Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10325887April 15, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 25 MPH, SHE HEARD A SQUEAKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS CONTRIBUTED TO CORROSION ON THE REAR SUSPENSION ARM. THE CONTACT VERIFIED THAT SHE HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 09V123000 (SUSPENSION: REAR) AND WAS ADVISED BY THE DEALER THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL. THE DEALER STATED THAT THE PARTS NEEDED TO MAKE THE RECALL REPAIRS WERE NOT AVAILABLE AND THAT THE VEHICLE WAS DEEMED AS UNSAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325523April 13, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
WHILE DRIVING TO WORK , VEHICLE IN FRONT OF ME STOPPED ABRUPTLY , I STEPPED HARD ON THE BRAKE PEDAL I WAS GOING APPROX. 30 MPH, THE BRAKE PEDAL PULSATED ( ABS ACTIVATING) FOR A SECOND OR 2 AND STOPPED ,AND THE BRAKE PEDAL SUDDENLY SANK TO THE FLOOR,THE VEHICLE KEPT GOING, I PULLED THE EMERGENCY BRAKE TO TRY TO STOP , BUT IT WAS TOO LATE I RAN INTO THE VEHICLE IN FRONT OF ME CAUSING CONSIDERABLE DAMAGE TO BOTH VEHICLES. I CONTACTED HYUNDAI DEALER AND WAS TOLD IT IS NOT A DEFECT AND ALSO IS NOT UNDER WARRANTY. I NOW HAVE TO HAVE THE CAR FIXED AT MY OWN EXPENSE. I FEEL A RECALL BY HYUNDAI SHOULD BE INITIATED SINCE THIS SEEMS TO BE COMMON DEFECT, PLEASE HELP! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10325146April 12, 2010
ELECTRICAL SYSTEM, SUSPENSION
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STARTED THE IGNITION AND EXPERIENCED ELECTRICAL FAILURE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FIRST FAILURE ALSO OCCURRED ON THE DATE THAT THE VEHICLE WAS PURCHASED. ADDITIONALLY, THERE WERE FAILURES WITH THE LOWER CONTROL ARM AND THE FILLER IN THE FUEL TANK. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS; HOWEVER, THE FAILURES CONTINUED TO OCCUR WITH THE ELECTRICAL SYSTEM AND SUSPENSION. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324949April 11, 2010
VEHICLE SPEED CONTROL
I HAVE A 2006 SANTA FE 6 CYL. FRONT WHEEL DRIVE. I PURCHASED THE CAR IN 2007 FROM GO HYUNDAI. THE CAR HAS RUN VERY GOOD, EXCEPT THE SURGING OR ACCELERATION PROBLEM. I TOOK IT BACK TO THE DEALER TWO TIMES SPECIFICALLY FOR THIS PROBLEM. THEY SAID THEY COULD FIND NO PROBLEM. I TOOK IT TO A SECOND DEALER, PLANET HYUNDAI, AND THEY COULD FIND NOTHING. THE PROBLEM GOT SO BAD EVEN I WAS AFRAID TO DRIVE IT. MY WIFE WAS REALLY SCARED TO DRIVE IT. I FINALLY TOOK IT BACK GO AND THEY CALLED, SAID IT WAS READY. WHEN I PICKED IT UP, THE SERVICE GUY SAID THEY REPLACED A PART AND THAT I SHOULDN'T HAVE ANY MORE SURGING PROBLEMS. LAST NIGHT, MY WIFE DROVE THE SANTA FE TO CHURCH. AS SHE WAS PARKING IT IN THE GARAGE, (SOMETHING SHE HAD DONE A THOUSAND TIMES), THE CAR SUDDENLY ACCELERATED, SLAMMING INTO OUR VOLVO CONVERTIBLE, PUSHING IT ABOUT FIVE FEET FORWARD, JAMMING IT UNDER OUR STAIRS INTO THE HOUSE. IN ALL, THERE IS A LOT OF DAMAGE TO BOTH VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10319780April 9, 2010
SUSPENSION:REAR
2002 HYUNDAI SANTA FE. CONSUMER WRITES TO EXPRESS THOUGHTS THAT RECALLS WERE NOT HANDLED PROPERLY AND THAT FURTHER ACTION IS NECESSARY. *TGW THE CONSUMER STATED THERE WAS A LOUD CREAKING NOISE COMING FROM THE REAR OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325278April 8, 2010
STRUCTURE, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
LETTER REGARDING THE ELECTRICAL PROBLEMS HE HAS EXPERIENCED WITH HIS 2007 HYUNDAI SANTA FE. *TGW THE CONSUMER STATED WHENEVER HE PARKED NEAR ELECTRICAL TOWERS, THE LOCKS ON THE DOOR WOULD MALFUNCTION, THE CRUISE CONTROL LIGHT WOULD NOT GO OUT, THE WINDOWS WOULD NOT GO UP, THE GEAR BOX WOULD NOT DISPLAY WHICH GEAR THE VEHICLE WAS IN. THE CLIMATE CONTROL NEVER FUNCTIONED ACCORDING TO THE MANUAL. THE CRUISE CONTROL SOMETIME EXCEEDED THE SET SPEED OVER OR DOWN LONG INCLINES. THE DRIVER'S SEAT WHICH WAS ELECTRONIC SAT UP TOO HIGH. THE ROOF RACK CROSS BAR WAS TOO FAR, WHICH ALLOWED AIR TO PULL OFF THE LOADS. THE TIRE JACK WAS NOT SUFFICIENT FOR THE VEHICLE*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324512April 8, 2010
VEHICLE SPEED CONTROL
STOPPED AT RED LITE GIVE THE CAR GAS AND THE ENGINE REVS UP AND TAKES OFF HAD TO PUT IT IN NEUTRAL MOVE TO SHOULDER WAITED A FEW MOMENTS RESTARTED CAR AND EVERYTHING WAS FINE. VERY UNNERVING HOPE IT NEVER HAPPENS AGAIN. 2009 HYUNDAI SANTA FE I FIND OUT THAT THIS IS CALLED SUDDEN UNINTENDED ACCELERATION AND I AM NOT ALONE WITH THIS PROBLEM..HAPPEN WITH ONLY 6700 MILES ON SUV WILL BE TAKING TO DEALER FOR 7500 MILE CHECKUP AND WANT HIM TO DOCUMENT THIS FOR MY RECORDS ON THIS SUV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323974April 6, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE RUBBER HOUSING AROUND THE WINDSHIELD CAME OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO HAVE THE STRIP REPLACED. THE CONTACT WAS CONCERNED THAT BECAUSE OF THE FAILURE, THE WINDSHIELD COULD HAVE BECOME SEPARATED WHILE THE CONTACT WAS DRIVING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323695April 4, 2010
ENGINE AND ENGINE COOLING
2003 SANTA FE STALLS AT HIGHWAY SPEEDS BUT IMMEDIATELY STARTS AGAIN. STALLING HAS ALSO BEEN NOTICED AT LOWER SPEEDS AND WHILE IDLING AT STOP LIGHTS. THIS OCCURS SPORADICALLY AND WITH NO INDICATION THAT ANYTHING IS WRONG, CHECK ENGINE LIGHT IS NOT ON SO A DIAGNOSTIC SCAN IS USELESS. I HAVE SEEN MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM WITH NO SOLUTION FROM HYUNDAI. ALSO RECALLS ON 2001 AND 2002 FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323379April 1, 2010
AIR BAGS
ON JANUARY 4, 2010 I HAD THE VEHICLE BATTERY REPLACED. AFTER BATTERY INSTALLATION THE AIRBAG WARNING LIGHT CAME ON AND REMAINED ON. ON JAN. 11 I PAID $87 TO HAVE A DIAGNOSTIC TEST WHICH INCORRECTLY INDICATED THAT ALL AIRBAGS HAD BEEN DEPLOYED PLUS A CRASH WAS RECORDED. MECHANIC'S RECOMMENDATION WAS TO HAVE SRS CONTROL MODULE REPLACED AT AN ESTIMATED COST OF OVER $400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322912March 30, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT UPON START-UP, THE VEHICLE WOULD CONTINUOUSLY STALL. THE DEALER MADE REPAIRS TO THE MASTER CYLINDER BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT HAD TO CONTINUOUSLY ATTEMPT TO START THE ENGINE BEFORE IT WOULD POWER ON AND ALL OF THE WARNING LIGHTS WOULD ILLUMINATE ON THE WARNING PANEL. ON A SEPARATE OCCASION WHILE DRIVING 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT ENGAGE. THE VEHICLE PROCEEDED TO STALL AND CRASHED INTO A BARRIER. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO REPAIR THE BODY DAMAGE BEFORE A DIAGNOSTIC TEST COULD BE PERFORMED OR ANY TECHNICAL REPAIRS COULD BE MADE TO THE VEHICLE. THE MECHANIC ALSO CONFIRMED THAT THE VEHICLE WAS DESTROYED. SHE ATTEMPTED TO DRIVE THE ALTHOUGH IT WAS MAKING AN UNUSUAL NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE SHE WAS AWAITING AN ASSESSMENT OF THE DAMAGES. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 26,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10322915March 30, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS UNDER 25 MPH. HE RECEIVED A RECALL NOTICE AFTER THE FAILURE OCCURRED, NHTSA CAMPAIGN ID NUMBER 09V123000, SUSPENSION REAR. UPON CONTACTING THE DEALER, HE WAS ADVISED THAT THEY WOULD NOT BE ABLE TO PERFORM THE RECALL REPAIRS UNTIL MAY 28, 2010. THIS WOULD BE TWO MONTHS AFTER RECEIVING THE RECALL LETTER. THE CONTACT STATED THAT TWO MONTHS AFTER THE RECALL NOTICE WAS RECEIVED WAS NOT WITHIN A REASONABLE AMOUNT OF TIME WHEN DEALING WITH A SAFETY ISSUE. NO REPAIRS WERE MADE TO THE VEHICLE. HE ATTEMPTED TO CONTACT THE MANUFACTURER; HOWEVER, THERE WAS A TWO-HOUR WAIT BEFORE HE COULD SPEAK WITH SOMEONE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322626March 29, 2010
UNKNOWN OR OTHER, PARKING BRAKE
ON MARCH 24, 2010, MY CO-WORKER AND I WERE IN MY 2009 HYUNDAI SANTA FE WHEN IT SUDDENLY ACCELERATED. I PUSHED THE BRAKE TO THE FLOOR AND IT WOULD NOT SLOW DOWN. I THEN PUT ON THE EMERGENCY BRAKE. BOTH FEET WERE EXTENDED TO THE FLOOR HOLDING THESE BRAKES DOWN. THE CAR DID SLOW DOWN BUT WOULD NOT STOP. I HAD TO TAKE A LEFT TURN ACROSS THE HIGHWAY (THERE WAS FORTUNATELY A BREAK IN THE TRAFFIC), I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. IT MADE A VERY LOUD NOISE THAT LASTED ABOUT 10 SECONDS OR SO. WE JUMPED OUT OF THE CAR AS IF IT WERE ON FIRE. IT'S CURRENTLY AT THE SHEEHY DEALERSHIP IN WALDORF, MD. WE ARE AWAITING THEIR DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322121March 25, 2010
STEERING
BROUGHT MY 2003 SANTA FE IN FOR SERVICE WHEN I WAS TOLD THAT MY STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED AT THE COST OF $1300 OF COURSE THE WARRANTY IS UP AND HYUNDAI WON'T DO ANYTHING ABOUT IT SENT A LETTER TO THE CEO WHO REALLY DIDN'T SEEM TO CARE ABOUT MY PROBLEM MY WIFE IS GOING THROUGH CANCER AND WE RELY ON THE CAR TO GET BACK AND FORTH TO TREATMENTS I HAVE OWNED 6 HYUNDAI'SIN THE PAST SO THIS WILL BE MY LAST ONE FOR THE BAD PART IS THE CAR WON'T PASS INSPECTION IF ANYONE ELSE HAS HAD THIS PROBLEM PLEASE LET ME KNOW THE CAR HAS 118.000 MILES ON IT AND ACCORDING TO THEM THAT IS A LOT OF MILES SO I GUESS THEY ARE SAYING THE THERE CARS DON'T LAST LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321885March 24, 2010
SERVICE BRAKES, HYDRAULIC
TOOK CAR IN FOR ISSUE UNRELATED TO BRAKES DURING COURTESY INSPECTION FOUND REAR BRAKES NEED REPAIR. SCORES PER WHEEL WHERE ARE AS FOLLOWS LF 10 RF 10 LR2 RR 8. THE VARIANCE SEEMS TO INDICATE AN ISSUE AND A BRIEF INTERNET SEARCH FOUND NUMEROUS SIMILAR COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320945March 19, 2010
STEERING, ELECTRICAL SYSTEM
FOLLOW UP TO COMPLAINTS #'S 10319062-10319460-10319463. VEHICLE POWER STEERING LOSS HAS BEEN CORRECTED BY HYUNDAI DEALER. BE ADVISED THAT THE CAUSE FOR THE LOSS OF THE POWER STEERING WAS (THE PULLEY SEPARATED DAMAGING BELT). (BALANCER FELL APART AND BALANCER AND BELT WERE REPLACED). VEHICLE ONLY HAD 12,869 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320642March 18, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING THE VEHICLE AT ANY SPEED, IT ACCELERATED ON ITS OWN. OCCASIONALLY WHEN THE VEHICLE CAME TO A COMPLETE STOP THE VEHICLE ACCELERATED MORE RAPIDLY. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKES MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE FAILURE BEGAN WHEN THE HEAT OR THE AIR CONDITIONER WAS TURNED ON. THE DEALER REPLACED ONE OF THE SENSORS; HOWEVER, THE ACCELERATION CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000. UPDATED 05/10/10 *BF UPDATED 05/12/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320239March 16, 2010
SERVICE BRAKES, HYDRAULIC
BACK DRIVER SIDE CALIPER OVERHEATED ON A 2007 HYUNDAI SANTA FE WITH 32,000 MILES ON IT. THE BRAKE PADS WERE RUINED AS THE VEHICLE WAS BEING DRIVEN ONE DAY 3/15/2010. I DROVE OVER 200 MILES BEFORE I HEARD THE LOUD DRONING SOUND OF THE BRAKES. EVEN WHEN THE BRAKES WERE NOT ENGAGED THE CALIPER WAS STILL PRESSING AGAINST THE BRAKE PAD. SMOKE COMING FROM THE WHEEL AS WELL AS RESIDUE ON THE RIMS.THE DEALERSHIP WILL NOT FIX IT UNDER WARRANTY AS PER HYUNDAIS INSTRUCTIONS. THE COST WILL BE #300.00-$400.00 AND THEY SAID IT WAS CAUSED BY RUST WHICH THEY SAID THEY SAW IN OTHER SANTA FE'S. I BELIEVE THIS IS A SERIOUS DEFECT IN THE VEHICLE AS THE TIRE COULD CATCH FIRE AND EXPLODE CAUSING A DANGEROUS ACCIDENT. HYUNDAI DOESN'T SEE A PROBLEM WITH THIS AND WILL NOT WARRANTY THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319920March 15, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING AT 15 MPH THE CONTACT NOTICED A BANGING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP WHERE THE LOWER BALL JOINTS WERE REPAIRED UNDER WARRANTY. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON THREE PRIOR OCCASIONS AND THE LOWER BALL JOINTS WERE REPLACED EACH TIME. THE FAILURE MILEAGE WAS 15000 AND THE CURRENT MILEAGE WAS 118000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319458March 13, 2010
STEERING, ELECTRICAL SYSTEM
WHILE MAKING A RIGHT HAND TURN GOING FROM AN EASTWARD DIRECTION TO A SOUTHERN DIRECTION THE POWER STEERING ON MY VEHICLE WENT DEAD, THE RED DRIVER SEAT BELT LIGHT CAME ON AND IN A FEW SECONDS THE POWER STEERING CAME BACK AND THE EAT BELT LIGHT WENT OFF. TRAVELING AT A VERY SLOW SPEED IN A RURAL AREA OF TOWN.. AFTER INCIDENT I DROVE HOME WITHOUT ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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