Hyundai · Model Report
Showing safety data for the 2023 model year only.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
The contact owns a 2023 Hyundai Santa Fe. The contact stated that the vehicle had caught on fire, however, the origin of the fire was unknown. The vehicle was unoccupied during the fire. The fire was self-extinguished. A Fire Department report was filed. The vehicle was towed to a tow yard. The manufacturer was notified of the failure. The failure mileage was 12,338.
I was at a stop light, when it turned green I accelerated and the car automatically implemented emergency braking. No one was in front of me. Thank goodness no one was behind me or they would’ve rear-ended me.
No injuries · No fire · No crash
No crash, injury, warning lamp, message, or loss-of-braking event occurred. The issue involves the brake hydraulic system and the fluid specified for my 2023 Hyundai Santa Fe Calligraphy. Hyundai’s owner specification requires SAE J1704 DOT-4 LV / ISO 4925 Class 6 brake fluid. During a brake-fluid exchange, an authorized Hyundai dealer installed BG 84032, which BG identifies as conventional DOT 4. BG sells a separate product, BG 84132, identified as Low Viscosity DOT 4 meeting ISO 4925 Class 6. The original BG 84032 has since been correctly replaced by an independent repair facility and is not available for inspection. I have attached all materials I believe are relevant. Both BG product specifications are available from the BG website. My safety concern is that conventional DOT 4 does not meet the Class 6 low-temperature viscosity requirement specified for this model and other high-volume Hyundai models, which could affect ABS/ESC hydraulic response under low-temperature, icy, or snowy conditions. The Hyundai dealer’s repair order documents installation of BG 84032, consistent with the MOBIS part listing for the vehicle. An email exchange between the dealer and a Hyundai Motor Americas (HMA) parts advisor suggests a lack of understanding of the required fluid specification. HMA customer service twice confirmed to me the vehicle requires a 'DOT 4 LV' fluid. There appears to be conflicting Hyundai information: the owner specification requires DOT-4 LV/Class 6; the reservoir cap states only 'DOT 4' and Hyundai/MOBIS service information simply lists conventional DOT 4. In addition, a call to the Lithia Hyundai (Reno) parts department also resulted in a recommendation for conventional DOT 4, suggesting this may be systemic rather than an isolated dealer error. No police or insurance inspection occurred. I am asking NHTSA to determine the extent to which this represents a broader safety-related service-information issue.
No injuries · No fire · No crash
The vehicle is a 2023 Hyundai Santa Fe Plug-in hybrid. Purchased new in January 2024. It currently has 40,087 miles. My wife and I were traveling were traveling at the posted speed limit when we heard a loud bank. The operation of the vehicle was not effected. Upon inspection, we saw the the glass sun roof had blown out of the roof of the vehicle. We took the vehicle to the local Hyundai dealer for repair under the 5 yr 60,000 mile warranty. We were told it was not covered.
No injuries · No fire · No crash
The vehicle came to a complete stop filling cabin with smoke and wouldnt start in a bend on road blocking entrance ramp. Its available for inspection but at dealership. My safety was put at risk for collision as well as health with cabin filling with smoke. The dealer still has vehicle going on 3rd day without answers. The vehicle had warning come on for hybrid system failure appearing shortly before dying completely with smoke filling cabin.
No injuries · No fire · No crash