Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10147058January 6, 2006
POWER TRAIN:CLUTCH ASSEMBLY
BAD CLUTCH AFTER 39,000 MILES - DEALER SAID NOT COVERED AND NEVER SEEN DEFECT IN OVER THREE YEARS - CHECKED A WEB SITE WHERE THERE WERE A NUMBER OF COMPLAINTS REGARDING EARLY CLUTCH FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146921January 4, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
ENGINE CUTS OUT WHILE DRIVING, UNABLE TO HAVE POWER STEERING, CAR LURCHES WITHOUT WARNING, USUALLY WHEN MOVING FROM A STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146166December 27, 2005
VEHICLE SPEED CONTROL
DT: WHILE THE CONTACT WAS PULLING INTO A PARKING PLACE THE VEHICLE SURGED, CAUSING THE ENGINE TO REV ABOVE 6500 RPMS. THE VEHICLE ACCELERATED AND TOOK OFF ON ITS OWN. HE REPORTED HAVING NO PROBLEMS WITH THE VEHICLE PRIOR TO THE ABOVE INCIDENT. HE HAS NOT TAKEN THE VEHICLE TO A DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145513December 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
10/11/2005 - BREAKS FAILED AT LOW SPEED AT TRAFFIC SIGNAL - MANAGED TO COAST TO STOP BEFORE HITTING VEHICLE AHEAD OF ME. BROUGHT VEHICLE TO DEALERSHIP SERVICE DEPARTMENT ON 10/12/05 - THEY INDICATED THAT THEY "COULD NOT REPRODUCE CONCERN. OPERATES NORMALLY" : ON 12/16/05 THE PROBLEM RE-OCCURED RESULTING IN MY VEHICLE HITTING THE VEHICLE AHEAD OF ME AT TRAFFIC LIGHT INTERSECTION (AGAIN I APPLIED BREAKS AT A SPEED OF BETWEEN 5 & 10 MILES PER HOUR. BREAKS INITIALLY SEEM TO GRAB THEN DISSAPPEAR WITH PEDAL GOING TO FLOOR BOARD WITH NO AFFECTIVE BREAKING. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10145206December 14, 2005
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS. THE FIRST PROBLEM WAS THE TRACTION CONTROL, WHICH ALLOWED THE FRONT WHEELS TO SLIP IN THE SNOW. THE ELECTRONIC ACCELERATOR CUT IN AND OUT WHEN THE TRACTION CONTROL WAS ON. THE DEALER WAS CONTACTED, AND THEY SUGGESTED TURNING THE TRACTION CONTROL OFF. THE CONTACT TRIED THE DEALER'S SUGGESTION. AND NOW, ONLY ONE WHEEL WILL TURN IN THE SNOW, THE ENGINE IDLED LOW, AND THE VEHICLE DID NOT MOVE FORWARD. THE SECOND PROBLEM OCCURRED ON NORMAL ROAD CONDITIONS THE VEHICLE LURCHED FORWARD AFTER A COMPLETE STOP. THE LAST PROBLEM WAS THE CHECK ENGINE LIGHT WHICH INTERMITTENTLY ILLUMINATED. THE DEALER REPLACED THE DPS VALVE SENSOR AND REPROGRAMMED THE COMPUTER SOFTWARE. THE CONTACT HAD ONLY DRIVEN THE VEHICLE ONCE SINCE THE REPAIRS WERE COMPLETED, AND DID NOT NOTICE ANY DIFFERENCE IN THE PERFORMANCE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145219December 14, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VEHICLE SPEED CONTROL
DT: THE CONTACT STATED THAT WHILE PARKING PUT THE VEHICLE IN REVERSE THEN DRIVE AND THE TACHOMETER WENT TO THE RED ZONE. ALTHOUGH THE CONTACT'S FOOT WAS ON THE BRAKE THE VEHICLE MOVED APPROXIMATELY 15 FEET FORWARD IN 30 SECONDS. THEN, HE THEN THE VEHICLE OFF AND BACK ON, AND THE PROBLEM WAS GONE. THIS REPEATED A WEEK LATER. HE HAD THE VEHICLE TOWED TO THE DEALERSHIP, WHO DETERMINED THAT THE BATTERY WAS RUN DOWN AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THEY RULED OUT A CRUISE CONTROL BECAUSE IT HAS NEVER BEEN USED. *AK UPDATE 1/4/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144545December 6, 2005
AIR BAGS
PASSENGER AIR BAG SYSTEM DOESN'T WORK AS PER DASH LIGHT. DEALER STATES THE SENSOR INDICATES THE SYSTEM IS WORKING PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143813November 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SEPTEMBER 29, 2005 I WAS PULLING INTO A SPACE TO PARK MY VEHICLE I WAS PROCEEDING AT APPROXIMATELY 10 MILES PER HOUR OR LESS I APPLIED THE BRAKE AND IT WAS HARD BUT THE VEHICLE DID NOT STOP THE CAR CONTINUED TO ROLL INTO A PARKED CAR WHICH RECEIVED $58.77 WORTH OF DAMAGE PROCEEDING HOME AS I APPROACHED A RED LIGHT I SLOWED DOWN AND THE BRAKES DID NOT STOP THE VEHICLE I USED MY EMERGENCY BRAKE TO STOP THE CAR BEFORE I ROLLED INTO A CAR STOPPED AT THE LIGHTS. I HAD TO USE THE EMERGENCY BRAKE TWICE MORE GETTING HOME,I CALLED HYUNDAI ROADSIDE ASSISSTANCE TO HAVE THE VEHICLE FLAT BEDDED TO LIA HYUNDAI OF ENFIELD UPON CALLING HYUNDAI ROADSIDE ASSISSTANCE THE GENTLEMAN TOLD ME THAT THEIR HAD BEEN A LETTER SENT OUT ABOUT A REPROGRAM TO THE ABS ON SANTA FE'S I ALSO CONTACTED HYUNDAI CONSUMER AFFAIRS DEPARTMENT AND INFORMED THEM OF MY PROBLEM AND THEY TOLD ME THEY WOULD FORWARD ME A LETTER REQUESTING CERTAIN THINGS PERTAINING TO MY VEHICLE AND THE PROBLEM I HAD PART OF THAT REQUEST WAS FOR COLORED PICTURES OF MY VEHICLE. MY WIFE AND I DROVE TO LIA AND TOOK DIGITAL PICTURES OF MY VEHICLE. WE FOUND A SERVICE BULLETIN ON THE FRONT SEAT OF MY VEHICLE HYUNDAI #04-01-002 DATED MARCH 4, 2005 SUBJECT (HYDRAULIC ELECTRONIC CONTROL UNIT HECU REPROGRAMMING. THIS ALSO SAID IT WAS FOR 2003 AND 2004 MY SANTA FE VEHICLES EQUIPPED WITH 3.5L V6 ENGINES. MY VEHICLE IS A 2.7L V6 ENGINE. THEIR REPRESENTATIVES ON 11-2-05 TO INSPECTED MY VEHICLE I RECEIVED A LETTER ON FRIDAY 11-25-05 THAT THEY FOUND NO MALFUNCTIONS OR DEFECTS WITH THE BRAKE SYSTEM. THEY ALSO SAID THAT THEIR INSPECTOR WAS UNABLE TO DUPLICATE THE CONDITION I INDICATED CAUSED MY ACCIDENT. MY INSURANCE ADJUSTER INSPECTED MY VEHICLE ON OCTOBER 10, 2005 TJE INSPECTOR'S REPORT STATES THAT CRAIG THE SERVICE MANAGER SAID THERE IS A BRAKE PROBLEM AND AS YET HAD NOT BEEN DIAGNOSED. TECH DROVE VEHICLE AND BRAKE PEDAL PUSHED BACK WHILE TRYING TO STOP. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10143815November 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LEFT FRONT BALL JOINT FAILED SUDDENLY AND WITHOUT WARNING. RIGHT FRONT BALL JOINT STILL OK. FAILURE CAUSED LACK OF ABILITY TO STEER THE VEHICLE RESULTING IN AN ACCIDENT. MECHANIC SAID IT IS VERY RARE TO SEE SUCH WEAR ON ONE SIDE AND NOT THE OTHER. CAR WAS BADLY DAMAGED DUE TO RESULTING ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10142909November 16, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER AIRBAG SYSTEM DOESN'T ALWAYS WORK AS PER DASH LIGHT, DEALER CAN' T FIND ANYTHING WRONG WITH SYSTEM SUGGEST TURNING OFF ENGINE AND RESTARTING TO RESET COMPUTER. I TRIED THIS WHILE DRIVING IN HIGHWAY TRAFFIC AND LOST POWER TO MY BRAKES AND STEERING , MY WIFE WEIGHS 135 POUNDS THIS SHOULD WORK THE SENSORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144247November 15, 2005
VEHICLE SPEED CONTROL, EQUIPMENT
WHEN PUT INTO REVERSE 2005 SANTA FE ENGINE ROARED. *TS THE CONSUMER HAD NO CONTROL OVER THE VEHICLE. WITH THE VEHICLE STILL IN REVERSE, THE CONSUMER CRASHED INTO A NEIGHBORS DECK CAUSING A CONSIDERABLE AMOUNT OF DAMAGE TO THE VEHICLE AND THE DECK. THE CONSUMER HAD A LEFT FOOT ACCELERATOR INSTALLED ON THE VEHICLE AND WONDERED IF THAT WAS THE CAUSE OF THE SUDDEN ACCELERATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10142012November 7, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY
DT:THE CONTACT STATED THE CPS CAPACITOR THAT IS WITH THE CRANK SHAFT POSITION SENSOR IS NOT WORKING PROPERLY AND AS A RESULT THE VEHICLE STALLED ON THE FREEWAY. THE DEALERSHIP RAN A DIAGNOSTIC TEST AND THIS PROBLEM CAME UP AS A CRITICAL CODE. THE CONSUMER FOUND NHTSA RECALL 03V030000 FOR THIS PROBLEM BUT THE DEALERSHIP TOLD HER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 2/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140753October 25, 2005
ENGINE AND ENGINE COOLING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONTACT STATED WHILE DRIVING THE HARMONIC BALANCE FELL OFF. SHE HEARD A LOUD CLUNG, AND THEN LOOKED INTO REARVIEW MIRROR. AT THAT TIME SHE SAW IT ROLLING IN THE MIDDLE OF THE ROAD. SHE THEN PULLED OVER AND HER DAUGHTER TRIED TO PICK IT UP. THE PART WAS HOT, AND SHE BURNED HER FINGERS. THE PART WAS PUT IN THE VEHICLE AND TAKEN TO THE DEALERSHIP WHERE SHE PURCHASED IT. WHEN THIS HAPPENED THE STEERING MALFUNCTIONED. THE HYUNDAI DEALERSHIP WAS CONTACTED TO GET THE REPLACEMENT PART. THEY WERE UNAWARE OF WHY OR HOW THIS OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10137300October 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER OWNS A 2004 HYUNDAI SANTA FE. THE CONSUMER WAS HAVING PROBLEMS WITH THE BRAKE SYSTEM EVER SINCE SHE OWNED THE VEHICLE. WHEN THE CONSUMER PRESSED THE BRAKE PEDAL HALF WAY DOWN THE BRAKE WILL START TO STOP THE VEHICLE, BUT INSTEAD OF COMING TO A COMPLETE STOP, THE VEHICLE WILL GRADUALLY COME TO A STOP. NO WARNING LIGHTS ILLUMINATED, INDICATING THAT THERE WAS A PROBLEM WITH THE BRAKES. THE SERVICE DEALER STATED THAT IT WAS THE BRAKE DESIGN ON THIS VEHICLE. THE CONTACT CONTACTED THE MANUFACTURER.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135570October 18, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONSUMER STATED THAT HE HAD TO HAVE THE POWER STEERING UNIT REBUILT ON THE 2003 HYUNDAI SANTA FE. AT 54,000 MILES HE WAS TOLD EVERYTHING WAS FINE WITH THE POWER STEERING UNIT AND AT 77,034 IT WAS CHECKED AGAIN AND WAS TOLD IT NEEDED TO BE REPAIRED AGAIN. WHEN THE CONSUMER TURNS SHARPLY A GRINDING NOISE COULD BE HEARD. THE CALLER STATED THAT ON SHORT TRIPS THE GRINDING SOUND DID NOT OCCUR, IT ONLY OCCURRED ON TRIPS LONGER THAN 50 MILES. THE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED AFTER THE REPAIR WAS DONE THE FIRST TIME. THE CALLER SAID THAT THERE WAS A LOT OF BLACK STUFF IN THE FLUID; IT WAS THE PLASTIC FROM THE REPLACEMENT PART. THE CALLER STATED THAT THE INVOICE DID NOT SAY THAT THE PART WAS REPLACED. IT JUST STATED THAT THE DEALER HAD FOUND IT TO BE OKAY FOR NOW. THE CALLER WAS CONCERNED THAT SOMETHING MIGHT HAPPEN LATER.*AK *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140049October 17, 2005
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL. VEHICLE HESITATES WHEN TAKING OFF FROM A STOP,THEN SUDDENLY ACCELERATES SOMETIMES MUCH TO QUICKLY CAUSING SOME LOSS OF CONTROL. MECHANIC AT HYUNDAI TRIED TO RESET COMPUTER BUT INFORMED US THAT IT IS SET TO MANUFACTURERS STANDARDS PROBLEM HAS SO FAR BEEN UN-FIXABLE AND THE VEHICLE REMAINS UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139703October 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
2001 SANTA FE 4 CYLINDER CAR STALLED,WOULDN'T START, HAD TO REPLACE CRANKCASE POSITION SENSOR, OLD PART NOT AVAILABLE, EXACT SAME PROBLEM SUBJECT OF RECALL CAMPAIGN FOR 6 CYLINDER ENGINE OF SAME MODEL CAR, HYUNDAI REFUSES TO ASSIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139410October 12, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED 2004 HYUNDAI SANTA FE WAS EXPERIENCING SUDDEN ACCELERATION. THE DRIVER WAS AT A RED LIGHT, WITH ONE FOOT ON THE BRAKE, AND THE CAR ACCELERATED. THIS HAPPENED ON TWO OTHER OCCASIONS. THE CONTACT TOOK THE CAR TO THE DEALERSHIP THREE TIMES. THEY ADJUSTED THE THROTTLE CABLE AND FLUSHED THE COMPUTER. THE PROBLEM RECURRED. THE CONTACT HAS NOT BEEN IN CONTACT WITH HYUNDAI AS OF NOW. THIS HAPPENED WHEN STOPPING OR SLOWLY MOVING AS INCHING UP TO A STOP SIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139427October 12, 2005
VEHICLE SPEED CONTROL
2004 HYUNDAI - SANTA FE, CAR SURGES TO FULL THROTTLE AND GOES THROUGH RED LIGHTS OR STOPS SIGNS, SURGE IS SO GREAT IT TAKES ACROSS 4 LANES OF TRAFFIC, DRIVER IS STANDING ON THE BRAKE AT THE TIME HAS HAPPENED X3, VIN IS[XXX]. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139144October 9, 2005
FUEL SYSTEM, GASOLINE
A 2004 HYUNDAI SANTA FE HAS DEVELOPED A POTENTIAL FIRE/EXPLOSION HAZARD WHICH HYUNDAI HAS IGNORED AFTER I POINTED IT OUT. HYUNDAI ALSO REFUSED TO RELEASE TO ME THE SANTA FE'S "OFF ROAD" CAPABILITIES. THIS CAR WAS PURCHASED NEW. CAN YOU HELP ME PLEASE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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