Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10500712February 27, 2013
ENGINE, STEERING, SERVICE BRAKES
THIS INCIDENT OCCURRED AT NIGHT TIME. ABOUT 10 MIN FROM A COLD START, I TURNED ONTO THE 210 FWY. THERE WAS A 270 DEGREE DOWNHILL TURN (A STEEP CURVE) SO I HAD THE BRAKES ON WHILE DOING 15 MPH. HALF WAY INTO THE TURN, I SUDDENLY LOST BRAKE AND STEERING WHEEL FROZE. WITH SOME EFFORT, I MANAGED TO TURN THE STEERING AND STOP THE CAR. THE ENGINE DIED WITHOUT WARNING. LATER I SENT THE CAR TO DEALERSHIP BUT THEY COULD NOT REPRODUCE THE EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500192February 26, 2013
FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE IN JANUARY OF 2009. SINCE THE BEGINNING OF JANUARY 2013, THE FUEL GAUGE IS WORKING OFF AND ON. WHEN I FILL MY TANK, THE FUEL GAUGE STOPS WORKING FOR DAYS. EVERYTIME THE GAUGE IS NOT WORKING THE ENGINE CHECK LIGHT COMES ON. I HAVE TO RELY ON MILEAGE TO DETERMINE FUEL USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500512February 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP AND ATTEMPTING THE ACCELERATE, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500116February 26, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
FROM STOP,MAKING LEFT TURN, LOST ALL POWER MOMENTARILY, RPM DROPPED TO IDLE. PRESSING ACCELERATOR DID NOTHING, FINALLY ENGINE CAME BACK AND ACCELERATED WILDLY. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500010February 25, 2013
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOES NOT WORK. CHECK ENGINE LIGHT CAME ON WHEN THE FUEL GAUGE STOPPED WORKING. DRIVING ON AN INTERSTATE TRAVELING 65 MPH, MY SANTE FE STOPPED ACCELERATING AND SHUT DOWN ALMOST CAUSING A MULTICAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499647February 22, 2013
STEERING
DRIVING THIS VEHICLE ON THE HIGHWAY IS VERY UNSAFE. VEHICLE WANDERS, VERY HARD TO CONTROL. CONSTANTLY HAVE TO CORRECT WHAT FEELS LIKE SIX INCHES OF FREE PLAY BETWEEN STEERING WHEEL AND FRONT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499592February 21, 2013
SUSPENSION
FRONT DRIVER SIDE COIL SPRING SNAPPED DAMAGING FRONT STRUT. THERE HAVE BEEN NUMEROUS SIMILAR COMPLAINTS OF PREMATURE UNEXPECTED BREAKAGE THAT HAS RESULTED IN SUDDEN TIRE PUNCTURE WHEN THE SPRING HITS THE TIRE. THIS IS A VERY SERIOUS LIFE THREATENING FLAW. HYUNDAI HAS NOT INITIATED A RECALL BUT SHOULD. I WAS VERY LUCKY THAT THIS FAILURE OCCURRED AT A LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499371February 20, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FLUCTUATED AND PROVIDED INCORRECT READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL TANK SENSORS WOULD HAVE TO BE REPLACED. ADDITIONALLY, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FUEL SENSORS WERE REPLACED BUT THE FUEL ODOR CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499425February 20, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PENETRATED THE FRONT PASSENGER SIDE TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499317February 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO STATED THAT EVERYTHING APPEARED TO BE NORMAL AND NO CAUSE FOR FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498480February 18, 2013
FUEL/PROPULSION SYSTEM
THE GAS GAUGE WAS FLUCTUATING DRASTICALLY FROM ONE STOP UNTIL THE NEXT ONE. ONE MINUTE WE HAD HALF A TANK OF GAS AND WE WENT INTO A STORE. WHEN WE CAME OUT OF THE STORE THE GAS GAUGE WAS ON E. WE DROVE FOR A LITTLE BIT AND THE FUEL LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED THAT BOTH THE SENSORS IN THE FUEL TANK HAD STOPPED WORKING. I DID SOME RESEARCH AND IT APPEARS THERE IS SOMETHING UNIQUE GOING ON WITH THESE FUEL SENSORS. MOST ALL THE ISSUES I COULD FIND WERE ONLY 2007 & 2008 SANTA FES. I WOULD SEEM HIGHLY UNLIKELY THAT JUST THESE TWO MODEL YEAR HAVE THIS ISSUE UNLESS THEY GOT A DEFECTIVE BATCH OF FUEL SENSORS THAT WENT INTO THEM OR THE INSTALLATION WAS FAULTY, ETC. IT SEEMS TO HAPPEN JUST OVER 5 YEAR MARK WHICH IS JUST OUTSIDE OF WARRANTY. I FEEL THAT AN INVESTIGATION SHOULD BE DONE INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499181February 16, 2013
STEERING:ELECTRIC POWER ASSIST SYSTEM, FUEL SYSTEM, GASOLINE, STEERING, ELECTRICAL SYSTEM
VEHICLE DELIVERED AS NEW, IMMEDIATELY UPON ATTEMPTING TO PUMP AND FILL GASOLINE TANK, THE PUMP CLICKED AS FULL. HOWEVER, GASOLINE GAUGE ON DASH ONLY WOULD AND CONTINUES TO SHOW 3/4 FULL. THERE HAVE BEEN NUMEROUS ATTEMPTS AND REPLACEMENT EQUIPMENT TO ADDRESS AND ERADICATE THIS SITUATION AND NOTHING HAS CORRECTED THE SITUATION NOR DOES HYUNDAI HAVE ANY ANSWERS AVAILABLE TO CORRECT THIS SITUATION. THE VEHICLE HAS BEEN IN MY FAVORITE HYUNDAI SERVICE FACILITY FOR MANY DAYS AND WHEN FINALLY RETURNED THE ONLY ANSWER I WAS GIVEN, WAS THAT THE VEHICLE IS AN EARLY PRODUCTION OF THE MODEL AND THEY HAVE HAD SOME OF SAME PROBLEM. IN ADDITION THE ELECTRONIC STEERING IS A GREAT DISAPPOINTMENT AS IT IS QUITE DIFFICULT TO KEEP THE VEHICLE ON A TRUE STRAIGHT PATHWAY NO MATTER WHAT THE COMPOSITION OF THE PAVEMENT. THERE WAS SOME SORT OF ALERT FROM THE FACTORY ON AN ADJUSTMENT HOWEVER AND WAS ADDRESSED BUT IS STILL TERRIBLE. THEN THERE'S AN ISSUE ON THE HITCH WHEREBY THEN TRAILER PREP WIRING WAS INCLUDED ON THE INVOICE, INSTALLED BY THE SELLING DEALER AND THE SERVICING DEALER FEELS IT NOT THERE DUTY/RESPONSIBILITY TO REPAIR IT. I HAVE BEEN A HYUNDAI CUSTOMER SINCE 2001 AS THIS IS A VERY GREAT DISAPPOINTMENT AND BESIDES SAFETY ISSUES. THESE ISSUES MUST BE CLEARED UP ASAP BY BOTH THE HYUNDAI MANUFACTURER AND STRAIGHTENED OUT WITH THEIR DEALERS. PLEASE ! I WOULD THINK THE MANUFACTURER ADMITTING THEY KNOW OF THE PROBLEM AND CANNOT SOLVE IT THEY WOULD REPLACE MY EXACT VEHICLE AS I PURCHASED IT EQUIPPED AND TAKE BACK THIS ONE. THEY KNOW OF THE PROBLEM SO JUST SIMPLY REPLACE MY VEHICLE WITHOUT ANY CHARGES TO ME NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498255February 15, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS PREVIOUSLY INVOLVED IN A CRASH THAT WAS UNRELATED TO THE BRAKING SYSTEM HOWEVER, AFTER THE VEHICLE WAS REPAIRED FOLLOWING THE CRASH, THE CONTACT WAS ADVISED THAT THE BRAKES NEEDED TO BE ADJUSTED BECAUSE AFTER BLEEDING THE BRAKES, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT WAS OT AWARE OF THE EXACT REPAIR NEEDED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498104February 14, 2013
FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE WILL NOT FILL PAST 3/4 TANK. IF YOU STAY AT PUMP AND KEEP CLICKING IT WILL OVERFLOW AND EVENTUALLY FILL BUT, THEN ENGINE LIGHT APPEARS AND MUST TO RETURN TO DEALER FOR SERVICE. MANY PARTS HAVE BEEN INSTALLED IN AN ATTEMPT TO FIX BUT NOTHING WORKS. ELECTRONIC STEERING EXCEPTIONALLY VAGUE IN ANY OF THREE SETTINGS, TRAILER CONNECTOR NOT FUNCTIONING. VEHICLE ENGINE ALMOST CUTS OFF AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498126February 14, 2013
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING FAILED AND CAUSED THE VEHICLE TO SWERVE FROM LEFT TO RIGHT. THE STEERING HAD TO BE SET TO THE SPORT SETTING FOR HIGHWAY DRIVING AND TO THE COMFORT SETTING FOR CITY DRIVING IN ORDER FOR THE CONTACT TO BE ABLE TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO UPGRADED THE STEERING COMPUTER SYSTEM HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT NOTHING WAS WRONG WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498189February 14, 2013
STEERING
STEERING IS VERY PROBLEMATIC. THE CARS DRIFTS AND IT IS A CONSTANT CHALLENGE TO KEEP IN A STRAIGHT LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496585February 6, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER AND DID NOT ACCELERATE OVER 30 MPH. THE ENGINE HAD TO BE SHUT OFF FOR THE VEHICLE TO REGAIN ACCELERATION. THE DEALER REPLACED THE THROTTLE BODY AND THE COMPUTER SYSTEM WAS UPDATED. LESS THAN TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE THROTTLE BODY WAS AGAIN REPLACED AND THE CONTACT WAS AWAITING THE RESULTS OF MORE TESTING. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS 9,805 ACCORDING TO THE INVOICE, THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AND EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. UPDATED 02/27/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496499February 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE DRIVER SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496552February 5, 2013
STEERING
IT IS HARD TO KEEP THE CAR GOING STRAIGHT IN A HIGHWAY. HAVE TO CORRECT IT ALL OF THE TIME. THAT IS VERY UNSAFE AND UNCOMFORTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496350February 4, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE FUEL GAUGE ON OUR '08 HYUNDAI SANTE FE HAS RECENTLY BECOME ERRATIC. IT FLUCTUATES WIDELY (25-50%) OVER THE COURSE OF A FEW MINUTES WITH THE CHECK ENGINE AND LOW FUEL INDICATORS ALSO PERIODICALLY LIGHTING. IT HAS BECOME SO UNRELIABLE THAT WE ARE NOW RELYING ON THE ODOMETER READINGS TO ESTIMATE FUEL LEVELS. SEARCHING THE INTERNET, THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE AND RELATES TO WEAK PINS IN THE ORIGINALLY INSTALLED FUEL SENDERS. THERE ARE SEVERAL REPORTS THAT THE APPARENT PROBLEM IS FIXED IN THE REPLACEMENT PART (VISIBLY LARGER PINS) WHICH MAKES ME QUESTION WHY THE COMPANY WOULD NOT BE RESPONSIBLE FOR REPLACING A CLEARLY DEFECTIVE PART. OUR VEHICLE HAS APPROXIMATELY 70,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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