Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11416505May 13, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416507May 13, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
RECALL LETTER HASN'T BEING RECEIVED. DOES APPLY TO MY MODEL. FRIENDS HAVE THE SAME CAR AND RECEIVED A CAR. BY CHECKING VIN NUMBER VEHICLE HAS BEEN ASSEMBLED ON THE SAME LINE AS MY TUCSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416504May 13, 2021
UNKNOWN OR OTHER
2017 HYUNDAI TUCSON, ALERTS DRIVER THAT THE REAR LEFT BRAKE BULB IS BAD. BUT WHEN THE LAMP IS REMOVED THE BULB LOOKS DARK BUT THE INSIDE LEADS AREN'T BROKEN. BUT THE BULB SOCKET LOOKS LIKE BURNED. CAR HAS ONLY 49,263MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416242May 12, 2021
VISIBILITY/WIPER
MY WINDSHIELD CRACKED. THE VEHICLE WAS STATIONARY. NOTHING HIT IT. IT STARTED OUT AS A 5INCH LONG CRACK AND IS NOW 18INCHES. I CANT FEEL IT ON THE INSIDE, OR OUTSIDE OF THE GLASS. IT IS FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416247May 12, 2021
SERVICE BRAKES
THE PARTS TO FIX THIS RECALL ARE BACKORDERED. THEY HAVE BEEN FOR THE PAST 6 MONTHS AND OWNERS DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IN THE MEANTIME, WE RISK HAVING OUR CARS START A FIRE WHICH CAN LEAD TO SEVERE DAMAGE AND/OR DEATH. SEP 04,2020 MANUFACTURER RECALL NUMBER195 NHTSA RECALL NUMBER20V543000 RECALL STATUS: RECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2016-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE. SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME, AN ELECTRICAL SHORT COULD RESULT IN SIGNIFICANT OVERCURRENT IN THE ABS MODULE, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416314May 12, 2021
AIR BAGS
PASSENGER FRONT AIRBAG IS FAULTY. DEALER STATED THAT THERE IS NO OBVIOUS REASON WHY IT WOULD BE DAMAGED. THERE WAS A SIMILAR RECALL ON THESE PASSENGER AIRBAGS FOR A PREVIOUS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416135May 11, 2021
ENGINE
WAS DRIVING ON HIGHWAY AND ENGINE STARTED MAKING A KNOCKING NOISE FOR WHAT SEEMED LIKE 10 SECONDS THEN A LOUD BOOM AND BLEW DARK SMOKE OUT THE BACK AND ENGINE STOPPED. I SHIFTED INTO NEUTRAL AND COASTED OFF THE FREEWAY. REAR WINDSHIELD AND TAILGATE WERE COVERED IN OIL, AT LEAST IT WAS CLEAN, I HAD CHANGED IT A FEW DAYS PRIOR. TOWED TO SHOP AND ONCE ON THE LIFT THE ROD STICKING OUT THROUGH THE BLOCK WAS A SHOCK TO SAY THE LEAST. 14 MONTHS AGO I REPLACED THE ENGINE AFTER SEVERE OIL LEAKS LED TO THE BLOCK WARPING. THAT WAS $6000 THAT HYUNDAI DECLINED TO COVER. PUT A USED THETA ENGINE IN AND EVERYTHING WAS GOOD UNTIL THIS. OBVIOUSLY HYUNDAI ISN'T GOING TO COVER THIS EITHER. HAVE HAD THE CAR FOR TWO YEARS AND STILL OWE OVER $10K ON LOAN. I'M ABOUT TO PAY FOR ANOTHER THETA ENGINE THAT IS COMING FROM THE SAME MODEL YEAR AS THE PREVIOUS TWO. I FEEL INSANE DOING THIS, LIKE I'M ASKING FOR IT TO HAPPEN AGAIN BUT NO OTHER OPTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416158May 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALLACE HYUNDAI (3801 SE FEDERAL HWY A, STUART, FL 34997) WAS MADE AWARE OF THE RECALL AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PART WOULD BE EXPEDITED AND AN APPOINTMENT WAS SCHEDULED FOR AUGUST 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416200May 11, 2021
ELECTRICAL SYSTEM
IN SEPT. 2020 I RECEIVED A RECALL NOTICE ON MY 2019 HYUNDAI TUCSON. I IMMEDIATELY CALL AND WAS PUT ON A WAITING LIST TO GET IT FIXED.. HERE IT IS 8 MONTHS LATER AND STILL DO NOT HAVE MY CAR FIXED. I KEEP DOING FOLLOW UPS ON MY CAR AND JUST GET THE RUN AROUND. I HAVE KEPT NOTES EACH TIME IVE CALLED THE DEALERSHIP(PARTS DEPT) AND THE RESPONSES THEY'VE GIVEN ME AND THE LAST ONE THEY LIED TO ME. MY DEALERSHIP IS IN CLEVELAND TN(GREY EPPERSON HYUNDAI)..1ST CALL-GOT ON WAITING LIST; 2ND CALL-WAS TOLD THEY HAD SOME PARTS IN BUT THEY HAD TO GO ON THE CARS WAITING TO BE SOLD; 3RD CALL-WAS TOLD THEIR SYSTEM HAD BEEN HACKED AND THEY COULDNT SEE WHAT THEY HAD; 4TH CALL-PARTS GUY HAD NO IDEA WHAT I WAS TALKING ABOUT AND REFERED ME TO SOMEONE NAME RANDY. HE PROCEDED TO TELL ME OH THEY HAD PLENTY OF PARTS BUT WHEN I ASKED HIM WHY NO ONE HAD CALLED ME THEN HE COULDNT SAY. HE THEN SCHEDULED ME FOR AN APPT FOR MAY5, 2021 @2:30.MY HUSBAND AND I DRIVE OVER AN HOUR FOR THE APPT ONLY TO BE TOLD BY THE TWO GIRLS IN THE PARTS DEPT THAT THEY DID NOT HAVE IN THE PARTS/KITS FOR MY VEHICLE AND THEY DIDNT KNOW WHY THE GUY(RANDY) TOLD ME THEY DID. I'M REALLY FURIOUS WITH THIS PLACE RIGHT NOW AN WILL NEVER BUY FROM THEM AGAIN. DONT KNOW WHERE ELSE TO TURN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415852May 10, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THE RPM'S REVVED UP HOWEVER, THE VEHICLE FAILED TO PERFORM AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 90,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415934May 10, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630, (916) 293-4760) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415733May 9, 2021
ELECTRICAL SYSTEM
WHILE STOPPED,, WITH CAR POWERED BOTH ON AND OFF, REAR LEFT DOOR LOCK MECHANISM WORKING BUT DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415640May 8, 2021
STRUCTURE:BODY
THE PASSENGER SIDE REAR DOOR SUDDENLY WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. THE CHILD LOCK WAS DISENGAGED, AND NO AMOUNT OF LOCKING/UNLOCKING WOULD FIX IT. WE WERE IN THE CAR AND IT WORKED NORMALLY, THEN WHEN WE ARRIVED TO OUR DESTINATION COULD NOT GET MY KIDS OUT. THERE IS NO DAMAGE TO THE DOOR HANDLE FROM THE INSIDE OR OUTSIDE. IT HAPPENED OUT OF NOWHERE. THIS IS INCREDIBLY DANGEROUS, AS NOT ONLY COULD I BIT GET MY KIDS OUT QUICKLY IN AN EMERGENCY, I ALSO CAN'T LET THEM OUT CURBSIDE, AND AM FORCED TO PULL THEM OUT OF THE BACK SEAT WITH CARS FLYING BY. I HAVE MAJOR CONCERNS WITH ALL OF THE REMAINING DOORS FAILING, AND IT SEEMS LIKE THIS IS A CHRONIC WIDESPREAD ISSUE WITH HYUNDAI VEHICLES, AND TUCSONS IN PARTICULAR. I'M FEARFUL THAT THE DOORS WILL JUST SEIZE UP AND WE WON'T BE ABLE TO GET OUT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415638May 8, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE EVEN THOUGH THE LOCK/UNLOCK SEEMS TO BE FUNCTIONING. IT HAPPENED RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415682May 8, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING NORMALLY THEN ALL OF A SUDDEN KNOCKING SOUND FROM THE ENGINE AND CANT GET VEHICLE MOVING AT ATTEMPTED SPEED. VEHICLE SHAKES A BIT, CHECK ENGINE LIGHT COMES ON THEN OIL LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415689May 8, 2021
ENGINE, POWER TRAIN
INITIAL ISSUES ON VEHICLE PRESENTED IN JANUARY 2021 WITH VARIOUS CHECK ENGINE LIGHT CODES INCLUDING P0133. ALTHOUGH VEHICLE PASSED EMISSIONS IN 2020, VARIOUS CHECK ENGINE CODES FOR MASS AIR FLOW SENSOR, OXYGEN SENSORS, MISFIRE FOR VARIOUS CYLINDERS. AFTER REPLACING INDICATED MASS AIR FLOW SENSOR, OXYGEN SENSORS INDICATED VIA OBD II TOOL, BATTERY, ALTERNATOR (MORE THAN ONCE), BOTH FRONT CV BOOTS, HEAD GASKET SEALS FOR BOTH CYLINDER BANKS, MORE CHECK ENGINE LIGHT ISSUES APPEAR ACCORDING TO THE VEHICLE. CURRENTLY ANOTHER CYLINDER MISFIRE CHECK ENGINE CODE HAS APPEARED AFTER ALL SPARK PLUGS HAVE BEEN REPLACED WITH OEM RECOMMENDED BRAND REPLACEMENTS (NKG PRE-GAPPED SPARK PLUGS). THE MISFIRE CODE HAS CLEARED AT THIS TIME. THE CURRENT CHECK ENGINE CODE FROM THE OBD II TOOL IS ERROR CODE FOR DRIVE TRAIN DRIVEABILITY P0420 REGARDING CATALYST SYSTEM OPERATING BELOW THRESHOLD AT BANK 1. I HAVE UTILIZED LOCAL STORE CATALYTIC CLEANER LIQUIDS TO CLEAN THE SYSTEM, WHICH HAS NOT RESOLVED THIS ISSUE. ADDITIONALLY, BEGINNING IN JANUARY 2021, THE VEHICLE WAS TAKEN TO THE CLOSEST LOCAL DEALSHIP FOR A LARGE MAJORITY OF THESE REPAIRS INCLUDING A $150 DEALERSHIP FEE JUST TO HAVE THESE CODES REVIEWED AND ADDITIONAL FEES FOR THE LABOR TO ADDRESS FOR EACH ISSUE FOR EACH REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415535May 7, 2021
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I HAVE BEEN REACHING OUT TO AUTO NATION WHERE I PURCHASED MY 2018 HYUNDAI TUCSON WHILE DRIVING ON THE HIGHWAY THERE WAS A SWISHING NOISE AND SPUTTERING THE CAR JUST STOPPED I WAS HOWEVER ABLE TO GET ON THE OFF RAMP THE CAR WAS TOWED WHICH COST ME 528.00 TO GET OUT HAD HE RE-TOWED TO AN AUTO BODY SHOP AND THE ENGINE ROD BLEW OUT AND UP MAKING A GOOD SIZE HOLE IN THE OIL PAN NOW I HAVE TO PAY 120.00 DIAGNOSTICS CHARGES BUT THEY DO NOT THINK HYUNDAI WILL PAY FOR REPAIRS SO I'M PAYING FOR A CAR THAT IS COMPLETELY INCAPACITATED. I WAS READING ON YOUR REPORTS CONCERNING HYUNDAI AND KIA THE LAW SUIT FOR THEIR SLOW RESPONSE BUT TO THIS DAY I HAVE NOT RECEIVED ANY INFORMATION REGARDING THIS PROBLEM YOUR KNOWLEDGE AND REPORT ON THE ENGINE PROBLEM AND ROD IS EXACTLY WHAT HAS HAPPENED TO MY HYUNDAI EXCEPT IT HASN'T CAUGHT ON FIRE AS OF YET MY UNDERSTANDING IS PARK IT AWAY FROM EVERYTHING AS JUST BEING PARKED IT CAN STILL CATCH ON FIRE. I NEED HELP ON THIS MATTER... THANK YOU I HAVE BEEN TRYING TO GET THIS RESOLVED SINCE MARCH 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415599May 7, 2021
ENGINE, UNKNOWN OR OTHER
MY ELDERLY MOTHER INLAW PURCHASED A CAR AT A BUY HERE PAY HERE PLACE. HER GRANDSON IMMEDIATELY NOTICED IT WAS SKIPPING WHEN IT GOT OVER 40. HIS GRANDMOTHER TOOK IT BACK THEY SAID IT WAS FINE THEN HIS GRANDMOTHER AND OTHERS NOTICED THE SKIPPING. SHE CALLED THE DEALER AND THEY SENT IT TO A TRANSMISSION SHOP WE ARE UNABLE TO GET IN TOUCH WITH. IT HAS BEEN THEE DAYS AND THEY WILL NOT TELL HER ANYTHING NOR PROVIDE A RENTAL CAR FOR HER USE. THEY SEEM TO BE SET UP TO TAKE ADVANTAGE OF THIS ELDERLY SICK LADY WITH MENTAL HEALTH ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415398May 6, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415438May 6, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED LOSING MOTIVE POWER WITH A LOUD CLICKING SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITED FOR A MOMENT BEFORE DRIVING TO HER DESTINATION. NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WAS CONTACTED AND ARRANGEMENTS WERE MADE FOR THE VEHICLE TO BE PICKED UP AND TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONTROL VALVES HAD CAUSED DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. A MONTH AFTER THE REPAIR THE ENGINE FAILED AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE ENGINE WAS REPLACED WITH A REBUILT ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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