Hyundai Elantra Complaints

8,883 consumer complaints on file.

#11443344December 10, 2021
ENGINE
Check engine light came on while driving to dealership for an unrelated recall on door handle. A diagnosis of the car computer showed a code of P0128 Coolant Thermostat. Further check of information on this particular problem produced a Technical Service Bulletin from the manufacturer, Hyundai, Number 18-01-012. This bulletin was found on the NHTSA site. I notified the dealership and sent a copy of the bulletin. The dealership refused to comply with the bulletin and never returned our calls. I tried another dealership and Hyundai corporate office in California, and again was refused to comply with the bulletin. The replacement of this part was to be performed by any dealership if this particular vehicle was brought in for any type of service. The dealership manager, service manager and service department were all rude to my wife and myself in person and by phone. One person told my wife to fix it herself and hung up on her. Since obtained this bulletin from NHTSA website I feel that the refusal to perform the work is in direct violation of a known defect to this car. There is no recalls listed for this car even though I received a recall notice concerning the door opening flaw. There is nothing noted about the problem with the Coolant Thermostat even though the Manufacturer and NHTSA have both reported the problem. This repair was to be made regardless of whether there was a noted problem or not, as per the writing on the Technical Service Bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442625December 4, 2021
STRUCTURE:BODY
My vehicle, and hundreds if not thousands of other same make/models, are experiencing a heavy paint peeling issue. It is highly unsafe and ill-considerate for the environment and also for consumers. In the face of the COVID-19 Pandemic, many of us are already struggling in many areas of our lives. To have such an expensive issue arise in these times is mentally damaging. My vehicle cannot go in an automatic car wash or even be driven in windy or rainy conditions. Corporate directed me to have this inspected by a dealership and the dealership refused to help and said corporate needs to handle the problem at hand. Corporate continues to send me back to the dealership. The paint peeling off exposes the body down to the bare metal and can begin rusting. If this begins happening, pieces of the vehicles body could become severely damaged and be a live hazard on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442628December 4, 2021
STEERING
Steering Coupler inside steering motor has disintegrate. Causing a clanking noise as you turn the steering wheel. There is just a service bulletin recommending you switch this part out, but no recall yet. If the coupler bushing were to completely disintegrate you would have a locked steering column or lose complete control of your electric steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442505December 3, 2021
ENGINE
My check engine light came on before the car reached 700 miles on it. The car acts like it does not want to accelerate, but the RPMS go up- I have cruised at 60mph (and at 35) and tried to move over to a different lane to avoid upcoming vehicles and the car won’t accelerate. Merging onto the freeway, again I’m gaining speed, and then the car quits accelerating. I have had the accelerator all the way down to the floor and still no power. Periodically the check engine light will shut off. I have had the check engine looked at with the reader and the code that comes on is P2261 Turbo/super charge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442417December 2, 2021
STEERING, SUSPENSION
Subframe is rotted. It snapped while driving; braking the control arm in the process. The lives of my children and myself were put at risk. If we had been on a busy road or highway, ourselves and others would have been at serious risk of sever injury and/or possible death. It has not been seen by a service center, incident happened 11/29/2021. The vehicle was inspected by a personal mechanic to find the cause of the malfunction. There were know warning signs before the component failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442232December 1, 2021
ENGINE
The contact owns a 2016 Hyundai Elantra. The contact stated that while driving at 65 MPH, the engine failed to perform as needed. The contact stated she was able to safely pull off the road and proceeded to call a tow company. The contact stated at the time of failure several unknown warning lights were illuminated. The vehicle was towed to Towne Hyundai (3170 NJ-10, Denville, NJ 07834) where they were not able to diagnose the vehicle. The contact stated that she then had the vehicle towed to Riverhead Hyundai (1800 Old Country Rd, Riverhead, NY 11901) where the vehicle remained to await a diagnostic test and repair. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442101November 30, 2021
TIRES, TIRES:TREAD/BELT
While driving at low speed (25mph) I could hear a sound coming from one of my tires that sounded like I had rolled over a large piece of tape. I slowed the car and it sounded like something was stuck on a tire. I pulled over and found nothing when I examined all 4 tires. In the morning I checked the tires and tire pressure was good on all 4. Drove to work and I could hear the fapping sound. As I was driving 55mph, the drivers rear tire blew apart into small 2" square pieces. The tire fragments tore through the fender-well, destroying it as well. This happened early in the morning and I was able to keep control of the vehicle. Westlake RP18 size 195/65/R15. Less than 6 months old and under 15,000 miles on them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441926November 29, 2021
ENGINE
Elantra was running fine, parked the car at the store and went to start it and it didn't start. Tried starting it multiple times before smoke started coming out of the engine. Had the car towed to a Hyundai dealership to have it diagnosed and found out the engine was seized and the starter was blown due to trying to start the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442038November 29, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
My vehicle was stolen, due to known design flaws of Hyundai/Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441837November 27, 2021
STRUCTURE:BODY
White paint peeling in less than 3 years of ownership. Jenkins Hyundai of Leesburg said they would put in a claim, but they have been non-responsive after saying they would put in a claim. No action from the dealership. The manufacturer, Hyundai, who painted the car, has also not taken any action, and have deferred the problem to the dealership. The paint should have been covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441547November 24, 2021
VEHICLE SPEED CONTROL
Initially it stalled while idling in my driveway on 2 different occasions. Several days later on a short errand 8/2/21, it stalled at a red light, the engine puttered, and it failed to shift gears at 20-25 mph and 40-50 mph unless I alternated between letting off and then reapplying the accelerator. Just continuing to press the accelerator made it slow down. No warning lights came on, but I took it to a local repair shop. They couldn't replicate the problem on several attempts, so I picked it up and drove it home slowly. I was afraid to use it - trying to accelerate on an entrance ramp and having it slow down would be dangerous. After it sat 2 months, my husband went to drive it a little. It stalled at a stop sign and had trouble shifting gears again. When I went to drive it to the repair shop, the Check Engine light came on immediately. I drove it carefully, and it was OK. The shop called the next day. They replaced the crankshaft position sensor because of a code, and it was ready. On the way home, it shook violently and flashed the Check Engine light the 2 times it tried to go to second gear. I had it towed to the repair shop. They couldn't replicate the problem, so they replaced the crankshaft position sensor again. As soon as I started home, it acted up again. I went back and had a mechanic ride with me. It acted up. He said he hadn't pressed the accelerator as hard as I did, he'd never seen anything like it, and to take it to a Hyundai dealer. I had it towed to a Hyundai dealer. They replaced a switch inhibitor, valve solenoid, harness, and gasket valve body cover - all in the transmission. As soon as I started home, it acted up again. I turned around and took it back. That was 11/18/21. I called on 11/23/21 and told my service writer about the NHTSA investigation opened 11/12/21 for speed control problems and said I thought my car might be having this throttle problem. He said he hadn't heard about it, and he's going to call me back tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441594November 24, 2021
ENGINE
The contact's wife owns a 2013 Hyundai Elantra. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the engine without warning. The contact had initially taken the vehicle to an independent mechanic who informed him that the clicking noise was a knocking noise that could potentially lead to engine failure. The contact then took the vehicle to a dealer where they acknowledged that metal shavings had entered the engine which caused the knocking noise. He was then informed that the vehicle was out of warranty and there were no recalls on the vehicle. The manufacturer was then notified of the failure. An email was sent to the manufacturer to reconsider placing the vehicle under warranty however, the contact had not received a response. The vehicle was not repaired. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441618November 24, 2021
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
The contact owns a 2017 Hyundai Elantra. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated. The contact stated that the vehicle would jerk and hesitate and experience unintended acceleration. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty. The vehicle was not yet repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441451November 23, 2021
ENGINE
The contact owns a 2016 Hyundai Elantra. The contact stated while her daughter was driving and approaching a stop sign, the vehicle loss motive power and stalled with the check engine warning light illuminated. The driver placed the vehicle in PARK and restarted the vehicle to drive to her residence; however, the failure recurred sporadically several times thereafter. The contact took the vehicle to a local dealer who inspected the vehicle however, the dealer was not able to determine the cause of the failure. The contact then took the vehicle to an independent mechanic to be diagnosed. The contact was informed that there were metal shavings found in the engine. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441493November 23, 2021
UNKNOWN OR OTHER
February 2021 - I took my vehicle to Wilson Hyundai in Flowood, MS - was told there was a recall having to do with my headlights but no components were available to make the repair. I have called numerous times to ask about replacement parts and get the run around. My lights are not bright and switching to bright is not even worth the effort. I can barely see 30ft ahead at best after the sun goes down. When will parts be available or some type of resolution because this is dangerous. There were no warning lamps on until maybe 1 month ago (October 2021), it tells me that I need to have my daytime running lamps serviced. I can't wait til I can trade this vehicle off. November 2, 2021 - I hit a dog because I did not see it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11441507November 23, 2021
UNKNOWN OR OTHER
The contact owns a 2019 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the vehicle would not start while low on fuel. The contact had to keep refueling to a full tank to start the vehicle. The failure only occurred when the fuel level was at a quarter tank. The dealer was made aware of the failure but could not duplicate the failure since the vehicle had a full tank of gasoline. The dealer performed the recall repair; however, the failure recurred. Hyundai of Palatine (221 E Lake Cook Rd, Palatine, IL 60074) was also made aware of the failure but informed the contact that the recall was already repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441327November 22, 2021
UNKNOWN OR OTHER
The subframe bushing that holds engine in place has deteriorated. With this issue as you hit potholes, rough roads, the subframe assembly shifts allowing vehicle to sway and drift out of the lane. This is a severe problem as I made several emergency stops due to the car vibrating and pulling extremely hard to the right at which steering wheel was straight an tires where straight. With this shifting if the bolts where to break off you lose complete control of vehicle except for your braking whether it's city or highway driving. With 2 lane roads and ditches if this was to happen you can be looking at a fatal accident or very severe accident. This issue needs to be addressed as it is a safety concern whenever this issue starts to present itsslf.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441141November 20, 2021
UNKNOWN OR OTHER
Rear passenger Door Will not open from the inside or outside. Huge safety issues if get in a wreck and can get out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440905November 18, 2021
ENGINE, POWER TRAIN
According to the Hyundai Dealership, located in Corona, CA, the Hyundai Elantra's are known for the ignition coil to go out. This is also not covered under warranty and list below of why it should be: This can cause Engine misfiring in a vehicle whose ignition coils have failed. Trying to start the engine of such a vehicle will result in engine misfiring that sounds like a coughing, sputtering noise. When driving at high speeds, jerking and spitting will be seen in the behavior of the vehicle. A vehicle with a failed ignition coil will also result in vibration when it is idling at a stop sign or light. Driving with a faulty coil pack can damage other components of the engine. Also most cars will register a faulty coil and immediately stop gas feed to that cylinder. However, damage may be caused if the fault isn’t registered by the PCM and the dead cylinder continues to receive gas. Your catalytic converter and oxygen sensors may become contaminated by raw gas and need to be replaced. This can be dangerous if it is a known common issue in a Hyundai Elantra and cause an accident when travelling at a higher speed. I was at a stop when this problem occurred for me but was able to safely move out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440913November 18, 2021
ENGINE
At least 5 or 6 times, I have experienced sudden uncommanded acceleration with my 2020 Hyundai Elantra. One time my car hit a tree. These have been terrifying incidents. It usually happens when I am slowing down or braking.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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