Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10563542February 9, 2014
VISIBILITY/WIPER
JUST HAD MY WINDSHIELD REPLACED 2 WEEKS AGO BECAUSE OF A CRACK ON THE BASE OF THE WINDSHIELD. I REMOTE STARTED MY CAR WHEN I WAS LEAVING WORK ON A SNOWY NIGHT AND WHEN I GOT TO THE CAR AND WIPED THE SNOW OF THE WINDSHIELD I NOTICED A CRACK COMING FROM THE BASE OF IT! NO IMPACT MARKS AT ALL. SO THE NEXT MORNING I MADE AN INSURANCE CLAIM AND HAD IT REPLACED BY SAFELITE. NOW THIS PAST WEEK WE HAD SNOW AGAIN IN NYC AND I WAS GETTING READY TO LEAVE FOR WORK AND REMOTE STARTED THE CAR.... GUESS WHAT I SAW WHEN I GOT TO THE CAR! A CRACK FROM THE BASE! SO I STARTED RESEARCHING IT AND THE TURBO MODELS HAVE A HEATING ELEMENT ON THE BOTTOM PART OF THE WINDSHIELD FOR THE WIPERS TO DEFROST THEM. NOW IT SOUNDS LIKE A GOOD IDEA BUT NOT IF THERE'S SNOW ON THE WINDSHIELD WHICH IS COLD AND FROM THE OTHER SIDE YOUR HEATING IT UP INCONSISTENTLY ONLY AT THE BOTTOM. YOUR JUST ASKING FOR A CRACK. SO THIS TIME THE WINDSHIELD WAS REPLACED THE TECHNICIAN SAID HE THOUGHT IT WAS THE HEAT AS WELL AND LEFT THE ELEMENT UNPLUGGED. HYUNDAI HAS BEEN KNOWN FOR FRAGILE GLASS....WHAT IS GOING ON NHTSA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563000February 5, 2014
SERVICE BRAKES
I HAVE HAD PROBLEMS WITH THE BRAKES SINCE I BOUGHT THE CAR IN SEPTEMBER 2012. HAD TO BRING THE CAR BACK TO THE DEALERSHIP TWICE. THEY FINALLY GOT THE BRAKES TO FEEL OK IN NORMAL DRIVING CONDITIONS, BUT EVERY TIME IT SNOWS, SNOW AND ICE GET STUCK IN MY BRAKES AND I CAN NOT STOP. I ALMOST CRASHED 4 TIMES ON MY WAY TO WORK THIS MORNING, AND HAS HAPPENED EVERY TIME IT SNOWS. THEY WILL NOT FIX WITHOUT A CHARGE BECAUSE IT'S PAST THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563110February 5, 2014
STEERING
THERE IS ANOTHER COMPLAINT WITH REGARDS TO STEERING. THE VEHICLE DRIFTS LEFT AND RIGHT, ALSO I AM FIGHTING WITH THE STEERING WHEN MAKING TURNS. DEALER SERVICE DEPT. WAS NOTIFIED AND MY VEHICLE HAD A FRONT END ALIGNMENT AND STILL HAS THE SAME PROBLEM. TOLD THE SERVICE DEPT AGAIN THAT SAME PROBLEM EXISTS AND WAS TOLD THAT THE TECHNICIAN COULD NOT FIND THE PROBLEM. THEIR IS A PROBLEM AND NO ONE WANTS TO FIX IT. I HOPE SOME ONE LOOKS INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562966February 4, 2014
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WAS DRIVING 2013 HYUNDAI SANTA FE ON THE HIGHWAY AT 70MPH WHEN SUDDENLY I HEARD A LOUD NOISE. IMMEDIATELY AFTER I COULD HEAR THE BROKEN GLASS FROM MY SUNROOF ON TOP OF THE CLOTH COVER. VEHICLE WAS NOT STRUCK BY AN EXTERNAL OBJECT, BUT RATHER THE SUNROOF SEEMED TO EXPLODE SPONTANEOUSLY. WHEN I PULLED OVER TO THE SIDE OF THE ROAD TO EXAMINE THE DAMAGE, ALMOST THE ENTIRE LENGTH OF THE SUNROOF HAD BROKEN IN MILLIONS OF PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562797February 3, 2014
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
THE FUEL GAUGE ON MY 2008 HYUNDAI SANTA FE AT AROUND 67K MILES STARTED READING EMPTY AND THEN IT STARTED READING NORMAL AND THEN EMPTY. FINALLY IT HAS ONLY READ EMPTY FOR THE PAST COUPLE THOUSAND MILES. I WAS HOPING THAT IT WOULD FIX ITSELF WHICH IT NEVER DID. WISHFUL THINKING. I ENDED UP BRINGING MY SANTA FE INTO THE LOCAL HYUNDAI SERVICE DEPARTMENT TO TROUBLESHOOT THE PROBLEM PLUS REPLACE THE FRONT AND BACK BRAKES, AND PERFORM EXISTING RECALLS. THEY TOLD ME THAT ONE OF THE TWO FUEL PUMPS LOCATED IN THE GAS TANK HAD FAILED. THE FUEL PUMP THAT FAILED WAS THE ONE WITH THE SENDING UNIT WHICH PROVIDES THE SIGNAL TO THE FUEL GAUGE. THEY TOLD ME THAT I WAS FORTUNATE THAT THE OTHER FUEL PUMP DID NOT FAIL AS MY HYUNDAI SANTA FE WILL STOP RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562419January 31, 2014
POWER TRAIN, ENGINE
I WAS ON A FREEWAY ON RAMP THAT GOES DOWNHILL AND INVOLVES A CURVE TO THE RIGHT. ABOUT HALFWAY DOWN THE ON RAMP MY ENGINE STALLED. I HAD TO TURN MY WHEEL AS FAR RIGHT AS I COULD TO AVOID GOING OFF EMBANKMENT AND COULD NOT ACCELERATE TO TRY TO MOVE AWAY FROM THE EDGE OF THE EMBANKMENT OR ATTAIN A SAFE SPEED TO MERGE ONTO FREEWAY. MY OIL LIGHT AND MALFUNCTION LIGHT BOTH CAME ON. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND TURN CAR OFF. WHEN I TURNED IT BACK ON ALL INDICATOR LIGHTS WERE OFF AND CAR DROVE FINE. I WAS INFORMED BY DEALERSHIP THERE HAS BEEN A RECENT SOFTWARE FIX FOR THIS THAT HAS TO DO WITH THE THROTTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562255January 30, 2014
AIR BAGS
AIR BAGS LIGHT IS ALWAYS LIT ON THE DASH. THE SENSOR IN MIDDLE OF DASH RECOGNIZES SOMEONE GETTING IN THE PASSENGERS SIDE BUT PER LOCAL SHOP THERE IS A SHORT IN THE SRS SYSTEM UNDER THE PASSENGERS SEAT. BECAUSE OF THIS, THE AIR BAGS ARE DISABLED ON PASSENGERS SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562141January 29, 2014
AIR BAGS
DRIVER SIDE AIR BAG FAILED TO DEPLOY DESPITE EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE ON THE DRIVER'S SIDE. THE INITIAL INSURANCE COMPANY REPORT PUTS VISIBLE DAMAGE AT 65% OF VALUE AND ANTICIPATES ADDITIONAL, UNSEEN DAMAGE WILL PUSH COST ABOVE 75% AND RESULT IN THE VEHICLE BEING TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10561808January 28, 2014
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DRIFTED FROM LEFT TO RIGHT. THE CONTACT INDICATED THAT WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS VERY DIFFICULT TO KEEP VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE ALIGNMENT WAS ADJUSTED AND THE TIRES WERE CHECKED BUT THE DEFECT PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE DEFECT. THE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561912January 28, 2014
SUSPENSION, STEERING
VEHICLE DOES NOT STAY IN A STRAIGHT LINE. I'VE HAD ALIGNMENT ISSUES BEFORE WITH OTHER CARS WHERE IT PULLED TO ONE SIDE BUT THIS CAR IS ALL OVER THE PLACE ON THE INTERSTATE. I CONSTANTLY HAVE TO CORRECT THE STEERING WHEEL WHICH IS EXHAUSTING AFTER 20 MINS. SOMETIMES LEFT SOMETIMES RIGHT. ALSO SUSPENSION INTEGRITY IS QUESTIONABLE WHEN HITTING BUMPS THE CAR SEEMS TO BOUNCE UP AND CAUSE YOU TO LOSE CONTROL FOR A QUICK SECOND. WHY IS THE GOVERNMENT ALLOWING THIS!???????? WENT TO DEALER FIRST THEY SAID NOTHING WAS WRONG THEN A FEW MONTHS LATER THEY MAGICALLY HAD NEW ALIGNMENT SPECS WHICH THE DID AND IT STILLS WONDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561938January 28, 2014
FUEL SYSTEM, GASOLINE
AS OF LATE, THE FUEL GAUGE HAS BEEN ACTING VERY ERRATICALLY. THE LOW FUEL LIGHT IS LIT EVEN WHEN THE FUEL TANK IS FULL. AS I'M DRIVING, THE AMOUNT OF FUEL ON THE FUEL GAUGE FLUCTUATES FROM EMPTY TO 3/4 OR FROM FULL DOWN TO EMPTY. SEEING THAT THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME THING, HYUNDAI SHOULD ISSUE A RECALL - OBVIOUSLY THIS IS A DEFECT WITH THE FUEL SENSOR. OVERALL, THIS VEHICLE HAS BEEN A REALLY GOOD VEHICLE, BUT THIS FUEL GAUGE THING IS STARTING TO DRIVE MY CRAZY. I'M AFRAID ONE DAY I'LL RUN OUT OF GAS IN THE MIDDLE OF NOWHERE BECAUSE THE FUEL GAUGE IS GIVING ME A FALSE READING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561625January 27, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE WITHOUT ANY WARNING. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE REAR PASSENGER WHEEL WAS BENT DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 255,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561728January 27, 2014
STEERING, SUSPENSION
DROVE NEW 2014 SANTA FE SPORT 2.0T FOR THE FIRST TIME ON THE HIGHWAY AFTER BUYING IT 3 DAYS EARLIER. THE VEHICLE WOULD NOT MAINTAIN A STRAIGHT PATH WHILE DRIVING AT HIGHWAY SPEED. SF REQUIRED CONTINUOUS CORRECTION AT A VARYING DEGREE. IT IS NOT ONLY THAT THE VEHICLE WONDERS, BUT IT DOES SO MILDLY AND AGGRESSIVELY. THE VEHICLE TENDS TO SWAY AND ROCK ALL WHILE TRYING TO CORRECT FOR THE CONTINUOUS WONDERING. IT'S A VERY ODD SENSATION THAT OCCURS, JUST WHEN YOU THINK YOU MIGHT GO STRAIGHT FOR A BIT THE VEHICLE WILL DART TO ONE SIDE AND IT HAS NO RHYTHM OR REASON. SOMETIMES LEFT SOMETIMES RIGHT AND THE ROAD CROWN PLAYS NO PART IN THE DIRECTION. DEALER ALIGNED ALL 4 WHEELS TWICE. ADDED TOE IN AND CAMBER TO THE REAR. ALSO, REPLACED REAR SPRINGS AND SHOCKS. TURNS OUT ONE OF THE SPRINGS WAS SHORTER THAN THE OTHER BY 1/4" CAUSING THE SUSPENSION TO BE UNBALANCED. THIS REPAIR HELPED FOR SOME OF THE UNEXPLAINED ROCKING BUT NOW THAT IT IS FIXED THE WHOLE STEERING ISSUE HAS BEEN EXACERBATED. I DON'T FEEL SAFE IN THE VEHICLE AND INTEND ON SELLING IT. CURRENTLY, IT HAS 11K MILES. I LOGGED ANOTHER COMPLAINT WITH HYUNDAI CUSTOMER SERVICE TODAY TOO. THE FACT THAT POTENTIAL BUYERS RARELY GET TO DRIVE THE NEW CAR FOR MORE THAN 7-10 MILES AND AT SPEEDS RARELY ABOVE CITY IS A DISSERVICE. IF HYUNDAI KNOWS THIS PROBLEM EXISTS AND GOVERNMENT OVERSIGHT KNOWS, THAN IT IS DECEITFUL AND DISHONEST. LASTLY, THIS VEHICLE BEHAVES IN THE SAME MANNER AS ONE WITH WORN OUT BALL JOINTS THAT WOULD NOT PASS A STATE SAFETY INSPECTION. YET THESE SANTA FES ARE STILL BEING SOLD. IT'S A WOLF IN SHEEP'S CLOTHING. BUYER BEWARE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561451January 25, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING THE 2008 HYUNDAI SANTA FE WITH FUEL, I STARTED THE ENGINE AND THE FUEL GAUGE WAS ON E AND THE LOW FUEL LIGHT WAS ON. LATER THE FUEL GAUGE NEEDLE MOVED BUT NOT TO FULL. THIS HAS OCCURRED SEVERAL TIMES SINCE THAT FIRST INCIDENT. THE FUEL GAUGE DOES NOT REGISTER ACCURATELY AND THE CHECK ENGINE LIGHT COMES ON OCCASIONALLY. THE DISTANCE TO EMPTY MILEAGE INDICATOR IS ALSO INCORRECT. THERE IS NO WAY TO KNOW HOW MUCH FUEL REMAINS IN THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561379January 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE THROTTLE BODY HOWEVER THE FAILURE WAS NOT CORRECTED AND THE ENGINE CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561147January 23, 2014
AIR BAGS
2006 HYUNDAI SANTA FE. THE PASSENGER'S SIDE AIR BAG IS ON-OFF WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE PASSENGER'S SIDE TRACKING POSITION SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 53,000. I TOOK THE CAR AGAIN TO THE DEALER AND GIVE THE INFORMATION ABOUT THE RECALLS OF THE AIRBAGS (OCS). AND THE DEALER SAID THAT I HAVE TO REPLACE THE SEAT COMPLETELY AND HAVE TO PAID BY MY OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561189January 23, 2014
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL LEVEL SENSOR CIRCUIT WAS PROVIDING ERRONEOUS FUEL LEVEL READINGS. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 02/27/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561079January 22, 2014
TIRES, WHEELS
KUMHO SOLUS KL21 TIRES SIZE 235/65 R17 SHOWING SIDEWALL CRACKING AT 23,000 MILES. I HAVE PROPERLY MAINTAINED (ROTATED, INFLATED, BALANCED, ALIGNMENT) THE TIRES. ALL 4 ARE SHOWING SIDEWALL CRACKING. I HAVE 2 OTHER CARS THAT HAVE BEEN EXPOSED TO THE SAME CONDITIONS WITH TIRES THAT ARE AT LEAST 2 YEARS OLDER THAT ARE NOT SHOWING SIDEWALL CRACKING. CONCERNED ABOUT POTENTIAL BLOW-OUT AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561091January 22, 2014
VISIBILITY
PASSENGER SIDE SUN VISOR FAILED AND DROPPED DOWN. A FEW MONTHS LATER THE DRIVERS SIDE SUN VISOR FAILED AND DROPPED DOWN, WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES, ONCE DURING HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560899January 21, 2014
FUEL SYSTEM, GASOLINE
FUEL LEVEL SENSOR IS BAD CAUSING FUEL GAUGE TO ACT ERRATICALLY. CAUSES CHECK ENGINE LIGHT TO CONSTANTLY STAY ON. AFTER FILLING GAS TANK, GAS PEDAL MUST BE PRESSED WHEN STARTING AND SHIFTING INTO DRIVE SO CAR DOESN'T STALL ,CREATING DANGEROUS SITUATION AT THE PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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