Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10576083March 31, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, STRUCTURE:BODY, SERVICE BRAKES
WAS SECOND VEHICLE AT STOP LIGHT WITH FOOT ON BRAKE. VEHICLE SUDDENLY LUNGED FORWARD OVERRIDING BRAKE, AND HIT BACK OF VEHICLE IN FRONT CAUSING DAMAGE AND POSSIBLE INJURY TO OTHER DRIVER. HAD PEDESTRIANS BEEN IN FRONT, COULD EASILY HAVE RUN OVER THEM. MONTHS PRIOR, TWICE ON SAME DAY ENGINE POWER DIED WHILE DRIVING. HYUNDAI REPLACED THROTTLE POSITION SENSOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10575466March 29, 2014
FUEL SYSTEM, GASOLINE
THE VEHICLE'S CHECK ENGINE LIGHT CAME ON AND THE DIAGNOSIS WAS THAT THE FUEL TANK SENDER ASSEMBLY WAS MALFUNCTIONING. THE VEHICLE HAS A SADDLE TANK DESIGN WITH A FUEL TANK SENDER ASSEMBLY IN EACH TANK SADDLE. WE WERE TOLD THAT WHEN A FAILURE IS INDICATED YOU CAN NOT KNOW WHICH ASSEMBLY IS FAILING AND BOTH HAVE TO BE REPLACED. THE RATE OF FAILURE IS SUFFICIENTLY HIGH THAT HYUNDAI DEALERS KEEP THE PARTS IN STOCK AT ALL TIMES. SINCE THE PURPOSE OF THE ASSEMBLIES IS TO SEND FUEL FROM THE SECONDARY TANK TO THE PRIMARY AND THEN FROM THE PRIMARY TO THE ENGINE YOU NEED TO REPLACE BOTH TO ENSURE THAT YOU HAVE CORRECTED THE PROBLEM. THIS WOULD APPEAR TO BE A SERIOUS DESIGN FLAW AS YOU COULD BELIEVE YOU STILL HAD UP TO A HALF A TANK OF GAS AND RUN OUT OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575472March 29, 2014
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
SYMPTOMS: "CHECK ENGINE" LIGHT ILLUMINATED. "LOW FUEL" WARNING LIGHT ILLUMINATED. FUEL GAUGE INDICATED NEARLY EMPTY EVEN THOUGH TANK WAS CLOSE TO HALF FULL. CAUSE: FUEL TANK LEVEL SENSOR FAILED INDICATING FUEL IS ALWAYS EMPTY."CHECK ENGINE" LIGHT ALWAYS ILLUMINATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575335March 28, 2014
FUEL SYSTEM, GASOLINE
WHEN FUEL TANK IS FILLED GAS GAUGE REGISTERS EMPTY, ONLY WILL CATCH UP WITH ITSELF WHEN A QUARTER TANK IS GONE. CHECK ENGINE LIGHT CAME ON REPORTING A "FUEL LEVEL SENSOR" ERROR. SEEMS TO BE A COMMON ERROR WITH THE 2008 HYUNDAI SANTA FE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575437March 28, 2014
SEATS
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT TRACK BECAME DISCONNECTED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRACK ASSEMBLY WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574730March 25, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
AFTER COMING TO A FULL STOP AT AN INTERSECTION, I ACCELERATED TO ENTER THE INTERSECTION AND TURN RIGHT. ALMOST IMMEDIATELY AS I PULLED INTO THE INTERSECTION, THE CAR STALLED AS THOUGH IT HAD DIED. I CONTINUED TO PRESS ON THE ACCELERATOR AND AFTER 3 TO 4 SECONDS, THE CAR LURCHED FORWARD, WITH FUEL FEED WORKING NORMALLY. I TOOK THE CAR TO MY LOCAL DEALER WHERE I BOUGHT THE CAR FOR INSPECTION. THEY TOOK THE CAR IN FOR TESTING AND SAID THEY COULD NOT FIND ANYTHING WRONG. THIS PROBLEM PERSISTED, WITH THE INCIDENTS BEING INFREQUENT. I REPORTED THIS PROBLEM EACH OF THE NEXT FEW TIMES THE PROBLEM RECURRED. EACH TIME I ASKED IF OTHERS HAD REPORTED THE SAME PROBLEM. EACH TIME I WAS TOLD THERE WERE NO SUCH COMPLAINTS, AND THAT THEY COULD NOT FIND A REASON FOR MY PROBLEM. FINALLY, I LEFT THE VEHICLE AT THE DEALER FOR SEVERAL DAYS WITH THE UNDERSTANDING THAT THEY WOULD DRIVE THE CAR FREQUENTLY, TRYING TO DUPLICATE MY PROBLEM. AFTER SEVERAL DAYS, THEY CALLED TO SAY THEY HAD EXPERIENCED THE PROBLEM AS I HAD REPORTED IT, AND THEY HAD FIXED IT. I ASKED WHAT WAS DONE, AND THE AGENT COULD/WOULD NOT SPECIFY WHAT THE CAUSE WAS, BUT THEY WROTE ON THE INVOICE THAT THEY HAD REPROGRAMMED TCM WITH TSB#11-AT-011-1. I THEN AGAIN QUERIED ABOUT OTHER COMPLAINTS, AND HE SAID THAT THERE HAD BEEN OTHER COMPLAINTS AFTER ALL, AND THIS SHOULD FIX THE PROBLEM. HOWEVER, I HAVE SINCE EXPERIENCED THE PROBLEM AGAIN AND FEAR THAT AN ACCIDENT IS POSSIBLE. THE LATEST: THEY ARE TAKING MY VEHICLE IN THIS THURSDAY FOR A MAJOR DIAGNOSIS "TO TRY TO FIND THE PROBLEM"., AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574471March 24, 2014
FUEL SYSTEM, GASOLINE
SYMPTOMS: "CHECK ENGINE" LIGHT ILLUMINATED. "LOW FUEL" WARNING LIGHT ILLUMINATED. FUEL GAUGE INDICATED NEARLY EMPTY EVEN THOUGH TANK WAS CLOSE TO HALF FULL. CAUSE: FUEL TANK LEVEL SENSOR FAILED. AFTER IT WAS REPLACED, ALL SYMPTOMS CLEARED. VERY EXPENSIVE REPAIR WHEN OUT OF WARRANTY. A QUICK SEARCH ON THE INTERNET REVEALED MANY OTHER SANTA FE OWNERS HAVE EXPERIENCED THE SAME PROBLEM. CONCERN: NOW WHENEVER THE TANK IS COMPLETELY FILLED, THERE IS A SLIGHT ODOR OF GAS IN THE CAR. SUSPECT THAT BREAKING THE SEAL ON THE TANK TO REPLACE THE FUEL TANK LEVEL SENSOR DISRUPTED THAT SEAL SUCH THAT FUEL VAPORS CAN NOW LEAK THROUGH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574494March 24, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE PEDAL EXHIBITED AN ABNORMAL SPONGY FEELING WHEN DEPRESSED. ADDITIONALLY, THERE WAS A REDUCTION IN BRAKING POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V613000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574500March 24, 2014
SERVICE BRAKES
BRAKES FAIL TO ENGAGE, ABS SENSOR LIGHT COMES ON. HAPPENS WHEN TRAVELING AT VARIOUS SPEEDS, BUT INTENSIFIES WHEN ROADS ARE WET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574616March 24, 2014
ENGINE
THE VEHICLE STALLED SO FREQUENTLY, EITHER ON FREE WAY AND LOCAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574617March 24, 2014
ENGINE
THE VEHICLE KEPT STALLING ON FREE WAY AND LOCALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574618March 24, 2014
ENGINE, POWER TRAIN
THE VEHICLE SHUT ITSELF OFF WHEN DRIVING LOCALLY AND ON HIGH WAY. THE DEALERSHIP COULD NOT EVEN MAKE A DIAGNOSIS. HYUNDAI HEADQUARTERS REFUSED TO INVESTIGATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574278March 23, 2014
SERVICE BRAKES
WHILE DRIVING AND APPLYING THE BRAKES THE ABS ENGAGED ON THE RIGHT FRONT WHEEL, NOW THE SAME THING HAS HAPPENED ON THE LEFT FRONT WHEEL, BOTH TIMES IT INVOLVED A SENSOR RING THAT HAD CRACKED IN HALF AND THE BRAKES ON THAT PARTICULAR WHEEL FAILED TO HOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574284March 23, 2014
ENGINE
DURING THE PAST 6 MONTHS, OUR VEHICLE HAS STALLED THREE TIMES. THE MOST RECENT INCIDENT OCCURRED WHILE WE WERE EXITING THE FREEWAY. THE VEHICLE JUST STALLED AND WE ALMOST LOST TOTAL CONTROL OF THE CAR ( VERY SCARY). THE FOLLOWING DAY, WE TOOK THE CAR TO THE LOCAL HYUNDAI DEALER AND THEIR SERVICE DEPARTMENT REPLACED THE THROTTLE BODY AND CLEANED ALL THE GROUNDS IN THE ENGINE COMPARTMENT. WE HOPE THIS WAS AN ISOLATED INCIDENT AND THEIR REPAIR SOLVES THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574025March 21, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED HE HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE BEFORE THE ENGINE WOULD OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574045March 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED SHE HAD TO SHIFT INTO NEUTRAL AND TURN THE VEHICLE ON AND OFF IN ORDER FOR THE VEHICLE TO WORK NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000 AND THE CURRENT MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573713March 20, 2014
SERVICE BRAKES
REAR BRAKE CALIBER LOCKED UP, BRAKES OVERHEATED. HAD TO HAVE BOTH CALIBERS REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573848March 20, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHEN CAR IS TURNED ON "ESC OFF" DASHBOARD LIGHT REMAINS ON MAKING THE ESC USELESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573478March 19, 2014
SERVICE BRAKES
WHILE TRAVELING ON STATE PARK ROAD GREENVILLE SC, A MAIL TRUCK WAS STOPPED IN ROAD. AS I APPLIED THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I SWERVED OFF THE ROAD TO AVOID HITTING THE TRUCK. I SIDE SWIPED SEVERAL TREES CAUSING APPROX. $5000.00 WORTH OF DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10573113March 18, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ENGINE
THIS IS A FOLLOW UP TO THE COMPLAINT I MADE ON 5/13/2013. AT THAT TIME MY VEHICLE WAS AT THE DEALERSHIP TO TRY TO DUPLICATE THE PROBLEM I HAD BEEN HAVING WHICH WAS THAT MY CAR WOULD RANDOMLY STALL WHILE MAKING A TURN, WHETHER LEFT OR RIGHT. WHEN THIS HAPPENED THE PANEL WOULD LIGHT UP LIKE CHRISTMAS AND EVERYTHING INCLUDING THE BRAKES WOULD CEASE TO WORK. I HAVE TO COAST TO A SAFE LOCATION (IF POSSIBLE) TO TURN OFF CAR AND THEN RESTART IT. I HAVE BEEN VERY FORTUNATE THAT ME OR MY FAMILY HAVE NOT BEEN HIT WHEN THIS HAPPENS. UPDATE TO LAST REPORT: MY CAR STAYED AT THE DEALERSHIP FOR 3 WEEKS HOWEVER THE PROBLEM WAS NOT DUPLICATED. THEIR SOLUTION (HYUNDAI USA AND MY DEALERSHIP) WAS TO REPLACE THE THROTTLE BODY. EVERYTHING WAS FINE UNTIL THE SAME PROBLEM OCCURRED ON 1/19/2014. I DON'T THINK HYNDAI USA WILL BE SATISFIED UNTIL THERE'S FATALITIES UNFORTUNATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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