarMax having an accurate knowledge about this when I purchased the vehicle. This is particularly disturbing because in 2022 CarMax settled out of court with 30+ states in part, for failure to disclose open recalls on vehicles they sold. True, I could have checked myself, but how did your entity report no open recalls on this VIN, and CarMax reported no open recalls on this VIN, but Hyundai was aware of the open recalls, and denied an engine warranty repair because the recall campaign had not been completed? There are two other open campaigns, # 933 and #P33 as well. The Hyundai dealer is going to perform these recalls after the repair. To summarize, I purchased this vehicle in good faith that the information provided on the NHTSA sheet, and the CarMax sheet were correct there were no open recalls. My bank financed the auto under the premise it was a safe reliable risk for them. Now, I'm going to be out $950 plus rental car expenses I've already paid. Please contact me if you have more questions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737966May 14, 2026
VISIBILITY/WIPER
On Wednesday, May 13, 2026, I turned off the highway and came to a stoplight. While preparing to accelerate as the stoplight turned green, I heard what sounded like a gunshot and saw that my entire rear window had spontaneously shattered. There was no external impact which caused this to occur. I have photos of the incident. Although my one year old son was not in his rear facing car seat at the time, if he had been, he would have been at risk of injury due to glass fragments. I was at risk as the sound startled me into breaking when I should have been accelerating with the rest of traffic and it left my interior exposed to the elements. I am scheduled with Safelite repairs through my insurance company to repair the window on Monday, May 18th. There were absolutely no messages or any symptoms prior to the spontaneous shattering of my window. After researching, according to Chimicles Schwartz Kriner & Donaldson-Smith LLP, there is currently an investigation for a potential class action lawsuit regarding an alleged defect of my make and model causing spontaneous rear window shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737934May 14, 2026
ENGINE
The car has 57,000miles and needed a new transmission. Safety concern of the transmission failing while driving. There was a persistent and worsening rubbing noise once the car ran for 20 minutes or so. 4 visits to the dealer later, they confirmed the issue and Hyundai issued a warranty to replace the transmission with a remanufactured transmission. When I asked the dealer what happened, he said this was there 4th one in a few weeks. There were no indicator lights or anything besides the noise to indicate there was a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737712May 13, 2026
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Oil drains very fast even with regular oil changes and maintenance. The vehicle began shaking and then completely stopped with very little warning. Check engine light flashed for under 60 seconds then vehicle would not move forward on the highway creating a major safety hazard. Engine smelled hot and like burning rubber.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737596May 13, 2026
TRAILER HITCHES
Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737462May 12, 2026
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The vehicle has experienced life-threatening safety defects during operation; shaking, hesitation, and stalling in high-speed traffic. The vehicle unexpectedly stalled/lost power while driving, putting myself and others in direct risk of collision. The Hyundai dealership claimed it needed an Actuator Gasket replacement, Throttle Body replacement, and ECM/TCM update. The vehicle had NO warning lights until after it stalled, then warning lights illuminated briefly. The Hyundai dealership claimed repairs were "completed" 5/8/26; within 72 hours of "completion" the vehicle's symptoms reappeared. The Hyundai Executive Case Manager has made NO efforts to resolve this LIFE-THREATENING SAFETY issue. This has put myself and children in danger and is legally unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737337May 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
On March 21st, while driving my Hyundai vehicle, I noticed the vehicle began making a ticking sound. After stopping the vehicle, it slowly began catching on fire. The fire ultimately spread and resulted in the vehicle becoming a total loss. This created a serious safety concern and placed me at risk. I later learned there was a recall associated with the vehicle. However, I never received any recall notices because Hyundai reportedly had the wrong address on file. Had I been properly notified of the recall and potential safety risks, I would have done everything in my power to ensure the vehicle was inspected, repaired, and safe to drive. Because I was unaware of the recall issue, the vehicle continued to be operated without my knowledge of the potential danger. The incident caused significant financial and transportation hardship, including loss of reliable transportation and additional financial strain. Hyundai later reached a determination regarding the matter, but I remain concerned about the serious safety risk and the fact that I did not receive proper recall notification before the incident occurred. I am submitting this complaint because I believe the recall notification process and handling of this matter should be reviewed further due to the serious safety risk involved.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11737345May 12, 2026
ELECTRICAL SYSTEM, ENGINE
Vehicle stalled approximately 15 times between April 17 and May 4, 2026, including once on Interstate XXX at approximately 50mph with minor children ages [XXX] and [XXX] in the vehicle. The oil and battery lights illuminated simultaneously at each stall. Diagnosed as ABS module failure first, then left front wheel speed sensor failure on the 2nd occasion, both confirmed by a Hyundai dealership. Multiple warning lights illuminated, including check blind spot and anti lock brake system messages on the dashboard BUT no error codes following the 2nd repair. The vehicle has been inspected and repaired twice by the manufacturer’s dealership with a 3rd repair currently pending as of May 11, 2026. An open case has been filed with Hyundai Motor America regarding this issue. Issue remains unresolved and the vehicle is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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