Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10476644September 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. AS A RESULT, THE CONTACT CRASHED. THE POLICE WERE PRESENT AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT SUSTAINED A HEMATOMA AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10476541September 20, 2012
VISIBILITY/WIPER, STRUCTURE:BODY
DRIVER'S SUN VISOR ATTACHMENT TO ROOF OF CAR BROKE WITHOUT BEING TOUCHED. SUN VISOR FELL DOWN IN DRIVER'S VISION, HANGING BY TWO WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475793September 18, 2012
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE LOST ALL STEERING CAPABILITIES. THERE WAS NO TENSION IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND HE CONTACT WAS INFORMED THAT A BOLT HAD BECOME LOOSE FROM THE STEERING SHAFT AND ALSO A CLOCK SPRING NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGES WERE 34,000. ..UPDATED 09-28-12 *BF UPDATED 11/19/12 *BF THE CONSUMER STATED VEHICLE WAS STOPPED BUT WAS NOT OPERATIONAL. UPDATED 11/20/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475887September 18, 2012
SUSPENSION, STEERING, STRUCTURE:BODY
TOOK MY CAR FOR AN ALIGNMENT AND TIRES. FRAME WHERE THE LOWER CONTROL ARMS BOLT UP HAS SERIOUS RUST ISSUES. I SEE IN SOME NOTES THAT THE RUST AND CORROSION HAS BEEN AN ISSUE FOR THE HYUNDAI'S. IS THERE ANY WAY I AM ELIGIBLE TO GET THIS REPAIRED BY HYUNDAI OR AT LEAST AT SOME DISCOUNTED RATE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475682September 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN INTO A PARKING SPOT THE VEHICLE LUNGED FORWARD AND SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A BUSH AND WENT THROUGH A FENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475736September 17, 2012
ENGINE
THIS IS THE 6TH ENGINE STALLING DURING DRIVING. THE ENGINE LIGHT, ENGINE OIL PRESSURE AND CHARGING SYSTEM LIGHTS WERE ON. THE DEALER COULD NOT DIAGNOSE OR FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475468September 14, 2012
VEHICLE SPEED CONTROL
MY SANTA FE HYUNDAI 2012 ACCELERATED UNINTENTIONALLY WHEN I WAS TURNING INTO A PARKING SPOT. I WAS MAKING A RIGHT TURN INTO THE PARKING SPOT WHEN IT LURCHED FULL THROTTLE OVER TWO BUSHES AND KNOCKED DOWN A BLACK IRON FENCE AND I PRESSED ON THE BRAKES AND I WAS ON THE SIDE WALK. I COULD HAVE HIT A PEDESTRIAN! IT WAS VERY FRIGHTENING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475283September 13, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
FAULTY BRAKE SWITCH A/B. OBD CODES P0571 & P0504 RECORDED. SYMPTOMS: BRAKE LIGHTS WOULD NOT LIGHT WITH BRAKE PEDAL DEPRESSED. CRUISE CONTROL WOULD TURN ON BUT NOT ALLOW A SPEED TO BE SET. ALSO ESC OFF LIGHT REMAINED ON DASH SOLID. SEEMS TO BE EXACT SYMPTOMS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V122000. WE NEVER RECEIVED ANY NOTICE OF THAT RECALL FROM HYUNDAI. WHEN I BROUGHT IT TO THE ATTENTION OF MY LOCAL HYUNDAI DEALERSHIP, I WAS TOLD THAT RECALL DID NOT APPLY TO MY VEHICLE. WHEN I CONTACTED HYUNDAI SUPPORT I WAS TOLD THE SAME THING. I SEE NUMEROUS OTHER HYUNDAI OWNERS WHO HAVE HAD THIS PROBLEM WERE ALSO TOLD THE RECALL DID NOT APPLY TO THEIR VEHICLE (VIA INTERNET REPORTS). I BELIEVE THE RECALL SHOULD HAVE APPLIED TO MY VEHICLE. I HAVE REPLACED THE PART MYSELF AND THE REPAIR SEEMS TO HAVE CORRECTED ALL THE SYMPTOMS. THE REMOVED PART IS A GENUINE PART OF HYUNDAI/KIA. IT IS P/N 92810-3K000. BELOW THE P/N IS ">PA66-GF30<" AND "INFAC". THERE IS A RED AND A GREEN STRIPE PAINTED ACROSS THIS FACE OF THE PART. ON ANOTHER FACE OF THE PART IS STAMPED "6D07". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475337September 13, 2012
FUEL/PROPULSION SYSTEM
PROBLEM DESCRIPTION: DIFFICULT TO REFUEL. GAS PUMP NOZZLE KEEPS SHUTTING OFF. DIAGNOSIS: DEFECTIVE CANISTER CLOSE VALVE SOLUTION: REPLACED BY PARKWAY HYUNDAI VALENCIA FREE OF CHARGE ON 09/2010. PROBLEM RECURRENCE: 09/2012 (2 YEARS LATER) DEALER COMMENT: $125 DIAGNOSTIC FEE THAT CAN LATER ON BE CREDITED TO OVERALL COST OF REPAIR. DESPITE RECURRENCE OF PROBLEM, HYUNDAI ONLY PROVIDES 12 MONTHS WARRANTY ON PARTS/LABOR, ERGO, VEHICLE OWNER MUST SHOULDER ALL REPAIR EXPENSES (AS PER PARKWAY HYUNDAI VALENCIA SERVICE AGENT). OWNER COMMENT: THERE WERE NO CHARGES ON THE FIRST OCCURRENCE OF THE PROBLEM. THERE SHOULD BE NO REASON FOR PARKWAY HYUNDAI TO CHARGE FOR A RECURRENCE OF A PROBLEM ON A PART THAT CANNOT BE ATTRIBUTED TO NEGLECT OR MISUSE. CURRENTLY AWAITING RESPONSE FROM CUSTOMER SERVICE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475179September 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE WAS INVOLVED IN A ROLLOVER CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT AND THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,241. UPDATED 9/26/12 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10475130September 11, 2012
VISIBILITY/WIPER
WHILE TRAVELING DOWN THE INTERSTATE AT 75+ MPH, THE SUN VISOR IN MY 2007 SANTA FE BROKE FROM THE 'ELBOW' AND FELL DOWN INTO MY FIELD OF VIEW!!! THE PASSENGER SIDE ALSO BROKE BUT NOT DURING ACTUAL USE, WHILE TRAVELING BUT AT A LOW SPEED, OVER A BUMP. THE VISORS AREN'T EVEN USED WITH ANY FREQUENCY AND CERTAINLY AREN'T ABUSED, YET BOTH ARE BROKEN COMPLETELY FREE AND USELESS! THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474461September 10, 2012
FUEL/PROPULSION SYSTEM
2007 SANTA FE FUEL INDICATOR HAS STOPPED WORKING. NEEDLE STAYS ON E WITH WARNING LIGHT ILLUMINATED OR NEEDLE FLUCTUATES BETWEEN EMPTY AND HALF FULL. VEHICLE WAS ONE DAY OUT OF 60 MONTH WARRANTY WHEN PROBLEM FIRST NOTED. THIS PROBLEM HAS BEEN NOTED ON NUMEROUS WEB SITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474508September 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE GEAR SHIFT LOCKED. AS A RESULT, IT FAILED TO SHIFT FROM TO OTHER GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,566.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473946September 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 3 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR HOWEVER THEY WOULD NOT REPAIR THE VEHICLE UNTIL THE MANUFACTURER SENT SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO GET REPAIRED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 69,000. UPDATED 10/11/12*LJ UPDATED 10/16/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473699September 4, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE DRIVERS SIDE AIR BAG SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 10/31/12 *CN UPDATED 11/08/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473718September 4, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, WHEN THE VEHICLE CRASHED INTO THE BACK OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND TWO PEOPLE SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOW AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10473782September 4, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). AFTER THE REPAIRS AS THE CONTACT APPLIED THE BRAKES, THE VEHICLE EXHIBITED AN ABNORMAL INCREASE IN STOPPING DISTANCE AND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH ANY REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 13,600. UPDATED 10/11/12*LJ THE CONSUMER STATED AN ACCIDENT ALMOST OCCURRED AGAIN DUE TO THIS FAILURE. UPDATED 10/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473298September 2, 2012
SUSPENSION
I AM THE SOLE OWNER OF A 2007 HYUNDAI SANTA FE, WHICH WAS BOUGHT FROM A HYUNDAI DEALER. FOR ABOUT A YEAR, THE CAR DROVE GREAT AND WAS QUIET. THE VEHICLE WAS NEVER IN A CRASH OR DRIVEN ROUGHLY. THE VEHICLE IS ONLY DRIVEN TO AND FROM WORK ON GOVERNMENT MAINTAINED ROADS. I HAVE NOTICED A THUMPING AND RATTLING SOUND FROM THE FRONT SUSPENSION WHEN DRIVING OVER SMALL BUMPS. I HAVE TAKEN IT TO THE DEALER 7+ TIMES FOR THE SUSPENSION PROBLEMS. FRONT SWAY BAR, SHOCKS, AND MISC PARTS HAVE BEEN REPLACED WITH NO CHANGE IN SMOOTHNESS WHEN DRIVING. HYUNDAI HEARS THE PROBLEM, BUT DOES NOT KNOW WHAT IS WRONG WITH THE VEHICLE. THEY JUST CONTINUE TO CHANGE MISC PARTS UNTIL THE WARRANTY RUNS OUT. PLEASE HAVE HYUNDAI CONDUCT A RECALL TO FORCE THEM TO FIX THE PROBLEM FOR GOOD. I HAVE READ NUMEROUS COMPLAINTS ONLINE FOR THE SAME PROBLEM. THIS IS A SAFETY CONCERN BECAUSE THE FRONT SUSPENSION SOUNDS LIKE IT IS FALLING A PART WHEN GOING OVER SMALL CRACKS IN THE ROAD. IF HYUNDAI IS NOT FORCED TO IDENTIFY THE PROBLEM, HOW DO WE KNOW OUR VEHICLE IS SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473124August 31, 2012
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR BROKE WHEN ADJUSTING. THE VISOR FELL AND WAS DANGLING IN FRONT OF MY FACE HANGING ON THE WIRE FOR THE VANITY LIGHT. IT STARTLED ME AND I SWERVED. LUCKILY THERE WAS NO ACCIDENT. THE PART CANNOT BE SATISFACTORILY REINSERTED IN THE SOCKET. IT STAYS IN PLACE ONLY TEMPORARILY. A QUICK SEARCH OF THE INTERNET FOUND THIS TO BE A COMMON PROBLEM. HYUNDAI APPARENTLY TAKES NO RESPONSIBILITY FOR THESE DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473038August 30, 2012
VISIBILITY/WIPER
WAS DRIVING WHEN ALL OF A SUDDEN THE SUN VISOR ON DRIVER'S SIDE DROPPED DOWN. COULDN'T FLIP IT BACK UP TO STAY INTACT. KEPT FALLING DOWN IMPAIRING MY VISION. PLASTIC PIECE EVENTUALLY BROKE OFF AND SO I TRIED TO USE VELCRO TO KEEP THE VISOR FROM BLOCKING MY VISION WHILE I DROVE THE VEHICLE. DIDN'T WORK. WIRE BROKE A COUPLE DAYS LATER SENDING THE WHOLE VISOR DOWN FALLING ON MY LAP. NOW AS OF 8/29/12 THE PASSENGER SUN VISOR IS DOING THE SAME THING. THERE ARE SOOO MANY COMPLAINTS ONLINE WITH SPECIFICALLY THE 2007 HYUNDAI SANTA FE VISORS BREAKING. THIS NEEDS TO BE RECALLED ASAP. MAJOR VISION IMPAIRMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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