Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11478097August 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478106August 8, 2022
POWER TRAIN, EXTERIOR LIGHTING:BRAKE LIGHTS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle would suddenly lose motive power and would not immediately accelerate while depressing the accelerator pedal. Additionally, the vehicle would not exceed 60 MPH while depressing the accelerator pedal. The vehicle was taken to the local dealer who indicated that no failure was found. The contact was informed that the vehicle operated as designed. The contact also stated that while operating the vehicle, the brake lights remained illuminated at all times. The vehicle was taken to the local dealer who replaced a sensor and the failure was remedied. No further information was available. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478111August 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478203August 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478209August 8, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3 of the 4 doors of my 2016 Hyundai Tucson are suddenly unable to be opened from the outside or the inside. There has been no damage to the vehicle. The driver door is able to be opened at this time. This is a major safety issue as passengers are not able to exit the vehicle in the case of an emergency/children passengers are not able to be removed from the vehicle. This seems to be a widespread issue for 2016 Hyundai Tucson customers. Internet thread included below: https://www.cargurus.com/Cars/Discussion-t57988_ds1084478
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478248August 8, 2022
ENGINE, ELECTRICAL SYSTEM
After the engine was replaced we are still having electrical and engine issues and dealers in Atlanta area will not accept engine repairs. The car will not start consistently and most dangerous if we use our bights (lights) for just a second even, the car will shut down and restart when the bights are released. This was in stop and go traffic on the highway The radio will stop and do a reset while driving for no reason this has happened on multiple occasions but the bright on day reported below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478280August 8, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
To Whom it my Concern: I have a RECALL ON MY ABS BRAKES I have Made 2 Appts. With the Dealership to get this fixed..They tell me you have to wait until Hyundai contacts you... I have been waiting for ever ..They send me papers all the time IMPORTANT SAFETY RECALL WE ARE CURRENTLY PREPARING THE REMEDY HOW LONG DOES THAT TAKE??????? IM NOT A HAPPY CAMPER THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478286August 8, 2022
POWER TRAIN, UNKNOWN OR OTHER
The transmission consistently slips, or does not engage. It sputters, jerks, or simply does not go when the accelerator is depressed. One incident was so bad that when it finally engaged, it threw me back against my seat then sputtered and moved ahead slowly, all while merging into traffic. Very dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478201August 8, 2022
STEERING, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Hello, I am writing because I have experienced mechanical issues with my car since I purchased the automobile. Since I bought the car, I began having problems with the electrical components, the automatic emergency brake engaging while driving, and the chassis. The emergency brake has engaged while driving numerous times and has consistently been unpredictable since I've owned the car. In addition, the car's handling and suspension have been problematic since purchasing the vehicle. The car has driven poorly, with many vibrations and feeling extra loose throughout my owning the car. I received a diagnostic code via my Hyundai app indicating issues related to the chassis. I have contacted Hyundai on far too many instances regarding these problems and have not gotten any resolution. I've expressed my concerns about feeling that the car was unsafe for myself and other drivers on the road. However, Hyundai has still been unresponsive, as indicated by numerous open case files where there was no followthrough. Last week, I was in a car accident with a bus. I believe the accident occurred because of the above-stated problem. Specifically, when the emergency brake unexpectantly engages as it did right before the accident. The car is now at the Hyundai dealership. A representative from the dealership contacted me about my concerns as if the car's problems were new and they were not aware of them. These problems have caused me to experience high-stress levels because of the car's unpredictability and my fear of being in an accident. I desire to receive a two-fold resolution by submitting this letter of complaint. I want to get a properly functioning automobile and to prevent anyone else from being in an accident because of the critical mechanical issues present in the 2022 Hyundai Tucson.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477982August 7, 2022
SERVICE BRAKES
They have been sending me notices for months now saying that my car could catch fire...even when parked but cannot come up with a resolution. I have to keep my car outside and take a risk every time I have to drive it. They should be pulling us in and changing the ABS. Do we have to wait until we and/or our property is damaged? This is ridiculous and needs to be remedied now. They could at least give us loaners that while we wait.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478003August 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
It has been OVER 6 MONTHS since there has been a recall on my vehicle (Hyundai Recall 218 / NHTSA Recall 22V-056). It is a MAJOR safety hazard which could cause an engine fire while parked or driving and there is no remedy as of today, Aug. 7th. This needs to be addressed asap. NHTSA might also want to check their numbers/email. The number provided on the safety recall docs automatically hangs up on me when I try to call NHTSA @ 888-327-4236, and the email address provided (https://www.safecar.gov) says site can not be reached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478046August 7, 2022
ENGINE, POWER TRAIN
My vehicle that I finance is a 2022 Hybrid Tucson it failed at 14,596 miles I had it since November 2021 so for a good 9 months until it decided to finally malfunction. As I been driving it previously for the past month I’ve been hearing the transmission struggle a lot more everyday that I use it. I also noticed that the engine really lacks power, when I accelerate it takes a really long time for the gears to shift which has been getting worse for the past month now. Which is what I believe led up to my vehicle losing complete engine power while I was driving 30mph. I saw on my digital cluster a message saying “Check Hybrid System, Stop the car safely.” In an orange triangle, I had cars backed up close to me and I was confused as to why this was happening to my not even a year old vehicle. This is a major safety issue to me that while I’m driving anywhere my engine will go completely off and I am only to rely on 20mph on EV Mode. If I was on the freeway I could’ve gotten into an accident and with my whole family in the car. I personally feel unsafe driving, it’s my daily driver and my only way to get to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478061August 7, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
Rear control arm mount broke away from subframe while on the highway going 65mph. Violent shaking and steering malfunction occurred immediately. Passed WV inspection just a few months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478062August 7, 2022
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I am writing this letter to formally file a complaint regarding the defective sunroof on my brand-new 2022 Hyundai Tucson Limited Edition. I am a medical frontliner and I purchased my car on July 20, 2022. Eleven (11) days after I brought the car home, the sunroof spontaneously exploded, creating a huge crack that spanned the entire width of the car. In addition to that crack, I could see small fissures in the entire back panel of the sunroof. I am grateful that I was not in the car when this happened. It was only upon stopping at a restaurant that one of my passengers, who is tall enough to see the roof of the car, noticed the damage. Upon noticing the crack, I drove the car immediately to the dealership, where I was told that they found a small dent in the roof, which indicated a point of impact. The dealership manager then told me in no uncertain terms that because of this technicality, it was my fault and that there was nothing they could do to help me. In the 11 days that I have had the car, I have not parked under any trees, nor heard any noise that would have indicated an impact of any kind. Furthermore, the supposed point of impact was hairline and we don't understand how that could result in the entire back frame had a two-inch gap crack which runs the entire width of the back roof. I was really looking forward to driving my new Hyundai hybrid. I paid the deposit and waited approximately two months to get my vehicle, and after just 11 days, this happened. I thought that Hyundai would be able to help me, but I feel that they really did not investigate or try to help beyond the initial assessment which took them less than five minutes to conclude. The bottom line is that no car that is sold to the public should have these issues, and if there are multiple complaints of the same issue, the car manufacturer should recall all units and resolve any design or manufacturing issues before releasing them from the factory for sale.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477925August 6, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Dear DOT Complaints, My Hyundai Tucson has a recall and it has been months for Hyundai to find a solution to the problem. Vin no.KM8JTCAF1FU050273. I am worried my car may catch fire and would like you to expedite the recall and have this issue resolved. It is very worrisome that the manufacturer is being negligent with a defective automobile on the road and should replace it with a safe vehicle at no extra charge or quickly remedy this situation. I await your answer. How can you allow such a dangerous repair recall exist with no remedy in sight?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477952August 6, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger door will not open after being unlocked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477695August 5, 2022
POWER TRAIN
The dual clutch transmission is faulty. It jerks, acts like its going to stall and does not accelerate properly. It almost caused an accident while driving through an intersection. The vehicle didn't accelerate moving through the green light and acted like it was going to stall. Very dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477705August 5, 2022
ENGINE
Vehicle stalls and does not ramp past 2000rpm, jerks from time to time, check engine light flashes continually. Never goes off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477768August 5, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477794August 5, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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