Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10891640July 29, 2016
SUSPENSION
REAR TRAILING ARM CRACKED WHILE DRIVING, LOST CONTROL OF THE CAR MULTIPLE TIMES. TAKEN TO INDEPENDENT REPAIR SHOP FOR DIAGNOSES. CONTACTED HYUNDAI WHO WANTS VEHICLE TAKEN TO THEIR DEALER, BUT WON'T SAY IF REPAIR IS GOING TO BE COVERED. PART WAS COVERED UNDER RECALL #09V123000, BUT REPAIR WASN'T SUFFICIENT ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889397July 28, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE PART WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE FAILURE MILEAGE WAS 77,883.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891457July 28, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHEN THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE, THERE WAS A HESITATION AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A FAULT CODE FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,999. UPDATED 09/23/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889195July 28, 2016
POWER TRAIN
WHEN I AM ON A SUBSTANTIAL INCLINE, I PLACE THE AUTO INTO REVERSE, THERE IS A HARD SHIFTING NOISE AND VIBRATION. MY GIRLFRIENDS INCLINE ON HER DRIVEWAY IS PROBABLY AROUND 6% GRADE. THIS HAPPENS ALL THE TIME. I HAVE CONTACT HYUNDAI @[email protected] ON 7/25/2016. I ALSO CONTACTED A DEALER (RON TONKIN) ON7/28/2016. I HAVE NOT HEARD ANYTHING FROM EITHER ENTITIES AS OF THIS WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889259July 28, 2016
POWER TRAIN
THE CARE HAS LESS THAN 200 MILES ON IT. IT HAS A SERIOUS HESITATION PROBLEM WHEN SLOWING DOWN AND THEN ATTEMPTING TO ACCELERATE. THIS HAS CAUSED ME A COUPLE OF NEAR COLLISIONS WHEN SLOWING DOWN THROUGH AN INTERSECTION AND THEN ATTEMPTING TO DRIVE THROUGH. THE CAR WILL NOT RESPOND IMMEDIATELY TO MAY ATTEMPT TO ACCELERATE. THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS MAKE AND MODEL (I HAVE THE SANTA FE ULTIMATE VERSION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888721July 26, 2016
AIR BAGS
TAKATA RECALL. JUST PRIOR TO A HYUNDAI RECALL IN 5/3/16 FOR A DEFECTIVE GAS TANK, MY "AIR BAG" LIGHT WENT OFF. LET ME BACK TRACK . IN 5/16, MY CAR BEGAN LEAKING GAS UNDERNEATH. SO BADLY, THAT ONE DAY WHILE PASSING THE FIRE/POLICE STATION IN NORFOLK, MA THE FIRE CHIEF AND HIS CREW BEGAN PURSUING ME. STOPPING ME IN MY DRIVEWAY, I WAS TOLD ABOUT THE LEAK AND WAS TOLD I WOULD HAVE TO SURRENDER MY CAR, IT WAS A "SAFETY HAZARD TO (ALL)." I PRESENTED A AAA MEMBERSHIP CARD. THE CHIEF HIMSELF CALLED AND ARRANGED A TOW TO A LOCAL REPAIR SHOP. AFTER 2 DAYS, I RECEIVED A LETTER FROM HYUNDAI CORPORATION STATING THAT MY "GAS TANK WAS FAULTY" AND WAS SUBJECT TO A "RECALL". IMAGINE THE TIMING ON THAT? THE NATIONAL OFFICE OF HYUNDAI SOUNDED JUST GREAT ON THE PHONE. BUT WHEN MY MECHANIC SAID HE WOULD NOT TOUCH THE CAR FOR FEAR OF COMPLICATING THE WARRANTY, NO ONE INCLUDING HYUNDAI WOULD SEND ANYONE TO TOW THE CAR. AT MY PERSONAL PERIL, I DROVE TO THE NEAREST DEALERSHIP. AS I APPROACHED THE RECEPTION AREA, ALL REMAINING GAS GUSHED OUT OF MY CAR. I WAS GIVEN A BEAUTIFUL CURRENT HYUNDAI TO DRIVE AS A LOANER CAR; I NEEDED THAT CAR FOR 2 MONTHS. WHEN THE DEALERSHIP CALLED TO TELL ME MY CAR WAS "READY", THEIR ADVISOR ISSUED 2 PAGES OF PROBLEMS ALLEGEDLY EXISTING AND TRIED TO SELL ME A NEW CAR. I HAVE SINCE HAD SOMEONE ELSE LOOK AT MY CAR; NONE OF THOSE PROBLEMS EXIST. WHEN I PICKED UP MY CAR FROM THE DEALER, I ALSO ASKED THEIR ADVISOR "WHY HYUNDAI HADN'T FIXED THE AIR BAG LIGHT?" OVER THE 2 MTHS THEY HAD MY CAR. I WAS TOLD THAT "HYUNDAI DIDN'T USE TAKATA AIR BAGS." HOWEVER, NUMEROUS FRIENDS OF MINE DRIVING OTHER MODELS OF HYUNDAI HAVE RECEIVED RECALLS CITING THE "TAKATA AIRBAG RECALL." MY PASSENGER AIR BAG IS DEFECTIVE. THE DEALER TOLD ME "THE BAG ALONE WOULD COST $800. BUY A NEW CAR!" WHAT IS GOING ON HERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888849July 26, 2016
SUSPENSION
FRONT DRIVER'S SIDE COIL SPRING HAS BROKEN AT 60000 MILES. PRIOR SERVICE CAMPAIGN 926 - SPRING PROTECTOR INSTALLATION HAD BEEN PERFORMED AT 8600 MILES. THE BROKEN SPRING WAS FIRST NOTICED AFTER EXPERIENCING LOW FREQUENCY RATTLING NOISE WHILE GOING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887903July 23, 2016
ENGINE, POWER TRAIN
SOMETIMES AFTER SLOWING TO MAKE A TURN THE CAR'S ENGINE SEEMS TO "STUMBLE" FOR A SECOND BEFORE ACCELERATION CAN BEGIN. COMES AS A SURPRISE AND BECAUSE OF THE HESITATION CATCHING ME OFF-GUARD I AM PITCHED FORWARD IN MY SEAT. NOTHING CATASTROPHIC, BUT VERY ANNOYING AND COULD BE DANGEROUS TO A DRIVER NOT KNOWLEDGEABLE ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR AND I NOTICED THIS PROBLEM AFTER ONLY A DAY OR TWO OF OWNERSHIP. I SUSPECT THIS IS A SOFTWARE ISSUE AND CAN BE FIXED WITH A REFLASH OF THE ECU, BUT THAT'S JUST MY BEST GUESS. HAVE NOT CONTACTED THE DEALERSHIP YET, BUT THOUGHT I'D FILE THIS COMPLAINT FIRST TO SEE IF A RECALL CAN BE ISSUED TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887681July 22, 2016
ENGINE
THE ENGINE SHUT DOWN ON A SLOW SPEED EXIT AND LEFT ME WITH NO POWER STEERING OR POWER BRAKES IN A CURVE. THE VEHICLE STARTED UP AFTER I WAS ABLE TO STOP AND I CONTINUED ON WITH NO MORE ISSUE. JULY 21, 2016 AT 4:45PM. THIS HAS BEEN THE ONLY TIME THIS HAS OCCURRED IN THE 2 YEARS I HAVE OWNED IT BUT ITS A CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887838July 22, 2016
VISIBILITY/WIPER
THE SUN VISOR ON THE DRIVER'S SIDE BECAME DISENGAGED, SO THE VISOR FELL DOWN. IT FELL DOWN WHILE I WAS DRIVING AND COMPLETELY DISTRACTED ME AND BLOCKED MY VIEW. IT COULD HAVE CAUSED AN ACCIDENT. IT IS NOT JUST "LOOSE". IT IS ACTUALLY DISENGAGED. I TRIED (UNSUCCESSFULLY) TO HOT GLUE GUN IT TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887610July 21, 2016
AIR BAGS
ONE MORNING THE AIR BAG LIGHT CAME ON. WE HAVE HAD THE CAR 18 MONTHS WITH A NEW CAR WARRANTY BECAUSE OF MILEAGE 72,000 WHEN WE BOUGHT IT. TOOK TO DEALER AND IT WAS A BAD CLOCK SPRING WHICH CONTROLS THE AIR BAG. IF IT RETURNS SAYS THE AIR BAG NEEDS TO BE REPLACED $450 AND NOT COVERED UNDER BUMPER BUMPER WARRANTY . CAR WAS IN THE GARAGE. DID NOT BUMP ANYTHING, NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886199July 20, 2016
POWER TRAIN
HESITATES WHEN TAKING OFF. JERKS AT ABOUT 10 MPH AND THEN AGAIN AT ABOUT 20 MPH BUT NOT AS BAD AS AT 10 MPH. HESITATES WHEN GIVEN GAS AFTER JERKING. FEELS AS IF I HAVE GOT TO ABOUT 10 MPH THEN SLAMMED ON MY BREAKS BEFORE IT WILL START TO GO AGAIN. I'M SCARED TO TRY AND PULL OUT INTO BUSY TRAFFIC. I AM WORRIED I WILL GET HIT DUE TO NOT BEING ABLE TO DEPEND THAT IT WILL GO WHEN I'M TRYING TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886262July 20, 2016
POWER TRAIN
I AM EXPERIENCE A HESITATION IN THE ACCELERATION FROM EITHER A DEAD STOP OR A ROLLING STOP. WHEN THE ACCELERATOR IS PUSHED, THERE IS A 1-2 SECOND DELAY IN POWER. THE ENGINE APPEARS TO CUT OUT AND THEN IT KICKS IN AND TAKES OFF. THE FIRST HAPPENED WITH 50 MILES ON THE CAR AND HAS HAPPENED OVER TWO DOZEN TIMES OVER THE NEXT 3700 MILES. NOT ONLY IS IT VERY ANNOYING, BUT HAS BEEN DANGEROUS WHEN TRYING TO ENTER A LANE TO GET UP TO SPEED WITH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886164July 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING 60 MPH, A LOUD SPUTTERING NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885992July 19, 2016
TIRES
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 235/65R17. WHILE DRIVING 60 MPH, THERE WAS A LOUD EXPLOSIVE NOISE AND THE VEHICLE JERKED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V624000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885553July 18, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ELECTRONIC FUNCTION PANEL ON THE DRIVER SIDE FAILED TO WORK AND ALL OF THE DOORS RANDOMLY FAILED TO LOCK ON THE INSIDE AND OUTSIDE. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC). THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885239July 16, 2016
UNKNOWN OR OTHER
VEHICLE HESITATES WHEN ENTERING FLOW OF TRAFFIC FROM A STOP OR A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885256July 16, 2016
FUEL/PROPULSION SYSTEM
IN JULY/AUG OF 2015 MY GAS GAUGE AND MILES-TO-EMPTY INDICATOR STARTED GOING CRAZY. I WOULD FILL THE TANK WITH GAS BUT THE GAUGE READ EMPTY. WHILE DRIVING, THE MILES-TO-EMPTY INDICATOR WOULD CONSTANTLY, RAPIDLY CHANGE FROM 200 TO 40 TO 68 TO 113 TO WHATEVER SO I COULDN'T TELL HOW MUCH GAS I HAD LEFT. I TOOK THE CAR IN FOR AN OIL CHANGE AT HYUNDAI ON AUG 8, 2015 AND ASKED THEM TO ALSO LOOK AT THE GAS GAUGE. HE SAID THAT THERE WAS NOTHING THEY COULD DO UNTIL THE ENGINE LIGHT CAME ON. THE ENGINE LIGHT FINALLY CAME ON AT THE END OF NOVEMBER 2015 SO I TOOK THE CAR IN 12/10/15, AND THEY SAID THEY HAD TO REPLACE TWO FUEL SENSORS IN THE GAS TANK. WHEN THE PROBLEM INITIALLY STARTED, I HAD ABOUT 64000 MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885271July 16, 2016
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING AT ANY SPEED WHILE TURNING LEFT OR RIGHT CAR SHUTS OFF. HAPPENED ON THE STREET AND HIGHWAY. ALSO WHILE COMING TO A STOP TRANNY KEEPS TRYING TO PUSH FORWARD WHILE TRYING COME TO A STOP. WENT TO DEALER I WAS COMPLETELY IGNORED ME LIKE THEY DIDN'T WANT TO KNOW ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885011July 15, 2016
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I'VE TAKEN MY 2009 SANTA FE TO THE RICK CASE ROSWELL, GA ON FRIDAY, 7/1/2016 AND AGAIN TODAY, 7/15/2016, BOTH FOR THE SAME ISSUE, MY CAR IS STALLING WHILE I DRIVE IT. ON 7/1 THEY TOLD ME IT WAS THE BATTERY, SO HAD A NEW ONE INSTALLED WHILE THERE. BOTH TIMES, I'M BEEN TURNING INTO A CURVE (IT WAS A RIGHT HAND TURN ON 7/1 AND A LEFT HAND TURN ON 7/15). THE FIRST TIME I WAS LUCKY AS IT WAS JUST COMING OFF A STOP LIGHT. LAST NIGHT, HOWEVER, IT WAS A CURVE TO GET ON THE HIGHWAY WITH AN 18 WHEELER THUNDERING BEHIND ME WHEN MY CAR STALLED, AND I LOST THE POWER STEERING AND BRAKING AND ALMOST BECAME AN 18 WHEELER HOOD ORNAMENT. AS I MENTIONED, THE DEALER IS PERPLEXED BY THE ISSUE, NOTHING IS SHOWING UP ON THE DIAGNOSTICS AND THEY CAN'T REPLICATE THE PROBLEM. I HAD TO LEAVE THE DEALERSHIP WITH THE SENSE THAT I'M DRIVING AROUND IN A TICKING TIME BOMB. AS A WOMEN WHO FREQUENTLY DRIVES BY HERSELF IN THE CAR, AND ON THE HIGHWAY 99.9% OF THE TIME, I CAN'T TELL YOU THE FEAR THAT KNOWING THAT THIS CAN HAPPEN AGAIN AT ANY MOMENT AND THAT THE NEXT TIME I MAY NOT BE SO LUCKY, INSTILLS IN ME. THIS IS MY SECOND HYUNDAI AND I HAVE ALWAYS CONSIDERED MYSELF TO BE A PROUD HYUNDAI OWNER, BUT I JUST DID A LITTLE RESEARCH AND FOUND OUT THAT A) NOT ONLY AM I FAR FROM THE ONLY PERSON WHO HAS HAD THIS ISSUE, B) THERE HAS ACTUALLY BEEN A CLASS ACTION LAW SUIT THAT HYUNDAI LOST REGARDING THE FREQUENT STALLING OF HYUNDAI VEHICLES. I NEED HYUNDAI TO FIX THIS ISSUE ASAP OR RISK BEING SUED BY MY FAMILY AFTER I'M KILLED IN A CAR ACCIDENT THAT IS THE DIRECT RESULT OF YOUR STALLING VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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