Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11184591March 6, 2019
VEHICLE SPEED CONTROL
CAR WAS IN PARK AT TAKE OUT WINDOW, WHEN I PUT THE CAR IN DRIVE AND TOOK MY FOOT OFF THE BRAKE, THE CAR LUNGED FORWARD WITHOUT MY PRESSING DOWN ON THE GAS PEDAL. THE CAR WAS HARD TO CONTROL. I WAS ABLE TO PULL IT OVER AND STOP, WHEN I DID THE ENGINE LIGHT CAME ON. I SHUT IT OFF, WAITED A FEW MINUTES, STARTED IT UP, DROVE AROUND THE PARKING LOT SLOWLY AND IT SEEMED TO BE BACK TO NORMAL. THE ENGINE LIGHT STAYED ON FOR 2 DAYS WHILE IT WAS PARKED IN MY YARD, NOT USING IT. I DROVE IT TO MY AUTOMOTIVE SHOP TO BE LOOKED AT AND WHILE DRIVING THERE, THE LIGHT WENT OUT. THEY DID A DIAGNOSTIC ON IT AND FOUND THE ACCELERATOR PEDAL POSITION SENSOR WAS OUT AND SUGGESTED THE WHOLE PEDAL ASSEMBLY BE REPLACED. THEY SAID IT WAS AN INTERMITTENT PROBLEM AND WOULD HAPPEN AGAIN. I HAD IT TOWED TO A HYUNDAI DEALERSHIP AS IT WAS UNDER WARRANTY. I WAS TOLD THEY COULD NOT FIND WHAT WAS WRONG AND TRIED TO RETURN THE CAR TO ME WITHOUT FIXING IT. I HAVE REFUSED TO PICK IT UP UNTIL IT IS FIXED TO PREVENT A FUTURE ACCIDENT OR INJURING SOMEONE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE RESOLVED. THE CAR WAS DROPPED OFF ON 2/25/19 AND THEY STILL HAVE IT TODAY ON 3/6/19, WITH NO COMMUNICATION FROM THEM SINCE 3/1/19 WHEN THEY TOLD ME TO COME AND GET IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183745March 3, 2019
UNKNOWN OR OTHER
THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A COMPLETE STOP IT ACTS LIKE IT'S GOING TO DIE. TOOK IT TO DEALER AND IT CONTINUES TO PERFORM THE SAME. NOT PLEASED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183326March 1, 2019
VEHICLE SPEED CONTROL
TAKATA RECAL: WHILE MERGING ON TO THE HIGHWAY ONRAMP, THE VEHICLE FAILED TO ACCELERATE PROPERLY. IT WON'T GO ABOVE 50 MPH EVEN WHEN I FLOORED THE ACCELERATOR PEDAL. I HAD TO SLOW DOWN AND THEN GRADUALLY ACCELERATE. THIS WAS DANGERS AS I COULD HAVE BEEN REAR-ENDED, SPEED LIMIT WAS 65 MPH. IF YOU HAVE TO GUN-IT, THE VEHICLE FAILS TO REGISTER THE ACCELERATION PROPERLY. IT'S LIKE IT SKIPS A GEAR AND GETS STUCK AT THE LOWER GEAR SETTING. I HAVE NOTICED THAT THIS PROBLEM HAPPENS WHEN YOU FLOOR THE ACCELERATION PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183482March 1, 2019
ENGINE
MY WIFE AND I BOUGHT A USED 2013 SANTA FE SPORT LAST SUMMER WITH AROUND 79,000 MILES ON IT. BEFORE WE BOUGHT THE CAR, WE SEARCHED FOR RECALLS AND FOUND THAT CERTAIN 2013-2014 HYUNDAI AND KIA MODELS WERE AFFECTED BY ENGINE SEIZURE DUE TO IMPROPER MACHINING. THIS BEING SAID, THE VEHICLE WE BOUGHT WAS SUPPOSEDLY OUT OF THE VIN RANGE OF AFFECTED VEHICLES. WELL GUESS WHAT?!! LESS THAN A YEAR AFTER BUYING THIS VEHICLE, THE ENGINE SEIZED WITH MY WIFE DRIVING UP A HILL ON A BUSY HIGHWAY. THERE IS ABSOLUTELY NO EXCUSE FOR A CAR THAT HAS BEEN METICULOUSLY MAINTAINED TO HAVE CATASTROPHIC ENGINE FAILURE WITH LESS THAN 100K MILES ON IT. THIS NEEDS TO BE LOOKED INTO! ENGINE FAILURE OBVIOUSLY EXTENDS TO WIDER RANGE OF VEHICLES THAN THE RECALL COVERS. WE ARE SOME VERY UNHAPPY CUSTOMERS. PLEASE LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183210February 28, 2019
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE BLIND SPOT DETECTION WAS FAULTY AND WOULD NOT FUNCTION PROPERLY. THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE WHEN ATTEMPTING TO TURN BECAUSE THE BLIND SPOT DETECTION SENSOR DID NOT SOUND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO FITZGERALD GAITHERSBURG HYUNDAI (905 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 670-4800) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPAIRED BECAUSE THE SENSOR WAS LOCATED IN THE RADIO. THE DEALER MADE MINOR REPAIRS, BUT DID NOT REPAIR THE SENSOR. THE MANUFACTURER WAS CONTACTED AND WAS WORKING WITH THE DEALER TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 37,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183289February 28, 2019
ENGINE, UNKNOWN OR OTHER
ON 2/19/2019 AN UPDATE FOR THE KNOCK SENSOR WAS DONE ON MY VEHICLE. AFTER THE UPDATE I WAS DRIVING ON AN ENTRANCE RAMP TO THE HIGHWAY WHEN MY VEHICLE LOST POWER UPON ACCELERATION. I WAS TOLD BY THE DEALERSHIP THIS IS CALLED LIMP HOME MODE. I WAS TOLD BY THE DEALERSHIP IT IS LIKELY DUE TO THE UPDATE DONE ON THE KNOCK SENSOR AND TO DRIVE IT TO THEIR DEALERSHIP. I DID NOT FEEL IT WAS SAFE TO DRIVE ANY FURTHER THAN NECESSARY SO I HAD IT TOWED . THE DEALER RAN A DIAGNOSTIC AND IT CAME BACK IT NEEDS A NEW ENGINE. THE CURRENT ENGINE ONLY HAS APPROX. 13,000 MILES ON THE ODOMETER. THE DEALER REQUESTED A NEW ENGINE FROM HYUNDAI WHICH WAS APPROVED IN A FEW DAYS. THE DEALER SAID THEY ARE HAVING SEVERAL OTHER VEHICLES OF THIS SAME MAKE, MODEL AND YEAR COME IN FOR THE SAME PROBLEM. IT WAS VERY HAZARDOUS HAVING A VEHICLE UNABLE TO ACCELERATE TO SPEED ON AN ENTRANXE RAMP TO THE HIGHWAY YET ALONE ANYWHERE. WITH ALL THE RECALLS AND LACK OF INFORMATION GIVEN TO ME FROM HYUNDAI OR THE DEALERSHIP IT HAS MADE ME VERY UNEASY ABOUT WHAT WE'RE NOT BEING TOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181321February 20, 2019
ENGINE, UNKNOWN OR OTHER
ON 2/8/2019 AN UPDATE FOR THE KNOCK SENSOR WAS DONE ON MY VEHICLE. ON 2/18/19 I WAS DRIVING UP A STEEP HILL ON A HIGHWAY WHEN MY VEHICLE LOST POWER UPON ACCELERATION. I WAS UNABLE TO GO FASTER THAN 17 MPH UPHILL AND 50 MPH ON LEVEL HIGHWAY (SPEED LIMIT IS 70 MPH). IT WAS 16 DEGREES F AND I HAD AN INFANT IN THE CAR. I WAS TOLD BY THE DEALERSHIP IT IS LIKELY DUE TO THE UPDATE DONE ON THE KNOCK SENSOR AND TO DRIVE IT TO THEIR DEALERSHIP. I DID NOT FEEL IT WAS SAFE TO DRIVE ANY FURTHER THAN NECESSARY SO I HAD IT TOWED (I HAD TO PULL OVER CONSTANTLY BECAUSE THE SPEED LIMIT IS 70 MPH). THE DEALER RAN A DIAGNOSTIC AND IT CAME BACK IT NEEDS A NEW ENGINE. THE CURRENT ENGINE ONLY HAS APPROX. 14,500 MILES ON THE ODOMETER. THE DEALER REQUESTED A NEW ENGINE FROM HYUNDAI BUT IT HAS NOT BEEN APPROVED YET AND THEY BELIEVE IT IS A RESULT OF THE KNOCK SENSOR UPDATE. THEY ESTIMATE I WILL NOT HAVE MY VEHICLE REPAIRED FOR AT LEAST 3 MONTHS. THE DEALER SAID THEY ARE HAVING SEVERAL OTHER VEHICLES OF THIS SAME MAKE, MODEL AND YEAR COME IN FOR THE SAME PROBLEM. IT WAS VERY HAZARDOUS HAVING A VEHICLE UNABLE TO ACCELERATE IN WINTER WITH AN INFANT IN THE CAR. I WAS IN A REMOTE AREA AND THIS COULD HAVE HAD THE POTENTIAL FOR A MUCH WORSE OUTCOME THAN IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181475February 20, 2019
ENGINE
SO I LIVE IN SUNNY CA. I HAVE A 2013 SANTA FE SPORT 2.0T. THE ECU RELASH RECALL WAS DONE THREE WEEKS AGO AND TO BE HONEST THE CAR DROVE GREAT BEFORE IT WAS DONE. FLASH FORWARD TO FEB 18, 2019. I WAS RETURNING FROM A VACATION AND THE ECU RECALL KICKED IN. THE SPEED OF THE VEHICLE DROPPED TO 60MPH. THIS WOULDVE BEEN OK IN A 55 MPH AREA BUT ALL VEHICLES AROUND ME WERE TRAVELING AROUND 75MPH OR MORE. THIS BECAME A SCARY SCENARIO AS I HAD TO MANEUVER AROUND TWO BIG RIGS AND CARS TO GET OFF THE FREEWAY. JUST SO YOU KNOW THE ACCLERATER DIDNT WORK ONLY THE BREAKS. I HAD MY WIFE AND KID IN THE CAR. THIS WAS TERRIFYING. ONCE I PULLED OFF THE ROAD I HEARD METAL ON METAL CLUNKING SOUNDS. I HAD TO GET TOWED 56 MILES TO A HYUNDAI DEALERSHIP. TWO DAYS LATER HYUNDAI CALLED ME...THE ENGINE WAS BLOWN. FULL ENGINE REPLACEMENT CURRENTLY UNDER WAY. I JUST WANTED TO SHARE MY SCARY STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180526February 16, 2019
ENGINE
'TAKATA REACALL' AUTOMATIC ENGINE GEAR DOEN'T SHIFT PROPERLY. I TOOK IT TO A HYUNDAI DEALER AND THEY TOLD ME THAT THE VEHICULE NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180344February 15, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RESET BRAKE LIGHT ASSEMBLY SHORTS OUT EVERY YEAR. THIS HAS BEEN AN ON GOING ISSUE SINCE I HAVE OWNED THE CAR AND THE DEALER ALWAYS SEEMS TO BE RELUCTANT TO REPAIR IT. THIS NEEDS A RECALL URGENTLET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176676February 13, 2019
UNKNOWN OR OTHER
THE CAMERA BACKUP STOPPED WORKING. I'VE SEEN ON YOUTUBE THAT THESE CAMERAS WERE POORLY MADE. IT'S VERY DIFFICULT TO SEE WHEN BACKING UP. I'VE CHECK WITH HYUNDAI THEY ARE VERY EXPENSIVE TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176080February 10, 2019
ENGINE
WHILE DRIVING STRAIGHT DOWN A BUSY CITY STREET AT ABOUT 35 MPH, THE ENGINE STOPPED AND THE CAR SHUT OFF WITHOUT WARNING. I WAS NEARLY HIT BY A PASSING CAR WHEN I STEPPED OUT OF THE VEHICLE. IT WOULD NOT START AGAIN. I WAS TOWED TO THE LOCAL HYUNDAI DEALER WHO SAID THE ENGINE NEEDED TO BE REPLACED. THEY ALSO SAID IT IS STILL UNDER WARRANTY WITH JUST 40,000 MILES, BUT THAT HYUNDAI MAY NOT COVER THE REPLACEMENT/REPAIR. THE AUTHORIZED DEALER WAS REQUIRED TO SEND A DETAILED DESCRIPTION AND PHOTOGRAPHS TO HYUNDAI FOR THEM TO DETERMINE IF THEY WOULD HONOR THE WARRANTY OR NOT. I DID RECEIVE AN ENGINE RECALL NOTICE AND HAD IT INSPECTED. I'M BAFFLED AS TO WHY HYUNDAI MAY NOT PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175027February 7, 2019
ENGINE
TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD POPPING NOISE SUDDENLY OCCURRED AND SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD, FLAMES WERE SEEN COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. DRIVE TIME (400 NORTH ARIZONA AVE, CHANDLER, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11174698February 6, 2019
VISIBILITY/WIPER
MY 2013 HYUNDAI SANTA FE SPORT HAS A PANORAMIC SUNROOF THAT EXPLODED ON OCTOBER 9TH 2018 WHILE I WAS DRIVING (PICTURES ATTACHED). I HAD JUST LEFT WORK LESS THAN ONE MINUTE DOWN THE ROAD WHEN I HEARD CRACKLING NOISE FOLLOWED BY A LOUD EXPLOSION AND THEN SOUNDS OF A LOT OF CHATTERING HITTING THE SHADE, FOLLOWED BY WIND AND OUTSIDE NOISE (LIKE I OPENED A WINDOW). WHEN IT WAS SAFE TO PULL OVER TO CHECK WHAT HAD HAPPENED. I FOUND THE FRONT GLASS OF THE SUNROOF EXPLODED UP AND OUT! I HAD THE SHADE CLOSED SO THE GLASS DIDN'T GET IN THE VEHICLE. I IMMEDIATELY TOOK PICTURES AND CALLED THE DEALERSHIP I BOUGHT THE VEHICLE THAT WAS ABLE TO TAKE THE VEHICLE IN LATER THAT SAME DAY AND WOULD HAVE TO LEAVE IT OVERNIGHT. I RECEIVED A CALL FROM THEIR SERVICE DEPT. THE NEXT DAY TELLING ME THAT HYUNDAI WOULD NOT COVER THE SUNROOF! I HAD NEVER HEARD OF THIS HAPPENING TO A PANORAMIC ROOF BEFORE. SO, I DID SOME RESEARCH ONLINE TO FIND THIS HAS HAPPENED NUMEROUS TIMES AND HYUNDAI KNOWS OF THE ISSUE. IF THIS IS A KNOWN ISSUE, I DO NOT UNDERSTAND WHY HYUNDAI WOULD NOT COVER THE REPAIR? WHY THERE IS NOT A RECALL OR WARNING THAT THIS CAN HAPPEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174728February 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABOUT 20 MINUTES AFTER PARKING MY VEHICLE AT AN OFFICE LOCATION, IT CAUGHT ON FIRE. I COULD SEE THE FIRE BY THE RIGHT FRONT WHEEL, BETWEEN THE TIRE AND THE BODY; SMOKE WAS COMING FROM ALL AROUND THE HOOD. WE PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. WE COULD SEE DAMAGED WIRES. I HAD NOTICED WARNING LIGHTS ON MY DISPLAY PANEL WHEN I GOT INTO MY VEHICLE TO START DRIVING. I CALLED CLAY COOLEY HYUNDAI OF ROCKWALL AND INFORMED THEM OF THE MESSAGES: BEEPING FOLLOWED BY FLASHING MESSAGES ABOUT ABS, ESC, & DOWNHILL BRAKE CONTROL; PLUS DOWN BELOW WERE TWO RED CIRCLES (EXCLAMATION MARK IN ONE AND THE LETTER P IN THE OTHER) AND THE WORD BRAKE BELOW. I ASKED HYUNDAI IF THE CAR WAS SAFE TO DRIVE AND THEY SAID YES. I PROCEEDED TO MY 12 NOON APPOINTMENT IN RICHARDSON, TX. ABOUT 20 MINS AFTER PARKING THE CAR, THE FIRE WAS NOTICED BY AN EMPLOYEE. THE DAY BEFORE THIS, ON TUE, 01-29-2019, I HAD NOTICED 3 AMBER WARNING LIGHTS (ABS, ESC & DBC). I CALLED HYUNDAI, INFORMED THEM OF THIS AND MADE AN APPOINTMENT FOR THUR JAN 31, 2019 AT 9:30 A.M.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173872February 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, A KNOCKING SOUND WAS HEARD FROM THE ENGINE AND THE VEHICLE STALLED. IN ADDITION, SMOKE WAS SEEN FROM THE ENGINE COMPARTMENT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AUTO LAND HYUNDAI (20 E FAYETTE ST, UNIONTOWN, PA 15401, (724) 437-9999) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TT CONSUMER STATED ENGINE BLEW OUT AND HAD TO BE REPLACED.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173647February 2, 2019
ENGINE
EXITED INTERSTATE AND SINCE IT WAS A COOL EVENING, I TURNED THE A/C OFF AND PUT WINDOW DOWN. WHEN ACCELERATING FROM THE LIGHT AT THE HIGHWAY INTERCHANGE, HEARD A LOUD KNOCKING SOUND COMING FROM UNDER THE HOOD. PULLED INTO PARKING LOT AND OPENED HOOD. KNOCKING BECAME VERY LOUD UNDER ACCELERATION AND DECELERATION. HAVING VEHICLE TAKEN TO DEALER ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173619February 1, 2019
ENGINE
HYUNDAI SANTA FE SPORT 2.0 ENGINE 2015 AS I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 75-80MPH I STARTED TO HEAR A WEIRD NOISE. WHEN I DECREASED MY SPEED THE NOISE DISAPPEARED AS I BEGAN TO INCREASE MY SPEED THE NOISE STARTED AGAIN. IT SOUNDED LIKE TICKING/RATTLING NOISE. THERE WAS NO INDICATION LIGHTS THAT SOMETHING WAS WRONG. NOTHING! I HAD TO SPEND MONEY TO HAVE THE SUV TOWED TO THE DEALERSHIP AND FOR THE DEALERSHIP TO TELL ME THAT THE MOTOR IS GONE AND THAT IT WILL COST ME $5,500.00 TO HAVE IT FIXED. I AM NOT A HAPPY CAMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172310January 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING IN NORMAL AND SPORT MODE, ON ACCELERATION THERE IS A DELAY AND WHEN THE GAS IS LEFT OFF, THE ENGINE IS REVVING HIGH BUT PROPULSION, SPEED IS DIMINISHED, HAVING A STALL OUT AFFECT AT VARYING SPEEDS. RPM IS HIGH BUT ENGINE IS NOT RESPONDING . THIS HAS HAPPENED WEEKLY AND NEARLY DAILY WHEN DRIVING IN CITY ENVIRONMENT WITH SPEED FROM 30 TO 50 PLUS MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171541January 23, 2019
ENGINE
THE CAR STRAINS TO MOVE AT SPEEDS AS LOW AS 25MPH. I ALREADY HAD MY ENGINE REPLACED, BUT THE SAME THING IS BEGINNING AGAIN. AT TIME IT FEELS LIKE IT WILL SHUT OFF WHEN MOVING FROM BEING STATIONARY. THE CAR IS ALSO GUZZLING OIL. IF I DON'T PUT OIL IN EVERY COUPLE WEEKS, IT SOUNDS AND FEELS LIKE IT WILL SHUT OFF WHILE DRIVING. CARS BEHIND ME SOMETIMES GET MAD, BUT WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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