Hyundai Santa Fe Complaints (2002)
165 consumer complaints on file.
- #10216402January 29, 2008SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE AUTOMATIC RETRACTION SYSTEM ON THE DRIVER SIDE SEAT BELT FAILED. AS A RESULT, THE CHILD SEAT IS NOT PROPERLY RESTRAINED. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT HER VEHICLE DOES NOT HAVE A RECALL ON THE SEAT BELT. THE DEALER STATED THAT THE REPAIR FOR THE SEAT BELT RETRACTION SYSTEM WOULD COST $300 PLUS $89 TO DIAGNOSE THE PROBLEM. THE CURRENT MILEAGE IS 90,700 AND FAILURE MILEAGE WAS 89,000. UPDATED 02-25-08 *BF THE AUTO-LOCKING SEAT BELT DID NOT REMAIN LOCKED TO USE WITH A CHILD BOOSTER SEAT. HOWEVER, THE SEAT BELT DOES LOCK WHEN THE BELT IS PULLED QUICKLY. THE CONSUMER PURCHASED A REPLACEMENT PART AND STATED IT IS WORKING CORRECTLY. UPDATED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216297January 28, 2008SEAT BELTS, EQUIPMENT:MECHANICAL
I HAVE A 2002 HYUNDAI SANTE FE. I AM THE SECOND OWNER. IT HAS ABOUT 90700 MILES ON IT. MY REAR DRIVERS SIDE SEATBELT RETAINER SYSTEM DOES NOT LOCK WHEN USING WITH A CHILD SEAT.. THIS IS THE SAME PROBLEM THAT A KIA WAS RECALLED FOR: "KIA SEAT BELT RECALL: IN JULY 2006, KIA RECALLED ABOUT 32,000 VEHICLES THAT FAILED TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208. THE AUTOMATIC LOCKING RETAINER FUNCTION IN THE REAR OUTBOARD SEATBELT ASSEMBLIES MAY DISENGAGE WHEN USED WITH CERTAIN CHILD SEATS. IN THE EVENT OF AN ACCIDENT, THIS DEFECT POSES AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT. " I HAVE CALLED THE HYUNDAI DEALER, AND HYNDAI USA. THEY BOTH TELL ME I AM OUT OF WARRANTY, AND I MUST PAY FOR DIAGNOSIS AND ALL REPAIRS. EVEN IF IT IS A SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206699October 23, 2007AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 HYUNDAI (MODEL UNKNOWN). THE CONTACT WAS INVOLVED IN A CRASH WHILE DRIVING 35 MPH. THE DRIVER SIDE FRONT AIR BAG FAILED TO DEPLOY. ALTHOUGH SHE WAS WEARING HER SEAT BELT, THE CONTACT STRUCK THE LEFT SIDE OF HER FOREHEAD ON THE STEERING WHEEL AND WAS TRANSPORTED TO THE URGENT CARE CENTER FOR EXAMINATION. THE VEHICLE WAS DESTROYED. THE ROAD WAS SLIGHTLY DAMP AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 84,000. UPDATED 01/02/08. *4200 UPDATED 12/12/07 *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10202314September 9, 2007ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY:BUMPERS
PURCHASED A NEW 2002 HYUNDAI SANTA FE 11/2001 WITH 11 MILES ON IT. IN 3/2007, THE RADIATOR NEEDED TO BE REPLACED. IN REPLACING IT, 2 MAJOR SAFETY DEFECTS WERE DISCOVERED - NO SAFETY/PROTECTIVE FOAM IN THE FRONT BUMPER AND THE SAFETY/CRASH BAR WAS BENT - I WAS TOLD THAT THE CAR MUST HAD BEEN IN A MAJOR ACCIDENT. I TOOK THE CAR BACK TO THE ORIGINAL DEALER AND THEY ACCEPTED NO RESPONSIBILITY - THEY SAID I MUST HAVE DONE IT. I HAVE HAD NO ACCIDENTS OR TICKETS AND MY DRIVING RECORD PROVES THAT. I PURCHASED A VEHICLE HISTORY REPORT, WHICH SHOWED NO ACCIDENT HISTORY. THE ONLY CONCLUSION IS THAT THE DEFECTS WERE PRESENT AT THE TIME OF SALE. THE CAR SLIPPED THROUGH THE CRACKS OF THE SAFETY INSPECTIONS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195526July 7, 2007SERVICE BRAKES, HYDRAULIC
GRINDING AND OTHER ODD NOISES WHEN BRAKING IN MY 2002 SANTE FE. PURCHASED THE CAR NEW AND I HAVE REPLACED THE HYDRAULIC BRAKES ONCE A YEAR SINCE I PURCHASED IT. I HAVE COMPLAINED TO TWO DIFFERENT HYUNDAI DEALERSHIPS AND TO HYDUNDAI MOTOR CORPORATION. ITSELF AND WAS TOLD THAT I MUST BE A BRAKE RIDER AND CITY DRIVER. EITHER OF THESE IS TRUE. I HAVE NEVER HAD TO REPLACE BRAKES EVERY 8-10,000 MILES ON ANY CAR I HAVE EVER OWNED. I WAS TOLD A COMPLETE, FULL BRAKE JOB MUST BE DONE EACH TIME BECAUSE THE ROTORS ARE SO THIN THAT THERE IS LITTLE MARGIN FOR ERROR OF OVER RESURFACING. THIS COULD CAUSE A VERY SERIOUS SITUATION. I WAS TOLD BY ONE SERVICE MANAGER FROM ONE HYUNDAI DEALERSHIP THAT HE WOULD NEVER ALLOW HIS WIFE AND CHILDREN IN THIS PARTICULAR CAR WITH TURNED DOWN ROTORS AND THAT HE WOULD RATHER LAY OUT THE HUNDREDS OF DOLLARS ON CONSTANTLY REPLACING THE FRONT BRAKES FOR PIECE OF MIND. I WAS SPOKEN TO LIKE I WAS AN IDIOT BY HYUNDAI CUSTOMER SERVICE LINE WHEN I COMPLAINED AND MY CONCERNS OF AN INFERIOR BRAKING SYSTEM WERE IGNORED. I HAVE JUST HAD MY FIFTH SET OF FRONT BRAKES PUT ON THE CAR AND WAS ACTUALLY TOLD BY A NEW SERVICE MANAGER THAT BETWEEN HIM AND I, THAT THE BRAKE PADS WERE MADE FOR A SMALL VEHICLE NOT AN SUV OF THIS SIZE, AND THAT THIS CAR WAS KNOWN FOR BRAKE PROBLEMS. THIS ONLY CONFIRMED WHAT I TRIED TO EXPLAIN TO HYUNDAI AS WAS ALSO TOLD TO ME BY TWO OTHER PRIVATE PARTY REPAIR CENTERS. I NOW REFUSE TO ALLOW HYUNDAI TO CHARGE ME ALMOST DOUBLE THE PRICE TO REPLACE THEIR INFERIOR, CHEAP BRAKING SYSTEM. THEY APPARENTLY PUT CHEAP, HORRIBLE WEAR AND TEAR PARTS IN THEIR CAR, SO YOU WILL NEED TO REPLACE THEM VERY REGULARLY. RESULTING IN THEM MAKING A BUNDLE AND THEN SOME BACK ON THEIR OH SO GREAT BUMPER TO BUMPER WARRANTY. I ACTUALLY SAW THEIR BRAKE PAD AND IT IS SMALL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10191320May 21, 2007ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE VEHICLE'S CRANKSHAFT SENSOR HAS BEEN REPLACED THREE TIMES. THE SENSOR WAS REPLACED AT 60,000, 62,000, AND 80,000 MILES. WHILE DRIVING UPHILL, THE ENGINE STALLED AND SHUT COMPLETELY OFF AFTER 100 YARDS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE MECHANIC STATED THAT THE CRANKSHAFT SENSOR WAS BAD. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL # 03V030000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY). THE CURRENT MILEAGE IS 100,211 AND FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188104April 17, 2007SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT BOTH OF THE REAR SEAT BELT RETRACTORS FAILED. THE CONTACT PLACED THE CHILD SEAT ON THE REAR PASSENGER SIDE AND SECURED IT WITH THE SEAT BELT. WHILE TURNING A CORNER AT APPROXIMATELY 10 MPH THE CHILD SEAT OVERTURNED. THE CONTACT THEN POSITIONED THE CHILD SEAT ON THE REAR DRIVER'S SIDE, BUT COULD NOT SECURE IT BECAUSE THE SEAT BELT FAILED TO RETRACT. THE DEALER STATED THAT THE FAILURE WAS NOT UNDER WARRANTY, AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 91,000.*AK UPDATE 05/04/07*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186268March 27, 2007POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*- THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. DURING ITS LAST OIL CHANGE IT WAS NOTED THAT THE OIL WAS LEAKING AT THE JOINT. THERE WERE NO WARNING INDICATORS. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW TRANS AXLE SEAL. THE FAILURE MILEAGE WAS 125,598. THE REPAIR WAS DONE AT A LOCAL REPAIR SHOP. THE OIL BEGAN LEAKING TWO DAY LATER. THE PART WAS ORDERED FROM HYUNDAI.*AK THE CONSUMER PROVIDED VARIOUS PICTURES OF ABOVE PROBLEM. UPDATE *4/23/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10182606February 15, 2007ELECTRICAL SYSTEM
THERE IS A FAILURE IN THE ELECTRICAL SYSTEM. WHEN HEAT IS RUNNING LIGHTS DIM. WHEN I ROLL UP WINDOWS, THE LIGHTS DIM. WHEN USING WINDSHIELD WIPERS THE HEAT GETS COLDER. LITTLE THINGS THAT WEREN'T SO BAD AT FIRST. HEAT WOULD FAIL TO TURN ON OCCASIONALLY AND NOW WILL NOT COME ON AT ALL. THIS IS CAUSING MY WINDOWS TO FROST WHILE DRIVING MAKING VISIBILITY VERY HARD. IF IT WEREN'T FOR ALL THE OTHER LITTLE ELECTRICAL PROBLEMS I WOULD JUST THINK THE HEATING SYSTEM WENT BAD. BUT IT HAS BEEN A PATTERN IN EVERYTHING ELECTRICAL ON THIS CAR. A FEW TIMES I WOULD GO TO START THE CAR AND IT WOULD NOT START. IF I TURNED EVERYTHING OFF THEN IT WOULD START. THOUGHT MAYBE WAS BAD BATTERY UNTIL I GOT A NEW ONE AND IT STILL WOULDN'T START. I HAD THE NEW BATTERY TESTED AND IT WAS OK. I BELIEVE IT IS ANOTHER ELECTRICAL ISSUE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177081December 27, 2006ENGINE AND ENGINE COOLING:ENGINE
TL* - WHILE DRIVING AT 25 MPH THE ENGINE ON A 2002 HYUNDAI SANTA FE COMPLETELY LOST POWER. CONTACT STATED THAT THE VEHICLE LOST THE POWER STEERING AN THE POWER BRAKES. THE CONTACT STATED THAT THE WEATHER CONDITION AT THE TIME OF THE INCIDENT WAS COLD AND THERE WAS LIGHT SNOW ON THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP AND CAN PROVIDE A COPY OF THE INVOICE ONCE THE REPAIRS ARE DONE ON HIS VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167140August 31, 2006EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED BOTH HEADLIGHTS WERE EXTREMELY CLOUDY MAKING VISIBILITY VERY LIMITED. THE DEALERSHIP WAS MADE AWARE OF THE PROBLEM. UPDATED 10/25/2006 - THE DEALER SAID THEY COULD BUFF THE INSIDE OF BOTH HEADLIGHTS, AT COST TO THE CONSUMER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163892July 30, 2006SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
PURCHASED "NEW" IT TOOK OVER SIX HOURS TO DELIVER THE VEHICLE ON SITE. 1.)THE "SECURITY SYSTEM FAILED RETURNED TO JIM ELLIS; "NO CORRECTION" TO DATE. 2.)SEVERAL OTHER DEFECTS EXISTED: BATTERY FAILED LEAVING ME STRANDED AT LEAST TWICE, BRAKES WARE QUICKLY AND REPEATEDLY REQUIRE REPAIRS, HEATED SEATS ON AT "ALL" TIMES, THE TEMPERATURE REMAINS ON "CELSIUS" RATHER THAN ON THAN "FEREINHEIGHT" TEMPERATURES, CLOCK WON'T SET TO CURRENT MONTH,DATE, YEAR. 3.)THE 10 YEAR;100 MILE WARRANTY IS DISREGARDED/MINIMIZED; FROM 24,000 MILES. 4.) WHILE IN FOR DEFECT REVIEW; THE CAR HAS BEEN RETURNED TO ME FROM 2 DEALERSHIPS WITH "DINGS" UP AND DOWN THE SIDE; DENTS ON CORNERS(PHYSICAL DAMAGE). IN ADDITION REPAIRS WEREN'T MADE AND MANAGERS LOOKED THE "OTHER WAY" AND FAILED TO RETURN CALLS OR RESPOND TO LETTERS. ALSO THE "CHECK ENGINE" LIGHT BECAME A NEW ISSUE AND DEFECT INITIATED THE EVENING THE VEHICLE WAS RETURNED HOME. WAS TOLD TO ANTICIPATE ENGINE TROUBLE TO BE INITIATED IN THE NEAR FUTURE DESPITE THE OIL CHANGE DATE BEING WITHIN LIMITS. WAS TOLD THAT EXCESSIVE OIL EXISTED AND BLAMED ME. THEN DEMANDED I PAY SEVERAL HUNDRED DOLLARS "BEFORE" THEY'D RELEASE CAR TO ME.(NEEDED FOR WORK). MGRS WERE DEFENSIVE AND SHUT DOWN REGARDING INFORMATION. 5.)THE "RECALLS" AREN'T RECOGNIZED OR CORRECTED ON 1ST,2ND, OR 3RD REQUEST-I'M TOLD BY THE DEALERSHIP THEY DON'T HAVE THE COMPUTER TO DO IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161861July 7, 2006SEAT BELTS:REAR/OTHER
MY DAUGHTER CALLED OUT "HELP, MOMMY! I'M STUCK!" I LOOKED IN THE REAR-VIEW MIRROR TO FIND THE SHOULDER-BELT OF MY VEHICLE WAS WRAPPED AROUND HER NECK. I THOUGHT IT WAS ONLY PULLED TO THE SIDE OF HER HEAD SO I ASKED HER TO DUCK HER HEAD OUT. SHE SAID "I CAN'T, I'M STUCK!" I PULLED TO THE SIDE OF THE ROAD. WHEN I GOT TO HER, HER FACE WAS GETTING RED. I DUCKED HER HEAD UNDER THE BELT. TO MY HORROR, THE BELT WAS WRAPPED AROUND HER NECK AGAIN. THANKFULLY SHE COULD CALL TO ME. THIS COULD HAVE BEEN A TERRIBLE TRAGEDY. THE LOCKING MECHANISMS ON THE SHOULDER-BELTS THAT ARE SUPPOSED TO ACTIVATE WHEN YOU FULLY RETRACT THE BELT TO INSTALL A CHILD SAFETY SEAT ARE BROKEN. I HAVE BEEN THROUGH THREE DEFECTIVE MECHANISMS SO FAR. WHEN I FIRST INSTALLED THE SEAT, THE MECHANISM WORKED. AFTER NEEDING TO REMOVE THE SEAT AT ONE POINT AND DISENGAGING THE MECHANISM, IT QUIT WORKING. IT NEVER LOCKED AGAIN. SO, I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THE PROBLEM FIXED, AS MY VEHICLE WAS STILL UNDER WARRANTY. IN THE MEANTIME, I MOVED HER SEAT TO THE OTHER SIDE OF THE VEHICLE. SAME PROBLEM. THE LOCKING MECHANISM OF THE BELT WORKED, UNTIL I HAD TO DISENGAGE IT. THEN THAT SIDE BROKE. MY VEHICLE WAS NO LONGER UNDER THE BUMPER TO BUMPER WARRANTY, SO I MOVED THE SEAT TO THE REPAIRED SIDE. AFTER A WHILE, I NEEDED TO MOVE HER SEAT AND DISENGAGE THE LOCKING MECHANISM. IT QUIT WORKING! I CALLED THE DEALERSHIP. THE PART WAS UNDER WARRANTY, BUT LABOR WASN'T. I DIDN'T HAVE IT REPAIRED BECAUSE I COULDN'T AFFORD IT AT THE TIME. IN ORDER TO KEEP MY SEATS INSTALLED CORRECTLY, I BEGAN USING THE LOCKING CLIPS THAT CAME WITH THE SEATS. (NOW I HAVE TWO CHILDREN.) THIS HANDLES THE SEATS BEING INSTALLED SAFELY, BUT IT DOESN'T DEAL WITH THE FACT THAT THE BELTS OF MY VEHICLE CAN MOVE FREELY BECAUSE THE LOCKING MECHANISMS ARE BROKEN. BECAUSE OF THIS MY INQUISITIVE TWO-YEAR OLD WAS ABLE TO SUCCESSFULLY PULL ON THE BELT AND WRAP IT AROUND HER NECK NEARLY TWO COMPLETE TIMES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154397April 3, 2006EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
AM RADIO ANTENNAE LOCATED IN REAR WINDOW DOES NOT WORK AND DEALER, AFTER REPLACING THE RADIO AND 2 SUBSEQUENT SERVICE INSPECTIONS SAID THAT WAS JUST THE WAY IT IS - IT JUST WILL NOT WORK. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143815November 28, 2005SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LEFT FRONT BALL JOINT FAILED SUDDENLY AND WITHOUT WARNING. RIGHT FRONT BALL JOINT STILL OK. FAILURE CAUSED LACK OF ABILITY TO STEER THE VEHICLE RESULTING IN AN ACCIDENT. MECHANIC SAID IT IS VERY RARE TO SEE SUCH WEAR ON ONE SIDE AND NOT THE OTHER. CAR WAS BADLY DAMAGED DUE TO RESULTING ACCIDENT.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140753October 25, 2005ENGINE AND ENGINE COOLING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONTACT STATED WHILE DRIVING THE HARMONIC BALANCE FELL OFF. SHE HEARD A LOUD CLUNG, AND THEN LOOKED INTO REARVIEW MIRROR. AT THAT TIME SHE SAW IT ROLLING IN THE MIDDLE OF THE ROAD. SHE THEN PULLED OVER AND HER DAUGHTER TRIED TO PICK IT UP. THE PART WAS HOT, AND SHE BURNED HER FINGERS. THE PART WAS PUT IN THE VEHICLE AND TAKEN TO THE DEALERSHIP WHERE SHE PURCHASED IT. WHEN THIS HAPPENED THE STEERING MALFUNCTIONED. THE HYUNDAI DEALERSHIP WAS CONTACTED TO GET THE REPLACEMENT PART. THEY WERE UNAWARE OF WHY OR HOW THIS OCCURRED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10137667September 26, 2005ENGINE AND ENGINE COOLING
DT: 2002 HYUNDAI SANTA FE - VEHICLE STALLED WHILE DRIVING ANY SPEED AND UNDER ANY CONDITION. AS A RESULT VEHICLE LOST POWER. SOMETIMES THE VEHICLE WILL RESTART BACK UP, AND AT TIMES THE CONSUMER HAS TO WAIT A FEW MINUTES TO RESTART VEHICLE. THE CAR IS AT DEALERSHIP FOR REPAIRS. THEY SAID THE PROBLEM WAS CRANK SHAFT SENSOR. A RECALL WAS ISSUED ON THE SIX CYLINDER ENGINES OF THE HYUNDAI SANTA FEE. BUT THIS VEHICLE, NOT A FOUR CYLINDER ENGINE WAS NOT INCLUDED IN THE RECALL, ASKED THE MANUFACTURER, AND THEY SAID THEY DID NOT KNOW WHY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127658July 6, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING CAR WITH AC ON THE BATTER DIES BROUGHT BACK TO DEALER SAID NOTHING IS WRONG WITH CAR THIS HAS HAPPENED 4 TIMES NOW NO ONE WILL ADMIT THERE IS A PROBLEM WITH THE CAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121875May 23, 2005AIR BAGS
4/6/06 I HAD AN AUTO ACCIDENT GOING 75 MPH IN A 70 ZONE. FULL IMPACT OF MY FRONT END TO THE OPPOSING PARTIES VEHICLE (SUV). I DID A 360 AND FLIPPED AND LANDED ON MY DRIVER'S SIDE. MY AIRBAGS DID NOT DEPLOY AT ALL. NEITHER DRIVER SIDE OR PASSENGER SIDE. I SUSTAINED BACK AND NECK INJURIES - CURRENTLY IN TREATMENT. MY VEHICLE WAS A TOTAL LOSS AND IS NOW IN A SALVAGE YARD.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10114122March 15, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE HAVE BEEN NUMEROUS ISSUES WITH MY 2002 SANTA FE. THE FIRST BEING 6 MONTHS AFTER PURCHASING THE VEHICLE. I HEARD A CONSTANT GRINDING NOISE AND NOTICED THE VEHICLE SUSPSENION NOT RESPONDING SMOOTHLY. WHEN THE DEALER CHECKED THE PROBLEM, THEY DETERMINED THAT THE FRONT BEARINGS NEEDED TO BE REPLACED, BUT THERE WERE NO PROBLEMS WITH THE BRAKES. SINCE THIS TIME, I HAVE HAD THE BRAKES CHECKED FREQUENTLY, (SINCE I PERCEIVE A FREQUENT PROBLEM WITH GRINDING AND PROBLEMS STOPPING...THE CAR DOESN'T STOP WELL)...AND I'M OFTEN AFRAID IT WON'T STOP. THIS SUMMER AFTER HAVING THE BRAKES CHECKED, WHILE PARALLEL PARKING, THE CAR WOULD NOT STOP WHEN THE BRAKES WERE APPLIED RESULTING IN MY VEHICLE HITTING ANOTHER PARKED CAR. THE VEHICLE DID NOT STOP UNTIL I QUICKLY PUT THE CAR IN PARK AND TURNED IT OFF...NOT YET BEING IN THE SPOT COMPLETELY. MY REAR BRAKES HAVE BEEN REPLACED EVERY 6 - 8 MONTHS SINCE THE CAR WAS PURCHASED. MY MECHANIC STATES THAT THE BRAKES FOR THE SANTA FE'S ARE CONFIGURED LIKE SMALL CAR BRAKES AND ARE NOT SUFFICIENT FOR THIS SIZE VEHICLE THUS REQUIRING THEM TO BE REPLACED OFTEN. ANOTHER, SEPARATE INCIDENT OCCURED APPROX 6 MONTHS AGO, AGAIN WHEN THE CAR WOULD NOT STOP (HEARD A CLICKING/GRINDING NOISE). HAD THE VEHICLE TOWED TO THE DEALER AND WAS TOLD THE BALL JOINTS (I THINK IT WAS ALSO THE BALL JOINTS) AND FRONT AXLE NEEDED TO BE REPLACED. DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE THE CRACK IN THE AXLE, BUT WAS NOT USER CAUSED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0