Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10411976July 12, 2011
TIRES, TIRES:SIDEWALL
LOCAL CITY DRIVING. JUST OVER 12K MILES ON VEHICLE. EXCESSIVE WEAR ON THE INSIDE SHOULDERS OF THE FRONT TIRES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412714July 12, 2011
POWER TRAIN
THIS IS A LOW-MILEAGE HYUNDAI AWD SANTA FE LIMITED WITH 19" ALLOW RIMS. AT ABOUT 11,500 MILES I NOTICED GREASE ON THE INSIDE OF THE FRONT-LEFT WHEEL. IT WAS THICK AND GREEN IN COLOR, THE GREASE USED TO LUBRICATE THE AXLE JOINT. THE CENTRIFUGAL FORCE FROM THE AXLE SPRAYED THE GREASE ALONG THE INSIDE OF THE WHEEL. I CHECKED THE CV BOOT AND AXLE AND IT APPEARED THE GREASE WAS LEAKING FROM THE SEAL BETWEEN THE BOOT AND THE AXLE HUB. THERE WAS A VERY SLIGHT LEAKAGE COMING FROM THE RIGHT WHEEL AXLE AS WELL. THIS SHOULD NOT HAPPEN WITH A VEHICLE ONLY A YEAR OLD. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY CONFIRMED THE LEAKAGE ON BOTH WHEELS AND ORDERED TWO AXLE SEAL KITS, WHICH WILL INCLUDE REPLACEMENT OF THE JOINT. THERE WAS NO CHARGE FOR THE INSPECTION AND THERE WILL BE NO CHARGE FOR THE REPAIR. IF THIS WENT UNNOTICED IT COULD CAUSE AN AXLE TO OVERHEAT AND FAIL. AT HIGH SPEEDS THIS COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411745July 11, 2011
UNKNOWN OR OTHER
I HAVE A 2010 SANTA FE WITH 19K MILES.....TWICE THIS WEEK I WAS DRIVING AND SUDDENLY THE GAS PEDAL STOPPED WORKING AND ENGINE LIGHT CAME ON. BRAKES WORKED, THANK GOODNESS. ANYONE ELSE HAVE "SUDDEN UNINTENDED DECELERATION"?? AFTER THE FIRST EVENT, I HAD IT TOWED TO THE DEALER (FOLLOWING PROTOCOL IN THE MANUAL). THEY REPORTED A NEW RECALL (IT HAD BEEN SERVICED A FEW MONTHS AGO), EXECUTED A COMPUTER UPDATE AND ALL WAS FIXED (OR SO I THOUGHT). 4 DAYS LATER, WITH LESS THAN 100 MILES DRIVEN SINCE THE REPAIR, IT HAPPENED AGAIN. THIS TIME I WAS IN 35MPH TRAFFIC SO WHEN THE ACCELERATOR PEDAL NO LONGER WORKED, I ALMOST WAS REAR-ENDED. I WAS ABLE TO COAST OUT OF TRAFFIC (BRAKES AND STEERING FINE)TO A SIDE STREET. I WAS ABLE TO COAST HOME (.5 MILE OR SO). CAR WOULD ACCELERATE AFTER STOP SIGNS, ALTHOUGH THE GAS PEDAL DOESN'T RESPOND AT ALL. VERY SCARY THAT IT EVEN SHIFTED TO A HIGHER GEAR AND WOULD GO 30MPH AND KEEP ACCELERATING IF I DIDN'T BRAKE! THE FIRST REPAIR INFO: 1. SPRING PROTECTOR INSTALL (TSB#11-01-021); CAUSE: CAMP 2.TC7 CM ECM UPDATE P0111 10-01-034; CAUSE: CAMP *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412636July 11, 2011
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
ON MAY 26TH 2011 AROUND 6:20 PM WHEN I DROVE ON A LOCAL DOWN HILL ROAD WHICH IS ABOUT 400 YARD LONG, AT A SPEED ABOUT 20 MPH, MY CAR LOST BRAKE AND POWER STEERING. I SUPPOSED TO STOP AT A STOP SIGN AND MAKE A LEFT TURN. WHEN I PRESSED MY BRAKE PEDAL, MY CAR CAN'T STOP AND THE PEDAL WAS VERY HEAVY, AND I CAN'T TURN THE STEERING WHEEL EITHER. MY CAR KEPT GOING STRAIGHT. I KEPT STEPPING ON THE BRAKE PEDAL VERY HARD AND MY CAR FINALLY STOPPED IN THE MIDDLE OF STREET GRADUALLY. WHEN I LOOKED, I NOTICED CHECK ENGINE LIGHT AND OIL LIGHT WERE ON. I THEN TURN OFF MY CAR AND REST A WHILE. I THEN TURNED MY CAR BACK ON AND FOUND CHECK ENGINE LIGHT AND OIL LIGHT WENT OFF AND EVERYTHING SEEMED BACK TO NORMAL. WORTH TO NOTE THAT IT WAS HOT THAT DAY ABOUT 90 DEGREE AND I RIDE ON BRAKE SLIGHTLY FOR ABOUT 300 YARD ON THAT DOWN HILL ROAD BEFORE THIS INCIDENT HAPPENED. I WAS ABLE TO DRIVE SLOWLY BACK HOME THAT DAY AND BROUGHT MY CAR TO THE CLOSEST HYUNDAI DEALER AT 7:30 AM THE NEXT MORNING. HOWEVER THE DEALER WAS NOT ABLE TO REPRODUCE THE FAILURE AND FOUND NOTHING. I THEN CONTACTED HYUNDAI AND HYUNDAI CREATED A CASE NUMBER AND SUGGESTED ME GO TO THE SELLING DEALER. ON JUNE 7TH, I BROUGHT MY CAR TO THE SELLING DEALER AND THEY COULD NOT REPRODUCE THE FAILURE EITHER AND ASKED ME TO COME BACK TO THEM WHEN IT HAPPENS AGAIN. HOWEVER, IT COULD BE DANGEROUS WHEN MY CAR LOSES BRAKE AGAIN WHEN I AM DRIVING. I AM WONDERING IF THERE IS ANY OTHER WAY TO INVESTIGATE ROOT CAUSES OR STRESS MY CAR TO REPRODUCE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411549July 8, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
THROTTLE POSITION SENSOR FAILED, RESULTING IN NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED. CAR WOULD ONLY IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410912July 7, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THE VISOR ON THE VEHICLE BROKE FROM THE ARM AND FELL DOWN. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE VISOR WAS NOT CONSIDERED A SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410321July 2, 2011
VISIBILITY
DRIVERS SIDE VISOR BROKE ALLOWING THE VISOR TO FALL INTO FIELD OF VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410125June 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE, ESPECIALLY WHEN DRIVING UPHILL. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES WHERE NUMEROUS REPAIRS WERE PERFORMED BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410018June 30, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED WHILE APPLYING THE BRAKES BETWEEN 3 AND 12 MPH THE BRAKE PEDAL BEGAN TO VIBRATE AND THE ABS LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE MANUFACTURER ADVISED THE CONTACT THAT HER VEHICLE WAS NOT A PART OF NHTSA RECALL CAMPAIGN ID NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,268.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410037June 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
NEW SANTA FE, 45 DAYS OLD, SCREECHING / METAL ON METAL GRINDING SOUND. DEALERSHIP COULD NOT FIND A PROBLEM. AT 3 MONTHS OLD, CAR ENGINE TURNED OFF WHILE DRIVING. DEALERSHIP COULD NOT FIND A PROBLEM. NOTHING DONE TO CORRECT THE FAILURE. DO NOT TRUST CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410063June 30, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT NOTICED THAT THE STRIKER PLATE THAT CONNECTS TO THE TAPING PLATE WAS NOT PROPERLY WELDED ONTO THE DOOR FRAME; AS A RESULT, THE LEFT REAR PASSENGER DOOR WOULD NOT REMAIN CLOSED. THE DEALER ADVISED THE CONTACT THAT SINCE HER VEHICLE WAS NO LONGER UNDER WARRANTY THAT SHE WAS RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 100,289. THE APPROXIMATE FAILURE MILEAGE WAS 97,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409259June 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED AFTER SHIFTING INTO DRIVE GEAR THE VEHICLE SUDDENLY ACCELERATED CRASHING INTO A GARDEN AND A VEHICLE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10408907June 25, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKES MAKE A NOISE WHEN STOPPING AND ALMOST EVER TIME WHEN THE MAKE THE NOISE THERE IS A PULSATING OF THE BRAKE PEDAL. THE BRAKING SYSTEM HAS BEEN CHECKED BY A CERTIFIED MECHANIC 3 TIMES AND HE IS UNABLE TO FIND A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408843June 24, 2011
SUSPENSION:FRONT
5/25/2011, APPROX. TIME 8:45 A.M. 2004 SANTA FE LX, 38,828 MILES ON VEHICLE. ORIGINAL OWNERS, BOUGHT NEW. VEHICLE WAS SITTING IN OUR DRIVEWAY, GOT IN TO LEAVE FOR DOCTORS APPT., MOVED ABOUT TWO FEET, WHEN WE HEARD THIS LOUD NOISE AND AIR GUSHING SOUND FROM THE RIGHT FRONT OF OUR CAR. WENT OUT TO INVESTIGATE AND FOUND THE COIL SPRING HAD RUPTURED AND CUT THROUGH THE SIDEWALL OF THE TIRE. THANK GOD WE WERE NOT TRAVELING ON ANY ROAD OR INTERSTATE HWY., I WOULD NOT BE TELLING THIS. HYUNDAI MOTORS OF AMERICA, CORPORATE OFFICE WAS NOTIFIED OF MY ISSUE, AND THE FACT THE LEFT SPRING COULD RUPTURE AT ANY TIME. THEY OFFERED IN GOOD FAITH TO PAY FOR RIGHT SPRING AND TIRE, BUT WOULD NOT REPLACE LEFT FRONT SPRING. HYUNDAI MOTORS OF AMERICA SHOULD BE RESPONSIBLE FOR THESE DEFECTED COIL SPRINGS AND RECALL ALL 2004 SANTA FE TO REPLACE FRONT COIL SPRINGS AND ANY OTHER MECHANICAL SYSTEMS THAT WERE AFFECTED BY THE RUPTURED COIL SPRINGS. MANY OWNERS OF 2004 SANTA FE ARE NOT AWARE OF THIS ISSUE, HOPEFULLY HYUNDAI WILL TAKE FULL RESPONSIBILITY BEFORE THEIR ARE ANY FATALITIES, GOD BLESS US, AND I PRAY HE WILL KEEP US SAFE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408390June 23, 2011
POWER TRAIN:DRIVELINE:DRIVESHAFT
2010 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO RECALL RELATED TO DAMAGE TO THE TRANSMISSION CAUSING LOSS OF MOTIVE POWER *TGW THE CONSUMER STATED SHE WAS NOT NOTIFIED ABOUT THE RECALL. THE CONSUMER STATED SHE ONLY FOUND OUT ABOUT THE RECALL, WHEN THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP AFTER IT SUDDENLY STOPPED ON A SIX LANE HIGHWAY AND WOULD NOT ENGAGE. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE TRANSMISSION HAD BEEN DESTROYED AND DAMAGED THE AXLE. THE VEHICLE WAS REPAIRED AT NO CHARGE TO THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408721June 23, 2011
STRUCTURE:FRAME AND MEMBERS
THIS VEHICLE HAS 124,350 MILES AND LOOKS TO BE IN VERY GOOD CONDITION YET HAS UNDERLYING PROBLEMS THAT HAS GONE UNDETECTED UNTIL VERY RECENTLY. ONE IS THE FRONT FRAME RAIL ATTACHMENT TO UNDERSIDE (FLOORBOARD) OF BODY ON PASSENGER SIDE WHICH IS HEAVILY RUSTED AND ONE LARGE AREA IS HOLED. ALSO THE METAL SHIELD OVER THE BOTTOM OF FUEL TANK IS NEARLY COMPLETELY RUSTED AWAY AND FELL DOWN ONTO REAR ROTATING DRIVE SHAFT. I FEEL BOTH OF THESE ISSUES SHOULD NOT HAVE HAPPENED WITH THIS VEHICLE AND I ALSO FEEL BOTH COULD RESULT IN SERIOUS INJURY IF THE REMAINING STEEL ATTACHMENTS TEAR AWAY DUE TO SEVERE SECTION LOSS OF COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407472June 20, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER WAS INFORMED BY SOMEONE DRIVING NEARBY THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS MANEUVERED ONTO THE EMERGENCY LANE AND TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL PUMP ASSEMBLY HAD FRACTURED AND WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407266June 17, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STARTED MAKING A GRINDING NOISE AND THE REAR BRAKE CALIPERS LOCKED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE SLIDE PLATE AND BRAKE PADS FROZE AND REMAINED ON THE ROTORS, AS A RESULT. THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 37,200. UPDATED 07/21/11 *BF UPDATED 3/20/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407273June 17, 2011
ELECTRONIC STABILITY CONTROL (ESC)
MY 2007 SANTA FE WAS PURCHASED USED IN 2010. THE FIRST DAY I HAD IT, IT GAVE ME THE PROBLEM. EVERY SO OFTEN, I NEVER KNOW WHEN IT'LL HAPPEN, THE FRONT TIRES KIND OF LOCK UP WITH A GRINDING SOUND AND THE CAR VIOLENTLY JARS TO THE RIGHT. ALL THE WHILE, THE ESC LIGHT IS FLASHING. IT IS VERY SCARY AND I'M AFRAID MAY CAUSE AN ACCIDENT EVENTUALLY. WE HAVE TRIED DRIVING IT WITH THE ESC TURNED OFF AND IT DID NOT HELP. I BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT FIX ANYTHING. I LATER CALLED THEM WHEN IT KEPT HAPPENING AND THEY TOLD ME IT WAS JUST "A BURP" AND THEY WOULDN'T BE ABLE TO DETECT IT UNLESS IT HAPPENED WHILE HOOKED UP TO THEIR COMPUTER, WHICH OF COURSE IS IMPOSSIBLE. NOT MUCH LATER, WITH ONLY 3 OF MY 6 SIX YEARS UP AND ONLY ABOUT HALF OF MY COVERED MILEAGE USED, THE DEALERSHIP SENT ME A LETTER TELLING ME MY WARRANTY WAS EXPIRED. I HAVE RECENTLY HAD TWO MECHANICS CHECK IT OUT AND THEY CANNOT FIX IT. I DO NOT TRUST THIS CAR AND WOULD GIVE ANYTHING TO GO BACK IN TIME AND PURCHASE AN AMERICAN CAR INSTEAD!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407175June 16, 2011
FUEL SYSTEM, OTHER
ENGINE STALLED AT HIGHWAY SPEED. FUEL PUMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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