Hyundai Kona Complaints

964 consumer complaints on file.

#11471364June 28, 2022
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle consumed an excessive amount of oil. Additionally, the vehicle made loud noises while driving. The vehicle was taken to the dealer on eight separate occasions, and the dealer refilled the oil reservoir every one-thousand miles. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471166June 27, 2022
UNKNOWN OR OTHER
The vehicle has started stalling about a week ago. It will just stop and all the lights go on for motor and oil and everything else. There’s a sound as well that seems to be from the engine. This is scary. It tends to be happening during slower traffic. I commute with children and this is not ok. Some of this model have been recalled for the same issue. I believe it’s irresponsible that no one has bothered to contact owners of this model. So we figure out the problem and then something is done. Not ok. It has happened at least 9 times today. I’m scared for my safety and that of my children that commute with me to the city daily on weekdays and at times weekends too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470169June 21, 2022
ENGINE
Your website states I am not in a recall but indeed I have been under recall 302, now 974, and another one currently. The dealers have lied and falsified records. My new Kona with less than 31000 miles is burning more than a qt of oil weekly on average, knocks loudly, looses power, and now I'm finding burnt labels on the booster vac lines. The dealer states I was under recall 203 in 2020 for "vibration inspection" ABSOLUTELY NOT I was seen for recall 203 bad piston rings with less than 12k miles. Now for the SECOND time I'm told it's not safe nor advisable by Hyundai to park my vehicle in my driveway or garage due to fire risks of my car. The car is worth 30-45% lower value than retail due to issues. Hyundai has lied non stop, the dealers have lied non stop, and no one cares. I also have over 5k in wrap warranties that are not valid anymore due to abnormal oil consumption and the dealer will not allow me to remove the packs. It's all BS Now involved in a rear end collision not at fault. Hit at 40mph at a dead stop. It destroyed the rear collision system and bars as well as sensors but not one air bag deployment or safety feature. Almost 8k in repair and over 3 weeks in shop. In one of the safest vehicles nationaly
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11469519June 16, 2022
ENGINE
Ongoing issues with the motor consuming oil despite passing a safety recall inspection. Issues with knocking, oil consumption, engine light on. Issues with the dealership fixing the problem. Issues since January of this year. Issues with stalling and motor locking up. Now no oil and not due for oil change, knocking, hesitates, motor light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468863June 12, 2022
SERVICE BRAKES
Check regenerative brake warning comes on and the emergency brake applies while driving also when I come to a stop. When I started my car the immediately the light came on. When I cut my car off the light clears. It happens when I’m braking. The regenerative brake light warning is becoming more frequent. I took my car back to the Hyundai dealership and they “checked” it out and found no problem with my vehicle. They ran a diagnostics and a update for my car, but 4 days later the warning can on again, after the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468725June 10, 2022
ENGINE
While at a stop light, the engine of my 2022 Kona died. No warning lights came on prior. It just died in the middle of the street. Then took several minutes and several tries to get the car to restart. Accelerator didn’t work at first either. Driving on highway warning light for tire pressure came on. Diagnostics said everything was fine. Then the warning light turned off. More and more frequent trouble accelerating onto highway. Car-play does not stay connected. Often doesn’t connect at all. Car dying in the middle of the street, not accelerating onto the highway was extremely frightening and I felt very lucky that it didn’t cause an accident, or worse. I have contacted my dealership about the issues and was told that I could have an appointment in 2 months! They don’t care about the safety of the people driving their cars and, clearly, they no longer care about the quality of their cars. As far as the CarPlay goes, they looked at the screen and then didn’t fix a thing. It still isn’t working properly. This is my second Hyundai and the quality has really diminished over the years and the problems have increased exponentially. The car dying while driving and accelerator not working properly has now happened several times. Today was only the most recent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468364June 9, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
The car turned into a bricked mode 3 times after I fully charged the car to 100%. The car cannot open or start the engine. The battery was dead or drained somehow. I have to jump start the battery and reset the battery terminals in order for it to work again. Now the braking warning light has stayed on after I reset the battery terminals. I think this 2022 Hyundai Kona EV has some electrical issues that Hyundai need to fix or be aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467695June 6, 2022
ELECTRICAL SYSTEM, ENGINE
We had parked our 17 year old son's car in the upper parking lot of our baseball field. While parked, the engine smoked, then spontaneously caught fire. The police arrived on sceere!!!! We totally cannot comprehend that this even happene, along with our fire department who was able to put out the pretty massive engine fire, along with some of the front being damaged as well. Our son had been driving this car to our high school and also the high school baseball field, with pretty packed lots. It unbelievable to even imagine if this happened thned to a pretty new car (22,000 miles on it). We are so very grateful that this did not happen while our 17 year old was in the car! This is truly needs to be looked into. Thank you.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11467856June 6, 2022
UNKNOWN OR OTHER
Vehicle engine randomly stalls when slowing down, at intersections, and while driving down the road in traffic. The lives of my children and I were directly put at risk by narrowly avoiding collisions due to the engine stalling. There are multiple lights that come on when engine stalls including the check engine light, and a car with a key, as well as several others. I have contacted the manufactures due to other vehicles of the same make model and year being under a recall for the exact same issue of engine stalling. Manufacturer is failing to acknowledge that the engine stalling is a serious safety concern, as seen in the same make model and year model vehicles. Manufacturer unwilling to help reconcile issues without me paying upfront for towing, repairs, and getting my own rental/loaner vehicle. I was referred to a dealership who told me it was my responsibility to ensure that the vehicle made it to them for an inspection, no towing, no loaner or rental vehicles. I am approximately 8 hours away from home at this time and unable to drive the vehicle at this time. Reference number for call with manufacturer. Reference for call #19850095
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467656June 5, 2022
STRUCTURE:BODY
Unable to open passengers rear door from inside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467487June 4, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During collision, airbags did not deploy. In attempt to avoid collision, automatic breaks failed and did not stop the vehicle, cruise control continued to attempt to drive the vehicle despite collision warning and did not stop- coupled with my manual breaking, the car did not stop. Car is currently at a tow lot waiting for insurance. My safety was put at risk due to airbags not deploying during serious collision, the breaks malfunctioned. At this time, the car is in the beginning stages of insurance. My car did not display any prior failure features.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467012June 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control is practical non-functional. There is a major delay when setting the cruise control speed before it actually kicks in. Speed can slow down upwards 10-15 mph below the intended set speed and take roughly 30 seconds. Once it engages its spotty with it's functionality. Depending on traffic scenarios it seems to reset the ability to re-engage cruise control and will again dropping down speed taking 15-30 seconds for before re-engaging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465941May 24, 2022
UNKNOWN OR OTHER
As noted above, the recall (200) for this problem was issued in March 2021. I have been trying to get Hyundai to repair the vehicle since I received this information. Late last year I was told by the dealer in my area that a fix was ready and took the car in for repair on December 27, 2021. The dealer had no fix. I have contacted the dealer several times in the past 6 months, and recently filed a complaint with the national Hyundai Corporation. As of now, I am still driving the car with the urgent battery problem, and have not received a date for the necessary repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464596May 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freeway the car in front of me was at least 4 car lengths away. My car flashed emergency breaks and locked it’s breaks coming to a stop on the fast lane of the freeway. Nearly avoided an accident. This has happened twice- both with no reason and no issue in front of me to cause the car to think it needed to suddenly use emergency brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464208May 11, 2022
ENGINE
While driving to work car started knocking. As soon as i arrived not even 5 miles from my home, died in my parking lot. Car had no indications of issues. Only information was due for oil change. Checked oil there was none. I was taking it in for service the next day for my regular service check. I was 62 miles over the standard time. Had to pay a tow and found out there is a hole in my engine block. Well with no indication of "Low oil" this brings a question of a information failure>?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464114May 10, 2022
ENGINE, UNKNOWN OR OTHER
While at a complete stop at and intersection the idle stop and go system shut the engine down. When I took my foot off the break the engine started but as soon as I stepped on the gas pedal, the engine shut down. The cluster gage told me out the vehicle in neutral and restart. This issues has happened numerous times. Most times were while stopped in traffic and could have been a factor in a car rear ending me. I have taken the vehicle to the dealership. They are very helpful and were able to replicate the issue. After conferring with a Hyundai Motors tech line, who said this has been a problem with other 2022 Konas, the dealership did replace a solenoid but the issue remains. The were no warning or check engine light at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463808May 9, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
I’ve had this car since end of September 2021. The blind spot monitor on the right side of the vehicle lights up and beeps at random times, even when there is nothing in the blind spot itself. Happens mostly while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463269May 3, 2022
POWER TRAIN
Transmission failure. Car is 10 months old with 4000 miles on it. Extremely dangerous because this happened on the garden state parkway. This needs to be categorized as a catastrophic failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462776April 29, 2022
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 15 MPH and making a right turn, the vehicle stalled. The contact coasted the vehicle safely to a stop on the side of the road. The contact stated that the check engine warning light was illuminated after restarting the vehicle. The contact drove the vehicle to an independent mechanic where it was diagnosed and determined that the timing chain needed to be replaced, and the engine had an internal failure. The vehicle was not repaired. The failure recurred. The contact researched online and determined that the VIN was included in NHTSA Campaign Number: 21V301000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462075April 25, 2022
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that she received notification of NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer who inspected the vehicle and informed her that no issues were found. The contact stated while starting the vehicle, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that no issues were found; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the vehicle had lost 3.5 quarts out of 4 quarts of oil within 4,000 miles. The dealer informed the contact to bring the vehicle back for an oil consumption evaluation after 1,000 miles. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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