Honda Ridgeline Complaints

477 consumer complaints on file.

#11600824July 10, 2024
ELECTRICAL SYSTEM
was denied recall for backup camera. my backup camera went dead July 4th weekend with heavy rain it worked again and glitch on and off. Made a appt 7/10/2024 at my local dealership where I bought the vehicle and was told they are going to take pictures of it and send them in for the harness. when I got there camera works atm and was denied on recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599218July 5, 2024
ENGINE
I have had toxic fuel/engine smells in the cabin from the engine compartment. There are multiple complaints when searching Honda gas cabin smell online. Located the source is the Pcv vent hose on top of the engine. Honda needs to replace this hose with an odor barrier hose that doesn’t allow the fumes to be brought into the cabin via the fresh air intake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598088July 1, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
In the first month of owning my Honda Ridgeline (bought new with 5 miles on the odometer), I received TWO check engine light warnings for the same thing: "Emission system problem. Power may be reduced. See your dealer." Dealer says the problem is a part that does not shut and seal the fuel filler part, after refueling with regular gas. I brought it in after the 1st warning, and the check engine light was "fixed" however, soon after, it came on again. So I brought it in a second time, today. It was not fixed today. I was told a part is being delivered and after the part comes in, I will get a phone call to schedule a time for it to be installed. I am concerned that I may get into an accident if the power is suddenly and unexpectedly reduced while I drive. The 1st incidence was around 6-19-24 and the second was on 6-26-24. The second incident happened at around 463 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594546June 15, 2024
UNKNOWN OR OTHER
Sunroof explosion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593424June 10, 2024
POWER TRAIN
The contact owns a 2022 Honda Ridgeline. The contact stated that while in reverse(R), the system failed to alert the contact of any objects behind the vehicle. The contact stated that the vehicle was taken to a dealer to ensure that the backup sensors worked as needed; however, the failure persisted. The contact stated that while driving at slow speeds, the vehicle failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle lurched forward after repeated depression of the accelerator pedal and then resumed normal operation. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592506June 4, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My brakes locked and my accelerator pedal deactivated without warning or cause. The engine and all accessories continued to work normally, but the gas pedal remained deactivated until I came to a complete stop. I was in the process of merging into the oncoming lane. I still own the vehicle but am trying to get the dealer to repurchase the truck. The vehicle(s) behind me had little warning and the result could have been a multi-vehicle collision. I had no way to know what caused the lockup and inability to drive away, and still don't know if or when the problem will recur. My Dealership examined my truck for 3 days and did not explain any plausible cause. They sent info to Honda's America HQ in California and told me that I might not ever receive a response, and if I do it will likely be at least a few weeks from now. They have given me nothing in writing. There was no warning of any kind either during the event or afterward. The lane ahead of me was completely clear of vehicles, pedestrians, animals, etc., but it was a slight S-curve. Driving conditions were ideal. it occurred during the middle of the day with no traction or glare issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591168May 28, 2024
UNKNOWN OR OTHER
Wireless charger not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591167May 28, 2024
EXTERIOR LIGHTING
Issues with front beams high and low auto dimming
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590804May 26, 2024
EXTERIOR LIGHTING
The Auto Dimming headlights are very sporadic. They go to high sometime while approaching other auto’s and won’t dim sometimes. This has been a issue on this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590463May 23, 2024
VISIBILITY/WIPER
Backup camera can take up to 20 or 30 seconds to turn on when reverse gear is entered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590420May 23, 2024
UNKNOWN OR OTHER
After months of using my new Ridgeline the garage door closed inadvertently once i passed down the garage motor impacting the vehicle at the exit. The Ridgeline uses the homelink on the rear-view window which is included as part of the Ridgeline. I contacted HONDA and they referred me to Homelink for whom I also created an incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11590393May 23, 2024
UNKNOWN OR OTHER
My 2023 Honda Ridgeline is leaking water from under the dashboard and leaving water on the passenger side front floorboard. This is also a safety risk due to the amount of electrical wiring from where the leak is originating. So far Honda cannot find the source of the leak despite the water on the carpet and rubber floormat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589610May 20, 2024
BACK OVER PREVENTION
The contact recently purchased a 2024 Honda Ridgeline. The contact was informed by the dealer that the vehicle could not be delivered to due to NHTSA Campaign Number: 24V321000 (Back Over Prevention) not being performed. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589386May 17, 2024
EXTERIOR LIGHTING
When in the automatic headlight setting, when it is dark, the high beams turn on and off constantly and highbeam oncoming traffic regularly. The safety issue is highbeaming oncoming cars making it difficult for them to see and making them really angry at me. I have had the dealer look at it multiple times, I have even taken the issue to American Honda. They claim there are no sensor issues reporting and they recently drove the vehicle at night and feel what it is doing is normal. I have a 4 1/2 minute video showing the lights turn on and off 20 times and highbeaming an oncoming car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588688May 14, 2024
EXTERIOR LIGHTING
Auto high beams do not work properly. When activated the high beams engage and disengage erratically. When cars are passing by as well as when you come up to a vehicle from behind, the high beams may or may not disengage. On approaching vehicles, faulty auto high beams could possibly blind, them causing an accident, or they respond by turning on their high beams blinding me. This is a known problem within the Honda Ridgeline community. This situation has happened multiple times prior to my filing this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587957May 9, 2024
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The auto dimming is way to sensitive. It turns down on road signs, street lights etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587787May 9, 2024
EXTERIOR LIGHTING
Auto dimming headlight feature is worthless in the 2024 Honda Ridgelines as any reflective surface including reflective house numbers on a mailbox will cause the headlights to dim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587558May 7, 2024
ELECTRICAL SYSTEM
1- The GPS unit doesn't understand me. Im told it cannot be repaired. Honda won't repair it. This is a safety hazard because I have to scramble for my phone to get directions. 2- The charging pad doesn't work. Again, Honda admits to the problem but has no fix. I must look away to charge up the phone when using it for GPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585841April 29, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Both Drivers and Passenger doors won't unlock or open without significant' force. This only occurs sometimes but has happened many times over the last year. I have had witnesses (son's) in the car when this happens. It seems like the door locking solenoid is holding the doors locked and both pulling the handle and tryin to flip the unlock switch are difficult. The risk here is in a crash or fire, someone without strength, won't be able to exit the vehicle. I video'd this on 27Apr24 (can provide if requested).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585836April 29, 2024
STEERING
My steering locked up while moving at a very low speed (<5mph) and turning my wheel (not all the way). Voltage in the vehicle dropped (HVAC speed and lighting). A yellow caution/warning blipped for a second on the dash. I would not normally submit an issue like this but if this had happened at high speed, going down the road, the results could be catastrophic. I have seen the HVAC fan speed drop before while turning the wheel but never the steering lockup. This only happened once on Tuesday Night 1/2/24 at 11pm. This was not just the Power steering stopping working where i could overcome the turning with strength, it was locked up hard for less than a second (like the security steering solenoid engaging). This has to be a huge safety issue!!! I brought this to the dealer and the battery cable was loose. Since tightening the cable the issues has not re-occurred. I think that even with a loss of power/voltage, the steering should not lock up while the vehicle is moving. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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