Hyundai Sonata Complaints (2024)

45 consumer complaints on file.

#11757588August 18, 2026
STRUCTURE:BODY
Driving on road and hear grinding. Pull off and check underbody and see undercover dragging the pavement. Going speed limit prior to hearing noise of grinding undercover and no impacts or damage occurred to bumper or undercover prior to ripping and dragging the ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756636August 13, 2026
ELECTRICAL SYSTEM
The entire dash cluster including the radio display cuts off and back on while driving. The only way I can describe it, is that the car seems to act like it was turned off then back on again. Initial lights when you start the car come on, seatbelt lights, initial startup dash lights, headlight indicator, headlights, radio, drive setting, everything turns off and back on while driving. Lasts for anywhere from 5-15 seconds. this has been going on for over a year now and the dealership has been made aware and have attempted to recreate the incident without success. It doesn't happen with any one way of driving, it happens at random times and so quickly, no photo evidence is able to be obtained. This most recent incident I did have a dashcam installed and it powered off and back on as it does when the vehicle is turned on and off. A different situation that my car has been having that is unable to be recreated is that the windows will lock up and not go down as well as when this happens the doors either remain locked unable to be unlocked or don't lock at all. This has also been reported to the dealership and they held my vehicle for a week attempting to recreate it without success even though I have multiple video evidence of this occurrence. I do not have pictures, but do have videos and it will not let me upload videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753913July 31, 2026
EXTERIOR LIGHTING
I was traveling along [XXX]. This is a dangerous road it has hills and curves. I was driving my 2024 Hyundai Sonata, where all of a sudden headlights went off and the infotainment center went off I couldn’t see anything on the road. Luckily I was right by a gas station (Circle K). This isn’t the first time this has happened with this car. Three different times, I was on the express way and almost crashed because the exterior lights and headlights shut off while driving.I couldn’t see a thing and I drifted off the road. I thought I was dead I literally saw my life flash before my eyes. I’m honestly scared to drive this car at night. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749769July 11, 2026
ELECTRICAL SYSTEM
May 23rd, 2026, vehicle dash and navigation screens went black while driving on freeway. May 26th, 2026, vehicle battery completely drained. Purchased new battery and the same thing happened. Took the vehcile 3x to Hyundai dealership, switched out battery for a brand new OEM one. June 10th, vehicle died again, battery was completely drained. Dealership said its not the alternator but only jumped the vehcile since they couldn't figure out the issue. July 11th, 2026, vehcile died for 4th time and had to jumped again. Tested battery by tow truck driver, battery was DRAINED but alternator fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747323June 30, 2026
ELECTRICAL SYSTEM
Intermittent issue. On startup, the hvac system cycles through the modes and gets stuck blowing on mixed mode (face and feet) regardless of what mode is selected. The problem is temporarily fixed by manually tapping the mode button until the desired mode is selected.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11741415June 1, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Bluelink remote start with climate control is defective. When initiated, the vehicle starts but the climate control system comes on in the OFF state and does not apply the saved preset, including front and rear defroster settings. This defeats the intended pre-conditioning function in winter conditions, where a remote-activated defroster is a meaningful visibility/safety feature. The defect has persisted since early December 2025 and is documented widely on Hyundai's owner forums and on Reddit across multiple model lines. A recent Hyundai-issued app update removed the standalone remote stop button that owners had been using as a workaround, making the defect materially worse. Hyundai Consumer Affairs Case #[XXX] has been opened. As of this filing, no resolution or response timeline has been provided by Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739988May 26, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We were backing up and leaving a parking space when the emergency braking system overrode our driving and forced a stop. This has happened many times, once while turning at a red light (which we had the right-of-way) and our car stopped on the middle of the intersection. Another time was during a turn in a non-traffic light turn lane where timing is important. Our car was again completely stopped in the middle of the road in oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736629May 8, 2026
ELECTRICAL SYSTEM
Driver side window switch that controls all the windows intermittently fails to operate at times which causes the window to not open or not close back again randomly. When wanting to close any window from the drivers seat the switches don’t work causing a safety hazard in a situation where the windows would require to be rolled up or opened immediately. Issue not brought up with Hyundai or any dealer because warranty doesn’t apply to 2nd owner. No warning lamps or errors. First incident happened August 2025 and has kept on happening intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734589April 29, 2026
UNKNOWN OR OTHER
The horn on my vehicle completely stop working. There were no alert messages and I found out that it wasn't working when I needed to use it. I was driving 55 miles per hr in a highway and another vehicle was about to switch lane to merge into my lane and driver did not see me and almost got into an accident. When I try to use the horn to alert tge other vehicle, horn did not work. It still doesn't work. Took my vehicle to Millenium Hyunday Dealership in Hempstead, NY and was told by service advisor that horn is only covered up to 60,000 Mike's because is an electronic feature. I disagree with that assessment and believe this is a safety feature that needs to be reevaluated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729236April 4, 2026
EXTERIOR LIGHTING
While driving on the highway on 4/4/26 at 10:40 pm the dashboard and the headlights went out. The outage lasted about 5 seconds and then they came back on. I drove another 40 minutes and did not have another problem. My safety was put at risk because I could not see the road and others could not see me! There were no warnings prior to the problem. This is the second time in a year that this incident has happened. The first time was in September 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725462March 19, 2026
SEAT BELTS, ELECTRICAL SYSTEM:HORN, FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Hyundai Sonata. While driving at an undisclosed speed, the seat belt warning light intermittently illuminated with an audible chime while the driver’s and passenger's side seat belts were properly buckled. Additionally, on two separate occasions, the horn was inoperable, and the anti-collision warning light illuminated while driving. The vehicle was taken to the dealer and two other dealers, Alexandria Hyundai (1707 Mt Vernon Ave, Alexandria, VA 22301) and Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), who were unable to duplicate the seat belt failures. The third dealer, Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), determined that the horn needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721888March 4, 2026
ELECTRICAL SYSTEM
Hello everyone. Since I purchased the vehicle new, the HVAC controls have never functioned properly. The A/C engages with the button off; this issue is only temporary solved by turning the button on and off again. The mode defaults to face and feet; this issue is only temporary solved by cycling through the modes until you reach your desired mode. Besides this being a very annoying problem, I found this to be dangerous for me because I like cool air blowing to my face, and I rarely catch this issue on time. Instead of cool air blowing to my face only as it's selected in my car, cool air is being blown to my face and feet instead. My feet get numb and my foot movements are slow when theyre too cold, and it takes a long time to warm back up. I usually pull over for a few minutes to warm my feet up to get back on the road, sometimes I'll get out of my car and walk back and forth to get the blood flow going. The dealership has inspected my vehicle twice to get it fixed under warranty, but so far their repairs have not solved the problem. In my opinion it is most likely a software bug that could be caused by a faulty module or program code, or something in the canbus system. I am almost certain that it is not a mechanical failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720493February 25, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Sudden loss of acceleration. This occurred while making a left turn across traffic from a stop. At approximately 7mph the car would not accelerate any further. I was luckily able to coast the vehicle into a center turn lane. Upon coming to a stop I was unable to get any acceleration. The vehicle was turned off and turned back on again and operated normally. There were no trouble codes displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716933February 10, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving the vehicle the other night, the cars electrical system completely shut off for a few seconds before popping back on. The whole car inside and out went completely black. It was around 10pm on a dark country road. I had the seat heater on high and the defrost on high because it was cold. It appeared to happen when the auto high beams were supposed to engage. Instead of them engaging, the whole cars electrical system just shut off. No headlights, no instruments, interior lighting, console display, nothing worked. The car was in battery mode at the time, and it sounded like the whole car just shutoff. I took my foot off the accelerator wondering what happened, and before I could understand what was going on, everything came back on. It did not prompt me to start the vehicle again. The auto on/off brights never worked like they were supposed to again either. I had to manually engage and disengage them. Thankfully it was just me on that stretch of road going 30mph at the time or it could have ended badly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716388February 7, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the dashboard headlights and all safety systems shut off for a brief period and then reset and if driving at night this leaves you completely in the dark till the system resets. All lights exterior and interior all the safety sensors, adaptive cruise control everything shuts off. Anything tied to the electrical system shuts off. The only thing that remains running is the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710434January 12, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The exterior lights such as head lights and brake lights aswell as all interior electronics shut off at random intervals while driving posing a serious danger early in the morning and at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706951December 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle's emergency brack system is malfunctioning. There have been several instances where the car's emergency brack went on while no coalition was going to happen. Several instances as well happened while in reverse the emergency bracks went on without there being anything behind the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698469November 9, 2025
ELECTRICAL SYSTEM
I was sold a 2024 Hyundai Sonata SEL and while driving on the road multiple times the car completely shut off. By this all lights inside AND outside the car turned off (Headlights, interior lights and all) car was still rolling and I pulled over each time as all systems rebooted. It claimed that all seatbelts were off with the warning sign. Had to unbuckle and buckle all seatbelts for this warning to go away. Since the car completely shut off this put other drivers, my passengers, and myself at danger due to visibility. Luckily there was no traffic at the time but this keeps happening and it is worrying me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696258October 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In morning dew/foggy winshield, the systems will disable easily. You get pop ups such as: Inattentive Driving Disabled, Camera Obscured. And forward collision warning disabled, camera obscured. I’ve had many vehicles in the past and the safety systems never disable this easily over slight fog or slight morning dew. Even with a lot of fog on the winshield my other cars are still fine. I also have a 2023 Elantra that has NEVER done this before. It seems to be an issue in Hyundais new driver assistance systems in 2024+ vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693259October 14, 2025
POWER TRAIN
The contact owns a 2024 Hyundai Sonata. The contact stated that while attempting to accelerate to overtake another vehicle at approximately 60 MPH, the vehicle unintendedly decelerated to approximately 20 MPH instead. The contact pulled over to the side of the road, turned off the vehicle for approximately 20 minutes, before restarting and continuing to drive. There were no warning lights illuminated. The failure had occurred three times. The vehicle was taken to a certified mechanic, who diagnosed that the transfer case had failed and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, who was unable to determine the cause of failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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