Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11124003September 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TWICE ENGINE QUIT WHILE OPERATING WITH NO WARNING. ONCE AT 60MPH AND THE OTHER AT SLOW SPEED WHILE TURNING AROUND. RESTARTED BY PLACING IN NEUTRAL AND PUSH START BUTTON WHILE STILL MOVING. 21000+ MILES. DEALER OFFERS NO EXPLANATION. THERE ARE NUMEROUS REPORTS OF SIMILAR INCIDENTS WITH HYUNDAI VEHICLES. NO FIXES I HAVE BEEN ABLE TO FIND AND LITTLE SATISFACTION FROM THE MFR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123793August 31, 2018
AIR BAGS
MY DAUGHTER WAS INVOLVED IN A CRASH WHERE AIR BAGS WERE NOT DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11123415August 30, 2018
ENGINE
AS I WAS DRIVING, THE ENGINE LOCKED UP IN THE MIDDLE OF THE ROAD. THIS ALSO CAUSED THE STARTER TO GO BAD. CAR IS IN THE PROCESS OF BEING FIXED CAN UPLOAD REPORT AT A LATER DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123193August 29, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BATTERY EXPLODED WHILE PARKING THE VEHICLE. THE CONTACT HEARD A LOUD NOISE AND DISCOVERED THAT BATTERY FLUID WAS LEAKING. HYUNDAI OF WESLEY CHAPEL (27000 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 501-2736) WAS CONTACTED AND REFERRED THE CONTACT TO FUCCILLO KIA OF WESLEY CHAPEL (28555 FL-54, WESLEY CHAPEL, FL 33545, (813) 395-0347). FUCCILLO KIA HAD NOT SPECIFICALLY VERIFIED IF ANY OTHER COMPONENTS OR ELECTRICAL FAILURES CAUSED THE FAILURE. HOWEVER, THE DEALER STATED THAT BECAUSE THE OEM BATTERY WAS REPLACED WITH A TRIPLE A BATTERY, THE REPLACEMENT BATTERY MAY BE FAULTY. THE CONTACT STATED THAT THE HOOD WAS DAMAGED WITH AN EXTENSIVE INDENTATION WHERE THE BATTERY HAD LODGED UPWARD WHEN IT EXPLODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TT UPDATED 11/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123197August 29, 2018
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE FLUCTUATES AND THE CHECK ENGINE LIGHT COMES ON. PROBLEM IS INTERMITTENT. CAN OCCUR ANYTIME, BUT MOSTLY AFTER FILLING THE GAS TANK. VEHICLE CAN BE STATIONARY OR MOVING. HAS BEEN OCCURRING FOR AT LEAST A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122907August 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN TURNING LEFT OR RIGHT FROM A STOP OR LOW SPEED (<10 MPH) ON A PAVED CITY STREET, INTERMITTENTLY THE VEHICLE WILL NOT RESPOND TO MY GAS PEDAL. I CAN HAVE THE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WILL NOT ACCELERATE. ONLY AFTER 1.5 TO 2.0 SECONDS WILL THE CAR REACT, AND WHEN IT DOES, IT IS VIOLENTLY FAST. THIS CAUSES ISSUES WHEN MAKING LEFT TURNS BECAUSE YOU'RE GOING INTO ONCOMING TRAFFIC WITH A VEHICLE THAT IS STALLING FOR ALMOST 2 SECONDS BEFORE THE CAR BEGINS TO MOVE FORWARD (VIOLENTLY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122775August 27, 2018
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING AND APPROACHING A STOP LIGHT AND WHILE DEPRESSING THE BRAKE PEDAL TO COME TO A STOP, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WHEN COMING TO A STOP. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-6386), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122793August 27, 2018
AIR BAGS
I TOOK MY CAR TO GET CHECKED AFTER A AIR BAG LIGHT CAME ON AT THE DEALERSHIP. AFTER THEIR DIAGNOSTIC THEY WANT TO CHARGE ME $2500 TO FIX A SEAT BELT BUCKLE AND A SENSOR UNDER THE OCCUPANT SEAT. I HAVE HAD THIS CAR UNDER A YEAR AND DO NOT HAVE THE TYPE OF INCOME TO CORRECT THIS ASAP. THE LIGHT IS KEEPING ME FROM GETTING MY CAR INSPECTED WHICH IN THE LONG RUN CAN COST ME MY JOB. I CALLED THE PHONE NUMBER HERE PROVIDED HERE TO BE TOLD 61 CASES HAVE BEEN REPORTED WITH THE SAME COMPLAINT. THIS NEEDS TO BE RECALLED. THIS IS THE SECOND PROBLEM I HAVE HAD WITH THIS CAR,THE FIRST BEING A RECALL ON THE COIL SPRINGS. I WAS DRIVING WHEN THIS LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122670August 27, 2018
SUSPENSION
EXCESSIVE RUST RIGHT REAR TRAILING ARM AT SUBFRAME - IS ESSENTIALLY RUSTED TO THE POINT IF THIS JOINT FAILS IT WILL CAUSE AN ACCIDENT. THIS WE FOUND OUT THAT THIS IS PART OF A HYUNDAI RECALL CAMPAIGN 947 WEN WE CALLED THE DEALER AND HYUNDAI. SCHEDULED APPOINTMENT AT DEALER TO HAVE CHECKED, TAKE PICTURES,ORDER PARTS AND REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122272August 25, 2018
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT STAYS ON EVEN AFTER IT WAS RESET BY THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121602August 22, 2018
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE FLUCTUATES ALL THE TIME. SOMETIMES I GET A READING BUT MOST TIMES IT TURNS ON THE EMPTY LIGHT . I HAVE CONSULTED SEVERAL HYUNDAI DEALERS MECHANICS AND BEEN TOLD THAT THIS IS A BIG AND FREQUENT PROBLEM. I HAVE READ OF SO MANY COMPLAINTS , THAT I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON SAID DEFECT. .IT IS AS YOU KNOW VIRTUALLY IMPOSSIBLE AND VERY EXPENSIVE AND DANGEROUS FOR ME TO TRY TO FIX..I'VE RAN OUT OF GAS SEVERAL TIMES AND HAVE BEEN IN HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119111August 21, 2018
ELECTRICAL SYSTEM:SOFTWARE
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING OVER 45 MPH DURING COLD WEATHER. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121127August 20, 2018
SUSPENSION
I CAN HEAR LOUD CLUNKING SOUNDS FROM THE REAR OF THE VEHICLE WHEN GOING OVER BUMPS FASTER THAN 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120572August 17, 2018
EXTERIOR LIGHTING
LED HEADLIGHTS PARTICULARLY ON UNLIGHTED ROADS PRESENT A DARKEN SHADOW ON THE TOP HALF OF THE WINDSHIELD WHILE CAR IS IN MOTION. NARROWING VIEW IS A SAFETY HAZARD AS ONE IS UNABLE TO SEE APPROACHING TRAFFIC OR PEDESTRIANS. DEALERSHIP AND HYUNDAI CUSTOMER SUPPORT STATED THAT HEADLIGHTS MEET SPECS. SERVICE MANAGER DROVE CAR AT NIGHT AND TOLD ME THAT HE SEES THE ISSUE BUT HAS NO FIX. HYUNDAI CUSTOMER SUPPORT SAID IT WAS NOT A WARRANTY ISSUE, BUT A DESIGN ISSUE AND I COULD MODIFY THE HEADLIGHTS AT MY EXPENSE AND BREAK THE WARRANTY. I WILL ATTACH A PICTURE AND CAN BRING THE VEHICLE TO AN INDEPENDENT AGENT TO VALIDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120581August 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO IDEAL BUICK GMC (5871 URBANA PIKE, FREDERICK, MD 21704, (240) 575-1847) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120235August 16, 2018
ENGINE, FUEL/PROPULSION SYSTEM
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. CUSTOMER STATES: FUEL LEAKING FROM FUEL TANK ONTO GROUND; SAFETY CONCERN & FIRE HAZARD. UNABLE TO PARK IN GARAGE/DRIVEWAY. FUEL LIGHT ON; LOW FUEL LEVEL. FILLED WITH $7.00 IN GAS ($2.70/GAL). AFTER FUELING, FUEL GAUGE HASN'T MOVED. ADDED MORE FUEL & SET GAS STATION FUEL NOZZLE TO AUTO STOP WHEN FULL. GAUGE SAYS 3/4 TANK (NORMALLY WOULD READ FULL TANK).THEN DROVE 12 MILES NO ISSUES. PARKED ON RESIDENTIAL STREET FOR 1-2 DAYS. SEARCHED ONLINE FOUND 'WARRANTY EXTENSION' ON FUEL TANK. DRIVING TO CERTIFIED HYUNDAI DEALER, 15 MILES AWAY. DROVE 5 MILES ON INTERSTATE, LOSING POWER. PULLED OFF AT NEAREST EXIT, DIED WHILE DRIVING IN TRAFFIC, OVER INTERSTATE BRIDGE. OIL, BATTERY, CHECK ENGINE LIGHT, ETC. ON. CARS BEHIND ME MAD, HONKING, RUSH HOUR. GOT IT STARTED, NOWHERE SAFE TO PULL OVER, LANE IEADS ME TO INTERSTATE, NOW HEADED IN OPPOSITE DIRECTION TOWARDS HOME. LOST POWER, DIED AGAIN, <1 MILE FROM HOME ON EXIT RAMP. LET SIT 4-5 HRS. DARK;11PM. RESTARTED, DROVE FEW FEET, DIED. DARK OUTSIDE. PUT IN NEUTRAL, ROLL BACKWARDS, STEER ONTO SHOULDER FOR SAFETY. DOT/SHERIFF TAGGED CAR NEXT A.M. CALLED HYUNDAI CONSUMER AFFAIRS & WAS ADVISED TO TOW TO DEALER. I DID. HYUNDAI STATING OUTSIDE OF MILAGE ALLOWANCE & NOT COVERED. WHY IS THIS NOT A SAFETY RECALL? THIS IS A PUBLIC SAFETY HAZARD! EVEN WHEN PARKED! FUEL LEAKS/ISSUES PUT THE PUBLIC AT RISK! NOT SAFE PARKING IN MY GARAGE/DRIVEWAY, PUBLIC/RESIDENTIAL STREETS, NEIGHBORHOODS, SCHOOLS, BUSINESSES/RETAIL PROPERTIES, LET ALONE DRIVING. WHAT IF A CIGARETTE IS TOSSED BY A PASSERBY, ROLLS UNDER A LEAKING FUEL TANK & LEADS TO FIRE, DAMAGES, INJURIES AND/OR DEATH(S) TO THOSE IN/AROUND VEHICLE? THIS SHOULD BE TAKEN MORE SERIOUSLY! IT'S A PUBLIC SAFETY HAZARD! MILEAGE SHOULDN'T MATTER (SEE LEXUS RECALL, JUNE 2018; CBS NEWS). CUST=SINGLE MOM & FT COLLEGE STUDENT=THE STRUGGLE IS REAL. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120109August 15, 2018
ELECTRICAL SYSTEM
WE HAVE A 2007 HYUNDAI SANTA FE LIMITED V6 3.3L WITH ~80K MILES THAT SUFFERED AN ALTERNATOR FAILURE WHILE DRIVING YESTERDAY 8/14: CAR LOST ALL POWER IN THE MIDDLE OF THE ROAD AND STALLED... HOPEFULLY WITHOUT MUCH TRAFFIC AROUND. WE THOUGHT IT WAS A BATTERY PROBLEM, SO WE GOT A NEW BATTERY BUT PROBLEM HAPPENED AGAIN. WE CHECKED TO SEE IF OTHERS HAD SIMILAR PROBLEMS AND FOUND THERE WAS A SANTA FE 2007'S RECALL ON A VALVE GASKET IN 2016. NOW, IT SEEMS OUR OLD HYUNDAI DEALER CHANGED IT DURING THE 60K MAINTENANCE (WE DIDN'T RECEIVE A NOTICE OR WERE TOLD ABOUT IT AT THAT TIME, ALTHOUGH TODAY WE FOUND THEY DID IT IN 2016 B/C WE WERE INFORMED ABOUT THAT IN THE DEALER THIS MORNING). IN ANY CASE, WE TOWED THE CAR TO A CLOSER HYUNDAI DEALER (CAR WOULD NOT MOVE EVEN AFTER BATTERY JUMP) AND THEY BASICALLY TOLD US THE REPLACED GASKET DIDN'T WORK AND IMPACTED THE ALTERNATOR. PROBLEM IS, THE CAR IS 11 YEARS OLD AND IS 'OUT OF WARRANTY'. THEY ARE 'CHECKING WITH CORPORATE' WHETHER THEY SHOULD CHARGE US FULL PRICE FOR THE REPAIR ($1700) EVEN IF THE PROBLEM IS -MORE THAN LIKELY- RELATED TO THAT RECALL... SO, MY QUESTION: SINCE THE PROBLEM THAT THE WORK DONE IN 2016 SHOULD FIX STILL HAPPENED, AM I STILL COVERED BY THAT RECALL? DO FREE-COST RECALLS END WITH THE WARRANTY (10-YR) FOR THE CAR? I REALLY THOUGHT RECALLS DO NOT END.THANKS IN ADVANCE. P.S. I ALSO WROTE A SIMILAR NOTE THROUGH YOUR FACEBOOK PAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120216August 15, 2018
FUEL/PROPULSION SYSTEM
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. MY VEHICLE IS LEAKING GAS FROM THE FUEL TANK ONTO THE GROUND. I CAN'T EVEN PARK MY VEHICLE IN MY GARAGE OR DRIVEWAY DUE TO THE POSSIBILITY THAT IT WILL CATCH ON FIRE. I SEARCHED ONLINE AND FOUND OUT THE VEHICLE WAS ONE THAT HAS HAD A WARRANTY EXTENSION ON THE FUEL TANK, WHICH IS 15 YEARS OR 150,000 MILES WHICHEVER COMES FIRST. MY FUEL LIGHT WAS ON INDICATING MY FUEL LEVEL WAS LOW. I LIVE 15 MILES AWAY FROM THE NEAREST HYUNDAI DEALER SO I WAS TAKING IT IN TO HAVE IT INSPECTED BY A CERTIFIED HYUNDAI DEALER. I FILLED UP MY TANK WITH $7.00 OF GAS ($2.70/GAL). AFTER FUELING I GOT INTO MY CAR AND STARTED THE CAR. I NOTICED THE FUEL GAUGE HAD NOT MOVED AFTER FUELING. I PROCEEDED TO FILL UP THE CAR UNTIL FULL. SINCE IT IS NOT SAFE BECAUSE I CAN SEE THE FILE LEAKING, I CANNOT PARK ON MY PROPERTY AND PARKED ON THE STREET, AS FAR AWAY FROM OTHER HOUSES. IT DID NOT FEEL SAFE ON A PUBLIC STREET, IN A RESIDENTIAL NEIGHBORHOOD, JUST SITTING THERE BECAUSE THE POSSIBILITY OF IT CATCHING ON FIRE AND EXPLODING IN FLAMES. WHAT IF A DRIVER FLICKED OUT A CIGARETTE AND IT ROLLED UNDER MY VEHICLE, CATCHING IT AND ANYTHING AROUND IT ON FIRE? I ATTEMPTED TO TAKE IT TO THE DEALERSHIP, AFTER FILLING IT WITH A FULL TANK OF GAS. WHILE DRIVING TO THE DEALERSHIP, THE VEHICLE STARTED LOOSING POWER. I PULLED OFF ONTO THE NEAREST EXIT AND IT DIED, OIL LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT CAME ON (ETC). CARS BEHIND ME WHERE HONKING DURING RUSH HOUR TRAFFIC. ABLE TO GET IT STARTED AGAIN AND DECIDED TO TRY TO GET HOME AGAIN. VEHICLE LOST POWER AGAIN & DIED, THIS TIME NOT RESTARTING, EVEN AFTER SITTING 12 HOURS. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALER. HYUNDAI IS STATING I AM OUTSIDE OF THE MILES ALLOWANCE. WHY IS THIS NOT A MANDATORY RECALL? THIS IS A PUBLIC SAFETY HAZARD' EVEN WHEN PARKED! TIME/MILEAGE SHOULDN'T MATTER. MANY OTHERS LIKE MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119365August 11, 2018
STRUCTURE:BODY, SEAT BELTS
I BOUGHT THE CAR NEW IN PUERTO RICO. AFTER HURRICANE MARIA I MOVED TO FLORIDA. I TRIED TO GET MY CAR SERVICE FOR TWO RECALLS HERE IN FLORIDA. THEY TRIED TO GET IN CONTACT WITH PUERTO RICO IN ORDER TO GET PAID FOR THE REPAIRS. I ALSO CALLED THEM AND THEY TOLD ME TO WRITE THEM A LETTER ASKING TO REGISTER THE CAR HERE. THEY HAVE NOT ANSWER ANY OF MY FOUR REQUEST. WHAT CAN WE DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118787August 9, 2018
ELECTRONIC STABILITY CONTROL (ESC)
AT HI SPEEDS I FEEL STEARING WHEEL STARTS VIBRATING. HAVE COMPLAIN TWICE WITH HUNDAI DEALERSHIP BUT THEY CLAIM NO COMPUTER PROBLEMS DETECTED. I HAD TO BUY NEW TIRES & ALIGNMENT DONE TO NO AVAIL. HAVE STIRRING WHEEL ON SPORT MODE TO CORRECT PROBLEM A LITTLE BY HAVE TO DRIVE WITH BOTH HANDS ALL NOW. HAVE ONLY 12,000 LEFT IN CAR HOPE OT INSURANCE. HOPE COMPANY REALIZE THEY GOT A PROBLEM WITH STEARING WHEEL. HOPE I DON'T HAVE AN ACCIDENT BECAUSE THEY DON'T REALIZE THEY HAVE A BIG PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe