Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10927877November 25, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF FRACTURED OUT ON THE ROADWAY WITHOUT WARNING. THE FABRIC CLOSURE WAS SHUT, WHICH PREVENTED THE FRAGMENTS FROM ENTERING THE TOP PORTION OF THE SUN ROOF WHEN THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE AND ASKED THE CONTACT TO TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927352November 22, 2016
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING MY GAS TANK, THE FUEL GAUGE ON MY 2009 SANTA FE WOULD READ EMPTY AND THE LOW FUEL LIGHT WOULD ILLUMINATE. IN ADDITION, THE "CHECK ENGINE" LIGHT CAME ON. AFTER DRIVING A FEW MILES THE FUEL GAUGE WOULD FLUCTUATE BETWEEN EMPTY AND HALF FULL. THE MECHANIC CHECKED THE ONBOARD COMPUTER AND THE CODE SAID IT WAS THE FUEL SENSORS. HE REPLACED BOTH OF THEM, AT A COST OF $500, AND IT SEEMS TO HAVE SOLVED THE PROBLEM. MILEAGE WAS SLIGHTLY UNDER 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927438November 22, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER HEARD A LOUD EXPLOSION. THE DRIVER NOTICED THAT THE SUN ROOF SHATTERED AND PIECES OF THE SUN ROOF GLASS BEGAN TO FALL. THERE WERE MINOR INJURIES TO THE DRIVER'S AND PASSENGER'S HEADS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 01/31/17*LJ
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10927152November 21, 2016
FUEL/PROPULSION SYSTEM
THE FUEL SENSOR(S) AND/OR THE FUEL GAUGE ON MY 2008 HAVE FAILED. THIS HAS CAUSED MY FUEL GAUGE AND "RANGE" BEFORE EMPTY GAUGE TO FLUCTUATE AND GIVE A FALSE READING. I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND IT SEEMS THAT THERE ARE A HUGE NUMBER OF SIMILAR COMPLAINTS. THIS IS A POTENTIAL SAFETY HAZARD AS STALLING OUT IN HEAVY TRAFFIC IS A POSSIBILITY. I AM CURIOUS WHY HYUNDAI HAS NOT ACCEPTED RESPONSIBILITY FOR THIS AND RECALLED THESE CAR FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927069November 19, 2016
POWER TRAIN
INTERMITTENTLY SINCE PURCHASING THE VEHICLE ON 3/28/16, WHEN ACCELERATING FROM A STOP (EG. MERGING INTO TRAFFIC), USUALLY TURNING TO THE RIGHT OR LEFT, THE VEHICLE HESITATES FOR WHAT SEEMS TO BE MORE THAT A COUPLE OF SECONDS. THE HESITATION IS ENOUGH TO CAUSE PANIC THAT ONCOMING TRAFFIC WILL HAVE TO STOP ABRUPTLY TO AVOID A COLLISION. ON ONE OCCASION, THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC BECAUSE IT WOULD NOT ACCELERATE FAST ENOUGH. THE CONDITION IS VERY WORRISOME BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR, WE CAN'T SEEM TO MAKE IT HAPPEN ON COMMAND. THE 3.3L V6 IS VEY PEPPY WHEN EVERYTHING IS WORKING RIGHT, BUT YOU LOSE CONFIDENCE IN IT WHEN THESE HESITATION EVENTS OCCUR. ADDITIONALLY, WE HAVE NOTICED THAT THE VEHICLE HAS A HARD TIME SELECTING A GEAR WHEN DOWNSHIFTING WHILE MOVING AT AROUND 30-40 MPH. WHAT HAPPENS IS THE TRANSMISSION SEEMS TO STAY IN A "FLOAT" CONDITION FOR AN EXTENDED PERIOD OF TIME AND FINALLY WILL SELECT THE GEAR AND ACCELERATE. DON'T KNOW IF THE TWO CONDITIONS ARE RELATED, BUT BOTH ARE SCARY WHEN ACCELERATION DOESN'T HAPPEN WHEN YOU PRESS THE ACCELERATOR PEDAL. THE DATE OF WHEN THIS HAPPENED IS FOR THE MOST RECENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927002November 18, 2016
VISIBILITY/WIPER
DRIVER'S SIDE SUN VISOR BROKE FROM ITS SOCKET WHILE DRIVING ON THE HIGHWAY. THE VISOR HUNG BY THE WIRE FOR THE LIGHT. THIS IS A WELL KNOWN DEFECT. IT IS DANGEROUS AND SHOULD BE ADDRESSED BY THE MANUFACTURER. I WAS ABLE TO JURY RIG IT BACK - VERY SIMPLE AND EASY; HOWEVER THEIR NEGLECT OF THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926313November 15, 2016
ENGINE
(1)ON 11/01/2016 MY WIFE HEADING TO WORK EXPERIENCED THE ENGINE SHUTTING OFF WHILE DRIVING DOWN HILL LUCKILY SHE WAS ABLE TO PULLOVER TO A SAFE SPOT TO RESTART ENGINE. (2) 0N 11/12/2016 WE WERE HEADED TO THE STORE STOPPED AT LIGHT THE ENGINE SHUT OFF AGAIN WHILE IN DRIVE THAT WAS SECOND INCIDENT THAT HAPPENED. 11/14/2016 THE CAR WAS AT FUTURE HYUNDIA CONCORD CA FOR INSPECTION, ACCORDING TO DEALER NOTHING WRONG WITH CAR. IS THERE ANY HISTORY CONCERNING ENGINE SHUTOFF ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925982November 14, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED OR BEING DRIVEN, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT FUEL WAS LEAKING FROM THE SEAM OF THE FUEL TANK AND THE FUEL TANK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925594November 12, 2016
ENGINE, POWER TRAIN
THE 2017 HYUNDAI SANTA FE LIMITED WILL BOG DOWN WHEN STARTING FROM A STOPPED OR LOW SPEED WHILE TRYING TO MERGE INTO TRAFFIC OR TURNING. THERE IS A SIGNIFICANT HESITATION - ALMOST TO THE POINT OF STOPPING WHILE MERGING - VERY SIGNIFICANT SAFETY ISSUE. BEEN AN ONGOING PROBLEM SINCE BOUGHT 5/31/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925610November 12, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE SHOWS EMPTY TANK, WHEN TANK IS FULL. CHECK ENGINE LIGHT ON, BUT IS INTERMITTENT. RISK IS THAT VEHICLE RUNS OUT OF FUEL WITH NO NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925414November 10, 2016
AIR BAGS
NEVER HAD ACCIDENT AIR BAG LIGHT JUST CAME ON NO REASON JUST STARTED IT UP NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925438November 10, 2016
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE FLUID WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE CALIPERS FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V613000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925456November 10, 2016
STEERING
I PURCHASED THIS CAR BRAND NEW, AND I HAVE BEEN HAVING PROBLEMS FROM THE BEGINNING. I WAS TOLD AT FIRST THAT IT WAS A DEFECTIVE AUTOMATIC STARTER WHICH WAS REMOVED, AND WAS NEVER REPLACED FOR FEAR OF EXPERIENCING SUCH AN EPISODE. I WOULD BE DRIVING, AND SUDDENLY THE CAR WILL SHUT OFF. I WOULD HAVE PEOPLE HONKING, AND CURSING AT ME FOR ALMOST CAUSING AN ACCIDENT. SEVERAL TIMES I HAD TO SWERVE TO AVOID HITTING PEDESTRIANS WHEN THE CAR STALLS. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP WITH NO AVAIL, BECAUSE THE PROBLEM DOES NOT HAPPEN WHEN THEY HAVE THE CAR. I ONLY DRIVE THE CAR FOR SHORT DISTANCES FOR FEAR OF GETTING STUCK ON THE HIGHWAY ETC. RECENTLY MY SON BORROWED MY CAR AND WAS ALMOST KILLED ON THE ROAD WHEN THE CAR STALLED WITH HIM. LUCKILY, HE WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. NEEDLESS TO SAY, HE REFUSED TO DRIVE THE CAR BACK HOME FOR FEAR OF LOSING HIS LIFE. I DO NOT WANT TO SELL THIS CAR KNOWING THE DANGERS IT CAN CAUSE, AND I KNOW THAT THE DEALER WILL NOT GIVE ME MUCH FOR IT AT THIS POINT. THIS PROBLEM NEEDS TO BE ADDRESSED ESPECIALLY IF THERE WERE ANY ACCIDENTS OR DEATHS INVOLVING SANTE FES. THE SPEED OF THE VEHICLE WOULD VARY FROM 10 TO 35 MILES IN THE CITY, SOMETIMES IT HAPPENED WHILE DRIVING STRAIGHT, OR WHILE TURNING A CORNER. IT HAS BEEN THE CASE IN ANY WEATHER WITH MY LAST INCIDENT OCCURRING ON 10/11/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924860November 7, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924404November 5, 2016
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON AND THE GAS GAUGE WAS NOT WORKING PROPERLY. ON 7/27/2016 I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FUEL SENDERS. ON 9/9/2016 I TOOK THE VEHICLE BACK TO THE DEALERSHIP BECAUSE WHEN THE GAS TANK WAS FULL, THERE WERE VERY STRONG FUEL FUMES INSIDE THE VEHICLE. THE MAINTENANCE REP STATED THAT THEY CHECKED IT OUT AND MADE SURE EVERYTHING WAS SEALED PROPERLY. HE ALSO STATED THAT IT WAS PROBABLY THE FUEL TANK PURGE VALVE FOR WHEN THE WEATHER IS HOT THE GAS WILL EXPAND. IN EIGHT YEARS THIS HAS NEVER BEEN AN ISSUE. NOW IT IS NOVEMBER AND THERE ARE STILL GAS FUMES INSIDE THE VEHICLE. I AM NOW TAKING THE VEHICLE BACK FOR A THIRD TIME. THE FUMES ARE SO STRONG THAT NOBODY CAN SIT IN THE BACK SEAT OF THE VEHICLE. EVEN WHEN THE VEHICLE IS SITTING IN THE GARAGE OVERNIGHT, THERE ARE STRONG GAS FUMES PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923989November 3, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AFTER A PERIOD OF TIME WHERE I NOTICED THE FUEL GAUGE ACTING ERRATICALLY (OCCASIONALLY WIDELY SWINGING) THE CHECK ENGINE LIGHT EVENTUALLY ILLUMINATED. DEALER SERVICE FOUND CODE P0464: "INSPECTED CLUSTER FOR ANY LOOSE CONNECTIONS OR DAMAGE, NO ISSUE FOUND WITH CLUSTER OR WIRING. REMOVED THE SENDING UNITS AND FOUND SEND UNITS OUT OF SPEC WHEN MOVING BY HAND AND OHM SENDERS. REPLACED BOTH SENDING UNITS AND CLEARED CODES." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924105November 3, 2016
POWER TRAIN
I HAVE BEEN EXPERIENCING INTERMITTENT HESITATION WITH ACCELERATION (ESPECIALLY WHEN RESUMING SPEED AFTER SLOWING DOWN). I HAVE TAKEN CAR BACK TO DEALERSHIP 3 TIMES. THEY PERFORMED A COMPUTER UPDATE TO "RELEARN MY DRIVING STYLE" AND THEN THEY REPLACED THE TRANSMISSION. NOTHING HAS HELPED. I HAD THE TECH TEST-DRIVE WITH ME. HE FELT THERE WAS A SHIFT-LAG FROM 3-2, BUT SAID IT WAS NORMAL. I'M TOLD NOTHING ELSE CAN BE DONE UNTIL A RECALL IS ISSUED. I'VE HAD MY CAR 2 MONTHS (4000 MILES) AND IT HAS NEVER DRIVEN RIGHT SINCE I BROUGHT IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924122November 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE ENGINE SHUT OFF. THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924128November 3, 2016
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT STAYS ON. FUEL GAUGE WILL READ EMPTY EVEN AFTER JUST FUELING. FUEL GAUGE WILL OCCASIONALLY READ A RANDOM LEVEL THEN DROP TO EMPTY WITHIN SECONDS. OBD CODES STATES FUEL SENSOR ERRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923938November 2, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY VEHICLE HAS HAD A FUEL GAUGE THAT WOULD MOVE UP AND DOWN WHILE CAR IS STILL. TODAY THE CHECK ENGINE LIGHT CAME ON WITH A CODE P0464-FUEL LEVEL SENSOR. THE FUEL IN VEHICLE IS AT HALF AND THE GAUGE WOULD GO ALL THE WAY TO EMPTY (WITH EMPTY LIGHT COMING ON) THEN IT WOULD GO BACK TO HALF AND MOVE EVERY NOW AND THEN. THE VEHICLE IS AT 83000. SO FAR THE THE GAUGE IS SOMEWHAT WORKING BUT IS VERY FRUSTRATING KNOWING THAT THIS CAN BE A $500 REPAIR SINCE IT WILL INVOLVE THE GAS TANK. THIS CAN MAKE FOR A BAD SITUATION IF THE GAUGE COMPLETELY FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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