Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11012037August 1, 2017
SEATS, AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING UNKNOWN SPEEDS, THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PLAZA HYUNDAI LOCATED AT 2740 NOSTRAND AVE STE A BROOKLYN, NY 11210) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 10473827. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 45,000. ...UPDATED 10/19/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011187July 28, 2017
EXTERIOR LIGHTING
A SAFETY ACCIDENT HAS NOT HAPPEN WITH MY VEHICLE BUT I DO NOT FEEL SAFE DRIVING SOMEWHERE AT NIGHT SINCE MY FRONT DOME LIGHTS HAVE QUIT WORKING WHEN I OPEN MY DOOR. I DON'T HAVE ANY WARRANTY BECAUSE Y'ALL TOOK AWAY THE GOOD WARRANTY SINCE THE CAR WAS ORIGINALLY MY MOTHER'S.PLEASE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010693July 26, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING COMING UP TO A TURN, TOOK THE LEFT TURN, AND ACCELERATED LIKE A NORMALLY DO, THE CAR'S RPMS WENT UP TO ABOUT 5 THOUSAND RPMS. I HEARD A POP LIKE NOISE AND THE RPMS JUST STARTED DROPPING AND THERE WAS NO RESTRICTION ON THE GAS PEDAL (FELT LIKE I WAS PUSHING AIR). THE VEHICLE THEN JUST ROLLED ONCE IT WAS AT ABOUT 10 MPH RPMS WENT UNDER 1 THOUSAND AND THE VEHICLE DIED. WHEN I TRIED TO RESTART IT IT WAS JUST CRANK AND CRANK, DOESN'T EVEN SOUND LIKE IT WANTS TO TURN OVER. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010742July 26, 2017
UNKNOWN OR OTHER
PUSH BUTTON START DOES NOT ALWAYS START. INTERMITTENT PROBLEM CAUSING VEHICLE TO STRAND US MULTIPLE TIMES. VEHICLE IS PARKED AND WHEN YOU TRY TO START IT IT WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010439July 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I ACTUALLY HAVE 2 ISSUES OCCURRING. ONE OF THESE WAS DEEMED TO HAVE BEEN FIXED BY A PREVIOUS RECALL (CAMPAIGN 105/110 - FIXED /CLOSED JUN 23, 2014). HOWEVER, MY ESC OFF LIGHT AND ABS LIGHT ARE AGAIN LIGHTING UP. I HAVE (LUCKILY) NOT YET HAD LOSS OF ENGINE POWER OR CONTROL. THE SECOND ISSUE IS IN REGARDS TO CAMPAIGN 936. I'VE HAD THE FRONT ENGINE VALVE GASKET COVER FIXED, ALONG WITH MY ALTERNATOR REPLACED (AFTER MY HUSBAND AND I DID IT OURSELVES AFTER LOSING ALL POWER ON CHRISTMAS EVE IN THE MIDDLE OF ROAD BEFORE BARELY COASTING INTO A NEARBY PARKING LOT WHERE WE WERE ABLE TO SORT OF PARK OUT OF THE WAY). WE CHANGED MY OIL THIS WEEKEND, HAVE HAD NO OTHER WORK DONE ON THE CAR SINCE (EXCEPT OIL CHANGES) AND MY HUSBAND NOTICED THAT THE ALTERNATOR IS AGAIN COVERED IN OIL. BETWEEN THE 2 ISSUES, IT IS MOST LIKELY A MATTER OF DAYS (IF I'M LUCKY) BEFORE MY CAR LOSES POWER IN SOME FORM AND I AM POTENTIALLY IN A WRECK WITH MY FAMILY IN THE CAR. I DON'T KNOW HOW MUCH THE DEALERSHIP WANTS TO "RE-FIX" THE FIRST 2 CAMPAIGNS THAT SHOULD HAVE ALREADY BEEN FIXED, BUT FOR JUST THE VALVE GASKET WORK, IT WOULD BE AT LEAST $500, NOT INCLUDING THE ALTERNATOR THAT WILL NEED TO BE REPLACED WHEN THE CAR DOES GO OUT. APPARENTLY THE GASKET THAT IS LEAKING THIS TIME ISN'T THE FRONT ONE, IT IS THE REAR ONE. MY PERSONAL THOUGHTS ON THIS ARE THAT IF THE FRONT ONE IS FAULTY, THEN IT'S NOT A STRETCH TO GET TO THE REAR ONE BEING FAULTY. MY HYUNDAI DEALERSHIP EVEN WARNED ME WHEN REPLACING THE FRONT ONE THAT MY REAR ONE WOULD MOST LIKELY NEED TO BE DONE TOO (FOR $500+). IF THE DEALERSHIPS KNOW, IT MAKES ME WONDER WHY THE RECALL DIDN'T INCLUDE BOTH VALVE COVER GASKETS OR A NEW ONE HASN'T BEEN ISSUED FOR THE REAR ONE. HOPEFULLY, BOTH OF THESE ISSUES CAN BE RE-ADDRESSED. THE DATE BELOW IS OF FIRST WARNING LIGHTS. THE LIGHTS COME ON FROM PARK OR WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010427July 24, 2017
UNKNOWN OR OTHER
7-18/2017 CAR BROUGHT TO AUTO NATION IN BRUNSWICK GA FOR ENGINE RECALL CHECK. CAR WAS RETURNED TO OWNER WITHOUT EVER TESTING ENGINE AS REQUESTED. IT WAS NOT DISCLOSED TO CUSTOMER THAT ENGINE WAS NOT CHECKED. 4 DAYS LATER ON 7/22/2017 DRIVER GOING 70 MPH ON HWY 95 IN JACKSONVILLE ENGINE STARTING MAKING KNOCKING NOISE AND CEASED UP COMPLETELY TURNING OFF. DRIVER BARELY MADE IT OFF TO THE SIDE OF THE ROAD. TO MAKE MATTERS WORSE HYUNDAI ROADSIDE ASSISTANCE CHARGED DRIVER $174 TO TOW VEHICLE TO NEAREST DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010207July 24, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI WHERE IT WAS DIAGNOSED THAT FAILURE COULD NOT BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE HAD RECURRED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 10339608. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. UPDATED 09/15/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006729July 21, 2017
POWER TRAIN
MULTIPLE TIMES WHILE ATTEMPTING TO ACCELERATE THE RPMS WILL GO UP AND THE CAR DOES NOT MOVE. WHEN IT FINALLY GOES THE CAR WILL JERK AND THE RPMS FALL. THERE SEEMS TO BE A LOSS OF POWER WHEN THIS HAPPENS. ALSO SEEMS TO HAPPEN WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC, WHICH CAN BECOME DANGEROUS WITH ONCOMING CARS. THIS HAPPENS WHEN ATTEMPTING TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006782July 21, 2017
AIR BAGS
THE AIRBAG LIGHT HAS BEEN STUCK ON FOR SEVERAL MONTHS. THE AIRBAG CODE STATES THAT IT IS THE OCCUPANT MAT SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006189July 18, 2017
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DOES NOT ACCURATELY READ THE AMOUNT OF FUEL IN THE TANK. IT CONSTANTLY MOVES FROM EMPTY TO FULL. THE PROBLEM IS KNOWN TO BE A FAULTY FUEL LEVEL SENSOR. EXPENSIVE TO REPAIR. HYUNDAI SHOULD OWN UP TO THIS PROBLEM AND RECALL AFFECTED VEHICLES. NHTSA WON'T DO ANYTHING ABOUT IT BECAUSE NO ONES GOTTEN KILLED YET DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005874July 17, 2017
UNKNOWN OR OTHER
LOW BEAM HEADLIGHTS ARE SO POOR I FEEL I CANNOT SAFELY SEE TO DRIVE. HAVE CHECKED ALIGNMENT AND THEY ARE JUST VERY POORLY DESIGNED ACCORDING TO DEALER. CANNOT SEE ADEQUATE DISTANCE TO STOP SAFELY ON LOW BEAMS AT REASONABLE SPEEDS. SO BAD I SELDOM EVER DRIVE AT NIGHT AND NEVER ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005913July 17, 2017
UNKNOWN OR OTHER
I WAS PULLING OUT FROM A STOP SIGN AND MY REAR SUB FRAME SNAPPED, I CONTACTED THE DEALER WITH WHOM I STILL MAKING PAYMENTS WITH ONLY TO BE TOLD THE MECHANIC CAN LOOK AT IT ON WED 7/19 , THE HAVE MADE NO OFFER TO FIX THIS AT NO COST WHICH I BELIEVE IS WRONG DUE TO THIS IS A SAFETY ISSUE AND NOT CAUSED BY ANYTHING I HAVE DONE. I WILL UPLOAD A COPY OF THE ESTIMATE AS SOON AS I GET IT. I BELIEVE THE DEALER I AM DEALING WITH IS ONLY IN IT FOR THE MONEY AND DOES NOT CAR ABOUT THE SAFETY OF THE VECHICLES SOLD.I DO KNOW AS I TALKED TO MY MECHANIC THAT THIS IS A BIG SAFETY RISK AND THAT HYUNDIA SHOULD RECALL VECHICLES IN THE "SALT BELT STATES".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005256July 14, 2017
FUEL/PROPULSION SYSTEM
2007 HYUNDAI SANTA FE FUEL GAUGE FLOATS FROM FULL TO EMPTY. BAD SENSORS. COST TO REPLACE IS NEARLY 1000.00 CONSIDERABLE SAFETY ISSUE, AS YOU NEVER KNOW PRECISELY HOW MUCH FUEL IS LEFT IN TANK. ASKING FOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005375July 14, 2017
VEHICLE SPEED CONTROL
IN 8/2015 WE EXPERIENCED AN OCCURRENCE OF SUDDEN, UNINTENDED ACCELERATION ON A CITY STREET WHILE DRIVING. MY WIFE WAS ABLE TO STOP THE VEHICLE BY HARD BRAKING AND SHUTTING THE ENGINE OFF. SHE WAS ABLE TO DRIVE IT HOME AND WE HAD IT TOWED TO THE HYUNDAI DEALER. THEY DIAGNOSED THE PROBLEM: "...CHECKED AND FOUND VEHICLE THROTTLE BODY TO HAVE A POOR RESPONCE (SIC)." THEY REPLACED THE THROTTLE BODY FOR A CHARGE OF $597.94, INFORMING ME THAT IT WASN'T COVERED UNDER THE 10 YEAR/100,000 MILE WARRANTY. THE PROBLEM RECURRED TODAY (7/14/2015), AGAIN WHILE DRIVING ON A CITY STREET. WHEN I CALLED THE SERVICE MANAGER TO REPORT THE INCIDENT I WAS TOLD TO DROP THE VEHICLE OFF AND THEY'D LOOK AT IT. I'LL HAVE IT TOWED IN TO THE SHOP, AS THIS IS NOT A CONDITION WITH WHICH I'D NOT CARE TO DRIVE. THE FACT THAT THIS CONDITION RECURRED INDICATES THAT THE PROBLEM IS GENERIC IN NATURE, AND THAT HYUNDAI IS NOT CONSIDERING IT EITHER GENERIC OR SERIOUS ENOUGH TO ADDRESS. I BELIEVE THAT THERE WILL BE OTHER VEHICLES EXPERIENCING THE ISSUE NOW THAT THE "FLEET" OF HYUNDAI SANTA FE SUVS IS AGING BUT STILL IN SERVICE. I BELIEVE THAT IT IS ESSENTIAL THAT HYUNDAI ADDRESS THE ISSUE SYSTEMATICALLY BEFORE SERIOUS INJURIES OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005132July 13, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING AT 25 MPH, NUMEROUS WARNING LIGHTS ILLUMINATED, INCLUDING LOW TIRES, STEERING, OTHER CODES CONSISTING OF LETTERS. POWER STEERING FAILED, POWER BRAKES FAILED. ENGINE WAS STILL RUNNING. WE WERE ABLE TO PULL THE CAR OFF THE ROAD SAFELY. STEERING WARNING LIGHT STILL ILLUMINATED AS WERE TIRE WARNINGS. THE TIRES WERE FULLY INFLATED, ENGINE STILL RUNNING. WE TURNED THE ENGINE OFF, RAISED THE HOOD TO CHECK FOR THROWN BELT. BELTS WERE INTACT. TRIED TO RESTART THE ENGINE, IT MADE A CLICKING AND A SIZZLING SOUND AND WOULD NOT START. CALLED DEALER, DEALER GAVE NUMBER FOR HYUNDAI ASSURANCE. THEY CAME AND PICKED UP THE CAR. IF WE HAD BEEN DRIVING ANY FASTER, OR IN TRAFFIC, THE AUTOMOBILE'S FAILURE COULD HAVE CAUSED AN ACCIDENT. IF WE HAD BEEN ON THE HIGHWAY, SOMEONE COULD HAVE BEEN HURT OR KILLED. AFTER A COUPLE OF DAYS WE WERE GIVEN A COURTESY CAR. AFTER A WEEK, THE CAR WAS REPAIRED. THE PROBLEM WAS REPORTED AS A FUSE ON THE POSITIVE BATTERY CABLE. CABLE AND BATTERY WERE REPLACED. VEHICLE WAS IN MOTION ON A CITY STREET AT TIME OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004377July 11, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
OVER THE LAST YEAR, OUR HYUNDAI SANTA FE HAS DEVELOPED A VERY TROUBLING STALLING PROBLEM THAT HAS ONLY INCREASED IN FREQUENCY. THE VEHICLE LOSES POWER WHILE DRIVING REGARDLESS OF SPEED, OFTEN SEVERAL TIMES IN THE SAME TRIP REGARDLESS OF DISTANCE TRAVELED. IT STALLS ON LOCAL, LOW-SPEED ROADS AS WELL AS FREEWAY DRIVING. WHEN IT STALLS, ALL STEERING IS LOST. THIS IS POTENTIALLY DANGEROUS. A SIMPLE GOOGLE SEARCH INDICATES THAT THIS IS A KNOWN ISSUE AMONG HYUNDAI CUSTOMERS AND DEALERSHIPS AND YET I AM NOT ABLE TO LOCATE ANY INFORMATION ABOUT A RECALL TO CORRECT THIS ISSUE. THIS IS A POTENTIALLY FATAL PROBLEM THAT SHOULD BE ADDRESSED BY HYUNDAI. I DID CONTACT THEM. TODAY, I RECEIVED A RESPONSE INDICATING THAT HYUNDAI HAS NO EXPLANATION FOR THE ISSUE AND WILL OFFER NO ASSISTANCE TO REPAIR IT. THEIR ONLY SUGGESTION WAS THAT I CONTACT A LOCAL DEALERSHIP FOR REPAIR. AS I INDICATED, THIS IS A PROBLEM KNOWN TO HYUNDAI, SOME OF THEIR CUSTOMERS AND DEALERSHIPS. SINCE NHTSA IS THE AGENCY OVERSEEING ISSUES OF THIS TYPE, I WOULD RESPECTFULLY REQUEST AN INVESTIGATION INTO THIS STALLING ISSUE BEFORE SOMETHING TRAGIC HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004689July 11, 2017
POWER TRAIN
AT STOP WHEN TURNING RIGHT ARE LEFT AND ACCELERATING THE TRANSMISSION FAILS TO RESPOND AD THE CAR STALLS THEN WILL GO. IF SLOW TO SLOW SPEED AND ACCELERATED THE CAR WILL STALL BEFORE SHIFTING DOWN. THIS PROBLEM IS A SAFETY HAZARD. TOOK IT TO HYUANDI DEALER AT 3000 MILES WAS TOLD IT WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003950July 10, 2017
VEHICLE SPEED CONTROL
I NO LONGER OWN THE DESCRIBED VEHICLE BUT WANT TO REPORT A SAFETY ISSUE WITH THE VEHICLE. I HAD ADVISED HYUNDAI CONSUMER AFFAIRS ANALYST, CENTRAL/CA RAYNISHA M. AND WAS ASSIGNED A CASE NUMBER 10184122. INFORMATION ABOUT THE CASE NUMBER CAN BE OBTAINED FROM HYUNDAI. MY PROBLEM WITH THE VEHICLE WAS RELATED TO THE SPEED CONTROL SYSTEM OR "FLY BY WIRE" MECHANISM ON MY VEHICLE. ON SEVERAL PERSONALLY DOCUMENTED INSTANCES (WITH ROAD CONDITIONS, DATES, TIME SPEED ETC.) I EXPERIENCED A ZERO ACCELERATION RESPONSE FROM THE VEHICLE WHEN APPLYING ACCELERATOR PRESSURE. ON MANY ACCELERATION INCIDENTS THE ACCELERATION PEDAL RESPONSE "FELL ON ITS FACE" AND ON ONE OCCASION NEARLY RESULTED IN A VEHICLE COLLISION WHEN I WAS PROCEEDING INTO AN INTERSECTION. I HAD REPORTED THE SAFETY ISSUE TO BOTH MY HYUNDAI DEALERSHIP AND HYUNDAI CONSUMER AFFAIRS. THE TWO MECHANICAL INSPECTIONS THAT WERE PERFORMED TO IDENTIFY THE PROBLEM WERE INCOMPLETE AS THE VEHICLE DIDN'T THROW OFF ANY CODES TO IDENTIFY THE PROBLEM AREA. I WAS TOLD BY THE VEHICLE MECHANICS THAT SINCE THE PROBLEM WAS INTERMITTENT IN NATURE THAT I WOULD HAVE NO REDRESS ON THE SAFETY ISSUE. I AM A PRIVATE PILOT AND FLY AIRCRAFT UTILIZING "FLY BY WIRE" ACCELERATION DEVICES AND I CAN ASSURE YOU THAT MY FIRST INCIDENT OCCURRENCE WOULD HAVE GROUNDED THE AIRCRAFT EXPERIENCING THE SIMILAR ACCELERATION ISSUE. I AM REPORTING THIS TO YOU HOPING THAT YOU CAN INVESTIGATE AND OPEN A RECALL INQUIRY AND FORCE HYUNDAI TO FIX OR MAKE CHANGES TO VEHICLES THAT UTILIZE THEIR "FLY BY WIRE" ACCELERATION SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003270July 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE LOST MOMENTUM BUT NEVER STALLED. THE VEHICLE WAS TAKEN TO ROCKLAND HYUNDAI (LOCATED AT 140 NEW YORK ROUTE 59, NANUET, NY 10954, TEL: 845-402-8623) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 08/09/17*LJ****UPDATED 08/23/17*LJ THE CONSUMER STATED THAT THE VEHICLE HAD AN OIL FILTER DEFECT. UPDATED 8/25/2017*JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002980July 4, 2017
UNKNOWN OR OTHER
WHILE DRIVING MY HYUNDAI SANTA FE DOWN A HIGHWAY AT NORMAL SPEED, THE PANORAMIC SUNROOF ON THE VEHICLE SHATTERED. THERE WERE NO CARS AHEAD OF ME TO CAUSE A ROCK TO FLY INTO THE ROOF AND CRACK IT. THERE WAS AN EXTREMELY LOUD POP SOUND WHEN THIS ISSUE OCCURRED. THIS HAPPENED WHILE MY FAMILY AND I WERE DRIVING BACK FROM A HOLIDAY TRIP. READ ONLINE THAT MANY OTHERS ARE HAVING A SIMILAR SITUATION WITH THEIR PANORAMIC SUNROOF ON THEIR HYUNDAI SANTA FE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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