Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10909383September 23, 2016
ELECTRICAL SYSTEM
MY MOTHER PURCHASED A 2008 HYUNDAI SANTA FE, AWD 2.7L V6 MODEL BRAND NEW IN 2009. HER FUEL GAUGE FAILED AT AROUND 110,000 MILES APPROX. I NOTICED OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE...SO I THOUGHT I'D MENTION THAT HER FUEL GAUGE ALSO QUIT WORKING! SHE TOOK IT IN TO GET FIXED, AND I BELIEVE IT WAS A PRETTY COSTLY JOB! MAYBE WITH EVERYBODY PUTTING THEIR HEADS TOGETHER, THIS ISSUE CAN GET MORE ATTENTION AND POSSIBLY LEAD TO A RECALL. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908782September 22, 2016
FUEL/PROPULSION SYSTEM
HAVE HAD THE SAME ISSUE AS OTHERS. FUEL GAUGE ISN'T WORKING, OR WORKS ERRATICALLY. CHECK ENGINE LIGHT IS INTERMITTENT. NEVER KNOW IF THE ENGINE LIGHT IS STILL ON FOR FUEL ISSUE OR SOMETHING DIFFERENT, THAT COULD BE CONSIDERED DANGEROUS. CODE RETURNED AS FUEL SENSOR OR SENDING UNIT. I NOW BELIEVE IT HAS CAUSED ISSUES WITH MY CATALYTIC CONVERTER. WHAT DOES IT TAKE FOR HYUNDAI TO STEP UP TO THE PLATE?? I WILL NEVER BUY THIS AGAIN. TOO MANY PROBLEMS THAT NO ONE CAN FIX. I SWEAR THIS CAR IS HAUNTED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908449September 21, 2016
SERVICE BRAKES, ENGINE, STEERING
WHEN DRIVING THE 2009 SANTA FE THE CAR WILL SHUT OFF WITHOUT WARNING. POWER TO BREAKS AND STEERING IS LOST. SOMETIMES THE CAR WILL START AGAIN WHEN THE CAR IS PLACED IN NEUTRAL AND RESTARTED. SOMETIMES THE CAR WILL NOT START AGAIN FOR SEVERAL MINUTES. IN BOTH INSTANCES THE CAR IS MOVING ON A HILLY ROAD. THE MOST RECENT OCCURRENCE IS 09/20/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908323September 20, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING OUR 2017 HYNDAI SANTA FE ON INTERSTATE 64 WITH THE CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION WILL DOWN SHIFT TO 5TH AND THEN 4TH AND THEN 3RD GEAR WITH THE RPM ALMOST RED LINING. THIS IS WHILE GOING DOWN A SLIGHT DOWNGRADE. I'VE BEEN HAVING TO USE THE MANUAL MODE TO SHIFT BACK UP TO 6TH GEAR. WE CONTACTED THE LOCAL HYUNDAI DEALER WHO STATED THEY WERE AWARE OF THE PROBLEM BUT DID NOT HAVE A SOLUTION TO THE PROBLEM AT THIS TIME. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908036September 19, 2016
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT WENT ON BECAUSE OF THE FUEL GAUGE. IT WAS RUNNING ON A CITY STREET. NOW I CAN'T TELL HOW MUCH GAS I DO, OR DON'T, HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908040September 19, 2016
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT CAME ON BECAUSE OF THE GAS GAUGE. NOW I HAVE NO CLUE HOW MUCH GAS I HAVE BECAUSE THE READER ON THE DASH KEEPS GOING UP AND DOWN. A MONTH AGO, I HAD THE ALTERNATOR AND GAS LINE REPLACED BECAUSE OF THE LAST RECALL/SERVICE ANNOUNCEMENT. THESE ELECTRICAL PROBLEMS STEM FROM THAT REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907211September 16, 2016
POWER TRAIN
I HAVE A 2017 HYUNDAI SANTA FE LIMITED ULTIMATE AND LIKE MANY PEOPLE ACROSS THE USA THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE AT SPEEDS BELOW 20 MPH. I HAD THE RECALL / REFLASH OF THE COMPUTER DONE ON 08/10/16 AND THE HESITATION IN TURNS IS A LITTLE LESS ABRUPT BUT STILL PRESENT AND INTERMITTENT. I NEVER HAD HESITATION WHEN 4TH GEAR DOWN SHIFTED TO 3RD GEAR GOING STRAIGHT BUT I NOW HAVE IT ALONG WITH HESITATION WHEN THE CAR DOWN SHIFTS FROM 3RD TO 2ND. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND ASKED FOR A BUY BACK AND THEY TOLD ME CHRIS FROM REGIONAL WILL CALL ME BACK IN 3 TO 5 BUSINESS DAYS I'VE CALLED CUSTOMER SERVICE TWICE AND ASKED FOR AN UPDATE ON MY CASE ( CASE NUMBER 9309476) AND THEY JUST KEEP TELLING ME REGIONAL WILL CALL ME THAT WAS TWO WEEKS AGO. I HAVE NEVER ASKED FOR A BUY BACK ON ANY CAR AND I HAVE BEEN VERY PATIENT AS MANY PEOPLE HAVE BEEN ACROSS THE COUNTRY BUT AT THIS POINT I FEEL I AM GOING TO HAVE TO CONTACT A LAWYER THAT HANDLES LEMON LAWS TO GET ANY RESULTS. IN ADDITION HYUNDAI HAS NEVER ADDRESSED THE LACK OF AUDIBLE WARNING IN THE FRONT PASSENGER SEAT WHEN THE OCCUPANT DOES NOT FASTEN THEIR SAFETY BELT . GOOD LUCK TO ALL WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907245September 16, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR HAD A RECALL CAMPAIGN 110 TO REPLACE A STOP LAMP SWITCH IN JUNE 2013. I HAVE ALREADY HAD TO REPLACE THE SWITCH AGAIN BECAUSE MY CAR WAS NOT SHIFTING INTO REVERSE AND PARK SOMETIMES. THE CAR WAS STOPPED IN A PARKING AREA AND HAD TO BE BROUGHT TO THE DEALER TO GET A NEW SWITCH. I WANT HYUNDAI TO KNOW THEY NEED TO GET BETTER SWITCHES BECAUSE 3 YEARS SEEMS TO SOON TO REPLACE A SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906781September 15, 2016
AIR BAGS
WAS ON HIGHWAY TRAVELING AT POSTED SPEED OF 70MPH WHEN WE WERE HIT FROM BEHIND BY A DUI DRIVER. THIS MADE MY CAR GO INTO A SPIN AND ROLLOVER 4 TIMES. NONE OF THE AIRBAGS DEPLOYED. CAR IS TOTAL LOSS. I RECEIVED DISLOCATION OF MY COLLARBONE THAT NEEDED EMERGENCY SURGERY, CONCUSSION, FRACTURED NOSE, LACERATIONS TO HEAD AND FACE, KNEE AND HIP INJURY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10905825September 12, 2016
POWER TRAIN
IN 2011, 1000 MILES HAD TO REPLACE TRANSMISSION THROUGH DEALER SAME PROBLEM AS LISTED BELOW. NOW 2016 HAVING TO REPLACE ANOTHER TRANSMISSION. LOUD CLUNKING NOISE WHEN YOU LET UP ON GAS OR WHEN YOU WOULD INITIALLY PUT IN REVERSE. WHEN IN PARK IT CONSTANTLY WOULD BE STUCK IN PARK AND COULD NOT SHIFT HAD TO CALL TOWING TWICE FOR THAT PROBLEM. WHICH NEVER COULD BE FOUND. NOW AGAIN REPLACING TRANSMISSION.. CAR CAME TO DEAD STOP WHILE DRIVING DOWN STREET WHEN THE TRANSMISSION LOCKED UP SOUNDED LIKE BOTTOM DROPPED OUT OF CAR AND METAL DRAGGING ON METAL CAR STOPPED SHARPLY AND WOULD NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905759September 12, 2016
ENGINE
MY 2008 SANTA FE WITH 109,000 MILES SUDDENLY SHUT OFF ON ME WHEN APPROACHING A STOP SIGN. THE STOP SIGN WAS ON A SLIGHT TURN AND I NEVER REALIZED IT UNTIL I HAD NO POWER STEERING AND SAW ALL THE LIGHTS LIT ON THE DASH. I PUT CAR IN PARK AND IT RESTARTED WITH NO ISSUES. LATER THAT DAY I WENT TO START THE CAR AND ENGINE MADE A LOUD CLUNK SOUND AND CAR SHOOK FOR A SECOND. I DECIDED NOT TO DRIVE IT THAT DAY. IT HAS BEEN 3 DAYS SINCE THE FIRST SHUT DOWN AND SO FAR THE CAR HAS BEEN RUNNING LIKE NORMAL. CALLED HYUNDAI AND MADE NOTE OF MY COMPLAINT BUT DIDN'T SEEM TO KNOW ABOUT THIS ISSUE OR SO MAYBE THEY ARE NOT AT LIBERTY TO SAY IF THEY HAVE. THEY NEVER GAVE ME AN ANSWER EXCEPT TO TAKE IT TO A DEALER TO SEE IF THEY CAN DIAGNOSIS THE PROBLEM. I SEE RECALL WAS PUT OUT FOR THE 2010-2012 MODEL YEARS BUT NOT FOR OLDER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905594September 11, 2016
ELECTRICAL SYSTEM, SEATS
THE ENTIRE INSIDE OF MY SANTA FE IS DAMAGED DUE TO A FIRE IN THE SEAT. MY CAR WAS LOCKED OVERNIGHT AND PARKED IN MY DRIVEWAY. THE DOORS WERE LOCKED AND THERE IS NO SIGN OF FORCED ENTRY. THE FRONT DRIVERS SIDE SEAT IS TOTALLY BURNED OUT AND DAMAGE TO THE DRIVERS DOOR IS MELTED. THERE IS SMOKE DAMAGE IN THE ENTIRE VEHICLE. THE VEHICLE HAD BEEN PARKED FOR OVER 12 HOURS AND NOT DRIVEN. WE HAVE CALLED THE POLICE AND THY SAY THAT NO CRIME OCCURRED AND THAT THE FIRE STARTED IN THE SEAT. THIS IS VERY DANGEROUS AND IT MUST BE RELATED TO THE HEATED SEAT FUNCTION IN THIS CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10905162September 10, 2016
ENGINE
MULTIPLE TIMES THE ENGINE JUST SHUTS OFF. THIS HAS HAPPENED AT IDLE AND AT SPEED. FULL LOSS OF POWER, ALL LIGHTS ON DASH ILLUMINATE, LOUD BANG WHEN AT SPEED. IF YOU PUT IN NEUTRAL AND RE-ENGAGE IGNITION CAR WILL START. THIS HAS HAPPENED MULTIPLE TIMES. LAST WAS 9/6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905519September 10, 2016
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
OUR GAS GAUGE SHOWS EMPTY, AND THE FUEL LIGHT STAYS ON, ALL THE TIME. THIS OCCURS EVEN AFTER WE FILL THE CAR UP. THIS OCCURS WHETHER THE CAR IS STATIONARY OR RUNNING. WE HAVE TO TRACK OUR FUEL LEVEL BY KEEPING TRACK OF THE MILEAGE. ALSO, IF WE TURN THE CAR OFF WHEN FUELING, IT WILL NOT TURN BACK ON. WE HAVE TO TRY OVER AND OVER AGAIN UNTIL IT TURNS ON. WE HAVE FOUND THAT IF WE LEAVE THE CAR RUNNING WHILE FUELING, IT USUALLY STAYS RUNNING; HOWEVER, A LOT OF TIMES, THE CAR STOPS RUNNING AND THEN, WE STRUGGLE TO GET IT STARTED AGAIN. THIS IS OUR 2ND SANTA FE (OUR FIRST WAS A 2004, WITH WHICH WE NEVER HAD A PROBLEM). IF HYUNDAI DOESN'T DO SOMETHING TO FIX THIS PROBLEM, THIS WILL BE OUR LAST HYUNDAI. THIS IS DANGEROUS ON MANY LEVELS, AND AS WE ALL CAN SEE, THERE ARE CURRENTLY ABOUT 350 OTHER 2008 SANTA FE OWNERS WHO HAVE POSTED ON THIS SITE WITH THE SAME PROBLEM, THIS IS AN OBVIOUS SAFETY DEFECT, AND NEEDS TO BE RECALLED. ALSO, I NOTICED SOMEONE ELSE MENTIONED THEY CHANGE LOW BEAMS ABOUT ONCE A MONTH. WE TOO, ARE HAVING THE SAME PROBLEM. WE HAVE CHANGED MORE HEADLAMPS IN THIS CAR THAN WE HAVE IN ALL OF OUR CARS COMBINED OVER 40 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904637September 8, 2016
ENGINE
ENGINE STALLS AT ANY SPEEDS WHILE DRIVING. TECH AT DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED THEY NEVER HAD A PROBLEM LIKE THIS BEFORE. THE ENGINE IS A 2.0T WHICH WAS SUBJECT TO RECALLS FOR THE SAME PROBLEM. HYUNDAI CURRENTLY SETTLING CLASS ACTION SUIT FOR HYUNDAI SONATAS WITH THE SAME PROBLEM IN MODEL YEARS 2011-2014 2.0T ENGINES. SPEEDS WHEN OCCURRING 40-65 MPH. ELEVEN INCIDENTS SO FAR SINCE PURCHASING THE VEHICLE 4/8/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904763September 8, 2016
EQUIPMENT, SEAT BELTS:FRONT:RETRACTOR
2016 HYUNDAI SANTE FE INVOLVED IN A NEAR HEAD ON COLLISION. COMBINED TOTAL SPEED OF IMPACT APPROXIMATELY 80 MPH. TWO OCCUPANTS BOTH WEARING SEATBELTS AT TIME OF CRASH. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED DURING CRASH. PASSENGER SHOULDER HARNESS FAILED (LOCKING MECHANISM DID NOT LOCK) RESULTING IN PASSENGER HEAD IMPACT WITH WIND SHIELD CAUSING SIGNIFICANT DEFORMATION OF WIND SHIELD AND HEAD INJURY TO THE PASSENGER. LAP BELT RESTRAINT PREVENTED PASSENGER FROM SIGNIFICANTLY WORSE INJURY. PHOTOS ARE AVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10904528September 7, 2016
FUEL/PROPULSION SYSTEM
FUEL GUAGE SHOWS FALSE READING, ENGINE LIGHT COMES ON WHEN TANK IS FILLED AND SHOWS EMPTY READING. GUAGE WILL START RISING AFTER MANY MILES (ONE HUNDRED OR MORE). FUEL GUAGE WILL DROP TO EMPTY. CAR IS STATIONARY WHEN FILLING, BUT GIVING FALSE READINGS WHEN MOVING ANYWHERE. WE NEVER KNOW WHEN WE ARE GOING TO RUN OUT OF GAS. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904321September 7, 2016
VEHICLE SPEED CONTROL, SERVICE BRAKES
AS EARLY AS LAST SUMMER, MY 2012 HYUNDAI SANTA FE STARTED TO (INTERMITTENTLY) ACCELERATE WHEN I STEPPED ON THE BRAKE. FRANKLY, I THOUGHT IT WAS RELATED TO THE SANDALS I WAS WEARING. I THOUGHT I WAS OCCASIONALLY STEPPING ON THE GAS AND THE BRAKE AT THE SAME TIME (I HAVE VERY BIG FEET -- SIZE FIFTEEN). THE PROBLEM STOPPED WHEN I SWITCHED SHOES (WHICH ALSO CORRESPONDED TO THE END OF SUMMER). THE PROBLEM CAME BACK INTERMITTENTLY THIS SUMMER AND IS NOW REPEATABLE. WHEN I AM GOING DOWN A STEEP HILL AT SPEEDS OVER ABOUT 20 MPH, THE ENGINE RPM'S INCREASE WHEN I STEP ON THE BRAKE. IT DOES THAT WHILE IN GEAR AND WHILE IN NEUTRAL. OBVIOUSLY, IF THE DRIVE TRAIN IS IN GEAR, THE ENGINE "FIGHTS AGAINST" THE BRAKE; IF THE DRIVE TRAIN IS IN NEUTRAL, THE ENGINE REVS. IF THE ENGINE IS IN NEUTRAL OR IS SHIFTED INTO NEUTRAL AFTER THE ACCELERATION STARTS, THE ENGINE RACES UNTIL I LET OFF THE BRAKE. IT HAS GONE AS HIGH AS 4-5 K RPM BEFORE I LET OFF THE BRAKE. ALL THAT'S REQUIRED TO GET THE CAR TO RETURN TO NORMAL IDLE IS THAT I PUMP THE BRAKE (LET OFF THE BRAKE ALL THE WAY -- I CAN IMMEDIATELY RE-APPLY THE BRAKE AND THE PROBLEM WON'T HAPPEN AGAIN). I HAVE IDENTIFIED A STRETCH OF ROAD NEAR MY HOUSE WHERE THE PROBLEM ALWAYS OCCURS. DRIVING EAST AT THE END OF WALNUT STREET AT THE INTERSECTION OF WALNUT AND BOSTON HILL CIRCLE, NEAR SOUTH STREET IN SHREWSBURY, MA 01545, IT PROBLEMS ALWAYS REPLICATES. IT ALSO ALWAYS HAPPENS AT THE BEND IN THE ROAD WHILE GOING DOWN HILL ON BOSTON HILL CIRCLE... UPDATED10/13/16 *BF ...VIDEO AVAILABLE *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10903610September 5, 2016
UNKNOWN OR OTHER
PEARL WHITE PAINT FLAKING OFF. ORIGINALLY THOUGHT THIS WAS CAUSED BY ROCK CHIPS, HOWEVER IT IS EXTREMELY APPARENT THAT THE PAINT IS SIMPLY FLAKING OFF. MOST FLAKING IS QUITE SMALL AT THE MOMENT, HOWEVER TODAY NOTICED A LARGER AREA OVER THE WINDSHIELD. NO ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903670September 5, 2016
ELECTRICAL SYSTEM
I AM HAVING THE ISSUE WITH THE GAS GAUGE, WHERE A SHORT TIME AFTER FILLING UP THE TANK, THE GAUGE DROPS TO EMPTY AND THEN THE CHECK ENGINE LIGHT COMES ON. I BELIEVE THIS PROBLEM WAS CAUSED BY THE SAME ISSUE AS A RECENT RECALL, WHERE OIL WAS DRIPPING ON THE ALTERNATOR. JUST A COUPLE DAYS AFTER I RECEIVED THE RECALL FOR THAT ISSUE, I BEGAN HAVING ELECTRICAL ISSUES. MY RADIO CAME ON AND OFF, MY WINDOWS ROLLED UP AND DOWN VERY SLOWLY. ON MY LAST DRIVE HOME, MY ELECTRONIC BRAKES STOPPED WORKING, THE STEERING WAS HARD AND THE TRANSMISSION BEGAN SHIFTING UP AND DOWN BEFORE I WAS FINALLY ABLE TO PULL OVER AND HAVE THE CAR TOWED. UPON MY DRIVE HOME FROM THE DEALER AFTER THE RECALL REPAIR, I NOTICED THAT A HEADLIGHT WAS NEWLY BURNED OUT. IN LESS THAN A WEEK, THE OTHER HEADLIGHT BURNED OUT. ON THE SAME TANK OF GAS I HAD SINCE GETTING THE CAR BACK FROM THE DEALER, THE GAUGE FIRST DROPPED TO EMPTY BEFORE THE TANK WAS EMPTY. I BELIEVE SOMETHING WAS SHORTED OUT IN THE GAS GAUGE SYSTEM, JUST AS THE HEADLIGHTS AND ALL THE OTHER ELECTRICAL ISSUES THAT RESULTED FROM THE ALTERNATOR NOT WORKING. HYUNDAI SHOULD REPAIR THE GAS GAUGE ISSUE SINCE IT WAS CAUSED BY THE ISSUE OF THEIR LAST RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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