Hyundai Elantra Touring Complaints

175 consumer complaints on file.

#10854129April 7, 2016
UNKNOWN OR OTHER
I RECENTLY HAD TO REPLACE AN ORIGINAL EQUIPMENT TIRE BECAUSE OF A BULGE IN THE SIDEWALL. I HAD THE SERVICE DONE AT MY DEALERS, FROM WHOM I BOUGHT THE CAR NEW IN NOVEMBER 2012. IT IS A 2013 HYUNDAI ELANTRA GT WITH LESS THAN 15,000 MILES. THE DEALER KINDLY CHECKED WITH YOU AND WAS TOLD THAT IT DID NOT QUALIFY FOR ANY REPLACEMENT CREDIT. THEY SHOWED ME THE CURRENT WARRANTY INFORMATION WHICH SPECIFICALLY LISTS 'BULGE' AS A ROAD HAZARD NOT COVERED. HOWEVER, I AM ATTACHING A COPY OF THE WARRANTY RECEIVED WITH THE CAR AND YOU WILL NOTE THAT 'BULGE' IS NOT INCLUDED IN THE EXCLUSIONS. IT APPEARS THAT THE FREQUENCY OF 'BULGES' BECAME SO GREAT THAT YOU FOUND IT NECESSARY TO INCLUDE THEM IN YOUR EXCLUSION LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823371February 1, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
REMOVE KEY FROM COLUMN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821250January 20, 2016
STEERING
LOSS OF POWER STEERING,HAS HAPPENED ON TWO OTHER OCCASIONS. UNABLE TO DUPLICATE PROBLEM AT DEALER. REF. TSB-15-01-019-1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819221January 10, 2016
STEERING
MATERIAL USED IN THE GLS VARIANT'S STEERING WHEEL HAS DEGRADED TO THE POINT THAT THE RUBBER PIECES ARE CRUMBLING IN THE HANDS OF THE DRIVER. THE STEERING WHEEL MATERIAL HAS CRACKED AND DISINTEGRATED. DEALER TOLD ME THIS IS NORMAL WEAR AND TEAR. I HAVE HAD SEVERAL CARS WITH EXCESS OF 14 YEARS OF USE THAT THIS HAS NOT HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817674January 4, 2016
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE FRONT PASSENGER SIDE TIRE HAS BLOWN OUT TWICE IN THE PAST YEAR. THE CAR WAS PARKED, AND WHEN I STARTED THE CAR AND STARTED DRIVING THE LOW TIRE LIGHT CAME ON. AFTER STOPPING TO GET AIR I DISCOVERED THE TIRE WAS COMPLETELY FLAT, AND I HAD BEEN DRIVING ON A FLAT TIRE. BOTH TIMES THE RIM WAS ALSO BENT AND HAD TO BE SENT TO A SHOP TO REPAIR IT (MORE MONEY AND MORE TIME AWAY FROM MY CAR AND PAYING FOR A RENTAL CAR). IT WAS THE SAME EXACT SITUATION BOTH TIMES. I DIDN'T HIT ANYTHING OR RUN OVER ANYTHING. IN TOTAL, THIS IS THE FOURTH OR FIFTH TIME I HAVE HAD TO REPLACE THIS TIRE DURING THE DURATION OF THE CAR'S LIFE, AND IT HAS NEVER BEEN DUE TO HITTING ANYTHING OR RUNNING OVER ANYTHING. IT JUST MYSTERIOUSLY HAPPENS. I PURCHASED THE CAR NEW IN OCT 2012 AND THERE ARE CURRENTLY ABOUT 57000 MILES ON THE CAR. THIS IS A MAJOR INCONVENIENCE IN TERMS OF COST AND TIME, BUT EVEN MORE IMPORTANTLY, I CONSTANTLY FEAR AND DREADFULLY ANTICIPATE THE NEXT TIME I WILL HAVE A FLAT AND NEVER FEEL COMPLETELY SAFE WHEN DRIVING. I HAVE READ ONLINE THAT THE USE OF 17" WHEELS ON THIS CAR IS NOT APPROPRIATE, AND I WOULD LIKE FOR THIS TO BE LOOKED INTO, AS NO ONE WITH THIS PROBLEM HAS BEEN ABLE TO GET ANY HELP FROM HYUNDAI. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795337November 22, 2015
UNKNOWN OR OTHER
WATER LEAKING FROM A/C BOX THROUGH THE VENTILATION FAN ON THE PASSENGER SIDE. WEBSITE RESERCH REVEALED THAT THIS ISUE IS BECOMING A REGULAR PROBLEM FOR HYUNDAYS AND THE OWNERS CANNOT ANYTHING TO AVOID THIS PROBLEM. THEREFORE, BECOMING A MANUFACTURER DEFECT AND SHOULD BE PREVENTED BY MANUFACTURING PROPER AC DRAINAGE SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784991October 21, 2015
STEERING
NO RECALL LETTER RECEIVED FROM HYUNDAI REGARDING POWER STEERING SYSTEM PROBLEM (15V1000000) DESPITE APPARENT SERIOUSNESS OF THE PROBLEM. SYSTEMIC PROBLEM OR LIMITED TO ME ALONE? UPDATED 05/17/18*JB I HAVE CONFIRMED THAT MY VIN IS COVERED BY THE RECALL....UPDATED 12/03/15 *BF UPDATED 4/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781991October 14, 2015
VEHICLE SPEED CONTROL
WAS PARKED IN A PARKING LOT OF A DRUG STORE FOR MAYBE 10 MINUTES. STARTED THE CAR AND BACKED OUT OF PARKING SPACE. WHEN I PUT THE CAR IN DRIVE TO GO FORWARD THE CAR ACCELERATED TO A VERY HIGH SPEED AND RAN INTO TWO PARKED CARS. WITH HELP I TRIED TO BACK OUT OF THE SPACE BUT WHEN I WENT FORWARD THE CAR ONCE AGAIN ACCELERATED TO A HIGH SPEED DAMAGING MY CAR AND THE TWO OTHER CARS. SEVERAL YEARS BACK I PULLED INTO A PARKING LOT TO MAIL A LETTER. WHEN I PUT THE CAR IN REVERSE TO BACK OUT OF THE PARKING LOT, THE CAR ACCELERATED AT A HIGH SPEED AND BACKED INTO A SNOW BANK. I THOUGHT AT THE TIME THAT I HAD ACCIDENTALLY STEPPED ON THE ACCELERATOR INSTEAD OF THE BREAK BUT READ THE EXACT SAME EXPERIENCE FROM A HYUNDAI OWNER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746276August 5, 2015
WHEELS
NOTICED THE SIDEWALL OF THE DRIVER SIDE FRONT TIRE HAS A GOLF BALL SIZE BULGE ON IT, DID NOT HIT ANY POTHOLES OR ANYTHING. HAVE BEEN READING MANY ARE HAVING THE SAME ISSUES WITH THE 17" TIRES ON THIS HYUNDAI ELENTRA GT TOURING CAR. NEED TO OPEN AN INVESTIGATION OR START INQUIRY WITH CAR OR TIRE MANUFACTURING COMPANY BEFORE IT BECOMES FORD MID SUV ISSUE FEW YEARS BACK AND FINGER POINTING STARTS........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744519July 29, 2015
STEERING, AIR BAGS
DRIVING ON HIGHWAY 65 MPH, POWER STEERING WENT OUT. WHEN I REACHED MY DESTINATION WHICH WAS ANOTHER 20 MILES AWAY I RESEARCHED AND A BIT AND WHEN I TURNED CAR BACK ON A FEW HOURS LATER IT WAS WORKING AGAIN. I RECEIVED A RECALL LETTER ABOUT IT ALMOST A YEAR LATER. WHY DID I JUST RECEIVE THAT? TOOK TO DEALERSHIP FOR THAT AND THREE OTHER RECALLS (TWO I WAS NOT AWARE OF. THE STOP LIGHT I DID GET A LETTER ABOUT, HOWEVER THE AIRBAG LIGHT HAS BEEN ON FOR MONTHS AND I SEE BY READING THESE OTHER COMPLAINTS THAT THERE SHULD BE A RECALL ABOUT THAT. DEALERSHIP TELLS ME THE WHOLE STERRING MECHANISM IS BAD AND ARE REPLACING THIS WEEK. THE HIGH PROFILE TIRES HAVE BEEN A NIGHTMARE SINCE I BOUGHT THE VEHICLE, EXPENSIVE FOR THAT SIZED CAR AND DON'T LAST MORE THAN 30K MILES. I DON'T THINK THE TIRE ISSUE HAS ANYTHING TO DO WITH THE BRANDING. AFTER READING ALL THESE COMPLANTS, I MOST LIKELY WILL NOT BUY FROM HYUNDAI AGAIN. THE AIRBAG ISSUE IS AN EXPENSIVE FIX, A POTENTIAL SAFETY HAZARD AND SHOULD BE RECTIFIED BY HYUNDAI. STAND BEHIND YOUR PRODUCT, SIMPLE ETHICAL EXPECTATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726798June 23, 2015
AIR BAGS
AIRBAG LIGHT IS CONSTANTLY ON, INDICATING A FAILURE. ON FURTHER DISCOVERY, IT IS A KNOWN ISSUE WITH THE REFERENCED MODEL FOR THE PASSENGER SEAT OCCUPANT SENSOR TO FAIL. THE CAR DOES NOT RECOGNIZE WHEN A PASSENGER IS IN THE PASSENGER SEAT AND WHEN NOT, CAUSING AN AIRBAG FAULT AND POSSIBLY FAILING TO DEPLOY AIRBAG IN AN ACCIDENT. THE REPLACEMENT PART EXCEEDS $2000 (REMEDY IS TO REPLACE THE SEAT). ...UPDATED 08/20/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726535June 22, 2015
WHEELS
ONE TIRE HAS A BUBBLE IN THE OUTER SIDEWALL. WAS NEVER HIT OR DAMAGED IN ANY WAY. NO WARRANTY FOR TIRES. THIS IS ON THE 2013 ELANTRA GT BASE 16" WHEELS. TIRES ALSO WORE OUT VERY QUICKLY AT 40K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724884June 12, 2015
STEERING
TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. THE CONTACT STATED THAT WHILE EXITING THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE EPS AND ESC WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716096May 12, 2015
AIR BAGS
AIRBAG WARNING LIGHT IS ILLUMINATED IN INSTRUMENT CLUSTER. BROUGHT IT TO THE DEALER FOR ROUTINE MAINTENANCE AND HAD THEM LOOK INTO IT AT THAT TIME. THEY SAID THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT IS MALFUNCTIONING. THIS SENSOR TELLS THE AIRBAG SYSTEM IF SOMEONE IS SITTING IN THE FRONT SEAT AND WHETHER IT SHOULD BE ON OR NOT. THE ON/OFF LIGHT BY THE CONTROLS APPEARS TO BE WORKING PROPERLY. MEANING IF SOMEONE IS SITTING IN THE SEAT, THE AIRBAG OFF LIGHT IS NOT ILLUMINATED. THE DEALER STATED THAT THE SENSOR IS MEASURING A NEGATIVE 100+KG. THE ONLY WAY TO REPAIR THE PROBLEM IS TO REPLACE THE SENSOR WHICH ENTAILS REPLACING THE SEAT BOTTOM. THEY QUOTED $1500 TO DO THE JOB. THE AIRBAG SYSTEM IS STILL WORKING BUT IT TAKES OVER 100 KG TO TURN ON THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714693May 5, 2015
VISIBILITY
WHILE MY CAR WAS SITTING IN THE DRIVEWAY THE BACK GLASS SHATTERED. I LIVE IN A RURAL AREA AND NO ONE WAS AROUND. I HAD JUST WENT OUT AND OPENED THE BACK DOORS AND WALKED AROUND THE BACK OF THE CAR AND GONE BACK INTO THE HOUSE FOR A MINUTE AND WHEN I CAME BACK IT WAS SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714761May 5, 2015
AIR BAGS
MY CAR IS SUBJECT TO NHTSA CAMPAIGN NUMBER 14V-310 RECALL FOR AIR BAGS. I RECEIVED A RECALL FROM HYUNDAI THAT ADVISES ME TO GO TO WWW.HYUNDAIUSA.COM/CAMPAIGN117 TO SCHEDULE THE REPAIR. I HAVE TRIED 4 TIMES TO SCHEDULE THE REPAIR, BUT THE WEBSITE DOES NOT WORK. IT CONFIRMS MY VIN, BUT WHEN I ENTER MY ZIP CODE, THE SITE LOCKS UP SO I NEVER GET TO THE SITE WHERE I SCHEDULE THE REPAIR. WHAT GOOD IS A RECALL IF HYUNDAI WON'T LET ME SCHEDULE THE REPAIR? HELP PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712599April 24, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE PASSENGER SEAT WEIGHT CLASSIFICATION SENSOR FAILED AND AS A RESULT THE CAR SHUT DOWN THE AIRBAG SYSTEM. THE AIRBAG WARNING LIGHT IS ON AND AS SUCH NONE OF THE AIRBAGS WILL FUNCTION. THE DEALER QUOTED ME AT NEARLY $2,000 TO FIX THE PROBLEM, AND MENTIONED REPLACING THE ENTIRE SEAT BOTTOM. REQUIRING A COMPLETE SEAT REPLACEMENT FOR A SIMPLE SENSOR SEEMS LIKE A MAJOR DESIGN FLAW. MEANWHILE, THIS REALLY AFFECTS THE SAFETY OF THE VEHICLE AS THE AIRBAGS ARE NOT FUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706675April 20, 2015
STEERING
WHEN I TRIED TO START MY 2009 HYUNDAI ELANTRA TOURING, I COULD NOT MOVE THE IGNITION KEY OR THE STEERING WHEEL. WITH GREAT EFFORT IN TRYING TO TURN THE WHEEL, IT HAS BEEN POSSIBLE TO GET IT TO MOVE. AFTER THIS HAPPENED FOR THE THIRD TIME, I TOOK IT TO THE HYUNDAI DEALER IN PUNTA GORDA, FL. BEFORE HE EVEN LOOKED AT IT, THE SERVICE MANAGER TOLD ME ALL CARS DO THAT. THAT THERE WAS NOTHING THEY COULD DO TO FIX IT. SOMETHING ABOUT AN ANTI THEFT FEATURE AND THAT I HAD TO LEAVE THE STEERING WHEEL AT 11:00 O'CLOCK POSITION. THE CAR NOW HAS ONLY 23,232 MILES ON IT AND I WAS STRANDED AGAIN IN THE GROCERY STORE PARKING LOT. THIS HAS NOW HAPPENED TO ME 5 TIMES, IN FLAT PARKING LOTS, IN THE HOT SUN IN FLORIDA. I HAD TO CALL AAA, TWICE, AS I WAS NOT STRONG ENOUGH TO MOVE THE WHEEL. WHAT GOOD IS A 100,000 MILE WARRANTY, IF THEY CAN'T OR WON'T FIX THE CAR? I AM AFRAID TO DRIVE IT, AS I WOULD NOT WANT TO GET STUCK SOMEPLACE UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706179April 16, 2015
STEERING
I WAS DRIVING ON A BACK ROAD TO MY NEXT DESTINATION WHEN SUDDENLY MY STEERING WHEEL BECAME STIFF. THE EPS AND ESC LIGHTS WERE ON IN THE DASHBOARD. I WAS ABLE TO PULL THE CAR OVER. TURNED IT OFF AND BACK ON. SEEMED OK. POWER STEERING RETURNED. EPS AND ESC LIGHTS OFF. WENT UP A FEW FEET TO STOPLIGHT. LOST POWER AGAIN. DID NOT FEEL SAFE. STOPPED THE CAR. CALLED FOR TOW TRUCK. TOWED TO NEAREST HYUNDAI DEALER. THEY DID DIAGNOSTIC TESTS. ONE TECH SAID IT WAS STEERING COLUMN ASSEMBLY. THEY SAID TO FOLLOW UP WITH REGULAR DEALER NEXT WEEK IF IT HAPPENED AGAIN. ON 4/7/15 CAR BROUGHT INTO DEALER AGAIN FOR SAME PROBLEM. THEY DID AN EPS UPDATE. ON APRIL 15, 2015 MY HUSBAND WAS DRIVING US. HE ALMOST LOST CONTROL OF THE CAR ON THE HIGHWAY BECAUSE HE LOST POWER STEERING. HE PULLED OVER RESTARTED CAR TWICE. THEN STEERING CAME BACK. EPS AND ESC LIGHTS WENT OFF. CALLED HYUNDAI DEALER TODAY. HE SAID TO BRING IT IN. I HAD IT TOWED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704919April 10, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THE CAR IN FEB 2012 AT 34,214 MI AND IN 1 YR TIME, I KEPT BLOWING LIGHTS...HEADLIGHTS, FOG, BRAKE AND TAIL. I PUT A LOT OF MILES ON MY CAR SO BY THE TIME I BECAME ANNOYED BY IT, I JUST MISSED MY WARRANTY SO I LET IT GO. FFWD TO SEPT 2014, I COULDN'T KEEP MY TAIL AND BRAKE LIGHTS FUNCTIONING AT THE SAME TIME. AFTER SEVERAL BULB REPLACEMENTS, IT WAS DISCOVERED THAT IT WASN'T THE BULBS THAT KEPT BLOWING, BUT RATHER THE FUSE. AS SOON AS I TURNED THE LIGHTS ON, IT WOULD POP. NOV 2014 AT 118,470 MI, I BROUGHT IT TO A DEALERSHIP TO HAVE THEM RESEARCH...AFTER 3 DAYS IT WAS DISCOVERED THAT THE WIRES THAT GO AROUND THE LICENSE PLATE FRAME WERE BEING PINCHED BY THE SCREWS CREATING A DIAG SHORT SO IT WAS ADJUSTED AND I MOVED ON. JAN 2015, SAME PROBLEM!! I TOOK IT BACK TO THE SAME DEALERSHIP AND AFTER THEY TORE APART THE CAR AGAIN, IT WAS DISCOVERED THAT THERE WAS DAMAGED WIRING TO THE R/S PLATE LAMP TO THE EXTENT THAT THEY WERE MELTED TOGETHER AND EVERY TIME THE LIGHTS WERE TURNED ON, IT WOULD SMOKE. THIS IS A SEPARATE ISSUE THAT WAS NOT SEEN IN NOV. IT WAS REPAIRED SO IT WON'T HAPPEN AGAIN, BUT THAT WAS 3 YEARS OF ELECTRICAL DRAMA THAT SHOULD HAVE BEEN AVOIDED. I STILL HAVE ELECTRICAL ISSUES INSIDE THE CAR, BUT AT LEAST MY EXTERIOR LIGHTS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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