Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10641386October 4, 2014
FUEL/PROPULSION SYSTEM
GAS GAUGE WOULD NOT REGISTER THE AMOUNT OF GAS IN THE TANK. READING ON THIS THERE SEEMS TO BE A LOT OF FAILURES ON THE SANTA FE AROUND THE 72,000 MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641415October 4, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE IN A PARKING LOT, I STOPPED AT A STOP SIGN BY PUTTING MY RIGHT FOOT ON THE BRAKE. AS MY FOOT WAS ON THE BRAKE, THE ENGINE REVVED UP AND THE CAR BEGAN MOVING FORWARD. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE PEDAL, I PUT MY OTHER FOOT ON THE PEDAL AND SHIFTED TO NEUTRAL (THE VEHICLE HAS AN AUTOMATIC). THE REVVING UP IMMEDIATELY STOPPED AND EVERYTHING APPEARED NORMAL ONCE AGAIN. I DROVE BACK TO MY HOME, ABOUT SEVEN MILES, WITHOUT FURTHER INCIDENT. I HAVE NOT INFORMED THE LOCAL HYUNDAI DEALER YET WHO LAST DID A 90,000 MAINTENANCE ON IT 8/27/2014. THE VEHICLE HAD 88,496 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641054October 3, 2014
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT COIL SPRINGS DEVELOPED CRACKS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER COULD NOT PROVIDE A SPECIFIC TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641129October 3, 2014
STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FOR A LONG TIME I KEPT HEARING THIS CLUNKING TYPE NOISE BUT WE COULDN'T FIGURE OUT WHAT IT WAS. THEN ON SUN. SEPT. 21, 2014 I NOTICED SOME EXTRA PLAY IN THE WHEEL. WHEN I MADE A TURN I HAD TO TURN THE WHEEL TWICE AS MUCH AS NORMAL AND THEN IT LOCKED AND I HAD TO REALLY PULL HARD TO GET IT BACK STRAIGHT. WE VERY CAREFULLY DROVE IT TO THE AUTO SHOP ONLY A MILE AWAY. THEY SAID MY POWER STEERING LINE WAS RIPPED OPEN. THEY SAID THE BOLT THAT ATTACHES TO THE POWER STEERING GEAR RACK SHEARED OFF OF THE SUBFRAME. I HAVE PICTURES. ALSO SINCE THERE IS A RECALL ON THE COIL SPRINGS FOR CARS SOLD IN THE SALT BELT I THOUGHT THIS ALSO COULD BE A CORROSION ISSUE BECAUSE THE MECHANIC SAID HE HAS NEVER SEEN THIS BEFORE. THE BOLT DIDN'T COME LOOSE, THE ACTUAL SUBFRAME TORE APART AND THE STEERING RACK WAS JUST HANGING THERE BY ONE BOLT AND OVER TIME IT RIPPED THE RUBBER TO SHREDS. THIS COULD HAVE CAUSE FATALITIES. WE HAD TO PURCHASE A NEW SUBFRAME AND STEERING RACK TO GET THE CAR DRIVABLE. IT SEEMS TO ME IT WAS FAULTY MANUFACTURING OR A RUST CORROSION ISSUE. THE SUBFRAME IS A HUGE THICK IRON FRAME WHERE YOU WOULD THINK NOTHING COULD BREAK IT, BUT IN THIS INSTANCE IT ACTUALLY RIPPED. I WOULD LIKE SOME COMPENSATION FOR THE REPAIRS. I WANTED THIS COMPLAINT OUT THERE BECAUSE IT COULD BECOME A SAFETY ISSUE FOR OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640779October 2, 2014
FUEL/PROPULSION SYSTEM
I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE. THE GENTLEMAN SAID THAT THE FUEL TANK HAS A RUST HOLE IN IT AND IS LEAKING FUEL. THIS IS CAUSED BY A PLASTIC COVER THAT RETAINS SALT AND MOISTURE AND CAUSES THE TANK TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640491October 1, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STATIONARY POSITION, THE VEHICLE HESITATED TO MOVE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640416October 1, 2014
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE REAR OF THE VEHICLE AND FELT THE VEHICLE LEANING TOWARDS THE DRIVER SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE REAR COIL SPRINGS ON BOTH SIDES OF THE VEHICLE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640122September 30, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE READING FLUCTUATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENDER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640234September 30, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT, THE REAR TIRES TURNED RIGHT AND THE VEHICLE WENT SIDEWAYS BLOCKING TWO LANES. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE TRAIL ARM WAS RUSTED AND CRACKED IN HALF. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640264September 30, 2014
STEERING, SUSPENSION
WHILE DRIVING ON THE HIGHWAY, STARTING AROUND 55MPH, THE CAR STARTS GETTING WOBBLY ON THE ROAD. IT IS A CONSTANT STRUGGLE WITH THE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. IF THERE IS ANY WIND OR DRIVING BY TRUCKS, THE CAR BECOMES EVEN MORE DIFFICULT TO CONTROL. I HAVE SEEN MANY OTHERS HAVING THE SAME ISSUE AND THERE DOES NOT APPEAR TO BE A FIX, HOWEVER DEALER ATTEMPTS SEEM TO EVEN WORSEN THE ISSUE WITH OTHERS, SO I HAVE YET TO ADDRESS THIS WITH THE DEALER. I DO WORRY WHEN MY WIFE DRIVES THE CAR BECAUSE SHE IS NOT USED TO IT, AND HAS ' THROWN' HER INTO THE BREAKDOWN LANE SEVERAL TIMES. I'M HOPING HYUNDAI WILL ACKNOWLEDGE THE ISSUE AND COME UP WITH A VIABLE SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639716September 29, 2014
AIR BAGS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE FAILURE OCCURRED A FEW TIMES. THE DEALER STATED THAT THE AIR BAG WOULD NOT DEPLOY DUE TO A FAILURE WITHIN THE SEAT BELT BUCKLE SWITCH ON THE FRONT DRIVER SIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639787September 29, 2014
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CAR IS REGISTERED TO ME AND MY DAUGHTER USES IT. SHE WENT TO GET AN OIL CHANGE AND WAS ADVISED THAT THERE WAS A SERIOUS SITUATION WITH CORROSION IN THE FRONT COIL SPRING AND IT IS DANGEROUS TO DRIVE AS IT COULD CAUSE A TIRE TO BLOW OUT. A WEEK LATER I RECEIVED AN "INTERIM NOTICE" OF AN IMPORTANT SAFETY RECALL FROM HYUNDAI. APPARENTLY THERE IS NO REMEDY AT THIS TIME. I CALLED TWO DEALERS AND THEY HAVE NO PARTS OR INSTRUCTIONS TO REMEDY THE SITUATION AT THIS TIME. WHEN WILL THERE BE A REMEDY? HOPEFULLY IT HAPPENS BEFORE A FATALITY OCCURS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639873September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE WOULD RESUME NORMAL OPERATION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE PERFORMED. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639913September 29, 2014
STEERING
POWER STEERING BECAME HARDER (WITH A SHIMMY FEEL IN STEERING WHEEL), AND NOTICED A LOUD WHINING SOUND WHEN STEERING WHEEL WAS MOVED. STOPPED CAR, AND CHECKED P/S FLUID LEVEL, AND IT WAS LOWER THAN NORMAL (CHECKED ON A REGULAR BASIS). THIS MORNING (9/29/14), NOTICED A LARGE PUDDLE OF OIL ON DRIVEWAY BELOW CAR. AGAIN CHECKED P/S FLUID LEVEL, AND IT WAS WELL BELOW THE MIN. MARK. WENT TO STORE AND BOUGHT P/S OIL, AND FILLED UP THE RESERVOIR. RETURNED HOME AND SAW P/S FLUID DRIPPING ONTO THE DRIVEWAY, REFILLED THE RESERVOIR, AND WENT TO THE LOCAL HYUNDAI DEALER TO HAVE IT CHECKED OUT. THE DEALER INSPECTION REVEALED RUSTED METAL LINES LEADING TO AND FROM THE P/S COOLER (BELOW RADIATOR), AND QUOTED $540 FOR REPLACEMENT OF THE METAL LINES AND COOLER (& 2 DAYS LEAD TIME TO GET PARTS). THERE IS NO RECALL NOTICE FOR THIS CORROSION ISSUE. LATER WENT TO THE LOCAL AAA REPAIR CENTER, AND THEY CONFIRMED THE HYUNDAI DEALER'S FINDINGS. BOTH INDICATED THIS IS A COMMON PROBLEM FOR THIS CAR IF THEY HAD BEEN DRIVEN IN THE NORTHERN STATES (THIS CAR WAS PURCHASED NEW IN NORTHERN OHIO, & GARAGED THERE FOR 8 YEARS). THIS IS A SAFE DRIVING ISSUE IF THE P/S PUMP FAILS DUE TO INSUFFICIENT P/S OIL FOR COOLING & LUBRICATION DUE TO FLUID LOSS FROM CORRODED METAL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639960September 29, 2014
STEERING, UNKNOWN OR OTHER
YOU HAVE TO CONSTANTLY FIGHT THE STEERING TO KEEP THE CAR FROM SWAYING TO THE LEFT OR RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640000September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ACCELERATOR POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639640September 28, 2014
VEHICLE SPEED CONTROL
I WAS LEAVING TO GO TO WORK, MY HUSBAND WALKED ME OUT OF OUR HOUSE SAYING GOODBYE, I WAS IN MY DRIVEWAY, TURNED MY WHEEL TO GO AROUND OUR OTHER CAR, WHEN ALL OF A SUDDEN THE SANTA FE FORCEFULLY ACCELERATED (NOT BY ME HITTING THE GAS ON ACCIDENT) HITTING MY HUSBAND THROWING HIM TO GROUND (WHICH HE IS A STURDY GUY) AN THEN HITTING MY OTHER CAR, IT WOULD NOT STOP I HAD BRAKE PEDEL DOWN AND PUT ON EMERGENCY BRAKE ON PUT IN REVERSE AND YET NOTHING JUST GOING FULL FORCE IN THE BACK OF MY OTHER CAR. I EVEN TOOK MY FOOT OFF THE BRAKE TO MAKE SURE IT WAS NOT THE GAS PEDEL. IT WAS SO SCARY I DID NOT KNOW IF MY HUSBAND WAS BEENING CRUSHED BETWEEN CARS. I WAS SO SCARED THAT MY KIDS WOULD COME OUT AND GET RAN OVER TRYING TO HELP. I TURNED OFF THE CAR (WISH I WOULD HAVE THOUGHT OF THAT SOONER) AND FINALLY AFTER PUSHING MY OTHER CAR AT LEAST 5 FEET IT FINALLY STARTED WINDING DOWN AND MAKING A LOUD HISSING SOUND. I FOUND MY HUSBAND LYING ON THE GROUND THANKING GOD I DIDNT KILL HIM . I CALL THE POLICE TO REPORT WHAT HAD HAPPEND, TOOK PICTURES OF ALL THE DAMAGE THAT THE SANTA FE DID. WE TOOK THE SANTA FE BACK TO DEALERSHIP STILL UNDER WARRENTY JUST PURCHASED 8 MONTHS AGO ONLY 63,000 MILES ON IT, THEY SAID NOTHING WRONG WITH THE CAR DID NOT WANT TO HEAR ABOUT WHAT HAPPENED. ONLY THING THEY SAID WAS POWERSTEERING LINE CRUSH AND WHATEVER DAMAGE DONE FROM THE INCIDENT, AND TRIED TO CHARGE ME $120.00. SO NOW ITS AT A HYUNDAI DEALERSHIP, BUT SEEMS NO ONE CARES WHAT HAPPENED. I AM VERY CONCERNED WITH THIS PROBLEM, WHERE I WORK I PARK IN A COLLAGE CAMPUS AREA WITH LOTS OF PEOPLE WALKING AROUND ALL THE TIME, I"M AT MY KIDS SCHOOL AT LEASE 8 TIMES A WEEK, WHAT IF THIS HAPPENS AT THE SCHOOLS? SO WORRIED THAT THEY WILL SAY ITS OKAY NOTHING WRONG,( WHICH ALREADY HEARD THAT!) BUT NEXT TIME MIGHT NOT BE SO LUCKY. NEED HELP PLEASE!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639522September 27, 2014
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STARTED BOUNCING FROM FULL TO EMPTY AND WE KEEP OUR TANK ABOVE HALF MOST OF THE TIME. WE WENT IN TO OUR LOCAL DEALER AND THEY SAID IT IS "NORMAL" FOR FUEL SENSORS TO GO OUT THIS EARLY. UPON FURTHER PRESSING THEY SAID THAT IT IS HAPPENING ON A LOT OF THE SANTA FE'S, BUT THERE WAS NO RECALL AT THIS TIME. 500-600 DOLLARS TO REPLACE THE SENSORS. FOR NOW WE ARE JUST RUNNING IT WHILE FILLING UP EVERY TIME AND KEEPING TRACK OF OUR MILEAGE. THESE NEED TO BE RECALLED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639484September 26, 2014
AIR BAGS
MY SANTA FE WAS TAKEN IN FOR SERVICE DURING WHICH TIME THE AIR BAG LIGHT WAS ACTIVATED. I HAD IT CHECKED BY MY LOCAL HYUNDAI DEALER AND I WAS TOLD THAT THE AIR BAG MODULE HAD FAILED. I WAS TOLD THAT THE REPAIR COST WAS GOING TO BE $450. I HAVE ALREADY HAD TO SPEND OVER $4000 FOR OTHER REPAIRS ON THIS VEHICLE AND I CANNOT AFFORD TO SPEND ANY MORE. I HAVE READ ON THE INTERNET OF NUMEROUS COMPLAINTS OF AIR BAG MODULE FAILURES ON MANY DIFFERENT MODELS OF HYUNDAI'S. SINCE THERE HAVE BEEN SO MANY REPORTS OF THE SAME PROBLEM AND IT IS A SAFETY ISSUE I THINK THAT THERE SHOULD BE A RECALL TO REPAIR THE FAULTY AIR BAG MODULES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639296September 26, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. WHILE DRIVING 7 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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