Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11731390April 15, 2026
SEATS
I am filing this complaint to formally report that Hyundai’s finalized remedy for the power seat safety recall (Recall 296) is entirely inadequate, introduces secondary safety hazards, and constitutes a fundamental breach of express warranty regarding the vehicle’s advertised capabilities. Rather than engineering a physical hardware fix to add the necessary anti-pinch sensors that were omitted during manufacturing, Hyundai deployed a permanent software downgrade that breaks heavily marketed core features. I purchased this vehicle approximately two months ago specifically for its seamless third-row accessibility. The first page of the 2026 Palisade sales brochure explicitly states: "And every Palisade offers a one-touch walk-in feature that lets passengers access the third row without removing a child seat. Best of all, every power seat can also be controlled from the driver’s display – so you can be the ultimate host." Hyundai’s final software fix permanently destroys both of these guaranteed features. It completely disables the driver's ability to fold or stow the seats from the central touchscreen. Furthermore, it replaces the one-touch access with a continuous press-and-hold requirement, and mandates that the rear liftgate must be open to use the fold-flat functions from the cargo area. This multi-step process introduces a new safety hazard. Forcing passengers to stand outside the vehicle for extended periods holding a button, or requiring a parent to exit the vehicle and open the rear liftgate just to adjust the seats in a busy school drop-off zone or parking lot, puts my family directly in harm's way. By pushing a software downgrade to quickly lift a stop-sale order, Hyundai has permanently degraded the exact functionality they used to sell the vehicle, rather than implementing a true mechanical repair. I urge the NHTSA to reject this software patch as a final remedy and compel Hyundai to develop a proper physical hardware retrofit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731382April 15, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731328April 15, 2026
AIR BAGS
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731299April 15, 2026
SUSPENSION
Defective rear self-leveling shocks/suspension. Unstable going over even small bumps. No replacement parts available. Took service technician on a ride along to confirm issue. Tech stated itis a know issue with a formal TSB published with 20-22 models but is also affecting newer models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731235April 14, 2026
SEAT BELTS, AIR BAGS
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731175April 14, 2026
SEAT BELTS, AIR BAGS
I am less than 8 months into a brand new vehicle that has had and has major safety recalls with no remedy in sight. I bought this car for safety and driving it while seatbelts and ejection mitigation have all failed NHTSA standards is horrifying for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731129April 14, 2026
SEAT BELTS
Safety recall on seatbelts and no remedy big safety issues with minor children in the back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731114April 14, 2026
SEAT BELTS
5-6 weeks ago my seatbelt began unbuckling itself up to six times in a 25 minute commute. I called Crain Hyundai of Bentonville to schedule the repair as this is a recall issue. I was told since I was experiencing issues I’d be bumped up the list and they were anticipating parts the following week. I called back 2 weeks later after not hearing from them and spoke to a different person who confirmed I was on a list and they just don’t have the parts. I then called the Hyundai customer service line 2 weeks ago and started a case to escalate the issue since the problem is a life safety issue and persistent. I was told by my case manager that after speaking with Crain Hyundai, I am not on a list and they will be escalating the matter. Crain Hyundai claims to have never heard of me, even though they confirmed my phone number back to me after the first call, and confirmed again after the second call. After requesting escalation through Hyundai to a supervisor because the case manager “could not disclose the internal issue” in which I am not on a list. I called Crain myself and the female advisor said there is no list, never was, and they apparently don’t plan to create one either. I asked about trading it in and she said it’s fine, they just can’t resell them and that they have a stock pile of Palisades for this reason. I asked how I can be sure they aren’t hoarding the seatbelts as they come in for their own stock pile to be able to resell them and she just claimed I’d need an appointment to get a seatbelt. I asked about making an appt and she said I could but they won’t call if the part is not in. She claims she has not seen seatbelts come in for months, even though this recall has been around for a long time and I’ve had one belt replaced in 2023 already. Hyundai is not taking this life safety recall seriously at all and I’m concerned there is an opportunity to use up all the new seatbelts on their stockpile rather than current drivers who need them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731020April 14, 2026
SEAT BELTS, AIR BAGS
This complaint is a follow-up update to my previously filed complaint, NHTSA Complaint No. 11726321, filed on March 23, 2026, regarding two open safety recalls on my 2025 Hyundai Palisade SEL Premium, VIN [XXX] . I am filing this updated complaint to report that a SECOND failed repair attempt has now occurred on the seat belt recall (NHTSA Recall No. 25V607 / Hyundai Recall No. 283). UPDATED STATUS OF SEAT BELT RECALL (25V607): First repair attempt: January 19, 2026 at Liberty Hyundai, Mahwah NJ (Invoice No. [XXX). Technician confirmed open recall. No correction made. Parts specially ordered (RC283-S8500-QQH Seat Belt Buckle Kit). Parts were not available. Second repair attempt: April 2026 at my servicing Hyundai dealer. Technician again confirmed open recall. Seat belt buckle parts remain on order and are still not available. No correction made. Two documented failed repair attempts now on record. UPDATED STATUS OF AIRBAG RECALL (26V034): As of the date of this complaint, Hyundai has still not developed a remedy for the third row airbag FMVSS 226 violation. No repair has been attempted or completed because no fix exists. This recall remains completely unresolved. SUMMARY: I purchased this vehicle on [XXX] from Maxon Hyundai, Union NJ. This is my primary and only family vehicle. I have children who regularly use the third row. After two separate dealer visits spanning more than three months, neither safety recall has been repaired. Hyundai has been unable to provide parts for the seat belt recall and has no remedy developed for the airbag recall. I am formally requesting that NHTSA: 1. Note this updated repair history in connection with Complaint No. 11726321 2. Escalate pressure on Hyundai Motor America to expedite parts availability for Recall 25V607 3. Continue monitoring Hyundai's progress on developing a remedy for Recall 26V034 (FMVSS 226 violation) 4. Consider whether Hyundai's ongoing failure to remedy these safety defects warrants INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730903April 13, 2026
SEAT BELTS
I feel that this is a huge safety issue as I have 3 grandchildren that I watch everyday and have to have 2 of them in the 3rd row and 1 in the middle section, I love this vehicle but know I am afraid to drive it when I have them. This should be fixed immediately. Every day that there is not a fix is a day that I am putting my grand children's life in danger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730949April 13, 2026
AIR BAGS, SEAT BELTS, VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical failure with the gearbox. The rear seat belts also failed to buckle securely and were frequently unlatched while children were inside the vehicle. The contact referenced NHTSA Campaign Numbers: 26V034000 (Air Bags), 25V607000 (Seat Belts), and 22V627000 (Visibility); however, the VIN was not included in NHTSA Campaign Number: 22V627000 (Visibility). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730957April 13, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
When I push on the brake the car starts to tug. Feels like it wants to turn off. Happened several times after I got a recall checked. 2 weeks ago same thing was happening and my car all of a sudden turns off. The lights on the dashboard turned on and the emergency brake engaged. I was able to turn the car back in after 3 tries. 6 days later I was driving 50mph and my car suddenly changes shifts on its own. It changed to neutral and then my car shuts off and again the dashboard lights turn on and the emergency brake engages. Again turned on after 3 times. Now the dealership is telling me that its my injectors. And that I had 10% fluid in my gas tank. That will not cause my car to shift gears and 10% is an excessive amount that would mess my car up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730906April 13, 2026
AIR BAGS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730797April 13, 2026
SEAT BELTS, SEATS
There is a recall for the displacement of my 3rd row headrest. I have small children and are in the 3rd row daily. Also, although my 3rd row is under recall for mechanical issues, my 3rd row did malfunction and close on items in the 3rd row on 4/5/26. The sensors didn't detect that there were larger items in my vehicle and continued to close down. Also at this time, the right side wouldn't raise back up after me pushing the button multiple times. The seats not returning to an upright position with pressing the button, has happened multiple times. I never received notification that there are safety recalls on my vehicle. The reason I was given by Hyundai was that I didn't receive the notifications was because I didn't purchase my car from a Hyundai dealership. I am extremely concerned for the safety of my children in my vehicle. I tried to get the seatbelt recall repaired on 4/11/26, but the dealership didn't give me a loaner vehicle, as the Hyundai care center had instructed them to do. I called back to the same dealership today, and they were only able to give me a 4 door car ( Hyundai Sonata). This vehicle doesn't have enough seats for my children. There were no warning messages prior to the malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730777April 13, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I have the video BUT I AM UNSURE how to upload or share Incident Description: The vehicle is experiencing intermittent, complete engine stalls while in motion at highway speeds. The failure has occurred four times. Initial Symptom: The issue first manifested as "stuttering" and erratic behavior from the Advanced Driver Assistance Systems (ADAS) which I thought it was. Escalation: The vehicle has since progressed to a total loss of power. During these incidents, I was forced to pull over on high-speed corridors (Hwy 46 and Hwy 5) to restart the vehicle. Recurring Pattern: Most recently, after a stall and restart, the vehicle stalled again within a few blocks. I have captured video evidence of the stall occurring immediately after the vehicle was "reset" and put back into motion. Safety Concern: This is a life-threatening defect. The vehicle loses propulsion without warning in high-speed traffic. The manufacturer’s service department (Hyundai) has been unable to identify a diagnostic fault code, citing "No Problem Found," and has only attempted a software/values reset, which has failed to correct the physical stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730639April 12, 2026
SUSPENSION, ENGINE, UNKNOWN OR OTHER
While traveling to Abilene Tx to see my doctor my check engine light came on. I pulled into the Hyundai dealership and ask the service advisor to plug into my vehicle and let me know what was going on. After he talked to his service manager he advised me that they "where to busy" and the earliest they could get me in would be the next Monday. This was Wednesday. My home is 100 miles from Abilene. I asked if he thought it would be alright and he said sure. I barely made it back to Big Spring before it started clinking and cluttering. It sound horrible. My son said it sounded like it through a rod. He checked the oil and said that I had low oil however my low oil light did not come on. I notified the dealership and was advised that I had to have it towed back to the shop in Abilene which I did. After a week passed I was in Abilene and stopped to check on my vehicle. Needless to say my repairs are in excess of 20K. New engine etc. and rear suspension is out also. After researching I have found I'm not the only owner with these problems. There are numerous complaints about these problems with the Palisade. This is a danger to all who own this vehicle. Fires, accidents and no telling what can affect us. All these vehicles need to be recalled because of the engine that was placed in these vehicles. The engine is eating oil fast. My oil changes were on time. Hyundai and the dealership are unwilling to offer any help in repairing my vehicle. The parts on the suspension are sub standard. I can't believe they are called the #1 SUV in America! Buyers need to be aware of the substandard parts and engine. They also need to be aware the Hyundai doesn't stand behind their product or the dealership either for that matter. I shutter to think of who I could've been on the side of the road with a blown on fire engine. I'm thankful I made it home before the vehicle cratered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730653April 12, 2026
SUSPENSION
When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730711April 12, 2026
UNKNOWN OR OTHER
The sunroof exploded while driving down the road. No other vehicles were within 100m of us. It sounded like a shotgun going off. Immediately pulled over to assess the damage and found almost no glass inside the car. The glass that was surrounding the break was protruding upward as if it had been building pressure from the inside of the car. Vehicle is available for inspection. I was swerving all over the road ducking my head thinking I had been shot at (combat vet). Im guessing the glass that wasn't found inside the car hit the road behind us but no other vehicles were around us at the time. If someone would have been behind us, they would have gotten peppered with broken glass. Dealer has not been notified yet but have seen many reports of the same thing happening to other people online. No one else has inspected the damage at this time. No warnings or messages were given prior to but im sure thats impossible. Temperature today has been between 30 and 40 degrees F. No major or rapid changes within the last few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730690April 12, 2026
SEATS
The issue involves a safety defect affecting the second- and third-row seating system in my 2026 Hyundai Palisade Calligraphy. The defect has been identified through an active manufacturer recall indicating a risk of injury to passengers in these seating positions. The vehicle has been out of service and in the dealership’s possession since April 3, 2026, and is available for inspection upon request. This defect poses a direct safety risk, particularly to children. I have two young children, who would regularly occupy these seats. Due to the recall and lack of an effective repair, I am unable to safely use these seating positions, significantly limiting the safe operation and intended use of the vehicle. The issue has been confirmed by the manufacturer through a safety recall and stop sale. The dealership acknowledged the defect and accepted the vehicle for service; however, after attempted repairs, the condition remained unresolved. When I tested the vehicle at the dealership, both I and a technician observed that the seats continued to present a safety hazard. Specifically, the seat mechanism did not stop or resist as expected and continued moving in a manner that could cause injury. The seat did not stop under pressure and could potentially trap or crush an occupant, even with applied resistance. The vehicle has been inspected by an authorized Hyundai dealership following direction from a Hyundai Motor America case manager. There has been no involvement from police or insurance representatives. There were no warning lamps or prior symptoms. The defect was identified through a manufacturer-issued recall on or about March 29, 2026. The defect presents a foreseeable risk of injury during normal use and has not been corrected despite manufacturer awareness and attempted repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730566April 11, 2026
ENGINE, UNKNOWN OR OTHER
I have been having an issue with my 2021 Hyundai Palisade's engine oil consumption. It is constantly burning oil at a high rate, requiring me to purchase oil constantly. I had it serviced at Hyundai in Gurnee, IL. An oil consumption test was conducted. Hyundai corporate stated that my vehicle's engine was not burning oil at the required rate, which prompted an engine replacement. I reached out to corporate because the issue is persisting, but they never responded to my concern. This issue is costing me a significant amount of money, as I have to purchase oil without a remedy from Hyundai regarding my engine oil consumption. As a consumer, it's frustrating because I left without answers on an issue they definitely know about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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