Hyundai Elantra Complaints

8,883 consumer complaints on file.

#11457159March 17, 2022
ENGINE, UNKNOWN OR OTHER
The contact owns a 2018 Hyundai Elantra. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. While driving and turning the steering wheel was firm. Additionally, the vehicle was consuming an excessive amount of oil. The driver added oil to the engine. There was an abnormal sound detected. There were no warning lights illuminated. The contact called the local dealer and informed them to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457198March 17, 2022
UNKNOWN OR OTHER, STRUCTURE:INTERIOR PANELS:DASHBOARD
During the summer, I used to get some rattling on my new Elantra right after beginning to drive, after a long interval of parking under the sun. But once the car cooled down due to the A/C, the rattling would disappear. I never bothered to find the exact source of rattling because it used to last only a couple of minutes. Now in the winter, something in the passenger side starts rattling every time I go on a bump! So I took the car to the dealership following a whole week of consistent rattling. They said the noise is coming from somewhere in the dashboard and it is likely due to the misalignment caused by the shrinking of plastic in the cold. They said I could leave the car with them for 2-3 days and they could open up the dashboard and find the exact source of the noise. However, the disclaimer was that opening up the dashboard could actually introduce more rattle after it was assembled back, because the dashboard plastic parts are not precisely machined. Also, if the cause of the rattle was not found to be a manufacturer defect, I would have to pay diagnosis fee as well as the price of any broken parts that needed replacement, along with the labor charge to replace it. What's the point of warranty then?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456545March 14, 2022
UNKNOWN OR OTHER
Doors stop opening. Unable to open 3 out of 4 doors. Door will not open from inside or outside. This is a huge safety concern. If you google “Hyundai Elantra doors won’t open” there are MANY people with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456606March 14, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving approximately 30 MPH, he heard a rattling sound coming from the engine. The contact took the vehicle to the local dealer, where it was diagnosed and determined that there was metal debris in the engine and, the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was an open Manufacturer Recall Campaign Number: 953 (ECM/Engine Monitoring Logic). The manufacturer had been informed of the failure. The failure mileage was approximately 79,000. Consumer stated engine blew up not too long after the purchase, in 2021. Apparently a recall was sent out in 2018 but was not an owner back then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456691March 14, 2022
ENGINE
My engine has failed- I started with the piston slap one day when it started up engine light came on drove it right to dealership and almost didn’t even make it this is very scary and to know I only have a little over 114000 miles and not being covered being a second owner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456697March 14, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Hyundai Elantra 2017 just starts shaking. First time it happened when I turned on the car (check engine light came on but went off again after restarting it). Second time it started shaking while driving on highway and almost caused an accident. I pulled off and restarted car and shaking stopped. Both cases the engine light came on but didn’t stay on for me to get it checked. I believe this to be a very common problem. Hearing a lot about faulty coils and spark plugs that lead to much worse problems. Also, both back doors will not open. I’ve been told this is due to a bad plastic part inside door that commonly breaks. Hyundai will not take responsibility for either. This is very unfortunate and causing a ton of problems for many people!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456520March 13, 2022
EXTERIOR LIGHTING
both headlights will not show brights is there a recall on this vehicle. I have seen youtube clips showing the autodialers with a recall fix. please advise [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456394March 12, 2022
UNKNOWN OR OTHER
Wireless Apple CarPlay frequently disconnects at random during drives. I’ve got the latest iPhone update, done every reset in the book, and spoke with my dealership and there is NO solution. It is also impossible to use a wired CarPlay function despite a data-USB input. It is a totally unnecessary move to force users into using this failure of wireless technology. The screen will frequently black out for an extended period of time creating a challenge if you are following the navigation. Additionally, you must tap through 3 warning pages before being able to access the streamed maps or other content again. It is distracting, unpredictable, and continuously more frustrating as neither Hyundai nor Apple have provided a solution that works and instead resort to a “blame game” of each other. Furthermore, both companies act surprised when hearing about this issue, but a quick Google search shows many users struggling with no solution in site! This started the week I bought my car (brand new) and has only gotten worse since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456079March 10, 2022
ENGINE
Car is equipped with NU 2.0 Engine. In September 2019, the Elantra began making a ticking or knocking noise at start up and driving. Unsure what this was, we took it to the dealership where we bought it 2 years prior as it was due for its oil change. There was no check engine light when we discovered this problem. When the tech drained the oil, he claimed there was metal shavings in the oil (he saved them in a bottle for us) and this was due to the knocking engine (piston slap) we had described to the tech. The car had just hit the 80,000 mile mark so this was baffling to us. We had since parked it as we did not have the money to repair the engine. This is a HUGE safety issue. There's a lawsuit against Hyundai for the 1.8 NU Elantra Engines but not the 2.0? It's experiencing the same exact issue but Hyundai will NOT acknowledge their 2.0 NU engines. This is wildly dangerous to the public who got the green light to keep driving their 2.0 engines. We had it towed to Maryland from Washington State as we had moved. It's currently at 1706 Massey Blvd, Hagerstown, MD 21740. It has been there since December of 2019. The engine had been replaced but the dealership wants over $3,000 in repairs. They will not release the car to us until we pay it. The only warning was the noise itself. No lamps, lights or any indication of any fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455910March 9, 2022
STEERING
The contact owns a 2010 Hyundai Elantra. The contact stated that while starting the vehicle, the electronic power steering (EPS) warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 161,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455799March 9, 2022
ENGINE
ENGINE KNOCKING NOISE, EVEN AFTER ENGINE REPLACEMENT BY CAR REPAIR SHOP, ENGINE TICKS AGAIN. ALL 2011 HYUNDAI ELANTRA'S ENGINE TICKS UNNATURALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455644March 8, 2022
POWER TRAIN
1) The transmission has a delay in shifting, and I smell burning under the hood. I took it back to the dealer where I bought it. I was told nothing was wrong with it. The problem has been coming back. The dealership was Dennis Hyuandai on Morse Rd in Cols. Oh. 43219 2) I am afraid I may have this problem on the highway some day, as it has become more frequent. 3) Dealer claims nothing wrong with the transmission. 4) No I didn't know I had this opption. 5) No none. It has been and on and off problem for nearly 2yrs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455762March 8, 2022
ENGINE
Car suffered a catastrophic engine failure with no warning signs, Know issue with Hyundai engines, beings I'm the second owner, hyundai would not warranty engine repairs. ( 114,600 miles) Hyundai car dealership said they replaced 38 engines in the last two weeks. Car dealership also indicated Hyundai was originally replacing engines with long blocks, and ran out so now replacing with short blocks ... (engine blocks only). Everyone is aware of the issues with this engine why is there no forced recall? Hyundai took 4 weeks to decide to deny warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455773March 8, 2022
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine malfunctioned, then failed. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? I decelerated from 65 mph to exit a freeway. At the end of an offramp, I slowed to a stop sign where the vehicle malfunctioned. It jerked, violently, forward as I attempted to accelerate endangering pedestrians crossing the intersection at the stop sign, other drivers on the offramp, and myself. Has the problem been reproduced or confirmed by a dealer or independent service center? To date, 3/8/2022, the Hyundai dealership has not performed any diagnostic testing or repairs on the vehicle since receipt of the vehicle on 2/18/2022. Hyundai Motor America has also refused to acknowledge that NHTSA Campaign Number 21V301000 (4/28/2021) is associated to the vehicle. To date, I have made three (3), separate, follow-up attempts to communicate with an assigned case manager. The assigned case manager was unresponsive. After that, I made three (3), separate, case manager escalated supervisor requests. The case manager supervisor was unresponsive. My most recent request has been an initial Hyundai management team request (3/7/2022) …I am waiting for a response but am not hopeful that anyone will respond. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle remains at a Hyundai dealership. I received a text message that read, “the technician has had the vehicle, it has been starting and driving normally.” In my opinion, the vehicle is unsafe to drive. I cannot, in good conscience, operate the vehicle until it is safe to drive. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A check engine light presented just before engine failure. The engine did not start after it failed. Remedy for the mechanical concerns is not yet avail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455680March 8, 2022
AIR BAGS
Not one airbag did not deploy when the car got hit on right rear door side and back bumper by pickup truck while making a left hand turn. I've called dealership about the airbag issue and they have not receive any calls about it. Police report said no airbags were deployed, insurance adjuster is currently inspecting vehicle
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455555March 7, 2022
EXTERIOR LIGHTING
Lights do not shine correctly on road, the dealership says that's how they were made and I even paid for them to put led lights bulbs in. It is dangerous at night driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455575March 7, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2013 Hyundai Elantra. The contact stated she was unable to start the vehicle. The contact stated no warning light was illuminated. The contact was able to start the vehicle within 10 minutes. The contact stated she continued to experience the failure. The contact stated she called AAA company, who came to her residence and replaced the battery. The contact stated she continued to experience the failure and had the battery replaced for a second time. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was not repaired. The dealer informed her they would not service her vehicle anymore; and she would need to seek service at another dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455606March 7, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Elantra. The contact stated that the rear passenger’s side door failed to open whenever unlocked. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455622March 7, 2022
ELECTRICAL SYSTEM
rear door actuators cease to unlatch despite being engaged from the interior and exterior handles to open while unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455640March 7, 2022
ENGINE
at 94,000 still under my engine warrant and paid thousands on "guess repairs" for the past 3 months. Shakiness of engine upon start up followed by completely shutting down and not starting. I have taken it to an auto shop and TWO different hyundai dealerships that have charged me for thousands of dollars on things like new spark plugs, fuel injector flush, O2 sensor, even tested all fuel injectors and came back with no issues. Hyundai says codes aren't showing any issues and sending me home with the same dangerous symptoms!! Even the guy at dealership said "this is why I don't buy Hyundai." I can't find someone to help my case and I feel powerless. I have read so many similar online complaints for my same make and model and nobody is getting the help they need. It's WRONG for the consumer to have to pay for the mistakes made by a manufacturer. Please, somebody take this case on! My engine has all the issues described in the 2016 elantra engine recall, I don't understand how my VIN # does not show up under recall. I am at a dead end and Hyundai won't do anything but continue to charge me for services that are not fixing my car. Recent dealership even claimed he can't show me the diagnosis of codes because their "computers don't work that way." I know there is a lack of honesty. My Hyundai case manager denied the recalls I asked about that are true and all over the internet. It's like they are paid to try and hide public information just to continue to profit off services that don't fix your vehicle. Also, I have more documentation but max was 10 uploads here. I've been dealing with this since December 12, 2021. I also have video footage of what my car does upon start up from 3/05 and 3/06 where it smells like gasoline and entire vehicle shakes like it's going to explode. It all started during a cold front in Houston the day before my moving day to Oregon for new job and car has been CRAP since living in cold weather. ALWAYS a problem and not reliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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