Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10392936March 26, 2011
SUSPENSION:FRONT
I PARKED MY VEHICLE IN A PARKING LOT AT 8AM AND THEN BY 1PM MY COIL SPRING BROKE DESTROYING MY TIRE AND RESULTING IN MY GETTING TOWED. HAD MY COIL SPRING BROKE ON THE HIGHWAY I WOULD HAVE CRASHED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392533March 22, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT WOULD WAIT FOR SEVERAL MINUTES BEFORE BEING ABLE TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THAT THE PROBLEM COULD BE CAUSE BY THE EMISSION SYSTEM. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 85,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390600March 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MARCH 11, 2011 I PARKED MY 2009 HYUNDAI SANTA FE IN MY DRIVEWAY. AS I WAS GETTING OUT OF THE VEHICLE IT STARTED TO MOVE. IT DRAGGED ME DOWN MY DRIVEWAY AND AS I WAS TRYING TO GET BACK INTO THE VEHICLE I BANGED MY RIGHT KNEE ON THE STEERING WHEEL AND IT TURNED AND WENT DOWN A HILL AND HIT A TREE WITH ME STILL HANGING HALF OUT OF THE VEHICLE. I BROKE MY RIGHT TIBIA BONE. I ALSO HAVE NEVER HAD A TICKET OR AN ACCIDENT BEFORE IN LIFE. VERY SCARY. DID ANYONE ELSE HAVE A PROBLEM LIKE THIS?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10391934March 17, 2011
ENGINE AND ENGINE COOLING:ENGINE
2006 HYUNDAI SANTA FE. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE REPAIRS FOR ENGINE DAMAGE *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN KNOCKING. THE CONSUMER TOOK THE VEHICLE TO GOODYEAR AND THE MECHANIC INFORMED HER THE ENGINE WAS COVERED IN SLUDGE AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER. THE DEALER INFORMED THE CONSUMER THE ENGINE WOULD NEED TO BE REPLACED DUE TO THE ENGINE BEING NEGLECTED DUE TO NOT HAVING PROPER OIL CHANGES. THE CONSUMER STATED SHE HAD PROOF OF ALL THE OIL CHANGES. HYUNDAI REFUSED TO HONOR THE CONSUMERS WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390495March 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
OCT 2010 FIRST INCIDENT- WITH A COLD ENGINE IN THE MORNING WHILE TRAVELING BETWEEN 20-40 MPH MY 2010 6 CYL HYUNDAI SANTA FE LURCHED FORWARD WITH A LOUD BANG AS IF WE WERE HIT FROM BEHIND. WE HAD 6230 MILES ON VEHICLE. OVER THE NEXT 2 DAYS THE SAME THING HAPPENED SEVERAL TIMES NOT AS SEVERE AS THE FIRST INCIDENT. AFTER CHECKING THE INTERNET FOUND MANY REPORTS OF SIMILAR INCIDENTS. BROUGHT TO DEALER WHO DENIED HEARING OF THIS PROBLEM, KEPT OVERNIGHT, COULDN'T DUPLICATE PROBLEM AND RESET ADAPTIVE LEARNING AND RESET DRIVING HISTORY. PROBLEM STARTED AGAIN MARCH 2011 ON MARCH 8, 2011 BROUGHT TO DEALER KEPT OVERNIGHT, COULDN'T DUPLICATE PROBLEM FOUND TRANSMISSION FLUID LOW, RESET TRANSMISSION, DID AN UPDATE THEY SAID WAS RELATED TO A COMPUTER MODULE THAT WAS RELATED TO THE PROBLEM. VEHICLE HAD 10,000 MILES. CALLED HYUNDAI CONSUMER AFFAIRS AND HAD A CASE OPENED TO DOCUMENT PROBLEM AS I MAY HAVE TO GO THROUGH NEW YORK LEMON LAW IF THEY DON'T FIX PROBLEM. MARCH 15, 2011 TRAMSMISSION PROBLEM BACK AGAIN CALLED HYUNDAI CONSUMER AFFAIRS AND HAD THEM REOPEN CASE AND ANOTHER APPOINTMENT SCHEDULED WITH DEALER ON MARCH 23, 2011 TO TEST DRIVE WITH TECH AND SERVICE MANAGER. THIS WILL BE THIRD ATTEMPT TO FIX TRANSMISSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390434March 16, 2011
VEHICLE SPEED CONTROL
2004 HYUNDAI SANTA FE HAS SUDDEN ACCELERATION AND SURGING NO TROUBLE LIGHTS ON. DEALERSHIP TOLD ME THE THROTTLE SENSOR HAD TO BE REPLACED, SO WE DID THAT. ABOUT A MONTH LATER, SAME THING HAPPENED. DEALERSHIP REPLACED THROTTLE SENSOR AGAIN, AT NO CHARGE. SAID IF IT HAPPENS AGAIN WE WOULD NEED A NEW THROTTLE BODY. HAPPENED AGAIN, SO HAD THE THROTTLE BODY REPLACED. HAPPENED AGAIN AND WAS TOLD IT WAS WIRING THAT HAD TO DO WITH CRUISE CONTROL. WHICH I NEVER USE. HAPPENED AGAIN TODAY 3/16/2011. NOTIFIED THE DEALERSHIP THAT I WAS DROPPING OFF TONIGHT IN THE NIGHT DROP. I HAVE ALREADY PAID OVER $1000.00 FOR SOMETHING THAT HAS NOT BEEN FIXED. WE WILL SEE WHAT HAPPENS TOMORROW. WE MAXED OUT OUR TOWING WITH AAA, SO MY HUSBAND, WHO WORKS SECOND SHIFT AND HOUR AND HALF AWAY FROM WHERE WE LIVE HAS TO DRIVE IT BACK TO THE DEALERSHIP TONIGHT. IT STARTED TODAY WHEN HE WAS ABOUT 15 MINUTES AWAY FROM WORK. ALSO THIS IS OUR ONLY CAR, AND DEALERSHIP ALWAYS SAYS THEIR LOANER CARS ARE ALL OUT. JUST WANTED THIS DOCUMENTED AND AM PRAYING MY HUSBAND GETS BACK TO THE DEALERSHIP OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390195March 15, 2011
PARKING BRAKE, POWER TRAIN
WHILE MY CAR WAS OFF AND PARKED IN MY GARAGE (WITH NO KEYS IN IGNITION), MY 6 YEAR OLD SON WAS ABLE TO MOVE THE GEAR SHIFT FROM "PARK" TO "NEUTRAL/DRIVE". HE LATER SHOWED ME HOW HE USED "BOTH HIS HANDS AND PULLED REALLY HARD." MY CAR ROLLED OUT OF THE GARAGE, CROSSED THE BUSY STREET AND INTO THE NEIGHBORS DRIVE WAY (WITH MY SON IN IT!!!!!!). IT THEN STARTED TO ROLL FORWARD TOWARDS ME AND THE STREET ....UNTIL I COULD OPEN THE DOOR AND SLAM MY FOOT ON THE BRAKES. I WAS UNABLE TO GET THE GEAR BACK INTO THE "PARK" POSITION AND HAD TO BE PUSHED BACK INTO MY GARAGE. I THEN INSERTED THE KEY TO PLACE THE CAR INTO "PARK." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391368March 14, 2011
ELECTRONIC STABILITY CONTROL (ESC)
CONSTANT, UNSAFE, AND UNCOMFORTABLE STEERING TO THE RIGHT, ENOUGH TO CHANGE LANES ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389889March 11, 2011
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SIGNIFICANT LOSS IN THE STEERING CONTROL. THE CONTACT WAS ABLE TO GAIN CONTROL AND MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/01/11*LJ THE VEHICLE WAS REPAIRED UNDER THE HYUNDAI CORROSION CLASS ACTION AT A COST OF $ 2100. UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389683March 10, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SINCE PURCHASING A NEW 2010 HYUNDAI SANTE FE AWD IN MAY 2010, THERE HAS BEEN A PROBLEM WITH IT'S TIRE PRESSURE MONITORING SYSTEM (TPMS) IN NOVEMBER 2010 AND A REOCCURRENCE NOW IN FEBRUARY 2011. I WAS SO UPSET THAT I WROTE THE MANUFACTURER DIRECTLY AND ITS NOW BEING OVERSEEN BY THE HYUNDAI EAST COAST REGIONAL OFFICE--BUT STILL NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389701March 10, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING LESS THAN 5 MPH IN REVERSE IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE EXHIBITED AN LOUD BANG FROM THE EXTERIOR. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS PUNCTURED DUE A FRACTURED COIL SPRING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386949March 9, 2011
AIR BAGS
2005 HYUNDAI SANTE FE (I HAVE TWO OF THE SAME MODEL AND YEAR) I BROUGHT THE VEHICLES IN FOR THE INITIAL AIR BAG RECALL (CHILD SAFETY - WEIGHT IN THE FRONT SEAT.) THAT SEEMED TO REMOVE THE AIR BAG LIGHT FOR ABOUT A MONTH. THEY RESET THEM AGAIN FOR A SECOND, THIRD AND FOURTH TIME. NOW EVEN WITHOUT A PASSENGER, THE 'PASSENGER AIR BAG OFF' LIGHT IS OUT AND THE AIR BAG LIGHT IS ON. THE DEALER SAYS THAT THIS IS NOT A KNOWN ISSUE, BUT I HAVE SEEN IT ON MORE THAN ONE SITE AND I HAVE IT HAPPENING ON TWO OF THE SAME VEHICLES, ONE MY WIFE DRIVES (5'2" TALL, AVERAGE) AND THE OTHER I DRIVE (6'-3" TALL, HEAVY). BEING A SAFETY ISSUE, IT SHOULD BE COVERED, BUT THE DEALER REFUSES TO FIX IT WITHOUT CHARGING CLOSE TO $600 EA. VEHICLE. THERE IS NOTHING UNDER THE SEATS AS THEY HAVE STATED TO MAKE SURE THAT THINGS ARE CLEAR UNDERNEATH. JUST WONDERING WHY NOTHING HAS BEEN DONE TO DATE ON A RECALL THAT EFFECTS THE SAFETY AND WELL BEING OF PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389673March 9, 2011
FUEL SYSTEM, OTHER
GAS PEDAL GETS STUCK AND THEN ACCELERATES ON ITS OWN. TAKEN TO HYDRAIN MECHANIC TWO TIMES. THE SECOND TIME THE MECHANIC EXPERIENCE THE GAS PEDAL GETTING STUCK. JUST EXPERIENCE AGAIN ON MARCH 7-8, 2011 THIS HAS GONE ON FOR TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388928March 8, 2011
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
PURCHASED AS A USED VEHICLE WITH 30,000 MI. IN 2008 FROM A DEALERSHIP WITH OWNERS MANUAL MISSING. ON 8-1-2010 WHILE DRIVING HOME FROM WORK, THE VEHICLE ENGINE STOPPED RUNNING ON A BRIDGE ON A BUSY ROADWAY, CAUSING THE VEHICLE TO LOSE POWER STEERING AND POWER BRAKES. OTHER VEHICLES IN THE AREA HAD TO TAKE EVASIVE ACTION CAUSING A IMMEDIATE HAZARDOUS CONDITION. UPON HAVING THE VEHICLE TOWED TO A REPAIR GARAGE, IT WAS DETERMINED THAT THE CAUSE OF THE CATASTROPHIC ENGINE FAILURE WAS THE RESULT OF A DEFECTIVE TIMING BELT THAT WAS A KNOWN ISSUE FOR THIS MODEL AND MAKE OF VEHICLE. THE MANUFACTURER RECOMMENDED CHANGING OF THE TIMING BELT WAS TO BE 60,000 MILES, THUS TELLING ME THE BELT SHOULD HAVE BEEN CHANGED IN 2007 AT THE 60,000 MILE MARK. AS YOU CAN SEE, I BOUGHT THE VEHICLE IN 2008 WILL 30,000 MILES ON IT (NO OWNERS MANUAL). I WAS TOLD I WAS TO BE RESPONSIBLE FOR THE COST OF THE REPLACEMENT MOTOR, WHICH OF COURSE WAS A USED MOTOR BECAUSE THEY REDESIGNED THE 3.5 LITER ENGINE IN 2005 WHEN THIS PROBLEM WAS EVIDENT AND THOSE ENGINES WOULD NOT FIT MY 2003. WHY WAS THERE NOT A RECALL THEN ON THIS FOR ENGINE FAILURE AT THAT TIME? THEY HAD REPLACED THE BELT WITH A NEW DESIGN TIMING CHAIN FOR THE NEWER VEHICLES. WHILE MY VEHICLE WAS UNDER REPAIR, ANOTHER 2003 SANTA FE WAS ALSO IN FOR THE SAME ISSUE. FORTUNATELY, I WAS NOT INJURED, BUT THE POSSIBILITY WAS THERE. A MINUTE EARLIER, I WAS TRAVELING DOWN A STEEP GRADE PRIOR TO THE ENGINE FAILURE. THIS LOOKS LIKE AN INHERENT PROBLEM FOR THE HYUNDAI 3.5 LITER ENGINE, THEY HAD TO GET MY REPLACEMENT ENGINE FROM TEXAS. WERE USED CAR BUYERS AWARE OF THIS PROBLEM WITH THE HYUNDAI 3.5 LITER ENGINE MODELS PRIOR TO 2006? THIS IS A SERIOUS SAFETY VIOLATION. THE VEHICLE ENGINE FAILED WITHOUT WARNING! HOW ABOUT HYUNDAI REIMBURSING ME $4000.00?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386844March 8, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT PUMPED ON THE ACCELERATOR PEDAL UNTIL IT RELEASED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000. UPDATED 03/23/11 *BF THE CONSUMER STATED THE DEALER REPLACED THE THROTTLE BODY ON 03/16/11. UPDATED 03/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386657March 7, 2011
STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN PARKED ON A SNOW BANK, THE DRIVER SIDE BUMPER COVER POPPED UP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NO WAY TO FIX THE COVER. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CONTACT WAS ABLE TO PUSH THE COVER BACK IN TEMPORARILY BUT IT WAS NOT FULLY REPAIRED. UPDATED 03/29/11 *BF UPDATED 04/06/11 UPDATED 04/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386685March 7, 2011
ELECTRICAL SYSTEM, POWER TRAIN
IN NOVEMBER 2010, VEHICLE AT EST. 29,000 MI. CAR LOST ALL ACCELERATION. WAS ABLE TO PULL OF ON SIDE OF SHOULDER ON HIGHWAY. CAR WOULD NOT REGAIN ACCELERATION DESPITE BEING TURNED OFF, ETC. THROTTLE SENSOR CHANGED. MARCH 2011, VEHICLE AT EST. 31,000 MI. SAME PROBLEM. WHILE ON HIGHWAY, CAR LOST ALL ACCELERATION. RPMS JUMPED HIGH, ENGINE ROARED IN RESPONSE BUT CAR WOULD NOT ACCELERATE. AGAIN, TAKEN TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386732March 7, 2011
VEHICLE SPEED CONTROL
SUDDEN UNINTENDED ACCELERATION 2007 SANTA FE HYUNDAI - 2ND TIME AROUND..THIS TIME ON A PRIVATE ROAD CAR ENGINE REVVED UP , ALL BRAKE SYSTEMS FAILED, COULD NOT SHIFT INTO NEUTRAL - MECHANISM WOULD NOT MOVE, HAD TO HOLD ON THE STIRRING WHEEL AND RIDE IT OUT.; SAW MAIN THOROUGHFARE COMING UP SWERVED INTO GAS STATION; SAW WALL HAD THOUGHT TO SWERVE INTO STREET; WOULD HAVE TOPPLED VEHICLE SAW SMALL PARK WENT ACROSS THOROUGHFARE UNTO PARK AREA; UNDERSTOOD CAR WAS AIRBORNE AND WHEN IT HIT THE GROUND WENT ON TWO WHEELS ON THE RIGHT HAND SIDE AND THEN CAME DOWN UNTO THE 4; STIRRED STRAIT INTO CLEARING BETWEEN TREES; SAMPLING AND DIRT STOPPED VEHICLE. 1 PASSENGER CONTESTS HE HAS SLIGHT FRACTURE ON SKULL; THE NEAR FATALITY MIGHT HAVE BEEN TO A PLAUSIBLE NUMBER OF CHILDREN, PARENTS, ADULTS , CARS AND TRACTOR TRAILERS ON MAIN ROAD. THIS COULD HAVE BEEN . THE AFTER RESULT IS THE NERVOUSNESS THAT RIDES IN ONE'S SOUL WHEN ON THE ROAD. HAD OVER 20 WITNESSES TO THIS EVENT. THIS IS AN ONGOING EPIDEMIC,MY CASE HAS BEEN IGNORED AND OTHER CASES HAVE BEEN IGNORED ISN'T IT TIME THAT THIS IS REVIEWED BEFORE REAL FATALITIES BECOME ACTUALIZATION. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10386536March 5, 2011
VEHICLE SPEED CONTROL
I JUST HAD MY 2009 SANTA FE START ACCELERATING OUT OF CONTROL. I WAS GOING TOWARDS A LIGHT AND HIT THE GAS HARD. AFTER SPEEDING UP, I LET GO OF THE ACCELERATOR AND THE CAR CONTINUED TO ACCELERATE. I HAD TO HIT THE BRAKES TO SLOW BUT AS SOON AS I RELEASED THE BRAKE THE ACCELERATION CONTINUED. I WENT THREW THIS PROCESS 3 TIMES IN A MATTER OF SECONDS. SO, I POPPED INTO NEUTRAL AND THE ENGINE REVVED UP WILDLY. I THEN BRAKED AND PUT IT INTO DRIVE. IT RETURNED TO NORMAL OPERATION. I'M CONTACTED THE DEALER RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386558March 5, 2011
VEHICLE SPEED CONTROL
THIS MORNING ON MY WAY TO WORK, I ACCELERATED TO PASS A VEHICLE MAKING A LEFT TURN OFF THE HIGHWAY, AND WHEN I PASSED SAID VEHICLE AND TOOK MY FOOT OFF THE GAS, IT DID NOT SLOW DOWN. THE PEDAL REMAINED STUCK TO THE FLOOR AND I HAD TO FORCE THE BRAKES THROUGH THE FLOOR TO GET IT TO STOP. IT WAS STILL REVVING MADLY. I PUT THE CAR IN NEUTRAL AND IT SOUNDED LIKE IT WAS GOING TO EXPLODE IT WAS REVVING SO HARD. I STOMPED ON THE ACCELERATOR PEDAL WHILE IN NEUTRAL, HARD, 3 TIMES AND IT POPPED BACK UP AND BECAME UNSTUCK. I AM 4 MONTHS PREGNANT AND AM DEATHLY AFRAID OF DRIVING THIS VEHICLE. THIS IS THE FIRST TIME THIS HAS EVER HAPPENED TO ME IN THIS VEHICLE, BUT MORE TESTIMONY CAN BE FOUND @ HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1F4E72/79. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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